ED 345 070 CE 061 164 TITLE Animal Management … 345 070 CE 061 164 TITLE Animal Management...

DOCUMENT RESUME

ED 345 070 CE 061 164

TITLE Animal Management Technician. Ohio's CompetencyAnalysis Profile.

INSTITUTION Ohio State Univ., Columbus. Vocational InstructionalMaterials Lab.

SPONS AGENCY Ohio State Dept. of Education, Columbus. Div. ofVocational and Career Education.

PUB CATE Apr 92NOTE 31p.; For related documents, see ED 338 827-852 and

CE 061 142-176.AVAILABLE FROM Vocational Instructional Materials Lab, Ohio State

University, 1900 Kenny Road, Columbus, OH 43210-1090($1.50).

PUB TYPE Guides - Classroom Use - Teaching Guides (ForTeacher) (052)

EDRS PRICE MF01/PCO2 Plus Postage.DESCRIPTORS Agricultural Occupations; Allied Health Occupations

Education; *Animal Caretakers; Anima/ Facilities;Animals; Competence; *Competency Based Education;Disease Control; Employment Potential; Entry Workers;Job Analysis; Job Skills; Marketing; *MedicalServices; Occupational Information; PostsecondaryEducation; Safety; Secondary Education; TaskAnalysis; *Veterinary Assistants; VocationalEducation

IDENTIFIERS DACUM Process; Ohio

ABSTRACTDeveloped through a modified DACUM (Developing a

Curriculum) process involving business, industry, labor, andcommunity agency representatives in Ohio, this document is acomprehensive and verified employer competency profile for mnimalmanagement technician occupations. The list contains units (with andwithout subunits), competencies, and competency builders thatidentify the skills needed to enter these occupations. Thecccupational, academic, and employability skills for this occupationor occupational area are included. Within the outline are threelevels of items: core, advancing, and futuring. Core items identifythe knowledge, skills, and attitudes essential for entry-levelemployment. These items are required to be taught and will be thebasis for questions on the state vocational competency tests.Advancing items identify the knowledge, skills, and attitudes neededto advance in the occupation; futuring items identify the knowledge,skills, and attitudes needed to enter and remain in a givenoccupation 3 to 4 years from now. Titles of the 13 units are asfollows: general safety precautions; animal care industry; housing;breeding and reproduction; feeding; grooming; handling; aquariummanagement; health care; marketing and sales; merchandise handling;business management; and employability skills. (YLB)

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Reproductions supplied by EDRS are the best that can be madefrom the original document.

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OCAP1! OHIO'S COMPETENCY ANALYSIS PROFILE

ANIMAL MANAGEMENTTECHNICIAN

V S DEPARTMENT OF EDUCATtONP t . 4..

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Employer Verification Panel

-PERMISSION TO REPRODUCE THIEMATERIAL H, BEEN GRANTED Ei1

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TO THE EDUCATIONAL RESOURCE:NfORMATION CENTER IERICI

Karla Addington-Smith, Private Consultant, Maineville, Ohio

Patricia K. Currie, Columbus Zoo, Powell, Ohio

Thomas J. Donovan. Jr., JMJ Pets Inc., Westerville, Ohio

Tricia Kilcoyne, Jack's Aquarium & Pets, Reynoldsburg, Ohio

Robyn C. Kiser, Battelle Memorial Institute, Columbus, Ohio

Christina M. Pawlosky, Pet Connection, Warren, Ohio

Karen L. York, RVT, Western Reserve Veterinary Clinic, Cortland. Ohio

Division of Vocational andCareer Education

Ohio Deparmient of Education

Vocational Instructional Materials LaboratoryCenter oti Education and Training

for Employment

What is OCAP?"A comprehensive and verified employer competency list will be developed and kept current for each

program." This is the second objective of Imperative 3 of the ActionPlan for Accelerating the Modernization (I.

t 'ocutional Education: Ohio's Future at Work, Ohio's Competency Analysis Profile I OCAP) lists are the Division

of Vocational and Career Education's response to that objective. OCAP lists evolve from a modified DACU NI

process involving business, industry, labor. and community agency representatives from throughout Ohio. "The

OCAP process is directed by the Vocational Instructional Materials Laboratory at The Ohio State University s

Center on Education and Training for Employment.

How is OCAP used?Each OCAP contains units with and without subunits). competencies. and competency Iiiilders that identify

the occupational. academic.* and employability skills needed to enter a eiven occupation or occupational area.

Within that outline there are three levels of items: core. advancine, and fuming. Core items identity the

knowledge. skills. and attitudes essential for entry-level employment. They items will be the basis for questions

on the state vocational competency tests I scheduled to begin in school year 1993-94). Advanciig items I narked

with one asterisk ) identify the knowledge. sklls. and attitudes needed to advance in a given occupation. ruturint!

items (marked with two asterisks) identify the knowled ee, skills. and attitudes needed to enter and remain in a given

occupation three to four years from now.

School districts may add as many units, subunits. competencies. and/or competency builders as desired to

reflect local employment needs. trends. and specialties. Local advisory committees should be actively involved

in the identification and verification of additional items. Using OCAP lists, instructors will be able to formulate

their vocational courses of study and monitor competency gains via the new criterion-reterenced competency

testing program that will be directly ned to the competencies identified on the OCAP lists.

'Academic cirvetencies have not been identified for all MAK .AI a later date math. communication. and science

competencies will be released.

The Employability Skills portion of this list was verified by the following employer panel:

Gary J. Corrigan. Dana Corporation, Ottawa Lake. MichiganDavid Crooks. Bowling Green State Universiq Union Food Service. Bowling Green. Ohio

Pat Doerman. Farrow's Harley-Davidson. Columbus. OhioWilliam Gockenbach, Kaiser Aluminum, Heath. Ohio

Patsy Hathaway, CBS Personnel Services, Inc.. Dayton. OhioMarlyn Harman. Marlyn Harman cft Associates. Cleveland. Ohio

Thomas R. Hyldahl, Toledo Edison. Toledo. OhioCarol C. James. Ohio Contractors Association, Columbus. Ohio

James Mack. Chrysler Jeep Assembly, Toledo. OhioRocky McCoy. Ironton-Lawrence Co. Community Action Organization. Ironton. Ohio

James Needs. Independent Crop Producer, Upper Sandusky. OhioRonald Simmons, Former GM Executive, Warren Ohio

