EC-CouncilEC-Council is committed to uphold the highest level of impartiality and objectivity in its...

CND Candidate Handbook v4 01Issue Date: July 1st, 2020

CND Candidate Handbook v4

EC-Council

Table of Contents1 Objective of CND Candidate Handbook 01

2 About EC-Council 02

3 What is the CND credential? 03

4 CND Testimonials 04

5 Steps to Earn the CND credential 05

6 To Attempt the CND Exam 07

7 Retakes & Extensions 12

8 EC-Council Special Accommodation Policy 13

9 ANSI Accredited CND Exam Development & Exam Item Challenge 18

10 EC-CouncilCertificationExamPolicy 22

11 CND Credential Renewal 26

12 EC- Council Continuing Education (ECE) Policy 27

13 C|ND Career Path 30

14 Code of Ethics 31

15 Ethics Violation 33

16 Appeal Process 35

17 ChangeinCertificationScope 40

18 Logo Guidelines 41

19 FAQ 49

Appendix A 51

Appendix B 57

CND Candidate Handbook v4 01

Objective of C|ND Candidate Handbook

The C|ND Candidate Handbook outlines the following:

a. Impartiality and objectivity is maintained in all matters regarding certification.

b. Fairandequitabletreatmentofallpersonsincertificationprocess.

c. Provide directions for making decisions regarding granting, maintaining, renewing, expanding and reducing EC-Council certification/s

d. Understandboundaries/limitationsandrestrictionsofcertifications.


About EC-Council

The International Council of E-Commerce Consultants (EC-Council) is a member-based organizationthatcertifiesindividualsinvariouse-businessandinformationsecurityskills. It istheownerandcreatoroftheworldfamousCertifiedEthicalHacker(CEH),ComputerHackingForensicsInvestigator(CHFI),EC-CouncilCertifiedSecurityAnalyst(ECSA),LicensePenetrationTester(LPT)certificationsandaswellasmanyothercertificationsthatareofferedinover194countries globally.

The EC-Council mission is “to validate information security professionals who are equipped with the necessary skills and knowledge required in a specialized information security domain that will helpthemavertacyberconflict,shouldtheneedeverarise.”EC-Counciliscommittedtoupholdthe highest level of impartiality and objectivity in its practices, decision making, and authority in allmattersrelatedtocertification.

AsofJune30,2020,EC-Councilhasover268567certificationsgrantedtothosewhosuccessfullyearned the standards required to hold an EC-Council title. Individuals who have achieved EC-Councilcertificationsincludethosefromsomeofthefinestorganizationsaroundtheworldsuchas the US Army, the FBI, Microsoft, IBM and the United Nations.

Manyof thesecertificationsarerecognizedworldwideandhavereceivedendorsements fromvarious government agencies including the US Federal Government via the Montgomery GI Bill, National Security Agency (NSA) and the Committee on National Security Systems (CNSS). Moreover, the United States Department of Defense has included the CEH program into its Directive 8570, making it as one of the mandatory standards to be achieved by Computer Network Defenders Service Providers (CND-SP).

EC-Council has also been featured in internationally acclaimed publications and media including Fox Business News, CNN, The Herald Tribune, The Wall Street Journal, The Gazette and The Economic Times as well as in online publications such as the ABC News, USA Today, The Christian Science Monitor, Boston and Gulf News.

FormoreinformationaboutEC-Council|Certification, please visit https://cert.eccouncil.org/


WHAT IS THE C|ND CREDENTIAL?

Certified Network Defender (CND) is a vendor-neutral, hands-on,instructor-ledcomprehensivenetworksecuritycertificationtrainingprogram. It is a skills-based, lab intensive program based on a job-task analysis and cybersecurity education framework presented by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and responsibilities and the Department of Defense (DoD) job roles for system/networkadministrators. The course is designed and developed after extensive market research and surveys.

The program prepares network administrators on network security technologies and operations to attain Defense-in-Depth network security preparedness. It covers the protect, detect and respond approach to network security. The course contains hands-on labs, based on major network security tools and techniques which will provide network administrators real world expertise on current network security technologies and operations. The study-kit provides you with over 10 GB of network security best practices, assessments and protection tools. The kit also contains templates for various network policies and a large number of white papers for additional learning.

