eCall Year in Review 2012

• Pan-European eCall - Where is it going?

• Legislation

• European eCall Implementation Platform (EeIP)

• Standards in eCall

• First International HeERO Conference

• HeERO Member States news

• HeERO 2 kicks off 1st January 2013

• Emilio Davila receives iMobility Award 2012

• Dissemination

Call

Some thoughts on eCall by Wolfgang Reinhardt, ACEA

PAN-EuROPEAN ECALL – WHERE IS It gOINg?

What is eCall?

In the near future, your car will have an electronic safety system automatically calling emergency services in case of a serious accident. Even if you are unconscious, the system will inform rescue workers of the crash site's exact whereabouts, and the rescues will be on its way within minutes. the system, baptised "eCall", is going to work all over the European union, plus Iceland, Norway and Switzerland.

As soon as the eCall device in your car senses a severe impact in an accident, it automatically initiates a 112 emergency call to the nearest emergency centre and transmits the exact geographic location of the accident scene and other data. Likewise, eCalls can also be made manually, at the push of a button. this is convenient if, for instance, you become witness of an accident. Whether the call is made manually or automatically, there will always be a voice connection between the vehicle and the emergency call centre in addition to the automatic data link. this way, any car occupant capable of answering questions can provide the call centre with additional details of the accident.

Political support for eCall?

From a political perspective eCall is (theoretically) well supported. 22 Eu Member States (MS) plus more than 100 companies, associations, organisations, and institutions have signed the eCall Mou (Memorandum of understanding). the European Parliament has supported eCall from its beginning and has just recently issued another initiative report to further promote eCall (Koch-Sehnalovà Report). the European Council has also given eCall implementation a high priority in its ItS (Intelligent transportation Systems) Directive. However, this Directive currently only regulates the necessary eCall specifications but does not force the MS to really implement eCall. In

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other words, if an MS wants to introduce eCall then it has to follow the agreed specifications.

the development of specifications has been a very time-consuming exercise of more than 5 years and even now not everything has been finally approved.

While binding legislative measures (type Approval Directive) will be introduced for the automotive industry, mobile network operators (MNO) have volunteered to prepare all mobile networks for eCall in the Eu, in particular to introduce an eCall flag to differentiate an automotive eCall from a normal emergency call. Member States are waiting for a Directive to adjust the PSAPs to be able to handle eCall.

It is understandable that the automotive manufactures see themselves at a serious disadvantage when the other two stakeholders do not keep their voluntary commitment. the industry has, therefore, asked to make the introduction for eCall mandatory for all parties and to work on a mutually agreed time plan.

that the introduction of eCall is at a certain risk is also demonstrated by the lack of signatures under the Mou from countries like the united Kingdom, France, Poland plus Bulgaria and Ireland. Some countries (germany/Lower Saxony, greece, Croatia, Romania, Czech Republic, Finland, Italy, the Netherlands, Sweden) have recently joined the HeERO (Harmonised eCall European Pilot) Project to test an end-to-end concept but while the ambition is good, progress could be better.

RuSSIA is also preparing for an eCall introduction and has chosen the European eCall standards for its ERA gLONASS system. the HeERO project will offer an opportunity

for cross border testing with Russia. While RuSSIA also started very ambitiously, the original introduction date of 2013 has now been postponed to October 2014 for vehicles of category M2, M3 (public transport), N1 (>2,5t), N2 and N3 vehicles (dangerous goods transport). Passenger cars of category M1, N1 (<2,5t) are foreseen for 1 January 2015. Whether this timing will hold is not clear either. there are some major differences between European and Russian eCall, starting from different satellite systems, in-band modem vs. SMS additionally as back up, black box for speed and direction in Russia, 5 year warranty on backup battery, value added services in the interest of the Russian State, etc.

European vehicle manufacturers have tried to align introduction dates and specifications but have not completely succeeded yet.While in RuSSIA the responsible stakeholders work to the published time plan, the Eu seems to be faced with some more delays (eCall has been on the agenda since 2002). By November the HeERO demonstration at the 19th ITS World Congress

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legislative proposal for an adjustment of the type-approval directive was still in the EC internal process. If final approval can be achieved by Christmas is not yet clear.

