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Association of Collegiate Business Schools and Programs (ACBSP)Quality Assurance (QA) Report
Institution Name: Universidad Argentina de la Empresa School of Economic SciencesDate Address: Lima 717 uenos Aires ! Argentina"ear Accredited: #$$%
List All Accredited &rograms 'as the( appear in (our catalog):
*he programs delivered at the School of Economic Sciences are:
A in usiness Administration ' A)+ertified &u,lic Accountant '+&A)A in -ar.etingA in International *radeA in /uman 0esourcesA in inanceA in EconomicsSc in Agri,usiness Administration
*he programs delivered at UADE usiness School are:
-aster in usiness Administration-aster in /uman 0esources -anagement-aster in -ar.eting and Sales -anagement-aster in Institutional +ommunications -anagement-aster in Strategic Direction of Information -anagement-aster in inance and +ontrol -anagement
List all campuses that a student can earn a ,usiness degree from (our institution:
Lima 717 uenos Aires ArgentinaLi,ertad 123$ uenos Aires ! Argentina
&erson completing report Name: Dra4 -ar5a -arcela 0i66o&hone: 3!11!3$$$!72$%E!mail address: mri66o8uade4edu4ar A+ S& +hampion name: Dr4 9orge del guila; Dr4 0icardo Smurra A+ S& +o!+hampion name: Ing4 Ale
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Are (ou re=uesting the oard of +ommissioners to remove notes or conditions 'attach appendi> to ?A report to isting accredited degree programsBcurricula that have ,eensubstantially re$ised since (our last report and attach a *a,le II +&++overage for each program4
NBA
#4 List an(ne degree programs that have ,een developed and attach a *a,le II +&+ +overage for each ne@ program since (our last report4
NBA
24 List an( accredited programs that have ,een terminated since (our last report4
NBA
C. %rgani&ation
14 List an( organi6ational or administrative personnel changes @ithin the ,usiness unit since (our last report4
In order to optimi6e the @a( in @hich the Universit( is managedC at the end of #$$ C the E>ecutive +ommittee of the Universit( decided thefollo@ing changes:
*o split the School of Economic Sciences into t@o different undergraduate Schools4 *hese Schools are:
School of Economic Sciences
School of -anagement and usiness
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Under the School of Economic Sciences there are the follo@ing programsC departments and institutes: +ertified &u,lic Accountant
A in Agri,usiness
A in International *rade
A in inance
A in Economics
Department of Economics and inance
Department of Agri,usiness
Department of Accounting and *a>es
Department of International *rade
INE+ : Institute of Econom(
Under the School of -anagement and usiness there are the follo@ing programsC departments and institutes:
A in Administration
achelor in Flo,al usiness -anagement ' egins in #$11)
A in -ar.eting
A in /uman 0esources Department of Administration and /uman 0esources
Department of -ar.eting
INSAD: Institute of Administration4
9ust @ith the split of the School of Economic SciencesC it @as decided to create the Academic and Legal Secretar( that covers thefunctions of &rovost and the Legal ffice4
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* Program %utcomesList program outcomes for each accredited program4
14 ! A in usiness Administration
Functions Acti$ities
The person that holds a degree in Business Administration in a globalized market and in a context of technological changes must be able to:
Analysis, planning, organization, coordination,and control of managerial functions
&ractice directionC planningC organi6ationC coordination and all .ind of control oforgani6ations that @ant to carr( out in different .inds of organi6ations4
*a.e place in the definition of organi6ational o,
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Functions Acti$ities
Management of industrial relations, definitionof remuneration systems and other aspectsrelated to human resources in companies.
DesignC manage and evaluate the human resources integral policies definingremuneration and training s(stems useful to fulfill the compan( and the personnelneeds4
-anage the human resources in the organi6ation in order to direct them to achievethe organi6ational goals ,( means of delegationC communicationC motivationCorientationC supervisionC discipline maintenanceC interpersonal conflicts solution andmanagement of changes4
In udicial matters! the "A in "usiness Administration may be administrator in udicial
interventions and be an e#pert consultant indifferent legal and udicial matters
e a,le to advise in t of technological changes must ,e a,le to:
Develop strategic vision aimed to detectopportunities in order to add value to clients.Desarrollar una visi$n estrat%gica orientada a
la detecci$n de oportunidades para agregarlevalor superior al cliente
Design commercial strategies for different products and services. Determine the best competitive position for the organization products and services.
Be able to make market segmentations and to identify the best targets for the offerof one organization.
Analyze one market and to find growth opportunities. Develop positioning for brands and concepts. ompetence analysis and competitive dynamics in order to determine opportunities
and menaces.
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Functions Acti$ities
Values the importance of the efficient use ofresources and the importance of getting
concrete results and returns originated inmarketing plans and the e#ecution of those
plans.
!valuate the marketing actions impact over returns and the resources of thecompany.
"lan the use of the financial resources and other kind necessaries in order to carryout marketing actions.