Certified

DNetwork Defender

NC


CND Testimonials

AsanInternalAuditor,IfindCNDprogram to be versatile and useful to all professions. It has added great value to my skill set and I believe it will be of use for all IA who seeks to expand their area of expertise.

- Vuthy Keo

I filled the gap of my current security knowledge. The practical stuff from our instructor was interesting and liked the labs which showed you how to’s for security management in the it environment.

- Rene Kretzinger

EC-Council is the best knowledge provider because they contribute to the world with marvelous courses which is useful for everyone around the world.

- Vy Sokhamphou

Good to know for starting in IT Technology Security, the courseware was Good, CND is my start to Technology Security basic.

- Ronald Karim

An excellent starting point for anyone interested in the IT Security Industry. Courseware was very comprehensive. Virtual Labs are absolutely amazing.

- Tevendren Padayachee (TEV)

I must say, my first attempt with EC- Council CND course has given me an opportunity to improve my knowledge to work in an organised way in cyber world. CND is a game changer in my career as it showed me the correct path for IT security.

- Anshul Gupta

I am very grateful for the effort given by EC-COUNCIL to give a fruitful and effective certification ‘CND’ to advance mycareer in thefieldofSecurity. I shouldspeciallyappreciate EC-Council for their new course, the content outline and the study materials provided are all invaluable. I will definitely recommend EC-Council for anyone who seeks to advance theirknowledgeinthefieldofSecurity.

- Nithin Abraham

It is a wonderful course. EC Council truly covers a professional from all sides of informationSecurity.Helparightfromconfiguringto testing and auditing!

- Niranjana Karandikar

EC-Council CND program is one of THE BEST Network Security certificationswith clear subject focusing and also teaches you just the right number of topics which are much needed for industry. I would be recommending CND over all the other network related security certifications.

- Gagan Jain Bommaiah Satish

The CND program is sensational, fully updated content and meets a demand repressed in the market. In Brazil we are addressing professionals and companies on the CND and the demand expectation this is great, because the content is very rich and what the program aims not learned in the course of graduate courses and much less in post-graduation courses.

- Leandro Mainardi

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“For latest C|ND Testimonials, please visit

https://cert.eccouncil.org/cnd-testimonials.html


Steps to Earn the ANSI accredited C|ND credential

CandidateswillbegrantedtheCertifiedNetworkDefendercredentialbypassingaproctoredCND exam. The exam will be for 4 hours with 100 multiple choice questions.

The ANSI accredited CND exam is available EC-Council Test Centers. Please contact https://eccouncil.zendesk.com/anonymous_requests/new toprovideyouwith the locationsofthe nearest test centers that proctor the ANSI accredited CND exam.

You will be tested in the following domains of digital forensics:

Domains

Computer Network and Defense Fundamentals

Network Security Threats, Vulnerabilities, and Attacks

Network Security Controls, Protocols, and Devices

Network Security Policy Design and Implementation

Physical Security

Host Security

SecureFirewallConfigurationandManagement

SecureIDSConfigurationandManagement

SecureVPNConfigurationandManagement

Wireless Network Defense

NetworkTrafficMonitoringandAnalysis

Network Risk and Vulnerability Management

Data Backup and Recovery

Network Incident Response and Management

If you are interested in knowing the objectives of the ANSI accredited CND exam, or the minimum competencies required to pass the ANSI accredited CND exam, please refer to Appendix A: ANSI accredited CND Exam Blueprint.

UponsuccessfullypassingtheexamyouwillreceiveyourdigitalANSIaccreditedCNDcertificatewithin 7 working days.


The CND credential is valid for a 3-year period but can be renewed each period by successfully earningEC-CouncilContinuedEducation(ECE)credits.Certifiedmemberswillhavetoachieveatotalof120credits(percertification)withinaperiodofthreeyears.

All EC-Council-related correspondence will be sent to the email address provided during exam registration. If your email address changes it is your responsibility to notify https://eccouncil.zendesk.com/anonymous_requests/new;failingwhichyouwillnotbeabletoreceive critical updates from EC-Council.


To Attempt the CND Exam

A. Completed Official Training

CompletedanofficialCNDinstructor-ledtraining(ILT),onlinelivetraining,academiclearningorhasbeencertifiedinapreviousversionofthecredential.

