www.maureva.com

ACHIEVE PASSENGER REVENUE ACCOUNTING

OPTIMUM PERFORMANCE

Maureva brings together a powerful combination of pro-

prietary end-to-end Revenue Accounting software solu-

tions and services that help Airlines achieve Revenue Con-

trol, Protection and Optimization.

EDGAR PRA, our core Revenue Accounting application, is

delivered with its powerful Business Intelligence module,

EDGAR BI. Optional modules such as EDGAR ARTEMIS,

EDGAR F4C or EDGAR ET-U will provide your airline with

definite competitive advantage and enhance your cost

savings. EDGAR MISC and EDGAR RMS can be delivered

as standalone applications or integrated with our other

Revenue Accounting solutions to cover various function-

alities, benefitting your Airline.

Knowledge and experience:

EDGAR Suite of solutions is the right choice for Airline

companies looking to consistently reduce their costs, im-

prove their controls and optimize their revenues. Maureva

combines more than fifteen years’ industry experience

and exhaustive know-how in Revenue Accounting with

user-friendly and adaptable software solutions to process

airline commercial and financial data seamlessly.

Adaptable Solutions:

Our differentiated software products combine advanced

technology and innovative features that enable Airlines to

meet their business goals and achieve increased profitabil-

ity, while always adhering to industry standards. Deliv-

ered as standalone or as integrated solutions under vari-

ous flexible deployment methods (such as licensed, ASP

or hosted services for organization wishing to outsource

these processes), we will scale our solutions to your

needs.

Customized implementation:

With a pool of experienced and talented consultants with

experiences of implementation within numerous Airlines

across the world, Maureva implements value-driven solu-

tion according to the best practices found in the industry

while helping you manage change within your Airline and

other challenges.

Robust Support:

Our solutions are backed by strong support and mainte-

nance services, qualified to resolve any application-related

issue and provide you with the required documentation

and guidance in order to maximize the benefits of using

our applications.

www.maureva.com

EDGAR - Airline Suite of Passenger Revenue Accounting Solution

A complete suite of Airline

Passenger Revenue Accounting Solutions

“ADOPTED BY MORE THAN THIRTY AIRLINES ACROSS THE WORLD, EDGAR PRA ENABLES OUR CUSTOMERS TO ACHIEVE HIGH PROC-

ESS AUTOMATION WHILE CATERING FOR NEW INDUSTRY STANDARDS SUCH AS EMD”

BUSINESS BENEFITS

Increased Productivity

Through facilitated data exchanges, process automation

and custom-made interfaces, EDGAR PRA greatly fastens

the revenue accounting cycle, from initial data input to

management reporting.

Boosted Profitability

EDGAR PRA’s various control functions, alerts and checks

on data accuracy guarantees flawless revenue protection

and cash-flow optimization for billings.

Enhanced Decision Making

The Business Intelligence and Reporting module, EDGAR

BI, delivers comprehensive Statistical and Managerial Re-

ports. Connectivity to Data Warehouse, General Ledger

and Accounts Receivable enables complete integration

into your IT environment.

Greater Flexibility

In addition to providing continued industry compliance,

our focus is to deliver highly adaptable and flexible Reve-

nue Accounting solutions through customization and

adaptability to your airline specific business needs and

development of tailored interfaces and web-service inte-

gration.

EDGAR PRA - Passenger Revenue Accounting Core Module

EXPERIENCE TRUE REVENUE ACCOUNTING

EDGAR PRA is a complete and highly automated Sales

Based Passenger Revenue Accounting System.

EDGAR PRA enables any airline to implement industry

best practices in Revenue Accounting compliant with SIS

and IATA rules and regulations. Designed to improve pro-

ductivity, information accuracy and flows, EDGAR PRA

transposes data from various sources into the most accu-

rate, detailed and relevant outputs.

EDGAR PRA covers all aspects and activities related to

Passenger Revenue Accounting. It integrates a real-time

standalone proration engine which handles all bilateral

scenarios (Code Share Agreements, SPA, MPA, etc.). Our

development team constantly innovates to improve data

automation and control.