#nteger the commercial strategy to other organizational functions strategies an to beable to evaluate the interdependence between the different strategies.
$easure the results of the marketing actions. %se the knowledge of other areas in order to plan& organize& coordinate and control
the commercial processes of the organization.
Market information analysis using statistical
tools and information technology.
'alue the relevance and the cost(benefit that results from obtaining and usingmarket information to design an competitive strategy.
Design market research studies& using research methodology in marketing andstatistical analysis tools.
%se statistical tools in order to transform market data in information useful for design
strategies. !valuate if a market research study is well design from a methodological point ofview.
!valuate if a research results are appropriated and be able to use correctly thestatistical methodology.
Consumer behavioral analysis
%nderstand consumer decision making processes )esearch about consumer behavior #nteger knowledge about consumer behavior and strategic and operative marketing.
&laboration of commercial policies at anoperative level.
!stablish which are the price& product& service& distribution and communication policies appropriated for the organization products and services according to thestrategic targets and to the competitive situation.
#nteger price& product& service& distribution and communication polices with eachother and with the marketing strategy.
*ind inconsistencies at marketing mix level and between the mix and the strategy.
Value the technology importance in marketing'ork.
%nderstand the technology impact on the competitive position of the company. %nderstand the possibilities that technology offers to the marketing person in order
to low costs and to add value. %se technology as a competitive tool an to integer it with the operative strategy of
marketing.
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34 ! A in International *rade
Functions Acti$ities
The person that holds a degree in #nternational Trade in a globalized market and in a context of technological changes must be able to:
Analysis, planning, organization, coordination,and control of processes of internationalization
of companies that produces or e#changesgoods and services.
&ractice directionC planningC organi6ationC coordination and all .ind of control oforgani6ations that @ant to carr( out on the internationali6ation process4
*a.e place in the definition of o,ternal mar.etsta.ing into consideration the ,ac.groundC the strategic goals of the compan(C thesociet( evaluating the social and environmental impact4
Design and develop usiness strategies in a glo,al conte>t ,( means of thedetectionC anal(sis and ,( ta.ing advantage of ,usiness opportunities ,et@eencompanies and countries across the @orld4 In order to dra@ up via,le pro
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Functions Acti$ities
International Marketing
no@ integrall( mar.eting tools and their application in the comple> @orld ofinternational ,usiness4
Evaluate and introduce innovative mar.eting models for glo,al competition4
Fenerate mar.et understanding creating ,rand valueC ,eing a,le to ma>imi6eorgani6ational profits and improving the life =ualit( of the consumersC through theincursion in glo,al ,usiness4
&roternal mar.ets4
4 ! A in /uman 0esources
Functions Acti$ities
The person that holds a degree in +uman )esources in a globalized market and in a context of technological changes must be able to:
.esign organi&ational /uman Resourcesstrategies and policies in different dimensions
in order to align practices to support theob0ecti$es of the company depending on their
human resources
Understand the organi6ational o,cellence la,or environmentC in an high motivational
environment in @hich emplo(erBemplo(ee interests are com,ined4 Design instruments to assess the +ompliance strategies and policies of /uman 0esources rgani6ation and ma.e
decisions if necessar(
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Functions Acti$ities
Plan and direct all actions related to selectionand de$elopment of personnel in order to
guarantee the appropriate pro$ision ofpersonnel re1uired by the organi&ation2 andalso the a$ailability of 1ualified resources for
its tables replacement
&lan the necessar( /uman 0esources for the organi6ation functionC anticipatingtheir movements 'in and out) in order to count @ith them at all times for thecompliment of the organi6ational goals4
&lan and organi6e the resources that are necessar( in the sector4 +hose the ade=uate information s(stem to support the data,ase4 Define the ade=uate canals to enroll people4 Design the process of selection4 rgani6e a personal inventor( in order to see. this information in a =uic. @a( @hen
there are need personnel replacements4
Plan and direct training acti$ities in an efficientay in an continuous impro$ement
en$ironment based on a complete and realistice$aluation of training needs
Detect the training needs ,( an organi6ational anal(sis4 Design proper training programs4 +arr( out properl( training programs4 Asses the training program measuring participants satisfactionC ,ehavior changes
and concrete results on diar( activities Encourage emplo(ees to get interest in coordinate their personal trainee needs @ith
the organi6ation needs4
.irect the acti$ities of relationships ithpersonal and the de$elopment of the policies ofinternal communications in order to contribute
ith the generation of or- en$ironment thatallo s the normal operation of the company
enhancing the communications and minimi&ingconflicts*
-onitor constantl( the @or. environment in order to find conflict situations andtr(ing to improve it4
Jrite the Internal 0ules that complement the norms adapting it to organi6ationalneeds4
-eet @ith the emplo(ees representatives 'delegates and unions) to negotiate @hatthe( need or the organi6ation need in order to reach to agreements4
Advise different units on @or. matters4 Design communication pieces ,et@een the organi6ation and personnel4
Plan and direct the application of the earningsand benefits policy of the company in order to
reach the goals of the organi&ation related to it*
+hoose the ade=uate tools to guarantee that the emplo(eesH salaries are ade=uate4 Lead the
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Carry out and coordinate the 4or- ,edicalSer$ice
+hoose and control the e>ternal service4 +ontrol a,senteeism anal(6ing its causesC and proposing ideas to reduce it4
Functions Acti$ities
Represent the organi&ation to defend itsinterests
e a,le to go to t of technological changes must ,e a,le to:
Analyze, plan, organize, coordinate, andcontrol of processes of financial management
in non financial companies.
