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Transcript of Ed Howat, Jr., CLU, ChFC, LUTCF, RCC Addie Woods Consulting Co. ed@ addiewoods.com 651.405.6644 This...
* If My Dentist Ran My Financial Services Practice
Ed Howat, Jr., CLU, ChFC, LUTCF, RCCAddie Woods Consulting Co.ed@ addiewoods.com
651.405.6644
This is for financial professional use only. Not for use with the general public. This material may not be reproduced in any form where it is accessible to the general public.
*What if your Systems, Processes and Procedures were as efficient as a dental office?
*Modeling A Dentist
*Net income per dentist: $192,680 for a general practitioner
*Gross billings per dentist: $727,630
* full-time dental hygienists $34.70 per hour; average number of patients seen per day is nine
*Full-time chairside dental assistants were reported to earn $18.00 an hour.
*Among 186,084 professionally active dentists in 2009, 22.2% (41,309) were female.
*Average number of employees per dental office: 6
*Estimated number of dental patients seen per day: 32 (14 (dentists), 9 (hygienists)
*Dental Statistics
*Average number of new patients per month: 20
*50.8 minutes - average length of a patient appointment for general practitioners
*3.6 times - average number of annual visits per patient for general practitioners
*47.7 weeks - average number of weeks in office per year for general practitioners
*35.8 hours - average number of hours per week in the dental practice for general practitioners
*32.6 hours - average number of hours per week treating patients for general practitioners
*3.2 hours - average number of hours per week managing the dental practice for general practitioners
*Number of patients per dentist: 1800.
*Dental Statistics
Keep the Chairs Full; An Empty Chair is Lost Revenue - Never To Be Replaced.
*The Dentist is not the Hygienist
*The Dentist does not schedule appointments.
*The Dentist knows when it's time to work and when it's
time to play.
*The Dentist has REGULAR business hours.
*The Job Duties are well defined.
*Appointment follow up is very deliberate;
*Appointments are booked ahead six months.
*Continuing Education creates State of the Art
*Modeling A Dentist
ClientAssets Under Management
Annual Recurring Revenue
Non-Recurring Revenue
Primary Revenue Source(s)(Insurance, Managed Money, Mutual
Funds etc.)
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Total
*Revenue and Sources from Top
25 Clients
*Real Service Model
Sample Service Model Matrix
Calendar Year Quarter One Quarter Two Quarter Three Quarter Four Activity Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Non-sales Activities
Birthday Card X X X X X X X X X X X X
Birthday Calls (B) X X X X X X X X X X X X
Birthday Lunches (A) X X X X X X X X X X X X
Anniversary Cards X X X X X X X X X X X X
Thanksgiving Cards X
Christmas Cards X
Newsletters X X X X X X X X X X X X
Marketing Letters X X X X
Tax Package X
Sales related
Monthly Calls (A) X X X X X X X X X X X X
Quarterly Calls (B) X X X X
Annual Calls (C) x
Semi-Annual Calls (C) X X
Annual Reviews (A&B) X X X X
Annual Calls (Staff to C) X
Meeting with A Client, CPA, ATTNY
X X
Special Events
Client Events X X
*TGoA Workshops
Surveys X X
*Activity Ten
Client Advisor Agreement As my client, you are entitled to:
1. Professional, prompt and courteous service at all times from me, my team and my company.
2. Integrity and always doing what is in your best interest.
3. Continuous improvement in my knowledge and education so that I am up to date on the latest trends, current investments, and tax laws.
4. Confidentiality.
5. Accessibility. Just give us a call if you need to schedule an appointment, or discuss an issue.
6. An ability to listen to your needs and make recommendations that will help you get where you want to go.
7. Responsive. My team and I will always return a call within the hour and will try to solve any problem that might arise within 24 hours.
I will work for you seven days a week, twenty-four hours a day, 365 days a year to do my best to help you achieve your financial goals and objectives.
As your Advisor, I expect you to:
1. , please pick up the telephone when I call you. If you can’t come to the phone, please return my call. Never avoid me, please. When I call, I will have an idea relating to the creation and preservation of your wealth. I will always have your best interest at heart.
2. Give me a yes or no answer about a solution. A maybe delays progress and gives me less time to serve all my clients. A “no: does not mean we will not talk about the idea again in the future. It simply means at the present time you are not willing to proceed. I will always do my best to present you with ideas that I feel are in your best interest and if I were in your situation, I would apply the idea to myself.
3. Refer me to others. Referrals are the most sincere compliment I could ever receive. If you feel that I have done exemplary work for you and to your satisfaction, then I would appreciate and expect to be introduced to some of the people you know and care about; people whom you feel could benefit from my services. I respect our relationship and will never embarrass you. My reputation is all I have to build and service my clients. It is my livelihood and I want you to feel comfortable working with me this way.
4. Provide me with feedback, both positive and negative. Please feel free to tell me if something is not working for you. I need to do my best for you; your direct comments, will help me to do that
By signing this document we each realize that if either party fails to live up to what we’ve just agreed to, then we each have the ability to fiend the relationship.