EDGAR BI, EDGAR PRA’s integrated Business Intelligence

and Reporting module, comprises of a customizable Gen-

eral Ledger interface that provides extensive information

for performance analysis and assists Top Management,

Accounting, Sales and Marketing departments in decision

making.

EDGAR PRA conveniently integrates Airline specific busi-

ness requirements. A variety of optional modules and web

services are offered to connect with your Information Sys-

tem. EDGAR PRA fulfils the requirements of PCI-DSS com-

pliancy.

EDGAR PRA uses Oracle Database, a proven and widely

adopted technology platform, and is able to run on the

most used computer environments such as Windows and

Linux.

Page 2

FLOWN PROCESSING

Advanced flight set management (based on real-time flight operation messages)

Handling of No-Show (tracking and processing)

Bparser (SSIM and DCS interface): Passenger manifests (PRL, PFS etc) integrated into the system for automated reconciliation of uplifts

Handling of EMD uplift and control

INTERLINE BILLINGS

SIS Compliancy

Handling of codeshare

SPA Management

Simplified FIM billing

Frequent Flyer Award Billing

Automated Inward Billing process

EMD Interline Billings

First and final billing (including TCN-SDE)

EDGAR PRA QUALITY CONTROL TOOLS

EDGAR PRA includes a set of quality oriented tools which

facilitate the day-to-day work organization within your

team and guarantees data reliability. Customizable Se-

quences for Quality Controls

E-Ticket Database controls using Purge Files

QCA : Quality Control Agent Email Alerts

Revenue Accounting KPI report

Audit Mode

EDGAR PRA - Passenger Revenue Accounting Core Module

EDGAR PRA MAIN FUNCTIONALITIES

EDGAR PRA comes as a complete package and covers all

aspects of Passenger Revenue Accounting, from Data Cap-

ture to final Reporting.

DATA PROCESSING

Data Capture

Automatic integration of information with data retrieval or interfaces (from IINET, Ftp, Mail, Etc.)

From ARC, BSP and GDS files, SIS, Lift Files, etc.

Multiple functions provided for accurate, fast and reli-able data capture

SALES PROCESSING

Sales and Refund Data Processing

Automatic proration of documents as per industry norms (MPA, SPA, etc.)

Online integrated prorate engine

Handling of Penalty Fee for both exchanges and refunds

Handling of Service Fees on Sales

Handling of VAT

Tax Break down and assigning on a per coupon basis

Handling of EMDs with Sub codes

FIM Sales Processing

Sales and Refund Audit

Batch auditing of fares, commissions and taxes

Processing of unreported sales

Automated generation and transmission of ADMs and ACMs to external source (e.g. BSP Link) through mass upload

Page 3

“ACHIEVE GREATER AGILITY WITH EDGAR BUSINESS INTELLIGENCE SOLUTION TO FAS-TEN YOUR DECISION MAKING CYCLE”

MAIN FUNCTIONALITIES

Exhaustive statistical reports on various items (sales, uplifts, refunds, interline, taxes, etc.)

Multi-dimensional reports combining different levels of information

Online Analytical Processing (OLAP) : Integrated Busi-ness Intelligence solution providing a highly flexible and real-time reporting engine

Account analysis of forward sales (balances) with com-plete audit trails

Customizable General Ledger interface: Every transac-tion processed in EDGAR PRA is posted in the GL inter-face. Output is done in batches with complete audit trail files at coupon level

Interface with third party BI Solutions or Data Ware-house to enable forecasting and dashboards creation

Scheduled Automatic Report Generation

Web Based Module with secured access and system logs

EDGAR BI - Business Intelligence Solution Core Module

MANAGEMENT AND FINANCIAL

REPORTING MODULE

Monitor your Revenue Accounting activity with EDGAR

BI. EDGAR BI is EDGAR PRA’s web-based set of financial

tools that will allow you to monitor, analyze, and provide

justification on your complete activity.