In 2013 negotiations (ordinary legislative procedure) between the European Council and the European Parliament will take place and it can be expected that this will take another 12 months before a consensus is reached. this also requires that all still open questions are solved in parallel.

For the automotive industry this could mean that the lead time of a minimum of three years is cut down to one year only, something very hard to accept. We will see more discussions on this.

Why is it so difficult to agree on a joint eCall concept and introduction?

there is also no discussion that eCall could replace or jeopardise other safety systems. On the contrary, eCall is a necessary partof passive, active and preventive safety as it covers the post-accident situation and can bring help faster to people (golden Hour Principle).

the same is valid for MS, especially during a severe financial crisis with significant cost and headcount cuttings.

Are value-added services a possibility to cross-finance eCall?

Basically, it seems to be a good idea to use eCall components to also offer commercial services and use the financial return to finance a mandatory system. unfortunately, this is not as easy as it seems.

eCall is a public service with a public free telephone number (112), a dedicated embedded and inaccessible (sleeping) SIM card, a communication modem (in-band modem) with limited capacity (download, up load capabilities, memory) and service operators.

While iCar Support has been involved in all these questions it became clear that a separation between eCall and other services is essential and that discussions on “open” platforms should be subject of other discussions.

What is needed for the future?

Whilst it is acknowledged that eCall is not really a start into a telematics future, it does however posses all of the required elements to allow telematics to function. However, telematics will play a key role in future developments and are a base for e.g. car-to-car, car-to-infrastructure, infrastructure-to-car communication and connecting people. If it can be acknowledged that in its present incarnation eCall will not fulfil this role, it will without doubt be capable of doing so in the next iteration of technology when moving away from a single eCall IVS unit.

As many stakeholders like automotive manufacturers, producers of aftermarket and consumer products, mobile network operators, public authorities, public and private service and content providers participate in this business a certain standardisation of interfaces is required. Products and services, however, will continue to differ to meet different customer target group expectations.

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All new cars must be fitted by 2015 with eCall devices to alert the rescue services automatically to road crashes through the public 112 emergency call system, say MEPs in a resolution adopted jointly by the Internal Market and transport Committees on tuesday. this system would speed up the arrival of the emergency services, saving lives and reducing injuries, adds the non-binding resolution.

“Our report sends a clear signal of the European Parliament’s support for the introduction of eCall. It is my wish that it will serve as a model for a legislative proposal by the Commission in 2012”, said Internal Market co-rapporteur Olga Sehnalova (S&D, CZ) on Monday. Her counterpart from the transport Committee, Dieter-Lebrecht Koch (EPP, DE), gave a recent example of a road accident in germany that was only spotted later, in a routine patrol by emergency services. “that is a strong message in support of eCalls”, he said.

the resolution, adopted by 58 votes to 4, with 8 abstentions, regrets the delays in the voluntary deployment of eCall to date and the small proportion of cars fitted with it (only 0.4%) and urges the Commission to table legislation to make the eCall system mandatory by 2015.

Golden hour

the aim of the in-vehicle eCall system (based on the 112 call platform) is to ensure that the emergency services are alerted automatically to serious road accidents, says the resolution. this should save lives and reduce the severity of injuries as qualified and equipped assistance would get to the scene of the accident earlier – according to the “golden hour” principle.

According to estimates, the eCall system would save up to 2500 lives a year and reduce the severity of injuries by 10 % to 15 %, the resolution states.

Technology is ready

MEPs point out that the necessary technology is available and common Eu-wide standards have been agreed. they therefore call on the Commission to table legislation requiring the Member States to upgrade their emergency response services infrastructure so that it can handle eCalls by 2015.

Data protection

the resolution stresses that the eCall service cannot be used to monitor a person’s movements or determine his or her location unless that person has been involved in an accident. the main purpose of the system is to improve incident management, the text adds.

Next steps

the non-legislative resolution will be voted in plenary in Strasbourg in July. the Commission is expected to table a legislative proposal on eCall by the end of 2012.

