ECornucopia.2012 Conference Creativity Through Technology Oakland University June 8, 2012...

eCornucopia.2012 ConferenceCreativity Through Technology

Oakland UniversityJune 8, 2012

“Teaching Lean in Second Life”9:00am-9:50am

Oakland Room, OC

Presenters:Dr. Shannon Flumerfelt, Education Leadership Associate Professor

Nic Bongers, eLIS Instructional Graphic Designer

Flumerfelt & Bongers, 2012

What is Creativity?

Creativity refers to the phenomenon whereby a person creates something new (a product, solution, artwork, literary work, joke, etc.) that has some kind of value.

Wikipedia, The Free Encyclopedia. (2012). Creativity [online]. Retrieved from: http://en.wikipedia.org/wiki/Creativity


Phenomenon of Creation

SELFTHINKING CREATIO

NDOING

Paradigms, Mindsets Patterns, Routines

Essential Ideas, Processes Essential Actions, Standards


Phenomenon of ValueSELF, GROUP, OTHERS

THINKING CREATION DOING

Paradigms, Mindsets Patterns, Routines

Essential Ideas, Processes Essential Actions, Standards

Assess/Audit Product, Context, Process

Deliver Product in Context with Process


Phenomenon of Lean ThinkingA collective engagement in

a never-ending quest for perfection based on

respect for people and a continuous, systematic elimination of waste and

its root cause as defined by the customer.

Womack, J. , Jones, D. T. & Roos, D. (1990). The machine that changed the world: The story of lean production. New York: Rawson Associates,


Phenomena of Lean Applications

Emiliani, B. (2008). Practical lean leadership: A strategic leadership guide for executives. Wethersfield, CT: The Center for Lean Business Management, LLC. p. 3

ContinuousImprovement

Respect for

People

Creativity Proposition

Greater Creativity Proposition


Why Virtualize Lean Training

Possible Benefits of Virtual Learning:1. Engaging, simulated learning (Harris & Rea, 2009)2. Better learning velocity (Zhiheng, Yang, Shi, Cheok

& Zhu, 2006)3. Interaction, collaboration (Czarnecki, 2008)4. Minimal classroom restrictions, first-person

learning (Loureiro & Bettencourt, 2011)5. Problem/project-based learning (Cohen, 2011)


Fellowship Opportunity

• Received fellowship through the Pawley Lean Institute for converting two onground training simulations to virtual training simulations: Lean Poker and Push/Pull Factory

• Intended to expand access to learning about lean tenets and tools

• Selected Second Life because of campus island and support from eLIS


Legos and Poker Cards to Virtual World

• OU Island• Summer Project 1.0 (develop and test)• Creating the Simulations and Video Tutorial– Scripting in LSL

• Summer Project 2.0 (improve and retest)• Fixing the Simulations


First Test

• Live, interactive session with 12 participants- participants all in one lab (control)- all different skill levels in virtual worlds

• Co-facilitated by Shannon & Nic in eLIS lab• Qualitative feedback from 12 participants• Post-session survey from 3 participants


Factory Simulation

• Assembly Line “push”– Participants are given a role at a station. Vehicles are

created based on a production board.– Must fill out virtual note cards with strategy and

submit to facilitator

• Build on Demand “pull”– Participants are given a role at a station. Vehicles

taken by shipping must be replenished.– Must fill out virtual note cards with strategy and

submit to facilitatorFlumerfelt & Bongers, 2012

Qualitative Feedback: Factory Sim

• Notecards given to simulation facilitator avatar must be easier to edit and transfer.

• Creating vehicles in the factory needs to be streamlined. Permissions are too free.

• Production board in the factory must be easier to reset.

• Moving finished vehicles into the warehouse takes more skill than other roles in sim.


Lean Poker Simulation

• Take a card– Participants click on a box that gives them a

notecard stating what poker card was drawn.– Participants find the best partner to create the

strongest poker hand possible– Strategies are typed on notecards and submitted

to simulation facilitator.


Qualitative Feedback: Lean Poker

• Notecards given to simulation facilitator avatar must be easier to edit and transfer.

• Poker cards taken at random can be repeated, participants are always drawing from a “new deck”

• Hierarchy of “winning hands” needs to be clearer

• When avatars find partners, there should be an area to sit or circle to stand on.


Post-Session Survey• Advanced technologically with avatars• Familiar with lean and Second Life• Believe that virtual simulation is a useful way to

learn• Ranked quality of learning experience at medium• Ranked quality of simulation at medium high• Ranked quality of facilitation at medium• Offered suggestions for improvement on

scripting, physical layout, rules of playing simulations


Comments, Suggestions on Virtual Simulations

• Search for an existing simulation you might be able to use.

• Building from scratch is long and tedious• Consider acumen, experience of participants• Restrict avatar permissions to make things easier• Make physical setup visually clear• Provide video instructions• Keep operations/directions to users simple


Quick Second Life Demonstration

• Instructional Video OU Island• Push/Pull Factory• Lean Poker


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