Deliver on-time accurate and customized information to

your stakeholders with various reporting tools, including a

highly flexible Business Intelligence Reporting tool, a wide

range of customizable reports and our continuously grow-

ing ad-hoc reports database.

Our complete and down to coupon level forward sales

account analysis, along with its graphical interpretations

will enable you to closely monitor and forecast your reve-

nues.

EDGAR BI integrates a customizable GL interface that

automates General Ledger, Accounts Receivable and Ac-

counts Payable postings for each of your Revenue Ac-

counting transactions. Customized for the major ERP solu-

tions available on the market (such as SAP, Oracle Finan-

cials, Sage, etc.), and approved by major audit firms, the

interface provides detailed audit trail files for justification

purposes.

Differential mechanisms are used within the system in

Page 4

“MAXIMIZE YOUR REVENUE PROTECTION WHILE CONSIDERABLY REDUCING THE WORKLOAD ASSOCIATED WITH TIME-

CONSUMING FARE AUDITING PROCESSES”

BUSINESS BENEFITS

Reduce Audit Cost

F4C considerably minimizes time consuming tasks related

to classic Fare Auditing process and eliminates the need to

regularly update and enrich Fare Grids into EDGAR PRA.

The process is streamlined, fare quotes and conditions can

be retrieved by batches and a single AMADEUS access is

required.

Improved Auditing Capabilities

While limiting user intervention to the strict minimum and

directly retrieving fare quote and conditions from the GDS

Service Amadeus, F4C limits the risk of errors in the audit-

ing process. You are now able to generate ADM’s and re-

cover Revenues in an automated and efficient manner.

Ease of use

F4C functionality is fully integrated within EDGAR PRA

and is made directly accessible by the user, based on its

specific user rights. F4C does not require the user to have

any specific training on Fare syntax.

EDGAR F4C - Advanced Fare Audit Solution Optional Module

PLUG REVENUE LEAKAGES WITH F4C

AUTOMATED FARE AUDIT SOLUTION

Fare For Check (F4C) greatly simplifies, fastens, and en-

hances the reliability of the fare auditing process. Offered

as an optional module to EDGAR PRA, F4C enables users

to directly retrieve fare quotes, conditions and rules for

validation while questioning the AMADEUS Fare Quote

Engine through a certified Web Service.

The querying is done in an interactive mode, by clicking

on an integrated EDGAR command whist either being on

a specific document, in batch mode, using a sequence, a

specific source or even multiple sources at a time. The cor-

rect fare calculations are also retrieved and stored in ED-

GAR PRA.

The Revenue Accounting team is then able to automati-

cally generate ADM’s where necessary, and add any appli-

cable penalty.

F4C constitutes an alternative to the original Audit Mode

feature available in EDGAR PRA which allows the users to

conduct fare auditing based on data from enriched fare

grids (in ATPCO FROP format) loaded in the database as

well as commission and tax auditing (with our enhanced

tax database).

Page 5

“Back Office” – EDGAR PRA Connectivity

Automated generation of invoices for tickets issued and

paid by a corporate customer can be done in connection

with EDGAR Web Services. Batch Invoice processing is

also available.

The retrieval of refunds made for corporate customers for

credit note generation is possible. The Back Office func-

tionality can be hosted in your own offices (three-tier ar-

chitecture) or delivered as a service.

BUSINESS BENEFITS

Increase Agent Productivity

ARTEMIS eliminates time-consuming and manual gather-

ing of information by airline ticketing offices. Agents are

able to focus on their core activity of airline tickets sales.

Greater Invoice Accuracy

The automatic generation of invoices and controls for

manual data, minimize the risk of errors while creating

invoices.

User Friendly / Enhanced User Coverage

ARTEMIS is available to all your international ticketing

offices, thanks to its web based and multilingual configu-

ration.

EDGAR ARTEMIS - Online Invoicing Solution Optional Module

STREAMLINE CUSTOMERS’ INVOICING

PROCESS WITH ARTEMIS

ARTEMIS simplifies the way worldwide airline-ticketing

offices and accounts department create and manage in-

voices.