LEgISLAtION

European Parliament supports eCall

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eCall regulatory measures

EuROPEAN ECALL IMPLEMENtAtION PLAtFORM (EEIP)

One of the most important achievements of this year was the European Parliament’s support for the introduction of eCall. the European Parliament has urged the Commission to propose legislative measures to ensure that all new cars must be fitted by 2015 with eCall devices to alert rescue services to road crashes automatically, using the 112 public emergency call system. type approval regulation is advancing according to schedule, and phase two of the HeERO pilots, which are intended to include new Member States and new areas of work has now completed negotiations.

On 17 July 2012 the European Commission launched a “Consultation of the European ItS Advisory group on draft specifications as regards harmonised provisions for an interoperable Eu-wide e-Call”. the objective is to receive expert feedback on technical and commercial aspects of these specifications. the working paper will include the results of all consultations and will constitute the basis for the Commission Delegated Act.

the European eCall Implementation Platform (EeIP) plays an essential role within the iMobility Forum. the role of the European Commission as chair of the EeIP platform is to support the roll out of eCall throughout Europe, by supporting research and cooperation between Eu countries and industry on the standards involved, and between Eu countries on the rules that will govern its use.

the 8th meeting of the European eCall Implementation Platform took place in Brussels on 3 May 2012. An important announcement was made about the recent signature of the eCall Mou by turkey. In the meeting the results of the reports received by Member States on the

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StANDARDS IN ECALL

implementation of the eCall Recommendation were presented. the recent development on the eCall specifications was also discussed under the ItS Directive, the plan for the approval of the specifications for the PSAPs by the end of 2012 and the next meetings of the ItS Committee.

Presentation of HeERO 1 and HeERO 2 and the status of eCall standardisation were also in the agenda. the 9th eCall implementation platform meeting took place in Brussels on 22 November 2012 by providing an outlook of the EC progress with the regulatory actions, status of eCall standardisation and HeERO projects, task forces and national implementation.

HeERO and the standardisation bodies have identified the importance of close co-operation during the HeERO project and beyond as Pilot deployments offer the opportunity to test and refine the current standards. In response both the HeERO standardisation task force leader and the HeERO Project Co-ordinator will have direct contact with CEN 278 Wg15, to ensure that this work is completed.

the standards and directives relating to the Pan-European 112 eCall system are listed below. there may be other related standards and decrees, but here are those which have a direct impact on 112 eCall.

1. Directive, 2007/46/EC2. Directive, 2009/40/EY3. Directive, 2010/40/Eu4. EN 16062; Intelligent transport systems — eSafety — eCall high level application

requirements (HLAP)5. EN 15722; Intelligent transport systems — eSafety — ‘eCall’ minimum set of data6. EN ISO 24978; Intelligent transport systems — ItS Safety and emergency messages

using any available wireless media — Data registry procedures7. EN 16072; Intelligent transport systems — eSafety — Pan European eCall operating

requirements8. prEN 16102; Intelligent transport systems, eSafety, third party support for eCall –

Operating requirements9. EtSI tS 122 101; tSg Services and system aspects: service aspects; service principles

(Release 8)10. EtSI tS 124 008; tSg core network and terminals: mobile radio interface layer 3

specification; core network protocols; stage 3 [Release 8 or later]11. EtSI tS 126 267; tSg services and system aspects; eCall data transfer – in-band

modem solution; general description [Release 8 or later]12. EtSI tS 126 268; eCall data transfer – in-band modem solution; ANSI-C reference code

[Release 8 or later]13. EtSI tS 126 269; eCall data transfer – in-band modem solution; conformance testing

[Release 8 or later]14. EtSI tS 122 003; Digital cellular communications system (Phase 2+); universal Mobile15. telecommunications System (uMtS); LtE; Circuit teleservices supported by a Public

Land Mobile Network (PLMN). (teleservice 12/tC12) /E12) [Release 8 or later]16. EtSI tS 122 011; Digital cellular telecommunications system (phase 2+); universal

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FIRSt INtERNAtIONAL HEERO CONFERENCE

the first International HeERO Conference on eCall – a new telecommunications service providing an automatic in-vehicle call to the single operational communications 112 center in case of an accident – was opened today at the Westin Hotel in Zagreb. the Conference is organised by the National Protection and Rescue Directorate, in cooperation with ERtICO – ItS Europe and EENA (European Emergency Number Association) and their pilot project partners Hrvatski autoklub and Ericsson Nikola tesla. the eCall service aims at enhancing both road and general safety and its development has met with full support of the European Commission from the very beginning. In addition to Croatia, the eCall pilot project has been implemented in eight more countries: the Czech Republic, Finland, germany, greece, Italy, the