E>ercise the managerial functions of planningC organi6ation and coordination innon!financial firms4
&articipate in defining goals and policies related to financial management of thecompan(C considering the national and international economic environmentC thestrategic goals of the organi6ation and societ(4
Design and develop financial strategies in a glo,al conte>t through the anal(sisCevaluation and e>ploitation of opportunities that are detected ,( appl(ing it tovarious financial techni=ues and .no@ledge micro and macroC allo@ing thedevelopment of ,usiness pro
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Functions Acti$ities
(lan, organize, coordinate and implement theactivities of financial institutions and capital
market agents
Design the general strateg( of financial organi6ations and organi6ations from capitalmar.etsC and e>ecute 'or coordinate and supervise the implementation) for themanagement of financial assets and lia,ilities4
&erform anal(sisC assessmentC implementation and monitoring of funding andinvestment decisionsC considering and controlling various ris.sC ma.ing prudentialdecisions a,out li=uidit( and solvenc( articulating organi6ationHs temporal sensethe goals of the organi6ation in order to ensure its strength and sustaina,ilit(4
Manage investment portfolios in different typesof organizations, financial and nonfinancial,
and individual level.
Develop financial products that could ,e placed on the mar.et including derivatives Design investment portfolios that meet the needs of different professional investors
or organi6ations4 Anal(6e the impact of shoc.s on the portfolio -onitor closel( developments in financial and capital mar.ets to anticipate and
suggest or implement changes to portfolios that @ould fit4
)perate in capital markets
&articipate activel( and practicall( in the operations of the financial and capitalmar.et 'trader)
Intermediate ,et@een suppliers and purchasers of fundsC helping to meet the needsof others4
&articipate in an( matter involved in the local and international financialmanagement
4
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5* ! BA in conomics
Functions Acti$ities
The person that holds a degree of BA in !conomics in a globalized market and in a context of technological changes must be able to:
(lan, organize, be able to processimplementation and to make reports for the
economic analysis of the environment of theorganization and advice in making decisions in
the short, medium and long term.
!xercise managerial functions& planning functions& organization& coordination andall kind of control in organizations that need economic analysis for their own use,companies& financial companies- or in order to advice others.
Take part in ob ective definitions and policies related to the organization in thenational and international environment& to the strategic goals& to society reality,considering the cultural& sociological values and so- and evaluating their social andambient impact.
Design and develop economic sceneries in a global and general e/uilibriumenvironment taking into consideration the organizational strengths and weakness&the national environment& the effect of public policies ,fiscal and monetary- in order
to strengthen the organization capacity of anticipating and preventing the impact ofadverse shocks and to get benefits from favorable effects.
Design alternative strategies in de different economic sceneries that should be builtin order to give advice in decision making and in the planning of organizationactivities in short& median and long term.
(reparation of studies and analysis of marketsand sectors that allo's the optimization of the
decision process in the economy.
Develop economic studies related to conditions in the mar.ets for certain productsand ela,orate pro
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Functions Acti$ities
"e able to make studies of investment andassessment of institutional frame'orks
Anal(6eC develop and manage investment propand the suppl( of production at the level of the compan( or thegovernment4
Assess the economic content of the institutionalC legal and regulator( environmentsand @ill impact on the organi6ationC identif(ing threats and opportunities 'for,usiness) and opportunities for improvement of institutional =ualit( 'for governmentand civil organi6ations)4
0evie@ and formulate policies
(erform cyclical studies that allo' a moreeconomic based decision making in the
organization.
Anal(6e the mone( mar.etC foreign e>change and capital and the determinants ofits d(namics4
Anal(6e fiscal polic( and pu,lic e>penditure in different dimensions anticipating theeffects of ta> polic(C the level and efficienc( of pu,lic spending and the effect on the
outcome of the fiscal accounts 'surplus or deficit) on the economic environmentC,usiness and societ(
K4 ! S+ in Agri,usiness Administration
Functions Acti$ities
The person that holds a degree in Agribusiness in a globalized market and in a context of technological changes must be able to:
Analysis, planning, organization, coordination,direction and control of the managerial
functions of an agro enterprise
Design indicators and key factors for the evaluation of the activities that are carried
out in an agro enterprise. Design plans in order to set up activities and appropriate control panels helpful to
assess the achievement of the ob ectives proposed. 'erify the development of the indicators and the key factors in the evaluation of the
results of the activities of an agro enterprise.
