ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

Vision

Purpose(s)

Values and Beliefs

Roles and Skills

Action

Learning and Efficacy

Identity/Brand

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

Creative Ideas• Address small things first. Individuals valued as

catalysts for skills and knowledge. (Healthy conflict)

• Use influencing with staff to extend into communities.

• Staff involvement in commissioning health and health improvement.

• Enable and support staff involvement and involvement and ex-boundary working; support “out on a limb” working. Needs time and space – for us and for change.

• Sense making: help staff develop their ‘take’ on change of policy: inventive, playful leadership.

• Prepare people for involvement roles and work facilitate trust “at the top”

“Constructive Subversives”

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

• Also take time to fail and learn.

• NHS staff are the public informers.

• “Little things mean a lot”.

life

• Making a difference to motivation roles

identity

• Beings not resources

Thus “Director for people”

Supportive & Subversive

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

Last session - Where to now?1. Diversity/equality and equity is at heart of

patient/public agenda. Need to address.

2. Patient (and staff) ‘stories’ very powerful part of day. Use ‘actors’ to create force for change through these stories.

3. Engage stakeholders – all of them, and keep scanning environment.

4. Designing in inclusiveness and impact of new services on marginalised groups. Have a checklist – see NatPact competence framework – being piloted currently.

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

5. Have more accessible policies for all staff (not just white middle class).

6. Get PPI leaders together in Surrey, Sussex to share support. Bring to foreground.

7. Wide range of structures exist around co-operatives. Not just ‘marginalised’. (eg. Polyfilla, police)

8. Not everyone is inclined naturally to co-operate. Need to be persuasive/astute in our arguments to initiate change. Partnership recognition not easy.

ECLN

ENGAGING COMMUNITIES LEARNING NETWORK

National Social Partnerships Event 4th December 2003 – Marriott, Maida Vale

9. Sell PPI agenda according to ‘hard-headed’ benefits. Not about being ‘nice’. Makes business sense. We need to ask ‘why should my audience (1.2 million people) be self-interested?

10. Paul Plesek website – Directive creativity!. Complexity Theory /Fun too Application into practice.

11. Interpretation support needed; needs to be funded.

12. An organisational responsibility – risk is to be sued! That’s the bottom line”

13. Not making making assumptions re ‘inclusivity’/adaptations. Ask – service users/employees.