ARTEMIS significantly increases the reliability of the invoi-

cing process, by collecting PNR information directly from

the CRS host or by retrieving information from EDGAR

PRA for Corporate customer’s invoices.

ARTEMIS functionalities are differentiated between “Front

Office” (sales agents) and “Back Office” (revenue accoun-

ting / accounts department) related features.

“Front Office” – CRS Connectivity

Directly used by worldwide Airlines’ Sales Agents, ARTE-

MIS Front Office speeds up invoices generation with the

CRS host connection. Sales agents retrieve PNRs, collect

all ticketing data automatically (origin / destination, pas-

senger names, fares and taxes) and insert all items selec-

ted by the user in the invoice.

Different client types are distinguished:

Travel agencies eligible for a commission

Regular customers

Prepaid customers

Groups

With its Web Based network configuration, Agents are

able to access their own unique database for reliable and

up-to-date client data.

Page 6

Interface to Financial System

Accounts Payable, Accounts Receivable or General Ledger Interface for posting generation

Customizable Interface to various ERP solutions avail-able (including SAP, Oracle Financials, SAGE, etc.)

Differential mechanism and audit trail files available

Customizable System Parameters

User and invoicing office management

Secured and specific user access

Multilingual software

Multicurrency management

User-friendly navigation

EDGAR ARTEMIS - Online Invoicing Solution Optional Module

EDGAR ARTEMIS MAIN FUNCTIONALITIES

Front Office – CRS Host Connectivity

Ability to insert a single or several tickets from a PNR

Capture of ticket number, tax amount, service fees, pas-senger names

Ability to manage different types of TST

Ability to insert several PNRs in the same invoice

Capability to modify the amount recorded in the host, an action subject to program controls and within spe-cific parameters.

Back Office – EDGAR PRA Connectivity

Automatic generation of Corporate Customers and GSA invoices

Refunds retrieval for credit note generation

Powerful Invoice Management

Travel agent, regular client, prepaid client reference files (for one or several invoicing offices)

Miscellaneous items billing (hotel, insurance etc.)

Centralized backup of invoice database

Powerful invoice search engine

Possibility of using temporary invoices

Summary report for financial reviews

Enhanced printing facilities to paper, PDF file or e-mail

Scheduling of automatic invoice generation

Page 7

“SAVE TIME ”AND REDUCE RISK OF DOUBLE USAGES WITH EDGAR ET-U BY UPDATING IN REAL-TIME E-TICKET’s STATUSES DIRECTLY

FROM EDGAR PRA”

BUSINESS BENEFITS

Cost Reduction

EDGAR ET-U eliminates time consuming manual process-

ing of electronic ticket updates and considerably reduces

costs related to this activity.

Revenue Leakage Prevention

EDGAR ET-U adds new value to better management of

your E-ticket Database and enables users to more effi-

ciently prevent risks of double uses and fraud.

EDGAR ET-U - ETKT Status Updater Optional Module

As part of our continuous development and innovative

processes, MAUREVA is now offering EDGAR ET-U, a new

optional module to EDGAR Passenger Revenue Account-

ing Software. EDGAR ET-U enables users to have direct

access to an Airline’s E-Ticket Database using EDGAR PRA

to perform commands for E -Ticket status updates.

Using this new module will help boost your productivity

in the following scenarios:

Set ET status to Refunded via “Ticket Account” (Own Airline document) in the case an Agent performs refund using Refund Application

Set ET status to Suspended and Outdated via “Ticket Account” (Own Airline document)

Display ET status in “Ticket Account” (Own Airline & Other Airline document)

Set ET status to E or G in case of Flight Interruption Manifest is issued on the station via Own Airline sales program (Own Airline & Other Airline document)

No show management with ET status Update via Flight Set (Own Airline document)

ET Flown Updates via “Ticket Account” (Own Airline & Other Airline document)

This optional module is currently available to AMADEUS

ALTEA users and MAUREVA plans to develop it for other

Inventory Systems depending on the availability of Web

Services.