*ollow up the plans carried out in order to coordinate different activities and groups.
Be able to manage a reorganization of an agro !nterprise.
Design a working plan in order to coordinate different activities and working groups
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Functions Acti$ities
*esearch about topics of AgribusinessManagement.
Draw up a proposal to carry out or coordinate the execution of the results of theresearch made.
Make analysis about the efficiency of the use ofthe resources of an Agribusiness &nterprise,regional and national level.
$ake a situational diagnosis of the company and the context in order to makerecommendations or proposes that allow the search of agreements or solutions forsectors& regional or national problems.
$ake recommendations and proposes in order to obtain solutions in the search ofthe rational use of human resources.
Develop agribusiness Design& evaluate and manage Agribusiness pro ects taking into considerationanalysis and situational basis and return.
F* Performance Results"he follo ing tables list the fi$e performance indicators and the definitions of the outcomes (not all inclusi$e2 0ust e6amples)* "ables 7 !8must be used to report your performance results*
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"able I Student 3earning Results (Re1uired for each accredited program)
7* ! BA in Business Administration
Performance Indicator .efinition7* Student 3earning Results A student learning outcome is one that measures a specific competenc( attainment4
!xamples of a direct assessment ,evidence- of student learning attainment that might be
used include: capstone performance& third0party examination& faculty0designedexamination& professional performance& licensure examination-.
*o help students succeedC communit( colleges must ,oth assess s.ills andremediate deficiencies ,efore students ta.e more than # percent of the credits in,usiness programs4
Add these to the description of the measurement instrument in column t@o:ormative An assessment conducted during the studentHs education4Summative An assessment conducted at the end of the studentHs education4Internal An assessment instrument that @as developed @ithin the ,usiness unit4E>ternal An assessment instrument that @as developed outside the ,usiness unit4
+omparative +ompare results ,et@een classesC ,et@een online and on groundclassesC et@een professorsC ,et@een programsC ,et@een campusesC or compare toe>ternal results such as results from the U4S4 Department of Education 0esearch andStatisticsC or results from a vendor providing compara,le data4
Analysis of ResultsPerformance
,easure(Competency)
.escription of,easurement
Instrumentto include
Areas of Success Analysis and Action "a-en Results ofAction "a-en(occurs in the
follo ingyear)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage of
students that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative4 #$$7 $ Je have incremented the
num,er of oral presentationsin different su,
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Performance,easure
(Competency)
.escription of,easurement
Instrumentto include
Areas of Success Analysis and Action "a-en Results ofAction "a-en(occurs in the
follo ingyear)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good inritten e6pression(critical thin-ing2identifying -eyconcepts and @rittene>pression) must ,ee=ual or greater than7$
Summative4 #$$7 #$ Je included Jor.shops of@ritten e>pression4Je re=uired customi6ationfor the su,
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satisfactor( @a( 'Foodor ver( good)
the information useC theimportance of theinterpretation of the meaningof the figures and theimportance of trendsanal(sis in order to plan thefuture 'it @as integrated @ith
Integrated Information to the+ompan( and usinessDevelopment)#424$$2 ,ligations and+ontracts:
Accounta,le registration ofcontracts 'It @as integrated@ith Accounting I )1434$#1 +orporate inance I:Je have developed apro
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-ermeladas Argentinas SA,) -icro @orlds progressiveutili6ation: ensim 'soft@are formodels design) rand -anagement micro@orld
E! an. micro @orld -o,ile &hones micro@orld eefeater 0estaurants &eople E>press Lo@ are Airlaines Iglu &rofessional Services
#) E>tracurricular Activities:14 Lecture of the principalpartner of AU0EN#4 Academic E>cellence&ri6e Delloite24 Seminar O*he leadershipincidence for innovativeenterprisesP34 3th (ear students visits toD/L in order to ela,oratethe final @or. for the su,
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the + of the compan(41$4 +ase Ariel of &QF incourses of usiness +aseStudies114 Some students of theprogram @ill participate onthe +on=uest +E