Ohio Competency Analysis ProfileAnimal Management Technician

Unit 1: General Safety PrecautionsCompetency 1.0.1: Maintain safe work environmentCompetency Builders:

.0.1.1 Read and follow safetylnfonnation.0.1.2 Organize and maintain clean and safe work area.0.1.3 Identify hazardous materials.0.1.4 Interpret and comply with material safety data sheets (MSDSs).0.1.5 Comply with facility and equipment safety rules.0.1.6 Ventilate work area.0.1.7 Observe, identify, and repoit safety hazards.0.1.8 Correct safety hazards.0.1.9 Maintain safety equipment.0.1.10 Complete an accident report.0.1.11 Recognize environmental issues pertaining to the industry, health

administration, Environmental Protection Agency (EPA), Food and DrugAdministration (FDA), United States Department of Agriculture (USDA), andstate and federal regulations

1.0.1.12 Monitor and comply with regulation updates1.0.1.13 Recognize and comply with medical and chemical controlled-product

regulations1.0.1.14 Comply with federal, state, and local laws

Competency 1.0.2: Demonstrate safe work habitsCompetency Builders:

.0.2.1 Read and follow label information

.0.2.2 Wear protective clothing and equipment

.0.2.3 Check working condition of personal protective equipment

.0.2.4 Report and correct defective equipment

.0.2.5 Use safe lifting and carrying methods

.0.2.6 Interpret information on signs

.0.2.7 Observe safety precautions when applying chemicals and administeringmedications

.0.2.8 Observe safety precautions when storing chemicals and medications

.0.2.9 Follow personal cleanup procedures after handling chemicals and medications

.0.2.10 Dispose of chemicals, chemical containers, and medical wastes according tolocal, state, and federal guidelines

.0.2.11 Secure all animal enclosures

A

* Advancing** Futuring

Animal Management Technician-4/92

Competency 1.0.3: Operate and maintain equi^mentCompetency Builders:

1.0.3.11.0.3.21.0.3.31.0.3.41.0.3.51.0.3.6

1.0.3.71.0.3.81.0.3.9

Follow safety rules and manufacturer's instructionsObserve and comply with safety zonesOperate equipment defensively and responsiblyinterpret safety symbolsMaintain safety shields on equipmentTurn off and unplug power equipment before performing maintenance and/orrepairIdentify potential equipment safety hazardsFollow rranul.m.:turer's service recommendationsKeep service records

Unit 2: Animal Care Industry

Competency 2.0.1: Analyze animal care industry

Competency Builders:

2.0.1.12.0.1.22.0.1.32.0.1.42.0.1.52.0.1.62.0.1.72.0.1.82.0.1.92.0.1.102.0.1.112.0.1.12

Identify career opportunitiesIdentify physical requirements of jobIdentify economic importance of industryIdentify environmental importance of industryIdentify employment opportunitiesIdentify regulatory agenciesIdentify importance of continuing-education opportunitiesParticipate in continuing education*Identify professional organizations and trade journalsParticipate in professional organizations and conferences*Identify state licensing requirementsIdentify animal welfare concerns

Competency 2.0.2: Classify animalsCompetency Builders:

2.0.2.12.0.2.22.0.2.32.0.2.42.0.2.52.0.2.6

Identify amphibian characteristicsIdentify Ayes characteristicsIdentify mammalian characteristicsIdentify reptilian characteristicsIdentify characteristics of tony and cartilaginous fishIdentify inverterorate characteristics


2

Animal Management Technician--4/92

Competency 2.0.3: Identify common animal typesCompetency Builders:

2.0.3. 1 Identify amphibian species2.0.3.2 Identify reptile species2.0.3.3 Categorize dogs by groups2.0.3.4 Identify dog breeds2.0.3.5 Identify cat breeds2M.3.6 Identify rabbit breeds2.0.3.7 Identify guinea pig breeds2.0.3.8 Identify rodent strains or types2.0.3.9 Identify bird varieties2.0.3.10 Identify fish varieties2.0.3.1 1 Identify invertebrate varieties2.0.3.12 Identify exotic animal groups (e.g., hoofstock. nonhuman primates)2.0.3.1 3 Identify domestic animal groups (e.g., cattle, sheep. swine, poultry, horses)

Competency 2.0.4: Demonstrate knowledge of anatomical andphysiological systems

Competemy Builders:

2.0.4. I Identify circulatory system components2.0.4.2 Identify digestive system components2.0.4.3 Identify int,gumentary system components2.0.4.4 Identify reproductive system components2.0.4.5 Identify urinary system components2.0.4.6 Identify respiratory system components2.0.4.7 Identify skeletal system components2.0.4.8 Identify nervous system components2.0.4.9 Identify endocrine system components2.0.4.10 Identify external body characteristics

Unit 3: Housing

Competency 3.0.1: Plan animal housing requirementsCompetency Builders:

3.0.1. 1 Determine required floor space3M. 1.2 Detamine required living space3.0.1.3 Select type of housing3.0.1.4 Select feeder3.0.1.5 Select drinker3.0. 1.6 Select bedding3.0.1.7 Create suitable habitat3.0.1.8 Determine climate-control requirements (e.g., ventilation, temperature,

humidity, lighting)3.0.1.9 Recognize tegulations concerning environmental and psychological needs3M. 1. 10 Identify and provide for environmental and psychological needs



Competency 3.0.2: Maintain facilitiesCompetency Builders:

3.0.2.1 Select and use sanitizers3.0.2.2 Change and/or dean bedding3.0.2.3 Clean pens and cages3.0.2.4 Clean runs3.0.2.5 Clean perches3.0.2.6 Clean work areas3.0.2.7 Clean feeders3.0.2.8 Clean drinkers3.0.2.9 Maintain automatic drinkers3.0.2.10 Clean water bath (Le., bird bath)3.0.2.11 Regulate climate controls3.0.2.12 Dispose of animal waste immediately3.0.2.13 Dispose of dead animals immediately

Unit 4: Breeding and ReproductionCompetency 4.0.1: Select animalsCompetency Builders:

4.0.1 .1 Evaluate raising versus buying replacements4.0.1.2 Identify purchase sources4.0.1.3 Select breeds and varieties4.0.1.4 Determine age4.0.1.5 Determine sex4.0.1.6 Determine soundness4.0.1.7 Analyze records and pedigrees4.0.1.8 Evaluate conformation4.0.1.9 Select for heritable traits4.0.1.10 Evaluate purchase price