Prior to attempting the exam, you are required to AGREE to:

a. EC-Council Non-Disclosure Agreement terms b. EC-CouncilCandidateCertificationAgreementterms

You should NOT attempt the exam unless you have read, understood and accepted the terms and conditions in full. BY ATTEMPTING THE EXAM, YOU SIGNIFY THE ACCEPTANCE OF THE ABOVE-MENTIONED AGREEMENTS available on Appendix B. In the event that you do not accept the termsoftheagreements,youarenotauthorizedbyEC-Counciltoattemptanyofitscertificationexams.

InordertobeeligibletoattempttheCNDcertificationexamination,youmay:-


B. Attempt Exam without Official Training

InordertobeconsideredfortheEC-Councilcertificationexamwithoutattendingofficialtraining,candidate must:

a. Have at least two years of work experience in the Information Security domain.

b. EducationalbackgroundthatreflectsspecializationinInformationSecurity.

c. Remit a non-refundable eligibility application fee of USD 100.00

d. Submit a completed Exam Eligibility Application Form.

e. PurchaseanofficialexamvoucherDIRECTLYfromEC-Councilthroughhttps://store.eccouncil.org/

You need to fill the complete eligibility form and email it to [email protected] forapprovalandremitUSD100eligibilityfeethroughourwebstoreathttps://store.eccouncil.org.Once approved, the applicant will be send instructions on purchasing a voucher from EC-Council directly. EC-Council will then sent the candidate the voucher code which candidate can use to register and schedule the test.

1. Eligibility Process

a. Applicantwillneedtogotohttps://cert.eccouncil.org/Exam-Eligibility-Form.htmltofillinan online request for the Eligibility Application Form.

b. Applicant will receive an electronic Exam Eligibility Application Form and the applicantwill need to complete the information required on the form.

c. Submit the completed Exam Eligibility Application form. The Application is valid only for90 days from the date when Application is submitted. Should we not receive any updatefrom the applicant after 90 days, the Application will be automatically rejected. Applicantwill need to submit a new application form.

d. Waiting time for processing of Eligibility Application is approximately 5 working daysafterreceivingtheverificationfromverifier.Shouldtheapplicantnothearfromusafter5workingdays,[email protected]

e. EC-Councilwillcontactapplicant’sBoss/Supervisor/Departmenthead,whohaveagreedtoactasapplicant’sverifierintheapplicationform,forauthenticationpurposes.

ForverificationofeducationalbackgroundEC-Councilrequiresaletterinwrittenineitherphysicalorelectronicformatconfirmingthecertification(s)earnedbythecandidate.

a. If application is approved, applicant will be required to purchase a voucher from EC-CouncilDIRECTLY. EC-Council will then send the candidate the voucher code which candidate canuse to register and schedule the test at EC-Council Test Centers.

b. The approved application stands valid for 3 months from the date of Approval, thecandidate needs to test within 1 year from the date of voucher release.

c. AnapplicationextensionrequestwillrequiretheapprovaloftheDirectorofCertification.

d. If application is not approved, the application fee of USD 100 will not be refunded.


Confidentiality Of Information: We treat personal information securely and confidentially. EC-Council adheres to strict US privacy laws and will not disclose the submitted information to any third party with the exception of your Boss / Supervisor / Department head. (As stated above, verification is required.)

Disclaimer: EC-Council reserves the right to deny certification to any candidate who attempts to sit for this exam without qualifying as per the mentioned eligibility criteria. Should the audit team discover that a certification was granted to a candidate who sat for the exam and did not qualify as per the eligibility criteria, EC-Council also reserves the right to revoke the candidate's certification.

Retention Of Documentation: EC-Council will not retain any supporting documents related to the application beyond a period of 2 years from date of receipt.