#$#$4*elecom41#C Seminar of Leadership Foogle +ase124 Special +ase ofIntegrated information to thecompan( of S+ delivered,( the +E of *erminal %4134 Seminar of acilit(management1 4 Jor.shop +ase RA0A41%4 Jor.shop +aseStar,uc.s4174 Jor.shop of Information-anagement for ta.ingdecisions4
'M) Je are anal(6ing this part of the +ompetence E>am ,ecause @e consider that these figures are outliers4
;* ! Certified Public Accountant*
7* Student 3earning Results Analysis of Results
Performance,easure
(Competency)
.escription of,easurement
Instrumentto include
Areas of Success Analysis and Action "a-en Results ofAction "a-en(occurs in the
follo ingyear)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative4 #$$7 2 *here @ere a fe@ su,
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su,pression) must ,ee=ual or greater than7$
Summative4 #$$7 K Je encourage participationin Jor.shops of @rittene>pression4Je have incremented the
num,er of @ritten @or. indifferent su,am a,out thespecific matters of theprogram4 *his e>am allo@ed
us to recogni6e the moststrength areas of theprogramC li.e accountingand la@ and the mostdifficult area of the programmathematics4 *his e>am@as ta.en to the studentsthat @ere not a,le to gettheir intermediate degree4
In the su,
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implications of thedecisions ta-en in asatisfactor( @a( 'Foodor ver( good)
for the +ertified &u,lic Accounting &rofessionalsP4 It@as organi6ed ,( the&rogram Director and heand people for humanresources and mem,ers of
important accounting studies@ere the spea.ers4 *hemain goal of this conference@as to help students tounderstand @hat the @or.mar.et is loo.ingC not onl( inspecific competences ,utalso in generic ones4*he Students Affairs fficeorgani6ed some @or.shopson stud( methodolog(
#$$K NBA'MM)#$$ #3
7$ of the students
must ,e a,le toorgani&e theinformation in orderto communicate it ina satisfactor( @a('Food or ver( good)
Summative4 #$$% 2# #$$ 13 #$$ #K
#$$% 2##$$7 NBA'MM)#$$K NBA'MM)
#$$ #3
'MM) rom #$$7 to #$$K the program director redefine the specific competences considering the program high technical content4
#2
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+* ! BA in ,ar-eting
Performance Indicator .efinition7* Student 3earning Results
Analysis of Results
Performance
,easure(Competency)
.escription of
,easurementInstrumentto include 4
Areas of Success Analysis and Action
"a-en
Results of Action
"a-en (occurs inthe follo ing year)
Insert 9raph of
Resulting "rends for+!8 :ears (pleasegraph all a$ailable
data up to fi$eyears)
*he percentage ofstudents that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative #$$7 37Je includedJor.shops of orale>pression4
Je include the oral
presentation of theinal 0esearch&ropression) must ,ee=ual or greater than7$
Summative4 #$$7 2K4%7*he inal 0esearch&ro
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7$ of the studentsmust get good or ver(in the area specificcompetences4 *heses.ills are measured inthe follo@ing items:
o Understanding thenature andimplications of apro,lem4
o anal(6ing and valueinformation
o defining actionalternatives
o anticipating toconse=uences
o
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9ustif( the nature andthe implications of the
decisions ta.en .#$$ 32#$$% 3#$$7 3#$$K 1#$$ 3%
rgani6e theinformation in order to
communicate it.#$$ #2#$$% 3%#$$7 %#$$K %1#$$ #
pression @as77 in #$$74
*here @ere a fe@su,
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*he percentage ofstudents that get ver(good or good inritten e6pression(critical thin-ing2identifying -eyconcepts and @rittene>pression) must ,ee=ual or greater than7$
Summative4 #$$7 #%
*he #% of thecohort reached agood or ver( good
mar.4 *he( improvethe @ritten
e>pression mar. to13 @ith good or
ver( good4
Je included Jor.shopsof @ritten e>pression4Je re=uiredcustomi6ation for thesu,am at theend of the second (ear ofthe program in order tomeasure specificcompetences4
At the end of the third(ear of the program @eimplemented anintegrative &romico;??@
Student of the third (earof the program@on the thirdplace on thecon=uest:
#$$ K$ #$$ KK#$$% $#$$7 KK#$$K K##$$ K$
7$ of the studentsmust ,e a,le toanaly&e and $alueinformation in asatisfactor( @a('Food or ver( good)
Summative4 #$$7: K #$$ 2 #$$ #$$% K#$$7 K#$$K 7%
#$$ 2 'MMM)
7$ of the studentsmust ,e a,le to defineaction alternati$es ina satisfactor( @a('Food or ver( good)
Summative4 #$$7 %% #$$ 7$ #$$ K$#$$% 7#$$7 %%#$$K 7#$$ 7$
7$ of the studentsmust ,e a,le toanticipate toconse1uences in asatisfactor( @a('Food or ver( good)
