Ed White masccc 2013
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Transcript of Ed White masccc 2013
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National Grid – Proudly Serving Our Customers and Communities Today and Tomorrow
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Who is National Grid?
¾ A local gas and electric transmission and distribution company proudly serving Massachusetts, New York, and Rhode Island
¾ Part of a larger international utility company providing services in the US and the UK
¾ National Grid delivers electricity and gas to approximately 7 million US customers in the northeast and manages the electricity network on Long Island under an agreement with the Long Island Power Authority (LIPA)
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We have had our share of challenges…
…and we continue to make improvements
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Increased Situational Awareness
Help us better manage storms and share Information
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Website Mobile Web
Enhanced Communications
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Smart Energy Solutions Program
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¾ Grid modernization can’t happen if utilities “go it alone”
¾ Success will involve a whole “community” of stakeholders
¾ Customers
¾ Regulators
¾ Legislators
¾ Businesses
¾ Academia
¾ etc….
¾ Together we hosted the two day Green2Growth Summit which brought together 350 diverse stakeholders and used the Appreciative Inquiry Approach
¾ The result:
¾ A Listen, Test and Learn Approach
¾ A focus on customer Choice, Control and Convenience
¾ Enhanced communications and information to better inform choices
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Smart Energy Solutions Program
§ Background § First proposed in 2008 as part of the
Green Communities Act § Resubmitted in 2011 based on G2G
Summit § $44M Pilot approved by MA DPU
August 2, 2012 § Scope
§ 2-year pilot - 15,000 Smart Meters § Dynamic /variable pricing options § Home energy management devices/
tools/technology § Outreach and Education from traditional
mailings to Sustainability Hub § Results to date
§ 5,000 Early Field Trial meters in place March 2012
§ Remaining 10,000 meters scheduled to be installed starting Spring 2013
§ Pilot start scheduled for early 2014
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Customers can learn more about National Grid’s Smart Energy Solutions program or indicate their preference to opt out of the program by calling 1-855-377-SMART (1-855-377-7627) We also encourage customers and the community to visit us online at www.nationalgrid.com/smartenergy for regular updates. Another valuable source of information will be our Sustainability Hub located at 912 Main Street (scheduled opening Fall of 2013).
Smart Energy Solutions Program
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Thank you!
Edward White Jr. National Grid
Vice President - Customer and Business Strategy 40 Sylvan Road
Waltham, MA 02451