Signed this day of , 2009.
Financial Advisor Client Name
Ed Howat, Jr., CLU, ChFC, LUTCF, RCC ● Addie Woods Consulting Co ● [email protected] ● 651.405.6644
...General Patton
*“My Problem isn’t the Enemy...
It’s the Supply Lines!”
* The Virtual Family Office Team
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Estate Planning/Elder Law
Attorney
Personal Banker
Mortgage Loan Officer
CPA/Accountant
Multiple Line Insurance Agent
Disability Insurance Agent
Life Insurance Agent
Mutual Fund WholesalerAnnuity
Wholesaler
Alternative Investment Wholesaler
Real Estate Agent
Financial Advisory Team
Benefit Plans Consultant/ Wholesaler
Retirement Plans Consultant/ Wholesaler
Trust Officer
* The Virtual Family Office Team
Long-Term Care AgentClient
Relationships
Advisor/Agent Relationships
Life Insurance Wholesaler
Ed Howat, Jr., CLU, ChFC, LUTCF, RCC ● Addie Woods Consulting Co. ● [email protected] ● 651.405.6644
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Parents
Cousins Siblings
Friends
Parents
School Parent
s
Current
Former
Clubs
CoachesTeams
Attorney
CPA
Charity
Church
CivicAlumni
Recreation
ClientAND
Spouse
Children
workplaces
Community
Hobbies Pastime
s
Advisors
Friends
Parents
School Parent
s
Current
Former
*Car Wash
*Automated Car Wash
*Car Detailing
*River and the Lake
Men view money like it is a river. It is about Cash Flow.
Women view money like it is a lake. Will they be enough to last a lifetime?
*Female Friendly
*Financial Balance
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* The Blueprint
M I N DP
E
A
C
E
LiquidityCash Assets
Social SecurityGov’t Programs
Qualified PlansIRA 401(k)
Titling of Assets Individual/Joint
Assets
DistributionPlanning
Life Insurance Protection
Fixed / EquityInvestments
Special NeedsPlanning
Charitable Giving -Gifting to Children
Income Protection - Cash Flows -
Debt Management
Employee BenefitsDeferred CompStock Options
Longevity PlanningLife Events
“Bucket List”
Future Inherited Assets
Risk Management Liability Issues
AnnuitiesFixed /Variable
Legacy PlanningEthical Wills
Private Banking
Tax Planning
Estate PlanningWills/Trusts
TheBeneficiary Book
Business Succession
Planning
This list is not intended to be exhaustive or complete. None of the products, resources or services mentioned above are provided by Addie Woods. Projects requiring legal, tax, or financial advice, or other services not provided by Addie Woods or its representatives will be referred to the appropriate professional (s). Peace of mind is about the pursuit of a mental state of calmness, serenity and comfort. There is no guarantee that it will be achieved.
*Facts Figures
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* Cash Flow Summary
Annual Family Gross Income $0 $0
Ten Percent - Savings Program (See Footnote 1 Below) $0 Over/Under Actual Allocation
Account Balance Annualized Amount Savings Accounts (Passbook, CDs, Bonds) $0 $0 Permanent Life Insurance $0 $0 Salary Savings Plans $0 $0 Retirement Plans - Contributory (IRAs, 401(k) etc.) $0 $0 Other $0 $0
Total $0 $0 $0 $0 0%
$0
Total Owed/Owned Monthly Payment Auto Loans $0 $0 Boat Loans $0 $0Home Equity Lines of Credit $0 $0 Second Home Mortgage $0 $0 Credit Cards $0 $0 Consumer Loans - Credit Card $0 $0 Mutual Funds $0 $0 Annuities $0 $0 Other Debt $0 $0 Other Investments $0
Total (See Footnote 3 Below) $0 $0 0%
$0
Monthly Amount Food $0 Clothing (Business, Shoes, Coats/Jackets, Cleaning) $0 House Mortgage or Rent Payment $0 Taxes (FICA, Income and Property) $0 Home Repairs and Maintenance Items (Yard, Painting, Furnishings) $0 Utilities (Gas, Water, Electric, Cable, Phones) $0 Insurance (Home, Auto, Medical, Renters, Term, LTC and Disability) $0 Entertainment (Movies, Theater, Books, Videos, Meals out, Vacations) $0 Dues and Associations (Health Clubs, Golf Clubs, Civic Organizations) $0 Subscriptions (Newspapers, Magazines, Online Services) $0 Car Expenses (Gas, Oil, Repairs) $0 Charities (Church, United Way, Colleges, Political, Community) $0 Medical (Out-of Pocket Medical, Dental, Vision) $0 Educational Expenses (Personal Development, College, Private Schools) $0 Child Care (Sitters, Domestic Help) $0 Pets and Veterinarian Expanses $0 Other (Alimony, Allowances, Gifts, Family Support) $0Total (See Footnote 4) $0 $0 0%
$0
$0 0%
Cash Flow Summary
Total Life Insurance on Both Spouses (See Footnote 2 Below)
Twenty Percent - Debt Reduction and Savings Programs (See Footnote 3 Below)
Seventy Percent - Living Expenses
Total Unaccounted or Overage (See Footnote 5)
Annual Total Allocations
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* Cash Flow Summary