Croatia ready for implementation of eCall service

mobile telecommunications system (uMtS); LtE; Service accessibility [Release 8 or later]

17. EtSI tS 127 007; Digital cellular telecommunications system (phase 2+); universal mobile telecommunications system (uMtS); At command set for user equipment [Release 8 or later]

18. EtSI tS 102 164; telecommunications and internet converged services and protocols for advanced networking (tISPAN); Emergency location protocols [version 1.3.1]

19. EtSI tS 151 010; Digital cellular telecommunications system (Phase 2+); Mobile Station (MS) conformance specification; Part 1: Conformance specification (3gPP tS 51.010-1 version 8.1.0 [Release 8 or later]

20. EtSI tS 124 123; universal Mobile telecommunications System (uMtS);user Equipment (uE) conformance specification; Part 1: Protocol conformance specification (3gPP tS 34.123-1 version 8.6.0 [Release 8 or later]

21. EtSI tS 121 133; universal Mobile telecommunications System (uMtS); 3g security; Security threats and requirements; (3gPP tS 21.133 version 4.1.0 [Release 4]

22. EtSI tS 122 071; Digital cellular telecommunications system (phase 2+); universal mobile telecommunications system (uMtS); LtE; Location services (LCS); Service description; Stage 1 [Release 8 or later]

23. ISO/IEC 9646; Information technology — Open Systems Interconnection — Conformance testing methodology and framework

Olga Sehanlova at the First International HeERO Conference

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Netherlands, Romania and Sweden, which gathered under the common Pan-European HeERO project (Harmonised eCall European Pilot). the goal of the conference is to present common efforts and results reached in their respective countries, as well as evaluation and validation of established standards and specifications of eCall service.

MrJadranPerinić,addressedtheaudienceonbehalfoftheNationalProtectionandRescueDirectorate and said that “when fully deployed, the service will reduce response time in case of an accident, save more lives, reduce number of accidents and severity of injuries, as well as bring significant savings in healthcare and recovery expenditures.” Expressing his gratitude for the interest and participation in the Conference he added that “thanks to the hard work of all participants in the national consortium, Croatia is prepared for the implementation of the eCall service.” "I fully support the intensive work done within the HeERO project which we also expressed in the European Parliament Report on the eCall. Close cooperation among all the stakeholders involved, in particular on the pilot cross-border authentication of eCall, is an essential step to path the way for mandatory implementation of the system in all the Member States in 2015. this is the one goal ahead of us," emphasised Olga Sehnalova, Member of the European Parliament and Rapporteur on "eCall: a new 112 service for citizens" Report. Among a number of distinguished participants and guests, the gathering was visited by Mr DarkoParić,AssistantMinisterofPublicAdministration;DrMajaGrba-Bujević,HeadoftheCroatian Institute of Emergency Medicine; representatives of the national consortium, high officials representing eCall pilot projects from the Czech Republic, Finland, germany, greece, Italy, the Netherlands, Romania and Sweden, as well as high representatives from the working group of eCall/ERA gLONASS from the Russian Federation. At the end of the Conference the participants had the opportunity to see an eCall demonstration in Croatia via a videoconference, i.e. how an eCall by various manufacturers from the Czeck Republic, Italy, Romania, Sweden and Croatia, is activated and received by the system in the National Protection and Rescue Directorate.

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HEERO MEMBER StAtES NEWS

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HeERO 2 has successfully passed the negotiation phase and it is anticipated to start 1 January 2013.

HeERO 2, like HeERO phase 1, addresses the pan-European in-vehicle emergency call service “eCall” based on 112/E112,

the single European Emergency number. the in-vehicle eCall is an emergency call generated either manually by vehicle occupants or automatically via activation of in-vehicle sensors. When activated, the in-vehicle eCall system will establish a voice co¬¬nnection directly with the relevant PSAP (Public Safety Answering Point), this being either a public or a private eCall emergency centre operating under the regulation and/or authorisation of a public body. At the same time, a minimum set of incident data (MDS) will be sent to the PSAP operator receiving the voice call. the eCall service will use the common European standards defined by EtSI and CEN.

the phase 2 pilot will base its work on state-of the-art analysis carried out during phase 1 by the nine HeERO1 Member States. Based on analysis of the results an implementation plan will be prepared for each country to guide the service implementation and testing. Similarly training manuals for the operators will be prepared for the handling of eCall emergency situations. these overall pilot outcomes will be combined with the ones from HeERO Phase 1 pilots in an update of the final recommendations for Call Deployment in Europe.

