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Enterprise Collaboration Systems (ECS) :

Type of Information System (IS)

Cross functional frameworkCombination of groupware and tools

Support enterprise-wide communications

Integrate and share information

Uses client-server virtual network

Effective resource utilisation

Service Oriented Architecture (SOA)

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Communicate: share information

Coordinate: using resources and planning

Collaborate: working together cooperatively

EMPLOYEES PARTNERS

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TIME : users working together at

> same time - realtime / synchronous

> different times - asynchronous

PLACE : users working together in

> same place - co-located / face-to-face

> different places - non co-located / distance

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ECS

Groupware

Enterprise

Applications

Integration

Enterprise

Resource

Planning

Tools

Electronic

Communication

tools

Collaborative

Work

Management

Electronic

Conferencing

tools

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Plans, methods, and tools aimed at modernizing, consolidating,

and coordinating the computer applications in an enterprise.Efficiently reuses what already exists while adding new applications

and data in model.

Integrating applications and data within a corporate environment.

Provides middleware that performs data conversion and

coordination.Exploit the Internet, e-commerce, extranet, and other new

technologies.

EAI software connects or integrates major e-Business applications.

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Fig. shows that, how EAI software can integrate the front-office and

back-office applications of an E-business.

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Consolidate all of a company's departments and functions into a

single computer system .A convergence of people, hardware and software.

Coordinate all departmental activities and processes to create a

completely streamlined enterprise.

Uses one single centralized database

Up to the minute real-time data without relying on periodicupdates.

Single software solution manages all facets of a manufacturing

organization.

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Follow-up action up and down the line

Single hardware system translates into savings on storage

Operational efficiencies

Profitable overall

Portability

Operates in (next to) real time renewal.

A common database

A consistent look and feel

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Finance/Accounting - ledger, payables, fixed assets.

Human resources - payroll, training, benefits.

Manufacturing - engineering, bill of materials, work orders,scheduling, capacity, workflow management, activity based costing, Product

lifecycle management

Supply chain management - order to cash, inventory, order entry.

Project management - costing, billing.

Customer relationship management - sales and marketing,commissions, service, customer contact, call centre support.

Data services - self service interfaces for customers, suppliers and/oremployees.

Access control - management of user privileges for various processes.

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