Special Accommodation: Should you have a special accommodation request, you can write to us at [email protected], for more information on our special accommodation policy please refer to https://cert.eccouncil.org/special-accommodation-policy.html

EC-Council Exam Eligibility Application Form v3.5

CEH (Certified Ethical Hacker)

CHFI (Computer Hacking Forensic Investigator)

CND (Certified Network Defender)

CTIA v1 (Certified Threat Intelligence Analyst v1)

CASE-JAVA v1 (Certified Application Security Engineer - Java v1)

CASE-.Net v1 (Certified Application Security Engineer - .Net v1)

EDRP v3 (EC-Council Disaster Recovery Professional v3)

ECSA v10 (EC-Council Certified Security Analyst v10)

Eligibility Requirements Either one of the following criteria is required by EC-Council so that a determination can be made regarding a candidates eligibility.

a) If a candidate has completed “Official” training through an EC-Council Authorized Training Center (ATC).Accepted “Official” training solutions: Instructor-Led (ILT) or Academic Learning.

b) A Candidate may be granted permission to attempt the exam without “Official” training if:

1. The Candidate has and can prove two years of Information Security related experience.*2. The candidate remits a non-refundable Eligibility Application Fee of $100 (USD).3. The candidate submits a completed Exam Eligibility Application Form.

Application Submission StepsStep 1: Complete the application form.

Step 2: Attach a copy of your resume, and a scanned copy of an identification document, such as Employee i-Card of your current or previous employment, which does not carry any Personally Identifiable Information. EC-Council strongly discourage you from submitting your passport, driver's license, government ID or any other identification document that carries Personally Identifiable Information.

Step 3: Scan the documents and e-mail them to [email protected]

Step 4: Remit $100 payment for Non-refundable Eligibility Application Fee

Step 5: A representative from EC-Council's Certification Department will contact your Boss / Supervisor / Department head to verify the information submitted on your application.

Step 6: If your application is approved, you will be required to purchase the exam voucher directly from EC-Council store. You will then receive your exam voucher code.


(Please write clearly)

Number of months of IT Security related work experience with this employer:

Type of IT Security related work:

Experiencequalificationscertifiedbysupervisor/agencyrepresentative

Supervisor Name & Email Address: Position:

Country: Zip/PostalCode:

Last Name:

Applicant Information

First Name:

Proof of Identity:

Address:

City/State/Province:

Daytimephonenumber/Cellular other:

Email Address:

ExperienceQuali ications

Company Name:

CompanyURL:

JobTitle/Position:

Number of years with this employer:



Statement of Compliance

TheobjectiveofEC-Council’scertificationsistointroduce,educateanddemonstratehackingtechniquesandtoolsforlegalsecuritytestingpurposesonly.ThosewhoarecertifiedbyEC-Councilanyofourvarious“Hacking”disciplines,acknowledgethatsuchcertificationisamarkofdistinctionthatmustbebothearnedandrespected.

Inlieuofthis,allcertificationcandidatespledgetofullysupporttheCodeofEthics.Certifiedprofessionalswhodeliberately or intentionally violate any provision of the Code will be subject to action by a review panel, which can result intherevocationofthecertification.

To this end, you will not exploit the thus acquired skills for illegal or malicious attacks and you will not use such tools in an attempt to illegally compromise any computer system. Additionally you agree to indemnify EC-Council and its partners with respect to the use or misuse of these tools, regardless of intent. You agree to comply with all applicable local, state, national and international laws and regulations in this regard.

IcertifythatImeettheexperienceandtrainingrequirementstoapplytobecomecertifiedinEC-Council’svarious“Hacking”certificationdiscipline’s.Theinformationcontainedinthisapplicationistrueandcorrecttothebestofmyknowledge.IunderstandthatifIengageinanyinappropriate,unethical,orillegalbehaviororactivity,mycertificationstatus can be terminated immediately.

BysubmittingthisformtoEC-Council,youagreetoindemnifyandholdEC-Council,itscorporateaffiliates,andtheirrespectiveofficers,

directorsandshareholdersharmlessfromandagainstanyandallliabilitiesarisingfromyoursubmissionofPersonallyIdentifiable

Information (such as passport, government ID, social security number etc) to EC-Council. Should EC-Council receive any Personally

IdentifiableInformationattachedtothisapplication,thisapplicationwillberejected.

Agree

Signature: Date:

Disagree

If you submit electronically please don't forget to attach the requested documents. Also, by clicking agree and typing your name in the signature slot, you agree to comply with the statement of compliance. If you choose to print and fax in your application, please sign with your original signature to secure your compliance.

*Cumulative experience is acceptable. (IT Security experience does not need to be in current job, or in one job)**If self-employed, please submit letter from at least one client describing your IT Security contribution to their business.

