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Friday, June 3

10:00-10:15 am Welcome and introductions

10:15-11:45 am Strategies to Increase and Retain Membership

Michael Brohawn, FACMPE, practice administrator, Wake Emergency Physicians, Cary, N.C.

The recruitment and retention of members is vital to all of our state associations. In thisfacilitated session, participants will enjoy a fun brainstorming exercise designed to be engaging

you might even get to know your colleagues from other states better. Participants will

generate ideas for recruiting new members and retaining existing ones, and will receive asummary following the meeting of practical ideas they take back to their state associations.

11:45 am-12:45 pm Increasing Volunteer Engagement

Debbie Puccio RN, CMPE, practice administrator, Shore Gastroenterology Associates,Oakhurst, N.J., and Natalie Cizek, regional practice administrator, The Reading HospitalMedical Group, Reading, Penn.

The health of organizations such as ours depends heavily on the dedication and enthusiasm ofvolunteers. Getting the volunteer to step forward and then engage them are two very different,

very difficult tasks that state leaders face. Participate in this interactive session as we discussspecific examples of what has and hasnt worked for us and what initiatives we are currentlyundertaking. Bring your best ideas, examples and be ready to volunteer. (Oops ... we mean speak up!)

12:45-2:15 pm Lunch on your own

2:15-3:45 pm Washington Update

Jennifer Martin, government affairs representative, Medical Group Management Association,

Washington D.C.

This update will provide timely information on the status of pertinent healthcare issues underconsideration by Congress and federal regulatory agencies. Attendees will learn about recentlegislative and regulatory developments affecting medical groups, gaining a deeperunderstanding of these changes and their impact on the day-to-day activities of medical grouppractices. Additionally, attendees will learn what resources are available to clarify these federalinitiatives.

MGMA Eastern Section

2011 Council of State Leaders (COSL) Outreach

Baltimore June 3-4Agenda

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3:45-5:00 pm Education Planning Best Practices

Jill Berger-Fiffy, MHA, CMPE, project manager, Harvard Vanguard Medical Associates, Newton,Mass., and Judy LaFrance, MBA, director of finance and operations, Laconia Clinic,Laconia, N.H.

Planning an education program can be very tedious and time consuming. During this session,you will hear best practices for program planning such as using electronic tools, parceling outresponsibilities and utilizing the best resources when looking for topics. Attendees will be askedto brainstorm best practices and discuss challenges.

Saturday, June 4

7:00-8:00 am Networking breakfast (in the hotel restaurant)

8:00-8:15 am ACMPE update

8:15-8:45 am MGMA Board update

8:45-11:30 am State sharing

Nancy Enos, FACMPE, CPMA, CPC-I, CEMC, consultant, Nancy Enos Medical Consulting,Warwick, R.I.

During this interactive session, each states representatives will have approximately 10 minutes

to share highlights of their states activities as modeled after the COSL session from the 2011State Leaders Conference in Denver. Using the template provided, please bring 15 copies ofyour update to share with other state leaders.

11:30-1:00 pm Lunch on your own

1:00-2:30 pm Joint Conference Planning

Todd Pittman, CMPE, executive director, Southeastern Heart and Vascular Center PA,Greensboro, N.C.; Jane Parrish, FACMPE, administrative director, Massachusetts General

Hospital, Wenham, Mass.; and Joline Betsch, director of oncology and womens services, St.Marys Health System, Lewiston, Maine

There are many items to consider when thinking about planning a joint conference with anotherassociation. During this interactive panel session, you will hear two case studies, including howthey went about accomplishing their goals and what their experiences were. You will walk awaybetter equipped to evaluate feasibility for your association.

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2:30-4:00 pm Member Benefits

Peter Constantinou, president, Association Matters, Inc., Hunt Valley, Md.

The NRA, NEA, MGMA and your state association promote member benefits as an incentive tomaintain their existing memberships and entice prospects to join. But how do you select the

right package of benefits? And how do you calculate the value of those benefits in termsmembers can completely understand? Come to this session and find out.