Belgium intends to set-up and test the required infrastructure to support pan-European eCall, as the basis of the infrastructure that will go live in 2015.

Bulgaria will implement and integrate eCall service into the existing 112 system and will test and validate the whole eCall chain from vehicle to PSAP’s and further to the Dispatcher’s centres of First responders, handling emergency cases.

In Denmark, the 112-infrastructure consists of 3 PSAP’s, 2 of which are operated by the Danish National Police and one operated by the municipality of Copenhagen. 112-calls are routed directly from the caller to the PSAP with no filtering or intermediate numbers involved. the plan is to now update all three PSAP’s thus achieving eCall capability for the entire Country.

Luxembourg intends to integrate pan European eCall into the existing 112 service and to make any necessary changes to the mobile networks to support the eCall flag. In addition eCall will be enhanced with information from a dangerous goods tracking service (following standard interfaces) and cross-border testing will be carried out.

HEERO 2 KICKS OFF 1 JANuARY 2013

EMILIO DAVILA RECEIVES IMOBILItY AWARD 2012

the European Commission - represented by Emilio Dávila gonzález, Project Officer (eCall), Dg Connect - was rewarded in the policy category, for its vision and work in bringing the eCall initiative to life. the European Commission has been instrumental in successfully promoting and creating a Europe-wide range of stakeholders working with one vision - that of making eCall available in all vehicles in Europe, with a service working seamlessly wherever the vehicle is, home or abroad. Paying tribute to his colleagues, past and

present, in Dg Connect, and Commissioners Reading and Kroes, Mr gonzález stressed, “It is not just the Commission. If we have progressed in the deployment of eCall, it is because many stakeholders have worked together.”

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DISSEMINAtION

A number of international events and exhibitions addressing the deployment and support of eCall were organised in 2012. the events were specifically aimed to reach out to diverse audiences to create better awareness of the pan-European emergency system. Below is a summary of these events:

DAtE PLACEEVENt DESCRIPtION CONtRIButIONS

18-20 April 2012 EENA workshop Riga (Lt) Annual event - Discussions

22-24 May 2012 1st eCall Interoperability event

Nuneaton (uK) Interoperability event - Demonstrations

28 June 2012 Road Safety Day 2012 Prague (CZ) Czech Ministry of transport and uAMK (Central Automobile Club of the Czech Republic)

- Demonstrations- Promotional material - Stand- Video

4 July 2012 3rd iMobility Observers meeting

Brussels (BE) EC FP7 event - Discussions

27-28 September 2012

eCall Days germany 2012 Berlin (DE) eCall event - Demonstration - Discussion

16 October 2012 eCall technical Workshop Nuneaton (uK) Workshop on the current status of eCall technological development

- Discussions

22-26 October 2012 eCall demonstrations at the 19th ItS World Congress

Vienna (At) Annual event - Promotional material - Special Session- Demonstrations- Stand

26 October 2012 European Commission winner of the iMobility Forum Awards on eCall

Vienna (At) Annual event - Speach- Discussion- Video

15 November 2012 First HeERO International Conference and EENA Roundtable on 112 in the Balkan Countries

Zagreb (HR) International Conference

- Discussion- Stand - Promotional material

iCar Support is a European Commission funded project assisting the iMobility (formerly eSafety) initiative in its goal of reducing the number of fatal road accidents in Europe.

the project’s main tasks are to stimulate and monitor the activities, progress and results generated by the iMobility initiative. It offers assistance to the iMobility Forum and its Working groups, keeps all stakeholders up-to-date on iMobility progress and findings, and promotes the benefits of Intelligent Vehicle Safety

Systems to the general public.

For more information, visit: www.icarsupport.eu

or contactinfo@icarsupport.eu

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