Follow us on : www.maureva.com

Maureva Ltd. 3rd Floor, Orange Tower, Ebene Cybercity, Mauritius

Tel: +230 466 68 30, Fax: +230 466 71 97, Email : contact@maureva.com

BUSINESS BENEFITS

Improved Efficiency

MISC Billing significantly reduces manual capture and

integrates various automated functions to facilitate user

processes and the rapidity of miscellaneous billings. Users

gain specific validation accesses depending on their attri-

bution to reduce the risk of error and maximize control.

Revenue Protection

MISC Billing will highly improve the invoicing process

while ensuring, thanks to various control functions, that

the users correctly bill or control partners’ billings. This

will result in an enhanced billing cycle and therefore bet-

ter cash flows.

Information Accessibility

The centralisation of information by MISC including sup-

porting documents enables users to gain better account-

ability and access to information for their miscellaneous

billings.

EDGAR MISC - Miscellaneous Billing Solution Standalone Module

SIS COMPLIANT AND HIGHLY AUTO-

MATED MISCELLANEOUS BILLING SOLU-

TION

IATA has enforced new standards via the SIS project for

Miscellaneous Billing. Unique keys such as the associated

Charge Category and Charge Code have permitted auto-

mation of the system in regards to the posting and recon-

ciliation of miscellaneous invoices. The evolution in the

manner in which miscellaneous invoices are handled has

required MAUREVA to adapt its solutions in this respect to

the ever-growing demand for airline business technology

solutions.

MISC Billing is a stand-alone application that enables enti-

ties to manage the full scope of miscellaneous invoices

(references, file imports, invoice creation, follow-ups, re-

jection, exports and controls). In addition to covering the

specification of the IATA Simplified Interline Settlement,

MISC Billing will greatly fasten miscellaneous billing proc-

essing while reducing manual capture with various auto-

mated processes and interfaces. The application is offered

to you as an ASP or In-House solution.

Maureva Ltd. 3rd Floor, Orange Tower, Ebene Cybercity, Mauritius

Tel: +230 466 68 30, Fax: +230 466 71 97, Email : contact@maureva.com

Enhanced Commercial Awareness

EDGAR RMS enables teams to build deeper analysis of

flights patterns and enhance decision making towards

flight management. EDGAR RMS allows daily follow – up,

reporting and forecast of commercial activity.

Revenue Enhancement

Through its various modules, EDGAR RMS allows airlines

to gain the edge over their market competitors, to antici-

pate market variances and to enable quicker corrective

action to seize opportunities.

Dynamic Reporting Capabilities

Exhaustive reports are available from enhanced macro

level reporting to single flight analysis by booking class.

The comprehensive and functional reports are available in

various formats such as Excel, PDF or as Dynamic Reports

to enable data manipulation.

Complete Adaptation to Airline Business

Model

Highly adaptable, EDGAR RMS can be fully customized to

your class structure, market zones, seasons and other spe-

cific airline requirements.

Customizable Alerts Generation

EDGAR RMS produces configurable email alerts of regular

reports and graphs, as well as customizable notifications

for elements such as occupancy rates, overbooking and

sales progression. This enables management to better

monitor and react to business activities.

Event Management Capabilities

The event organizing capabilities of EDGAR RMS enables

the application to preregister specific periods or events

and help manage business activities accordingly to maxi-

mise potential benefits for airlines.

EDGAR RMS - Revenue Management Solution Standalone Module

FLEXIBLE AND RELIABLE SOLUTIONS TO

FORECAST, REPORT AND OPTIMIZE YOUR

REVENUES

EDGAR RMS is one of the most flexible and reliable solu-

tions to report and optimize your revenues. Exclusively

designed for the Airline industry, EDGAR RMS combines a

portfolio of Revenue Management decision support solu-

tions which comprise of different modules, namely:

FORECAST

DAILY MONITORING

COMPETITIVE INTELLIGENCE

PNR ANALYTICS

These modules contribute to define your strategy, maxi-

mize your profits and revenue performance as well as as-

sist you in building your optimal fare structure. Using ED-

GAR PRA web services, EDGAR RMS retrieves daily infor-

mation to generate refined revenue estimates.