Competency 4.0.2: Plan breeding programCompetency Builders:

4.0.2.14.0.2.24.0.2.34.0.2.44.0.2.54.0.2.64,0.2.7

Evaluate female fertility and soundnessEvaluate male fertility and soundnessDetermine heat cycleSchedule breeding intervalsDetermine age and weight for breedi'agDetermine male-to-female ratioIdentify basic principles of genetics


4

r-


Competency 4.0.3: Breed animals('ompetency Builders:4.0.3.1 Follow general safety precautions4.0.3.2 Set up breeding environment4.0.3.3 Clip animals for breeding4.0.3.4 Identify principles and procedures of hand mating4.0.3.5 Identify principles and procedures of Lolony mating4.0.3.6 Identify principles and procedures of paired mating4.0.3.7 Identify artificial insemination procedures4.0.3.8 Determine parturition dates4.0.3.9 Identify general aspects of gestation4.0.3.10 Identify animals unable to conceive4.0.3.1 1 Arrange medical intervention for slow-to-conceive animak*4.0.3.12 Schedule pregnancy checks4.0.3.13 Regulate heat cycles with hormone manipulation*4.0.3.14 Palpate animals4.0.3.15 Maintain breedint; records4.0.3.16 Identify aspects of false pregnancy

Competency 4.0.4: Care for femalesCompetency t.uilders:

4.0.4. 1 Follow general safety precautions4.0.4.2 Perform pregnancy test4.0.4.3 Identify signs of approaching parturition4.0.4.4 Prepare facilities for parturition4.0.4.5 Prepare female for panurition4.0.4.6 Recognize delivery problems4.0.4.7 Assist in delivery4.0.4.8 Check mother for expelled placenta4.0.4.9 Check for milk flow4.0.4.10 Determine nutritional needs of pregnant and lactating females4.0.4.1 I Recognize postpartum complications

Competency 4.0.5: Care for newbornsCompewmy Builders:4.0,5.1 Check condition of newborn animals4.0,5.2 Clip and treat navel cord4.0.5.3 Assist newborn in nursing4.0.5.4 Record animal identification4.0.5.5 Identify preventive health measures4.0.5.6 Determine alternative procedures for orphans4.0.5.7 Revive chilled newborn4.0.5.8 Administer artificial respiration4.0.5.9 Complete a pedigree4.0.5.10 Identify culling practices4.0,5.1 1 Maintain birth records4.0.5.12 Maintain growth records


Animal Management Technician.-4/92

Competency 4.0.6: Incubate eggsCompetenty Builders:

4.0.6.14.0.6. 24.0.6.34.0.6.44.0.6.54.0.6.6

Select eggsDate eggsClean incubatorCheck and turn eggsAdjust climate controlMaintain incubation re;:ords

Competency 4.0.7: Breed fishCompetemy Builders:

4.0.7.14.0.7.24.0.7.34.0.7.4

Set up breeding aquariumMaintain breeding environmentIdentify breeding strategy for egg-layers and live-bearersIdentify rearing strategy for egg-layers and live-bearers

Unit 5: Feeding

Competency 5.0.1: Select feedsCompetency Builders:

5.0.1.1 Identify types of prepared feed products5M. 1 .2 Identify feed components5.0. 1.3 Identify factors affecting appetite5.0.1.4 'ktermine nutritional requirements5.0.1.5 Determine amount of feed required5.0.1.6 Determine how often to feed5.0.1.7 Determine time to feed5.0. 1.8 Determine type of feed to use5.0. 1.9 Interpret feed label information5.0.1.10 Interpret nutritionvl feed charts

Competency 5.0.2: Feed and water animalsCompetency Builders:

5.0.2. 1 Prepare feed5.0.2.2 Hand-feed5.0.2.3 Provide appropriate types and amounts of grit to birds5A).2.4 Fill water containers5.0.2.5 Prepare maintenance diet5.0.2.6 Prepare speciality diets5.0.2.7 Prepare growing diet5.0.2.8 Prepare feed for orphans5.0.2.9 Wean animals5.0.2.10 Identify and dispose of spoiled feed5.0.2.1 I Add medications to feed and water5.0.2. 12 Store feed appropriately5.0.2.1 3 Maintain feeding records


6C I


Unit 6: Grooming

Competency 6.0.1: Prepare for grooming


6.0.1.16.0.1.26.0.1.36.0. 1 .4

Pull and update client recordsRecognize coat types and conditionersSelect appropriate tools, equipment, materials, and supplies

Determine appropriate restraint procedures and techniques

Competency 6.0.2: Conduct maintenance grooming


6.0.2,1 Clip nails(A).2.2 Grind nails6.0.2.3 File nails6.0.2.4 Remove hair from ears where applicable

6.0.2.5 Clean ears6.0.2.6 Explain proper dental care

6.0.2.7 Trim foot pads6.0.2.8 Clip wings6.0.2.9 Explain proper beak care

6.0.2.10 Perform routine health check

6.0.2.1 I Determine proper brushing and combing techniques

6.0.2.12 Brush animal6.0.2.1 3 Comb animal6.0.2.14 Remove excess hair where applicable

6.0.2.15 Remove mats

Competency 6.0.3: Bathe animal

Competem Piiilders:

6.0.3. I Select and prepare bath products

6.0.3.2 Apply proper restraint

6.0.3.3 Wet animal6.0.3.4 Drain anal sac6.0.3,5 Shampoo animal6.0.3.6 Rinse animal6.0.3.7 Remove excess water6.0.3.8 Apply creme rinse, conditioner, flea dip, and/or hot oil treatment

6,0.3.9 Re bru sh and recomb animal

6.0.3.10 Demonstrate proper drying techniques (e,g., towel, cage, fluff, high-velocity)


7


Competency 6.0.4: Clip and scissor dogs


6.0.4.16.0.4.26.0.4.36.0.4.46.0.4.56.0.4.66.0.4.7

6.0.4.86.0.4.9

Demonstrate proper clipping and scissoring techniquesRecognize breed standardsDemonstrate lamb and kennel trim on poodlesDemonstrate American cocker trimsDemonstrate long- and short-legged terrier trimsDemonstrate mixed-breed trim stylesIdentify specialty tools and techniques (e.g.. thinning shears, stripping knifes,rolling)Perform layer trim*Demonsvate topknot and mustache styles