Print Form



Retakes & Extensions

EC-Council Exam Retake Policy

IfacandidatedoesnotsuccessfullypassanEC-Councilexam,he/shecanpurchaseECCExamcenter voucher to retake the exam at a discounted price.

a. Ifacandidate isnotabletopasstheexamonthefirstattempt,nocoolingorwaitingperiod isrequired to attempt the exam for the second time (1st retake).

b. If a candidate is not able to pass the second attempt (1st retake), a waiting period of 14 days isrequired prior to attempting the exam for the third time (2nd retake).

c. If a candidate is not able to pass the third attempt (2nd retake), a waiting period of 14 days isrequired prior to attempting the exam for the fourth time (3rd retake).

d. If a candidate is not able to pass the fourth attempt (3rd retake), a waiting period of 14 days isrequiredpriortoattemptingtheexamforthefifthtime(4thdretake).

e. Acandidateisnotallowedtotakeagivenexammorethanfivetimesina12-month(1year)periodand a waiting period of 12 months will be imposed before being allowed to attempt the exam forthe sixth time (5th retake).

f. Candidates who pass the exam are not allowed to attempt the same version of the exam for thesecond time.

EC-Councilstronglyadvisescandidatewhofailtheexamforthethirdtime(2ndretake)toattendofficial

hands-ontrainingthatcoversthecertificationobjectives.ThisisnotapplicableforLPT(Master)Exam.

EC-Councilreservestherighttorevokethecertificationstatusofcandidateswhoattempttheexamwithout

abiding to EC-Council retake policy as stated above.

Extension Policy

EC-Council exam vouchers are valid for a maximum period of one year from the date of purchase. Acandidatemayopttoextendhis/herEC-Councilexamvouchersforanadditional3monthsfor $35 if the voucher is valid (not used and not expired). Vouchers can only be extended once.

Voucher Policy

Once purchased, EC-Council vouchers (new, retake, or extended) are non-refundable, nontransferable,andnon-exchangeable.EC-Councilreservestherighttorevokethecertificationstatus of candidates who attempt the exam without abiding to any of the above EC-Council voucher policies.


EC-Council Special Accommodation Policy

Acandidatewithdisabilitiesisdefinedasapersonwhohasaphysical,sensory,physiological,cognitive and/or developmental impairment that makes it difficult or impossible to attempt EC-Council certification exams using the standard testing equipment or within the standardexam duration.

In line with EC-Council’s commitment to comply with the Americans with Disabilities Act (ADA, 1991), EC-Council will accommodate reasonable requests by candidates with disabilities who wouldliketoattemptanyEC-Councilcertificationexams.Suchrequestswillfairlyequatedisabledcandidates with other candidates and enable them to denote their skills and knowledge in EC-Council’s exams.

The special accommodation request is evaluated based on the candidate’s particular accommodation request, nature of disability, and reasonableness of the request. The request form requires a legally approved expert, practitioner, or professional in the fields of physicalormentalhealthcaretoconfirmtheneedforspecialaccommodation.Therequestformhas2sections:

Section1shouldbefilledandsignedbythecandidate,andSection2istobefilledandsignedby a legally approved professional, expert or practitioner to support the candidate’s special accommodationrequest.TheinformationrequestedbyEC-Councilwillbeheldinstrictconfidenceand will not be released without the candidate’s permission.

Candidates are required to submit their special accommodation requests to EC-Council at least 30 days prior to registering for an exam. EC-Council will respond with its decision within 14 days andprovidethecontactdetailsoftestingcenter/sthathavetheinfrastructuretoaccommodatethe candidate’s special needs.

Foranydetailsorclarification,[email protected]


EC-CouncilSpecial Accommodation Request Form

Please submit the completed form to EC-Council as following:

E-mail Procedure Sendtheformtocertmanager@eccouncil.org.Pleaseattachtheformasascanned document that includes the certifying authority’s signature.

Section 1: APPLICANT INFORMATION

Name :

Address (including city, state, and postal code) :

Phone Number:

Email Address:

Signature: Date:

EC-Council Voucher Number (if available):

Please list all examinations and versions for which you are requesting accommodations:


Accessible testing site (for example, ramp for wheelchairs)

Amanuensis (recorder of answers)

Extended exam time—one and one-half times the usual allotment

Extended exam time—twice the usual allotment

Extra time for breaks (specify frequency and duration): ..........................................................................

Reader (person to read the exam items aloud)

Separate testing room

Special chair (specify type): .................................................................................................................................