BUSINESS BENEFITS

Time Optimization

EDGAR RMS enables quick generation of user friendly

dynamic reports for top management communication. It

also simplifies the Revenue Management department’s

routine work on a global or detailed perspective and gen-

erates notifications on bookings and load factor evolution

when corrective actions are required.

www.maureva;com

EDGAR RMS - COMPETITIVE INTELLIGENCE

Our Competitive Intelligence (CI) module uses Amadeus

GDS to enable the user to track your airline competitor’s

tariff levels displaying their seat availability evolution per

class. Competitive Intelligence (CI) sends you alerts on

events and irregularities that occur between two dates

such as flight removal, opened or closed class, modified

fares or flight schedule and many other items.

EDGAR RMS - PNR ANALYTICS

PNR Analytics utilises information extracted from the PNR

Data Feed files generated by the Amadeus Reservation

System. This detailed PNR data is provided on a daily ba-

sis and notifies the user of creations, modifications and

deletions in the Reservation System. This information

enables the PNR Analytics module to generate various

useful data reports.

FLIGHT CONTACT is a sub module of PNR ANALYTICS,

the application enables automatic generation of SMS mes-

sages in the case of flight irregularities or disruptions. It

extracts listings of all passengers travelling on a particular

flight, including contact telephone numbers and email

information.

MAIN FUNCTIONALITIES

Daily sales statistics and ancillary revenues by agency and other criteria such as by station or flight dates

Listing of PNRs with missing ticket issuance for optimi-sation and reliability of sales

General statistics on customer purchasing behaviours such as time frame between reservation and ticket issu-ance or departure date, travel type (single/return) and stay duration

Specific reports based on this PNR data can be generated

EDGAR RMS - Revenue Management Solution Standalone Module

EDGAR RMS AVAILABLE MODULES

EDGAR RMS - FORECAST

FORECAST analyses bookings retrieved from Amadeus

ALTEA reservation system. FORECAST provides an inter-

face that allows users to display comprehensive graphical

views and reports of booking rates progression along with

historical data comparisons and evolution forecasts.

MAIN FUNCTIONALITIES

Graphical Analysis and Dashboard Reconciliation of flight bookings

Forecast of Estimated Revenue

Origin and Destination Analysis

Historical Data Comparison and Evolution Forecast

Dynamic Graphs and Progression Curves of bookings and revenues

Customizable Alerts

EDGAR RMS - DAILY MONITORING

DAILY MONITORING utilizes PFS messages retrieved di-

rectly from airport stations to follow-up daily commercial

activity and provides real – time visibility. This post –

departure module enables you to analyze each flight and

specific fare class, the number of boarded passengers, No-

Shows, Go-Shows and ID Tickets. DAILY MONITORING

will calculate the reliable flight estimated revenue and

occupancy rates per class. The application is directly

linked to EDGAR PRA and allows day to day reconciliation

of revenues which assists accountability of monthly reve-

nues.

Maureva Ltd. 3rd Floor, Orange Tower, Ebene Cybercity, Mauritius

Tel: +230 466 68 30, Fax: +230 466 71 97, Email : contact@maureva.com

We are strongly dedicated to the Airlines that we serve

and we commit to the highest levels of transparency while

guaranteeing your constant control over your data. Con-

stant interactions between our dedicated teams of special-

ists and their respective clients is achieved through con-

tinuous and clear communication.

BUSINESS BENEFITS

Optimized Revenue Accounting Processes

Benefit from more than 15 years’ experience in Revenue

Accounting and from our team’s expertise in applying in-

dustry best practices and understanding airlines’ specific

business cases. Various automated controls performed in

the system combined with human verification procedures

guarantee the most accurate data.