Competency 6.0.5: Groom cats


6.0.5.1 Apply proper restraints6.0.5.2 Demonstrate grooming long-haired cats6.0.5.3 Demonstrate grooming shorthaired cats

Competency 6.0.6: Finish groomingCompetency Builders:

6.0.6. 16.0.6.2

6.0.6.3

Demonstrate knowledge of finishing products (e.g., colognes, conditioners)Demonstrate knowledge of finishing techniques (e.g.. wrap topknot, make andplace bow)Clean and disinfect tools and equipment

Unit 7: Handling

Competency 7.0.1: Identify animalsCompetency Builders:

7.0.1.1 Leg-band birds7.0.1.2 Tattoo animals7.0.1.3 Ear-punch rodents7.0.1.4 Toe-clip rodents7.0.1.5 Install ear tags or clips7.0.1.6 Record identification7.0.1.7 Insert identification computer chip*



Competency 7.0.2: Handle animalsCompetency Builders:

7.0.2.1 Identify behavior patterns and characteristics7.0.2.2 Catch amphibians7.0.2.3 Catch primates7.0.2.4 Catch reptiles7M.2.5 Handle dogs7.0.2.6 Catch rodents7.0.2.7 Handle cats7.0.2.8 Net fish7.0.2.9 Catch birds7.0.2.10 Finger-tame birds7.0.2.1 1 Hand-tame birds7.0.2.12 Teach birds to talk/whistle7.0.2.13 Exercise animals7.0.2.14 Play with animals7.0.2.15 Weigh animals7.0.2.16 Separate noncompatible animals7.0.2.17 Transfer animals between cages

Competency 7.0.3: Obedience-train dogsCompetency Builders:

7.0.3.1 Interpret behavior7.0.3.2 Fit a training collar7.0.3.3 Select a leash7.0.3.4 Give a collar correction7.0.3.5 Give reward/praise7.0.3.6 Teach to pay attention7.0.3.7 Teach to heel7.0.3.8 Teach to sit7.0.3.9 Teach to stand7.0.3.10 Teach to down7.0.3.1 1 Teach to stay7.0.3.12 Teach to come7.0.3.13 Teach to finish7.0.3.14 Perform a sub-novice pattern7.0.3.15 Interpret American Kennel Club (AKC) obedience regulations

Competency 7.0.4: Restrain animalsCompetency Builders:

7.0.4.17.0.4.2

7.0.4.37.0.4.47.0.4.57.0.4.67.0.4.7

Interpret animal's behaviorRecognize and correct behavior problems (e.g.. jumping, barking. chewing.house-training difficulties)Approach animalUse snareForm temporary muzzleApply muzzleOpen mouth

(continued)



(continued)

7.0.4.87.0.4.97.0.4.107.0.4.117.0.4.127.0.4.137.0.4.147.0.4.157.0.4.16

Restrain headTie to tableNet animalsUse squeeze cageUse snake hood and hookOperate restraining mechanismsTape legsUse rabbit restrainerUse rodent restrainer

Competency 7.0.5: Confine animal


7.0.5.17.0.5.27.0.5.37.0.5.47.0.5.57.0.5.6

Use animal carrierUse metabolism cageUse shoebox cageUse squeeze cageUse netUse cat bag

Unit 8: Aquarium Management

Competency 8.0.1: Select and operate equipment


8.0.1.18.0.1.28.0.1.38.0.1.48.0.1.58.0.1.68.0.1.78.0.1.88.0.1.98.0.1.108.0.1.118.0.1.128.0.1.138.0.1.14

Follow general safety proceduresSanitize aquarium and equipmentSelect filter typeAssemble undergavel filterAssemble trickle filterAssemble power filterAssemble sponge filterAssemble box filterAssemble diatom/canister filterSelect substrateRinse substrateSelect and install heaterSelect and install lightingSelect and install aquarium cover

Competency 8.0.2: Identify fish and plants


8.0.2.18.0.2.28.0.2.38.0.2.48.0.2.58.0.2.6

Identify and set live-bearersIdentify tetrasIdentify barbsIdentify cichlids (i.e., gourami, angle, South American, African)Identify common aquarium plantsIdentify bottom-feeders


10


Competency 8.0.3: Create aquarium habitatCompetency Builders:

8.0.3.1$4.0.3.28.0.3.3

Select and assemble backgroundSelect and assemble accessoriesDetermine water quality appropriate for fish

Competency 8.0.4: Manage aquariumCompetency Builders:

14.0.4.1 Add water8.0.4.2 Adjust temperature8.0.4.3 Perform pH test8.0.4.4 Adjust aquarium pH8.0.4.5 Perform partial water change8.0.4.6 Start siphon8.0.4.7 Operate gravel vacuum8.0.4.8 Remove chlorine8.0.4.9 Add medications8.0.4.10 Inspect tank8.0.4.11 Inspect equipment8.0.4.12 Mix salt for marine tank8.0.4.13 Maintain water quality records8.0.4.14 Maintain health and medication records8.0.4.15 Use hydrometer8.0.4.16 Identify biological cycle of aquarium8.0.4.17 Perform ammonia test8.0.4.18 Perform nitrite test8.0.4.19 Perform ninte test8.0.4.20 Acclimate fish received

Unit 9: Health Care

Competency 9.0.1: Examine animalsCompetenty Builders:

9.0.1.1 Observe and record animal behavior and physiological status9.0.1.2 Prepare examination room9.0.1.3 Disinfect examining room equipment9.0.1.4 Identify characteristics of common external parasites9.0.1.5 Identify characteristics of common skin problems9.0.1.6 Identify characteristics of common diseases9.0.1.7 Explain symptoms of internal parasites9.0.1.8 Explain symptoms of nutritional deficiency9.0.1.9 Use and maintain scales and balances9.0.1.10 Place and restrain animals on examining table9.0.1.11 Measure respiration rate9.0.1.12 Take temperature9.0.1.13 Take pulse

(continued)


Animal Management Technicians-4/92

(continued)