Summative4 #$$7 71 #$$ #$$ 7$#$$% 7%#$$7 71#$$K 7%#$$
#7
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+oncursoSalven lasotosorgani6ado pornuestraUniversidad
During Decem,er #$$K*here @ere given the
prices of the O#+ N+U0SDE *0A A9 SUNI E0SI*A0IS S 0E+ -E0+IET*E0I 0Porgani6ed ,(U4A4D4E and the-aga6ine alor4 4
*hird (ear studentsparticipated ofthe con=uest:OSud frica enperspectiva4Una miradadesde ArgentinaPorgani6ed ,(the + mara de+omercio ArgentinaSudafricana
%ther actions
It @as increased th,i,liograph( inEnglish Language4Studentsparticipated ofJor.shops onrator( in order to
7$ of the studentsmust ,e a,le to 0ustifythe nature and theimplications of thedecisions ta-en in asatisfactor( @a('Food or ver( good)
Summative4 #$$7 %3 #$$ # #$$ %K#$$% 71#$$7 %3#$$K 7K#$$ #
7$ of the studentsmust ,e a,le toorgani&e theinformation in orderto communicate it ina satisfactor( @a('Food or ver( good)
Summative44
#$$7 #$$ K3 #$$ 3K#$$% $#$$7 #$$K 3#$$ K3
#K
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improve their ,asiccompetences4*here @ereincorporatedspecialists on orale>pression intechnical su,ams4Increased of final@ritten reports inorder to improve the@ritten e>pression4
'MMM)Je are anal(6ing this part of the +ompetence E>am ,ecause @e consider that these figures are outliers4
#
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8* ! BA in /uman Resources
Performance Indicator .efinition7* Student 3earning Results
Analysis of ResultsPerformance
,easure(Competency)
.escription of,easurement
Instrumentto include
Areas of Success Analysis and Action"a-en
Results of Action"a-en (occurs in the
follo ing period)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative4 #$$7 1$$ *here @ere a fe@su,pression) must ,ee=ual or greater than7$
Summative4 #$$7 # Students that follo@plan #$$% has tohand in a @rittenreport of their inal&ro
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7$ of the studentsmust ,e a,le tounderstand thenature andimplications of aproblem in asatisfactor( @a( 'Foodor ver( good)
Summative4
#$$7 % All the s(lla,us @ereanal(6ed in order toreorgani6e thecontents4
It @as included anelective su,tracurricular Activities:
+oorgani6ador del IIEncuentroUniversitario de0ecursos /umanosorgani6ado por AD+A
Jor.shop for /uman0esourcesEducation:O ormando para laDiversidadP4 NF LAUSINAC for studentsand alumni of theprogram4
O&roeficiencia: Ideasen -ovimientoPCSantiago Farc5a ArenalC +E Latam&rosegurC forstudents and alumniof the program4
OEl rol de losincentivos en la +risisinanciera -undialP
#$$K 7 #$$ %K#$$% %#$$7 %#$$K 7
7$ of the studentsmust ,e a,le toanaly&e and $alueinformation in asatisfactor( @a( 'Foodor ver( good)
Summative4 #$$7: %3 #$$K 7% #$$ #$$% %#$$7 %3#$$K 7%
7$ of the studentsmust ,e a,le to defineaction alternati$es ina satisfactor( @a('Food or ver( good)
Summative4 #$$7 %7 #$$K $ #$$ 3#$$% #$$7 %7#$$K $
7$ of the studentsmust ,e a,le toanticipate toconse1uences in asatisfactor( @a( 'Foodor ver( good)
Summative4 #$$7 71 #$$K #$$ %#$$% 3#$$7 71#$$K
7$ of the studentsmust ,e a,le to 0ustifythe nature and theimplications of thedecisions ta-en in asatisfactor( @a( 'Foodor ver( good)
Summative4 #$$7 %# #$$K #$$ 3%#$$% 37#$$7 %##$$K
7$ of the studentsmust ,e a,le toorgani&e theinformation in orderto communicate it in
Summative4 #$$7 71 #$$K %$ #$$ 3#$$% 7#$$7 71#$$K %$
21
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a satisfactor( @a('Food or ver( good)
Econom( No,el &ri6e&rof4 AumannC forUADE communit(
O+apacitaciVn comoEstrategia deNegocioPC &rof4Daniel -art5ne6C forstudents and alumniof the program4
+ourses on:OSistemas e
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* ! BA in Finance
Performance Indicator .efinition7* Student 3earning Results
Analysis of ResultsPerformance
,easure(Competency)
.escription of
,easurementInstrumentto include
Areas of Success Analysis and Action
"a-en
Results of Action
"a-en (occurs in thefollo ing year)
Insert 9raph of
Resulting "rendsfor +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative4 #$$7: 3Je consider that a
part of the ,adresults is caused ,(
inertial factors4
Je introduce oralpresentations inseveral su,
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+orporate inance IICEvaluation and creditris.C @e also createda su, rentinstrumentsC in thissu,am ,ecause @e consider that these figures are outliers4
23
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5* ! BA in conomics
Performance Indicator .efinition7* Student 3earning Results
(Re1uired for each accredited program)
Analysis of ResultsPerformance
,easure(Competency)
.escription of,easurement
Instrumentto include ormativeCsummativeC internalC