Special input device, such as a trackball mouse (specify type): ............................................................

Special output device, such as a larger monitor (specify type): ............................................................

Written instruction of exam procedures

Other (please describe in the space below):


Section 2: DOCUMENTATION OF ACCESSIBILITY NEEDS

I have known

in my capacity as a

I have read the accompanying description of potential accessibility barriers and understand the nature of the examination(s) to be administered, and I certify that I have documentation on record supporting the need for accommodation. I believe that this applicant should be provided the following accommodations (identify relevant accommodations):

since

(Examination applicant name)

(Professional title)

(Date)


Professional’s Name:

Professional’s Title :

License Numberand Type (if applicable}:

Phone Number :

Email Address :


Justificationforaccommodation(includedescriptionofcondition):

Contact information for professional certifying accommodation needs:

Signature: Date:



POTENTIAL ACCESSIBILITY BARRIERS

Standard format for EC-Council certificationexamspresentthefollowingpotentialaccessibility barriers.

ManualExaminees must use a mouse to point-and-click, click-and-drag, navigate from one question to the next by clicking, and perform tasks in a simulated or emulated software environment. Exam question formats include multiple choice questions in which the candidate answers by clicking on the selected response(s).

OpticalReading text: Exam questions are written at a reading level appropriate to the content. The electronic exams must be read on a 15-inch or larger monitor with at least 1024x768 resolution. The font can be as small as 9 pt. in graphics and 11 pt. in text. Graphics will be displayed on the monitor (possibly in color).

Physical Stamina

Exams last for 4 hours (standard)

If you need more information in order to decide what accommodations are necessary, please contacttheEC-CouncilCertificationDivisionatcertmanager@eccouncil.org


Exam development is a pivotal process that emphasizes on the technical, structural, semantic, and linguistic quality of exam items. Exam quality checks are done by a team of independent expertsandprofessionalstoensurethattheexamitemsareclear,error-free,unbiasedand/orunambiguous.

Development Process

An invaluable input from industry experts was considered in the ANSI accredited CND exam development, especiallyonhowtheCNDqualificationsandcredentialsareexercisedworldwide.TheCNDexamismeanttometiculouslyandunsparinglytranscendordinaryknowledgesoastoreflectivelygaugethenecessaryknowledge and skill required by experts in the domain of Computer Forensics.

Development phases

The CND exam development process is comprised of 9 phases that cogently focus on optimizing theexamtoreflectqualitiesofrelevance,validityandreliability.

Objective domain definition

Subjectmatterexperts(SMEs)highlightthesignificantjobfunctionsofcomputerforensics.

Job analysis

The jobanalysis identifies the tasksandknowledge important to theworkperformedbyprofessionalsinthefieldofITSecurity;and,createstestspecificationsthatmaybeusedtodeveloptheANSIaccreditedCNDexam.Theresultofajobanalysisisacertificationexamblueprint.

The tasks and knowledge statements are transmuted into a survey that experts would use to rate, measure, and assess the skills and knowledge required. These ratings are used to rank the statements and determine the number of questions to stem from each exam statement.

Scheme Committee Approval

EC-Council Scheme Committee, a group of experts, inspects and validates the objective domain and the approach used in the job analysis prior to the authoring or writing of the exams.

Exam writing

SMEs write the exam items to measure the objectives stated in the exam blueprint. The exact number of exam items that they write is dependent on the feedback of the job analysis phase. The approved items are those that are technically, grammatically, and semantically clear, unbiased, and relevant.

Standard setting

A panel of experts other than those who write the items will answer and rate all items to deduce a minimum passing or cut score. Scores vary from one exam to another due to the scoredependenceontheitemspooldifficulty.

ANSI Accredited CND Exam Development & Exam Item Challenge


Final Scheme Committee Approval

TheEC-CouncilSchemeCommitteegivetheirfinalapprovalofthewholeprocesspriortothe beta exam publication.

Beta exam

Once the Scheme Committee approves the scheme a beta exam is published. Candidates are to sit for the beta exam under identical conditions to the real exam. The distribution of the beta exam scores enables EC-Council to assess and calibrate the actual exam for better quality.