9.0.1.14 Collect stool sample9.0.1.15 Collect urine sample using free-catch method

9.0.1.16 Identify collection sites and procedures for collecting blood samples

9.0.1.17 Identify semen collection procedures9.0.1.18 Identify procedures for preparing laboratory samples

9.0.1.19 Complete examination records

Competency 9.0.2: Treat injuries


9.0.2.1 Observe behavioral and physiological signs of animals

9.0.2.2 Approach and restrain animals9.0.2.3 Select supplies for treatnvnt9.0.2.4 Cleanse wounds9.0.2.5 Apply medication9.0.2.6 Apply dressing9.0.2.7 Change dressing9.0.2.8 Identify treated animal9.0.2.9 Complete treatment records9.0.2.10 Determine housing requirements for treated animal

Competency 9.0.3: Perform emergency treatment


9.0.3.1 Observe behavioral and physiological signs of animals

9.0 .2 Approach and restrain animal9.0.3.3 Identify basic first-aid procedures9.0.3.4 Transport emergency victim9.0.3.5 Administer artificial respiration9.0.3.6 Identify procedures for administering emergency oxygen

9.0.3.7 Identify signs of internal hemorrhaging9.0.3.8 Identify signs of shock9.0.3.9 Maintain body temperature9.0.3.10 Stop external bleeding9.0.3.11 Prepare supplies for transfusion

Competency 9.0.4: Perform laboratory tests


9.0.4.19.0.4.29.0.4.3

9.0.4.49.0.4.59.0.4.69.0.4.79.0.4.8

Analyze fecal samples for internal parasite eggs using direct smear method

Analyze fecal samples for internal parasite eggs using standard flotation method

Analyze fecal samples for internal parasite eggs using mntrifuge flotationmethodPreserve fecal samplesAnalyze urine sample using dipstick methodIdentify procedures of blood chemistry testExplain manual method of performing white blood cell countExplain kit method of performing white blood cell count


12 r-,

(continued)

(continued)

9.0.4.99.0.4.109.0.4.119.0.4.129.0.4.13

9.0.4.14

9.0.4.15

9.0.4.16

9.0.4.17

9.0.4.18

9.0.4.19

9.0.4.20

9.0.4.21

9.0.4.229.0.4.239.0.4.249.0.4.259.0.4.269.0.4.279.0.4.289.0.4.299.0.4.309.0.4.319.0.4.329.0.4.339.0.4.34


Explain manual method of performing red blood cell countExplain kit method of performing red blood cell countIdentify hemoglobin test proceduresIdentify differential blood count proceduresIdentify procedures for testing blood for coagulability using Lee and WhitemethodIdentify procedures for testing blood for coagulability using one-stateprothrombin methodIdentify procedures for testing blood for coagulability using prothrombinconsumption methodIdentify procedures for testing blood for coagulability using partialthromboplastin time methodIdentify procedures for testing blood for coagulability using direct platelet countmethodIdentify procedures for testing blood for coagulability using indirect plateletcount methodIdentify procedures for testing blood for heartworms using mkrohematocritmethodIdentify procedures for testing blood for heartworms using modified knottsmethodIdentify procedures for testing blood for heartworms using differentiationmethodPerform blood smearStain blood smearIdentify procedures for obtaining skin scrapingsIdentify vaginal smear proceduresIdentify Gram stain proceduresPrepare bacterial culturesExamine bacterial culturesLabel containersDispose of emoty containers properlyTitrate reactions*Prepare microscope slidesPipette liquidsPrepare lab reports

Competency 9.0.5: Dispense medicine and suppliesCompetemy Builders:

9.0.5.19.0.5.29.0.5.39.0.5.49.0.5.59.0.5.69.0.5.79.0.5.8

Interpret medication terminology and symbolsInterpret product labelsMeasure exact prescription amountTransfer products to proper containersLabel drug containersMaintain orderly storage shelvesStore products in appropriate areaDispose of empty containers and drug-administration devices properly


13


Competency 9.0.6:Competency Builders:

9.0.6. 19.0.6.29.0.6.39.0.6.49.0.6.59.0.6.69.0.6.79.0.6.89.0.6.99.0.6.109.0.6.119.0.6.129.0.6.13

Administer medication

Sterilize equipmentIdentify medicationLocate injection point on animalSelect and fill administration deviceGive intramuscular injectionIdentify intravenous injection proceduresGive subcutaneous injectionGive oral medicationsGive rectal medicationsApply topical medicationsApply aural and ophthalmic medicationsIdentify dipping proceduresMaintain treatment records

Competency 9.0.7: Assist with X ray of animalCompetency Builders:

9.0.7.19.0.7.29.0.7.3

9.0.7.59.0.7.69.0.7.79.0.7.8

Follow safety precautionsMeasure put of animal to be examinedPosition animal*Adjust cassette holderAdjust settingsUse proper filmRt move film from cassetteTake X ray*

Competency 9.0.8: Process X-ray filmCompetency Builders:

9.0.8.19.0.8.29.0.8.39.0.8.49.0.8.59.0.8.69.0.8.79.0.8.89.0.8.99.0.8.10

Follow safety precautionsIdentify procedures for cleaning processing tankIdentify procedures for developing filmIdentify procedures for fixing filmIdentify developing chemicalsMaintain solution temperatureMix and replace developing solutionTrim procesixd X raysStore X raysIdentify film development problems

* Advanc;ng** Futuring

14


Competency 9.0.9: Prepare facilities and equipment for surgery


9.0.9.19.0.9.29.0.9.39.0.9.49.0.9.59.0.9.69.0.9.79M.9.89.0.9.99.0.9.109.0.9.119.0.9.129.0.9.139.0.9.149.0.9.15

Identify sterilizing twhniques for facilities and equipmentIdentify surgical equipmentClean surgical equipnvntSterilize surgical equipnwnt using autoclaveSterilize surgical equipment using boiling waterSterilize surgical equipment using chemicalsLay out surgical equipmentScrub for surgeryPrepare surgical packs*Prepare sterile bundlesPrepare germicick basinsPrepare sterile surgical clothingPrepare postoperative medications*Store surgical equipment*Clean and disinfect surgical facility

Competency 9.0.10: Prepare animal for surgery


9.0.10.1 Explain anesthesia methods to owner9.0.1(1.2 Remove hair from surgical site9.0.10.3 Drape and position animal9.0.10.4 Scrub surgical site9.0.10.5 Prepare supplies for blood transfusion and/or IV