e>ternalC orcomparative4
Areas of Success Analysis andAction "a-en
Results of Action"a-en (occurs in the
follo ing year)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good in oral
e6pression must ,ee=ual or greater than7$
Summative4 #$$7 71 *here have ,eenincreased the oralpresentations in
different su,pression4It has ,een revie@edand improved themethodolog( forpreparation andpresentation of theinal &ro
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It has ,eenincreased the=uantit( of su,
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action alternati$es ina satisfactor( @a('Food or ver( good)
it is encouraged onsu,
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Analysis of ResultsPerformance
,easure(Competency)
.escription of,easurement
Instrumentto include ormativeCsummativeC internalC
e>ternalC orcomparative4
Areas of Success Analysis andAction "a-en
Results of Action"a-en (occurs in the
follo ing year)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
*he percentage ofstudents that get ver(good or good in orale6pression must ,ee=ual or greater than7$
Summative4 #$$7: Non0epresentative
Sample It @asrecommended theattendance toJor.shops of@riting e>pressionC0esume confectionand @or.inginsertion4 *he inal&ro
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7$ of the studentsmust ,e a,le to defineaction alternati$es ina satisfactor( @a('Food or ver( good)
Summative4 #$$7 #$$ 1$$ #$$ K$#$$% #$$7 #$$K 1$$#$$ 1$$
7$ of the studentsmust ,e a,le toanticipate toconse1uences in asatisfactor( @a( 'Foodor ver( good)
Summative4 #$$7 #$$ K2 #$$ 7$#$$% #$$7 #$$K 1$$#$$ K2
7$ of the studentsmust ,e a,le to 0ustifythe nature and theimplications of thedecisions ta-en in asatisfactor( @a( 'Foodor ver( good)
Summative4 #$$7 #$$ K2 #$$ %K#$$% #$$7 #$$K K##$$ K2
7$ of the studentsmust ,e a,le toorgani&e theinformation in orderto communicate it ina satisfactor( @a('Food or ver( good)
Summative4 #$$7 #$$ %7 #$$ 3K#$$% K2#$$7 #$$K 1#$$ %7
Note: It is important to remar. that this program is a ver( small oneC @ith fe@ students4
2
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"able II Student and Sta-eholder!Focused Results;* Student! and Sta-eholder!Focused Results Student! and sta.eholder!focused results e>amine ho@ @ell (our organi6ation satisfies
students and sta.eholders .e( needs and e>pectations4ey indicators may include: satisfaction and dissatisfaction of current and past studentsand key stakeholders& perceived value& loyalty& persistence& or other aspects ofrelationship building& end of course surveys& alumni surveys& #nternship feedback& etc.
Each academic unit must demonstrate lin.ages to ,usiness practitioners andorgani6ationsC @hich are current and significantC including an advisor( ,oard4
&eriodic surve(s should ,e made of graduatesC transfer institutionsC andBoremplo(ers of graduates to o,tain data on the success of ,usiness programs inpreparing students to compete successfull( for entr(!level positions4 .
Analysis of ResultsPerformance ,easure
(Competency).escription of,easurement
Instrument
Areas of Success Analysis andAction "a-en
Results of Action"a-en (occurs in the
follo ing year)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
Internships ( )Je donHt have performancemeasures a,out this item
0eports issued ,( theStudents Affairsffice
Annuall( @e carr(out a O+ompan(HsairP @here studentsand companies canget in touch4
As @e @or. @ith acompetence model@e are permanentl(in touch @ithcompanies
See elo@
+ertified &u,lic Accountant #$$ 2#$#$$% 2%#$$7 213
3$
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#$$K #%2#$$ %K
Agri,usiness
#$$ ##$$% 2#$$7 2#$$K K#$$ 1
A in usiness Administration
#$$ %32#$$% %1%#$$7 1##$$K 313#$$
A in -ar.eting
#$$ 2%2#$$% 237#$$7 217#$$K 2#%#$$ %7
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Performance ,easure(Competency)
.escription of,easurement
Instrument
Areas of Success Analysis andAction "a-en
Results of Action"a-en (occurs in the
follo ing year)
Insert 9raph ofResulting "rends
for +!8 :ears(please graph all
a$ailable data up tofi$e years)
A in International *rade
#$$ 11$#$$% 1#$$7 172#$$K 1%3#$$ 1
A in Economics
#$$ 3K#$$% 22#$$7 27#$$K 3$#$$ 7
A in inance
#$$ 2#$$% ##$$7 23#$$K #7#$$ K
A in /uman 0esources
#$$ 1K#$$% 17K#$$7 #$#$$K 1#$$ 3
Satisfaction'.issatisfactionith the 1uality of theprogram
Alumni Surve(4*he( ans@er a=uestion a,out ho@do the( consider theprogram
See Appendi> I : Alumni Surve(
&rogram directorsreceive this surve(and get in touch@ith students and@ith alumni4
See Appendi> I : Alumni Surve(
See Appendi> TTT: Alumni Surve(
Students that or- hen theyfinish their