Enhanced Revenues and Cost Reduction

In addition to protecting your revenues with our strict

controls, we ensure to optimize your cash flow cycles in

crucial areas such as interline billings. With no investment

in hardware and trained personnel required, our pricing

depends on the volume of documents processed by our

team.

Improved Strategic Decision Making and

Transparency

We provide timely and exhaustive reporting, including Ad-

Hoc, and we grant you with a remote access to your data

and reports generation. Our internal quality controls and

audits are fully disclosed to our Clients and we adhere to

strict Service Level Agreement’s (SLA).

BPO - Revenue Accounting Services

ACHIEVE HIGHER REVENUE ACCOUNTING

PERFORMANCE WHILE CONTROLING

YOUR COST WITH MAUREVA BPO SERVICES

The best combination of business and software expertise

in Revenue Accounting lies within MAUREVA’s Business

Process Outsourcing department. Our BPO service divi-

sion is responsible for timely and reliable processing of

our client airlines’ Revenue Accounting, according to their

specific business cases.

“MAUREVA BPO SERVICES ENSURE REVENUE PROTECTION THROUGH MULTIPLE CON-TROLS AND PROVIDE YOU WITH STRATEGIC REPORTING TO ASSIST YOUR DECISION MAK-ING”

We enable you to benefit from our experienced and rec-

ognized team of revenue accounting specialists utilizing

the most advanced features developed for our proprietary

software solutions.

Whether you are seeking to improve quality of processing

according to industry’s best practices, rigorous protection

of revenue, to obtain timely reporting or to reduce costs,

our BPO service team will deliver true value while taking

into consideration your specific business requirements.

Our dedicated Operations department provides partial or

complete Passenger and Cargo Revenue Accounting ser-

vices.

www.maureva.com

QUALITY FOCUS

Quality is our motto and we ensure that we deliver the

most reliable and accurate data in a consistent manner.

Maureva’s service guarantees:

ISO 9001:2008 Certification (for Passenger Revenue Accounting)

Use of EDGAR PRA Quality Control Tools

Monitoring of Service Level Agreements (SLA)

Internal Audits

Internal Quality Audits

Revenue Accounting Audits

Technical Audits

SLA Audits

Frequent Evaluation of Suppliers

DYNAMIC LOCATION

Mauritius Island provides the perfect environment to out-

source highly skilled services and we are proud to be

based in this safe, dynamic and business friendly environ-

ment. Our offices are located in the Ebene CyberCity

which hosts various globally recognized I.T and Finance

companies.

We are served by the best business infrastructure in the

country and access to our offices is granted via biometric

identification and secured systems. We ensure protection

and full client data confidentiality. Our data security cen-

ter operates 365 days a year and 24 hours a day.

BPO - Revenue Accounting Services

MAIN SERVICES OFFERED

Master Data Management

Data Input (Automatic and Manual)

Sales Data Processing

Complete Sales Audit

Raising and Management of ADM / ACM

Corporate Customer Invoicing with EDGAR ARTEMIS

Flown Documents Processing

ETKT Database Status changes and updates

Mail processing (Cargo only)

SIS Compliant Outward and Inward Interline Control and Billings Rejection and Correspondence Management

Statistical reports available in different formats (csv, xls, pdf, html)

Financial Reporting including General Ledger entries

Complete Audit Trails

Web Access to Data, including Reporting

Third Party System Integration (RMS / FFP / Operations / etc.)

Archival of Documents

DEDICATED TEAM OF EXPERTS

Our dedicated teams deliver real added value through close collaboration and communication with their clients. We en-sure that measures are taken to enhance revenue protection and provide the flexibility and responsiveness required. Our teams benefit from numerous skills and expertise including:

Experienced Revenue Accounting Specialists

Regular IATA and Internal Training

Customer Orientation and Problem Solving Abilities

Maintaining Industry Best Practices

Fluency in English and French

Tailored Solutions and Services

Maureva Ltd. 3rd Floor, Orange Tower, Ebene Cybercity, Mauritius

Tel: +230 466 68 30, Fax: +230 466 71 97, Email : contact@maureva.com