Competency 9.0.11: Examine euthanasia


9.0.11.1 Identify when euthanasia should be used9.0.11.2 Identify methods for specific species9.0.11.3 Identify animal rights issues

Unit 10: Marketing and Sales

Competency 10.0.1: Provide technical assistance


0.0.1.10.0.1.20.0.1.30.0.1.4(1.0.1.50.0.1.60.0.1.70.0.1.8(1.0.1.9

Provide customer with informative materialsRead and understand product labelsDirect customer to read and follow product labelsProvide care and safety instructionsDemonstrate product useExplain extent of product guaranteeExplain extent of live animal guaranteeDetermine when product is to be deliveredAddress customer complaints and questions


Animal Management Technician--4192

Competency 10.0.2: Conduct saleCompetency Builders:

10.0.2.1 Greet customers10.0.2.2 Use questioning skills10.0.2.3 Interpret customer needs10.0.2.4 Recommend products10.0.2.5 Recommend support products10.0.2.6 Use salesperson techniques10.0.2.7 Use telephone sales techniques10.0.2.8 Process tax-exempt sales transaction10.0.2.9 Estimate quantity of needed products10.0.2.10 Estimate total cost of needed products10.0.2.11 Process charge card sales transaction10.0.2.12 Calculate customer discount10.0.2.13 Close sale10.0.2.14 Complete sales tickets10.0.2.15 Complete sales slip10.0.2.16 Compute sales tax10.0.2.17 Operate cash register10.0.2.18 Count change10.0.2.19 Verify information on check10.0.2.20 Process customer refund10.0.2.21 Thank customer10.0.2.22 Maintain customer records

Competency 10.0.3: Maintain company imageCompetency Builders:

10.0.3.110.0.3.210.0.3.310.0.3.4

Identify importance of imageIdentify factors affecting imageUse telephone etiquetteProject professional image (e.g., through dress, speech, grammar. attitude,personal hygiene)

Competency 10.0.4: Price merchandiseCompetency Builders:

10.0.4.110.0.4.210.0.4.310.0.4.410.0.4.510.0.4.610.0.4.710.0.4.8

Estimate fixed and variable expensesIdentify factors affecting pricesCalculate break-even pointCompare pricing strategiesCalculate markup or markdownIdentify psychological effects of pricingAttach price tagsPrepare merchandise for inventory or display


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Competency 10.0.5: Market products and servicesCompetency Builders:

0.0.5.10.0.5.20.0.5.30.0.5.40.0.5.50.0.5.60.0.5.7

Locate market information sourcesIdentify target marketsIdentify potential buyersIdentify distribution channelsAnalyze competitionDevelop marketing goalsDetermine when to market

Competency 10.0.6:Competeiwy Builders:

10.0.6.110.0.6.210.0.6.310.0.6.410.0.6.510.0.6.610.0.6.710.0.6.810.0.6.910.0.6.1010.0.6.1110.0.6.1210.0.6.1310.0,6.14

Advertise products and services

Identify products and services to be presentedIdentify opportunities for publicityCompare types and costs of advertising mediaPlan presentationWrite copySelect photographs for advertisementsSelect artwork or gaphics for advertisementsPrepare product demonstrationsPrepare product displaysPrepare bulletin boardsPrepare window displaysPrepare counter displaysPrepare promotional flyersArrange retail area according to season

Unit 11: Merchandise Handling

Competency 11.0.1: Receive merchandiseCompete,!cy Builders:

.0.1.1 Unload merchandise

.0.1.2 Check for shipping discrepancies

.0.1.3 Inspect merchandise for damage

.0.1.4 Unpack materials

.0.1.5 Group products for display or storage

.0.1.6 Place merchandise in appropriate location


.1

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Competency 11.0.2: Prepare and load merchandise and animals


11.0.2.1 Review federal, state, and local regulations11.0.2.2 Obtain required permits11.0.2.3 A .semble shipping containers11.0.2.4 Capture animals11.0.2.5 Prepare shipping labels and care instructions

11.0.2.6 Prepare invoice11.0.2.7 Complete freight billing forms11.0.2.8 Load items11.0.2.9 Maintain healthy environment11.0.2.10 Secure load11.0.2.11 Identify factors to consider when selecting shipping company

Competency 11.0.3: Deliver merchandise


11.0.3.1 Arrange merchandise delivery11.0.3.2 Determine delivery route11.0.3.3 Unload merchandise

Unit 12: Business Management

Competency 12.0.1: Use and maintain price lists and catalogs


12.0.1.112.0.1.212.0.1.3

Compare prices of similar productsDetermine availability of catalog materialKeep product catalogs current

Competency 12.0.2: Perform general office duties


2.0.2.1 Use telephone2.0.2.2 Process mail2.0.2.3 Duplicate materials2.0.2.4 File materials2.0.2.5 Prepare correspondence2.0.2.6 Prepare reports2.0.2.7 Process business documents2.0.2.8 Schedule appointments and meetings2.0.2.9 Plan work schedules*2.0.2.10 Identify procedures for opening and closing business

2.0.2.11 Operate calculator2.0.2.12 Use two-way radio2.0.2.13 Repair minor malfunctions of office equipment2.0.2.14 Operate computer2.0.2.15 Use fax machine


18

(continued)


(continued)

2.0.2.16 Balance cash drawer2.0.2.17 Record receipts2.0.2.18 Handle account payments2.0.2.19 Maintain client records2.0.2.20 Use electronic communication systems2.0.2.21 Complete forms when admitting and dismissing animals

Competency 12.0.3: Conduct general bankin- proceduresCompetency Builders:

12.0.3.112.0.3.212.0.3.312.0.3.412.0.3.5

Prepare funds for bank depositMake bank depositWrite checkEndorse checkBalance bank statement

Competency 12.0.4: Keep customer accountsCompetency Builders:

2.0.4.12.0.4.22.0.4.32.0.4.42.0.4.52.0.4.62.0.4.7

Set up customer fileVerify customer addressPost receiptsBalance custormr accountsPrepare statementsPrepare invoicesCheck customer credit

Competency 12.0.5: Manage business financeCompetenty Builders:

2.0.5.12.0.5.22.0.5.32.0.5.42.0.5.52.0.5.62,0.5.7

Prepare budgetDetermine insurance needsIdentify sources of business capitalInterpret financial statementsRecord accounts payablePrepare cash-flow statementsCalculate stordge costs