Alumni Surve( See Appendi> III: Alumni Surve(
See Appendi> III: Alumni Surve(
See Appendi> III: Alumni Surve(
Students that graduate ith a9PA o$er @ and bello DA in usiness Administration Source: 0egistrar
ffice#$$7 #% #$$ 31 #$$
#%#$$%
1%#$$7
#%#$$K
3#
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3#$$
31 Agri,usiness Source: 0egistrarffice $ $
$
A in International *rade Source: 0egistrar
ffice#$$7 1$ #$$ K
#$$ 7#$$% 1
#$$7 1$#$$K 2#$$ K
A in -ar.eting Source: 0egistrarffice #$$7 #2 #$$ ##
#$$ #$$% 1% #$$7 #2#$$K 3#$$ ##
A in /uman 0esources Source: 0egistrarffice #$$7 11 #$$ 1
#$$ 1##$$% K#$$7 11#$$K ##$$ 1
A in Economics Source: 0egistrarffice #$$7 1 #$$ #
#$$ 1#$$% #$$7 1#$$K $#$$ #
A in inance Source: 0egistrarffice #$$7 1 #$$ 1
#$$ $#$$% ##$$7 1#$$K $#$$ 1
+ertified &u,lic Accountant Source: 0egistrarffice #$$7 # #$$ 13
#$$ ##$$% 1##$$7 ##$$K 2#$$ 13
Students that graduate ith a9PA o$er D
A in usiness Administration Source: 0egistrarffice #$$7 2 #$$ 2
#$$ ##$$% ##$$7 2#$$K $#$$ 2
Agri,usiness Source: 0egistrar $ $ $
32
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ffice
A in International *rade Source: 0egistrarffice #$$7 1 #$$ 1
#$$ 1#$$% ##$$7 1#$$K $#$$ 1
A in -ar.eting Source: 0egistrarffice #$$7 1 #$$ $
#$$ 1#$$% ##$$7 1#$$K $#$$ $
A in /uman 0esources Source: 0egistrarffice #$$7 $ #$$ 2
#$$ 1#$$% 1 #$$7 $#$$K $#$$ 2
A in Economics Source: 0egistrarffice #$$7 $ #$$ 1
#$$ 1#$$% $#$$7 $#$$K $#$$ 1
A in inance Source: 0egistrarffice #$$7 $ #$$ 1$
#$$ 1
+ertified &u,lic Accountant Source: 0egistrarffice #$$7 $ #$$ %
#$$ 1#$$% 1#$$7 $#$$K 1#$$ %
( ) It is important to remar. that the La@ for Internships has changed4 *he internship programs has ,een strongl( restricted producing a ver( important decrease on thenum,er of interns hired ,( companies4
"able III Budgetary2 Financial2 and ,ar-et Results
+* Budgetary2 Financial2 and ,ar-et PerformanceResults
udgetar(C financialC and mar.et performance results e>amine '1) management and useof financial resources and '#) mar.et challenges and opportunities4
Ade=uate f inancial resources are vi tal to ensuring an outstanding facult( andteaching environment4 *he resources ,udgeted for and allocated to ,usiness unitsshould ,e ade=uate to fund the necessar( technolog( and training to allo@students to develop the re=uisite competencies for ,usiness environments4
ey indicators may include: expenditures per business student& business programexpenditures as a percentage of budget& annual business unit budget increases ordecreases& enrollment increase or decrease of business students& transfer in or out of
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business students& student credit hour production& or comparative data.Analysis of Results
Performance,easure
(Competency)
.escription of,easurement
Instrument
Areas of Success Analysis and Action"a-en
Results of Action"a-en (occurs in the
follo ing year)
Insert 9raph ofResulting "rends for
+!8 :ears (pleasegraph all a$ailable
data up to fi$eyears)
(Annually on ES.)Currency (7ES.
G+)Direct E>pense perStudent
It is considered ta.inginto consideration allthe undergraduateprograms4
'A 'A 'A
#$$ ##7#$$% 22#$$7 27#$$K 3$K#$$ %
Indirect E>pense perStudent
It is considered ta.inginto considerationschool e>penses andschool students
'A 'A 'A
#$$ 7%7#$$% 7 2#$$7 72#$$K K$%#$$ K7
School udget as apercentage of theuniversit(
It is considered ta.inginto consideration thee>penses of all theundergraduateprograms4
'A 'A 'A
#$$ 3#$$% 2#$$7 3#$$K 3#$$ 3
Program Budget as a percentage of the school
A in usiness Administration
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 21#$$% 2$#$$7 ##$$K #K#$$ #K
Agri,usiness
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ ##$$% ##$$7 ##$$K ##$$ #
A in International*rade
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 11#$$% 11#$$7 11#$$K 1##$$ 11C
A in -ar.eting It is considered ta.ing 'A 'A 'A #$$ 1
3
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into considerationschool e>penses andprogram e>penses4
#$$% 1K#$$7 1K#$$K 17#$$ 1 C
A in /uman0esources
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 7#$$% 7#$$7 K#$$K K#$$ K
A in Economics
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 2#$$% 2#$$7 2#$$K 2#$$ 2
A in inance
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 2#$$% 2#$$7 2#$$K ##$$ #
+ertified &u,lic Accountant
It is considered ta.inginto considerationschool e>penses andprogram e>penses4
'A 'A 'A
#$$ 1#$$% 1#$$7 #$#$$K 17C#$$ 1%
School Enrollment 'A 'A 'A
#$$ #%2##$$% #23##$$7 #K$#$$K 23$7#$$ 212
Source: +ontrol -anagement ffice4
3%
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