1
2 Multiples of Income for Underwriting Purposes
Age Range Multiples of Income20-30 25-3031-40 20-2541-50 15-2051-60 10-1561-70 7-1071 and over Individual Consideratione.g. if the client is age 32 and earns $150,000, the maximum amount of insurance that can be purchased from all companies is $3,000,000 - $3,750,000 ( 20-25 time income)
AGE $30,000 $50,000 $70,000 $90,000 $125,000 ######
30 1,378,746 1,919,542 2,398,540 2,938,411 3,662,281 4,203,64835 1,198,974 1,614,433 1,985,860 2,398,889 2,959,242 3,378,31940 1,078,306 1,409,194 1,708,218 2,035,584 2,485,629 2,622,55845 960,314 1,212,962 1,443,201 1,692,085 2,038,224 2,297,09350 859,097 1,047,634 1,220,508 1,405,843 1,665,228 1,859,21755 774,251 909,761 1,034,350 1,166,885 1,353,848 1,493,67360 700,368 791,232 874,744 963,643 1,089,008 1,182,76665 650,634 711,444 767,354 826,829 910,730 973,477
3 Typically the maximum limit for debt service is about 20% of take-home pay. We are using 20% of gross because to the extent the debt service is not that heavy, the balance of the 20% can be investedThe total amount owed will allow you to estimate when the debt will be paid off thereby freeing up more cash flow for other purposes.
4
5 This number represents the amount of income that has not been accounted for in the Cash Flow Summary or if negative represents the amount of overspending. (On average in the United States 43% of families spend more that a 100% of their income each year. Monthly Total is automatically multiplied by 12 to arrive at the annual total.
Footnotes
Each spouse should be insured for 10-20 times income on average. The amount indicated in the column should reflect the coverage for both spouses.
Amounts listed in this section are regular monthly deposits or additions to the accounts.
Six Months income should be liquid at all times. As a general rule, one should save from their income and then invest from their savings. which creates a buffer between income and investments.
Below are the guideline maximum multiples of income for insurance coverage from a major insurer. Use the low end of the range for illustrative purposes.
The Monthly Total is automatically multiplied by 12 to arrive at the annual total.
Use last year's tax returns, current pay stub information and employee benefits summaries. Annualize amounts in this category.
9-11 Victim’s Compensation Fund Married, 2 Children
* Consumer Expenditure Survey 2013
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* 2015 Checklist
*The FireProof FileBox
From $45-60.00 at most discount stores
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*The Owner’s Manual
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First Meeting – Getting Started
Review The Gift of Answers® Workshop and RoadMap
Review The Gift of Answers® WorkBook
Agree on tasks that need to be completed including follow-up with attorney
Assignment - purchase FireProof FileBox
Assignment - purchase The Beneficiary Book
Assignment - bring insurance policies to next meeting
Assignment - Section 1 of The Gift of Answers® Checklist
Second Meeting Cash Flow and Goals
Review Assignments from last meeting
Review cash flow and goals
Assignment - Section 2 of The Gift of Answers® Checklist
Third Meeting Financial Review
Review Assignments from last meeting
Review financial plan (Quarterly Review)
Review life insurance, disability and Long-term care program
Beneficiary review
Assignment – Section 3 & 4 of The Gift of Answers® Checklist
Assignment – Bring copy of last year’s tax return to next meeting
Fourth Meeting Employee Benefits Review
Review Assignments from last meeting
Review Employee Benefit Programs
Assignment – Complete rest of The Gift of Answers® Checklist
Assignment – Complete Section 1 of The Beneficiary Book
Fifth Meeting Tax Return Review
Review Assignments from last meeting
Review last year’s tax return
Assignment – Complete Section 2 of The Beneficiary Book
* RoadMap
*NOAH’S LAW: PREDICTING THE RAIN IS NOT AS IMPORTANT AS BUILDING THE BOAT.
*COMMITMENT: YOU JUMP OFF THE CLIFF AND THEN YOU BUILD YOUR WINGS ON THE WAY DOWN.
*GOETHE: THINGS THAT MATTER MOST MUST NEVER BE AT THE MERCY OF THINGS THAT MATTER LEAST
*OBSTACLES ARE THE THINGS YOU SEE WHEN YOU TAKE YOUR EYE OFF THE GOAL.
*EXPERIENCE IS WHAT YOU GET WHEN YOU DON’T GET WHAT YOU WANT.*WORDS OF
WISDOM
• Nothing works all the time and most things don’t even work most of the time.
• Knowing where the business is not is always the beginning of knowing where the business may be.
• You have to be prepared to give before you can get.
*Ed RulesOn Becoming a Great Wholesaler by Nick Murray