Competency 12.0.6: Control inventoryCompetemy Builders:

2.0.6.12.0.6.22.0.6.32.0.6.42.0.6.52.0.6.6

Organize storage areaConduct physical inventoryIdentify high- and low-activity itemsMaintain inventory recordsIdentify turnover-rate factorsIdentify minimum and maximum inventory levels


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Competency 12.0.7: Order merchandise and animals


2.0.7.1 Assess seasonality and availability2.0.7.2 Determine what to order2.0.7.3 Determine quantity to order2.0.7.4 Determine when to order2.0.7.5 Use price list,. and catalogs2.0.7.6 Prepare orders2.0.7.7 Prepare purchase order2.0.7.8 Make maximum use of vendor discounts2.0.7.9 Calculate shipping charges

Competency 12.0.8: Store merchandise


12.0.8.1 Follow general safety precautions12.0.8.2 Stock shelves12.0.8.3 Face and front merchandise12.0.8.4 Clean shelves and merchandise12.0.8.5 Rotate stock12.0.8.6 Update prices and Universal Product Codes (UPCs)12.0.8.7 Maintain quality-control records12.0.8.8 Use approved pest-control procedures

Unit 13: Employability SkillsSubunit 13.1: Career Development

Competency 13.1.1: Investigate career options


13.1.1.1 Determine interests and aptitudes13.1.1.2 Idemify career options13.1.1.3 Research occupations matching interests and aptitudes13.1.1.4 Select career(s) that best match(es) interests and aptitudes13.1.1.5 Identify advantages and disadvantages of career options, including

nontraditional careers13.1.1.6 Assess differences in wages, annual incomes, and job opportunities based on

geographic location13.1.1.7 Develop a career plan

Competency 13.1.2: Analyze potential barriers to employment


13.1.2.1 Identify common barriers to employment13.1.2.2 Describe strategies to overcome employment barriers


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Animal Managemeni Technician-4/92

Unit 13: Employability SkillsSubunit 13.2: Decision Making and Problem Solving

Competency 13.2.1: Apply decision-making techniques in the workplaceCompetency Builders:

13.2.1.1 Identify the decision to be made

13.2.1.2 Compare alternativesI 3.2.1.3 Determine consequences of each alternative13.2.1.4 Make decisions based on values and goals13.2. 1.5 Evaluate the decision made

Competency 13.2.2: Apply problem-solvingCompetency Builders:

3.2.2.1

3.2.2.2

3.2.2.3

3.2.143.2.2.5

3.2.2.6

3.2.2.7

techniques in the workplace

Diagnose the problem and its causesIdentify alternatives and their consequences in relation to the problemExamine multicultural and nonsexist dinrnsions of problem solvingUtilize resources to explore possible solutions to the problemCompare and contrast the advantages and disadvantages of each solutionDetermine appropriate actionEvaluate results

Unit 13: Employability SkillsSubunit 13.3: Work Ethic

Competency 13.3.1: Evaluate the relationship of self-esteem to work ethicCompetency Builders:

13.3.1.1 Identify special characteristics and abilities in self and others13.3.1.2 Identify internal and external factors that affect self-esteem

Competency 13.3.2: Analyze the relationship of personal values andto work ethic both in and out of the workplace


3.3.2.13.3.2.23.3.2.33.3.2.43.3.2.53.3.2.63.3.2.73.3.2.4

Distinguish between values and goalsDetermine the importance of values and goalsEvaluate how values affect goalsIdentify short-term and long-term goalsPrioritize personal goalsDescribe how personal values are reflected in work ethicDescribe how interactions in the workplace affect personal work ethicExamine how life changes affect personal work ethic

Competency 13.3.3: Demonstrate work ethicCompetency Builders:

13.3.3.1 Examine factots that influence work ethic13.3.3.2 Exhibit characteristics that reflect an appropriate work ethic


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goals

Animal Managemena Technician-4/92

Unit 13: Employability SkillsSubunit 13.4: Job-Seeking Skills

Competency 13.4.1: Prepare for employment


3.4.1.1 Identify traditional and nontraditional employment sources3.4.1.2 Utilize employment sources3.4.1.3 Research job opportunities, including nontraditional careers3.4.1.4 Interpret equal employment opportunity laws3.4.1.5 Explain the critical importance of personal appearance, hygiene, and demeanor

throughout the employment process3.4.1.6 Prepare for generic employment tests and those specific to an

occupation/organization

Competency 13.4.2: Design a résumé


13.4.2.1 Identify personal strengths and weaknesses13.4.2.2 List skills and/or abilities, career objective(s), accomplishments/achievements,

educational background, and work experience13.4.2.3 Demonstrate legible written communication skills using correct grammar.

spelling, and concise wording13.4.2.4 Complete resume using various formats13.4.2.5 Secure references

Competency 13.4.3: Complete and process job application forms


13.4.3.1 Explain the importance of an application form13.4.3.2 Identify ways to obtain job application forms13.4.3.3 Describe methods for handling illegal questions on job application forms13.4.3.4 Demonstrate legible written communication skills using correct grammar,

spelling, and concise wording13.4.3.5 Return application to proper person, request interview, and follow up

Competency 13.4.4: Demonstrate interviewing skills


13.4.4.1 Investigate interview environment and procedures13.4.4.2 Explain the critical importance of personal appearance, hygiene, and demeanor13.4.4.3 Demonstrate question and answer techniques13.4.4.4 Demonstrate methods for handling difficult and/or illegal interview questions


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Competency 13.4.5: Secure employmentCompetency Builders:

13.4.5.1 Identify present and future employment opportunities within anoccupation/organization

13.4.5.2 Research the organization/company13.4.5.3 Use follow-up techniques to enhance employment potential13.4.5.4 Compare and evaluate job offers

Unit 13: Employability SkillsSubunit 13.5: Job Retention Skills

Competency 13.5.1: Analyze the organizational structure of the workplaceCompetency Builders:

13.5.1.1 Identify and evaluate employer expectations regarding job performance, workhabits, attitudes, personal appearance, and hygiene

13.5.1.2 Be aware of and obey all company policies and procedures13.5.1.3 Examine the role/relationship between employee and employer13.5.1.4 Recognize opportunities for advancement and reasons for termination

Competency 13.5.2: Maintain positive relations with othersCompetency Builders:

13.5.2.1 Exhibit appropriate work habits and attitude13.5.2.2 Identify behaviors to establish successful working relationships13.5.2.3 Cooperate and compromise through teamwork and group participation13.5.2.4 Identify alternatives for dealing with harassment, bias, and discrimination based

on race, color, national origin, sex, religion, handicap, or age

Unit 13: Employability SkillsSubunit 13.6: Job Advancement

Competency 13.6.1: Analyze opportunitizs for personal and career growthCompetenty Builders:

13.6.1.1 Determine opportunities within an occupation/organization13.6.1.2 Compare and contrast other opportunities13.6.1.3 List benefits of job advancement13.6.1.4 Evaluate factors involved when assuming a new position within or outside an

occupation/organization


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Competency 13.6.2: Exhibit characteristics needed for advancement


13.6.2.1 Display a positive attitude13.6.2.2 Demonstrate knowledge of a position13.o.2.3 Perform quality work13.6.2.4 Adapt to changing situations and technology13.6.2.5 Demonstrate capability for different positions13.6.2.6 Participate in continuing education/training programs13.6.2.7 Respect, accept, and work with ALL individuals in the workplace

Unit 13: Employability SkillsSubunit 13.7: Technology in the Workplace

Competency 13.7.1: Assess the impact of technology in the workplace


13.7.1.1 Cite how past business/industry practices have influenced presentbusiness/industry processes

13.7.1.2 Investigate the use of technology in the workplace13.7.1.3 Analyze how present skills can be applied to learning new technologies

Competency 13.7.2: Use a variety of technological applications


13.7.2.1 Explore bask mathematical, scientific, computer, and technological principles13.7.2.2 Use technology to accomplish assigned tasks13.7.2.3 Create solutions to problems using technical means

Unit 13: Employability 6ki1lsSubunit 13.8: Lifelong Learning

Competency 13.8.1: Apply lifelong learning to individual situations


13.8.1.1 Define lifelong learning13.8.1.2 Identify factors that cause the need for lifelong learning

Competency 13.8.2: Adapt to change


13.8.2.1 Analyze the effects of change13.8.2.2 Identify reasons why goals change13.8.2.3 Describe the importance of flexibility when reevaluating goals13.8.2.4 Evaluate the need for continuing educAtion/training


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Unit 13: Employability SkillsSubunit 13.9: Economic Education

Competency 13.9.1: Analyze global enterprise systemCompetency Builders:

13.9.1.113.9.1.213.9.1.3

Identify characteristics of various enterprise systemsExamine the relationship between competition, risk, and profitIllustrate how supply and demand influence price

Competency 13.9.2: Evaluate personal money managementCompetency Builders:

13.9.2.1 Describe the need for personal management records13.9.2.2 Identify methods of taxation13.9.2.3 Analyze how credit affects financial security13.9.2.4 Compare types and methods of investments13.9.2.5 Prepare a personal budget13.9.2.6 Be an informed and responsible consumer13.9.2.7 Analyze the effects of advertising on the consumer

Unit 13: Employability SkillsSubunit 13.10: Balancing Work and Family

Competency 13.10.1: Analyze the effects of family on workCompetency Builders:

13.10.1.1 Recognize how family values, goals, and priorities are reflected in theworkplace

13.10.1.2 Identify present and future family structures and responsibilities13.10.1 3 Describe personal and family rolesI 3.10.1.4 Analyze concerns of working parent(s)i 3.10.1.5 Examine how family responsibilities can conflict with work13. 0.1.6 Resolve family-related conflicts13 10.1.7 Explain how to use support systems/community resources to help resolve

family-related conflicts

Competency 13.10.2: Analyze the effects of work on familyCompetency Builders:

13.10.2.1 Identify responsibilities associated with paid and nonpaid work13.10.2.2 Compare the advantages and disadvantages of multiple incomes13.10.2.3 Explain how work can conflict with family responsibilities13.10.2.4 Explain how work-related stress can affect families13.10.2.5 Identify family support systems and resources


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Unit 13: Employability SkillsSubunit 13.11: Citizenship in the Workplace

Competency 13.11.1: Exercise the rights and responsibilities ofcitizenship in the workplace


13.11.1.1 Identify the basic rights and responsibilities of citizenship13.11.1.2 Examine the history and contributions of all racial, ethnic, and cultural groups

Competency 13.11.2: Cooperate with others in the workplace


13.11.2.113.11.2.2

13.11.2.313.11.2.4

Identify situations in which compromise is necessaryExamine how individuals from various backgrounds contribute to work-related situationsDemonstrate initiative to facilitate cooperationGive and receive constructive criticism to enhance cooperation

Unit 13: Employability SkillsSubunit 13.12: Leadership

Competency 13.12.1: Evaluate leadership styles appropriate for theworkplace


13.12.1.113.12.1.213.12.1.313.12.1.4

Identify characteristics of effective leadersCompare leadership stylesDemonstrate effective delegation skillsIdentify opportunities to lead in the workplace

Competency 13.12.2: Demonstrate effective teamwork skills


13.12.2.1 Identify the responsibilities of a valuable group member13.12.2.2 Exhibit open-mindedness13.12.2.3 Identify methods of involving each member of a teamI 3.12.2.4 Contribute to the efficiency and success of a group13.12.2.5 Determine ways to motivate others


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Competency 13.12.3: Utilize effective communication skillsCompetency Builders:

13.12.3.113.12.3.213.12.3.313.12.3.413.12.3.513.12.3.613.12.3.713.12.3.8

Identify the importance of listeningDemonstrate assertive communicationRecognize the importance of -erbal and nonverbal cues and messagesAnalyze written materialPrepare written materialGive and receive feedbackArticulate thoughtsUse appropriate language

Unit 13: Employability SkillsSubunit 13.13: Entrepreneurship

Competency 13.13.1: Evaluate the role of small business in the economyCompetency Builders:

13.13.1.1 Identify the benefits of small business to a community13.13.1.2 Analyze opportunities for small business in a community

Competency 13.13.2: Examine considerations of starting a businessCompetency Builders:

13.13.2.113.13.2.213.13.2.313.13.2.4

Research a business ideaCompare various ways to become a small businf ,s ownerInvestigate factors to consider in financing a new businessEvaluate entrepreneurship as a career option


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ED 345 070 CE 061 164 TITLE Animal Management … 345 070 CE 061 164 TITLE Animal Management...

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