Final evaluation

The number and quality of items in the real live exam is determined by the scores and results ofthebetaexam.Theanalysisofthebetaexamincludesdifficultyof items,capabilityofdistinguishing level of candidates’ competencies, reliability, and feedback from participants. EC-Council works closely with experts to continuously inspect the technical correctness of the questions and decide the pool of items that will be utilized for the live exam.

Final Exam Launch

ECCoperateandoverseetheadministrationofEC-Councilcertificationexamsintheircentersaround the world.

If the candidate believes that a specific part of the CND exam is incorrect, he/she canchallenge or request evaluation of the part in question via the steps enumerated below. This should be done within three calendar days of the exam day. Such a process is necessary to identifyareasofweaknessorflawsinthequestionsbuttheexamitselfcannotbere-scored.Nevertheless, all possible efforts are not spared to assure the candidate’s satisfaction. The candidate’sfeedbackisparamounttoEC-Councilcertificationexams.

Steps for challenging exam items

1. Fill and sign EC-Council Exam Feedback Form as detailed as possible. The detailed and clear

description of the challenge will accelerate the review process. No candidate’s exam item challenge

of the exam’s items will be considered without completing the form.

2. The form should be submitted within 3 calendar days from exam date to

[email protected] the subject line typed “Exam Item Evaluation”. Only requests

received within 3 working days from taking the exams will be reviewed.

3. Thecandidatemustfillaseparateformforeachexamitemhe/sheischallenging.

4. EC-Council will acknowledge receipt of the request by email. This may include a conclusive result

of the evaluation, or an estimated time for the evaluation process to be completed and results to

be shared with the candidate.


EC-Council Exam Feedback FormUse this form to describe in detail the specific reasons you are challenging an EC-CouncilCertificationexamitem.Includeyourcontactinformation,registrationID,thenumberandnameof the exam, the date you took the exam, and the location of the testing center. Please provide as much detail as possible about the item to expedite review. Your challenge will not be accepted for evaluation unless this form is complete.

Within three calendar days of taking the exam, submit this form by e-mail to [email protected]“ExamItemEvaluation”inthesubjectline.Youmustsubmitaseparate form for each exam item you are challenging.

Your submittal will be acknowledged through e-mail. At that time, you will receive either the result of the evaluation or, if more time is needed for evaluation, an estimate of when you can expect a decision.

Full Name :

Email Address :

Phone Number :

Exam Portal :

Exam Voucher No :

Exam No & Name :

Exam Date :

Test Center Location :

Mailing Address: : (including city, state,and postal code)

(ECC Exam Center)

(MM/DD/YYYY)(When did you takethe exam?)

(Where did you take the exam?)

Test Center Name

Street AddressCity,State/Province Zip/PostalCodeCountry


EC-Council Exam Feedback Form

Item Description(Describe the exam item in detail. Explain why you believe the item is not valid.)

Signature Date


EC-CouncilCertificationExamPolicy

EC-Councilhasseveralexampoliciestoprotectitscertificationprogram,including:

a. Non-Disclosure Agreement (NDA)

b. CandidateCertificationAgreement(CCA)

c. Security and Integrity Policy

Non-Disclosure Agreement (NDA)

Prior to attempting an EC-Council exam, candidates are required to agree to EC-Council NDA terms. Candidates should not attempt the exam unless they have read, understood and accepted the terms and conditions in full. By attempting the exam, the candidates signify the acceptance of the NDA terms. In the event that the candidate does not accept the terms of the agreement, he/she is not authorized by EC-Council to attempt any of its certification exams.The NDA mandates that candidates not to disclose exam content to any third party and do not use the content for any purpose that will negatively undermine the integrity and security of the certification exam. All content and wording of the exam questions is copyrighted by EC-Council under the protection of intellectual property laws. Action will be taken against violators of their signed NDAs. EC-Council reserves the right to revoke the candidate’s certification status, publish the infraction, and/or take the necessary legal action against the candidate.

Please refer to Appendix B for EC-Council NDA.

Candidate Certification Agreement (CCA)

Prior to attempting an EC-Council exam, candidates are required to agree to EC-Council CCA terms. Candidates should not attempt the exam unless they have read, understood and accepted the terms and conditions in full. By attempting the exam, the candidates signify the acceptance of the CCA terms. In the event that the candidate does not accept the terms of the agreement, he/she is not authorized by EC-Council to attempt any of its certification exams. Through passing the certification exam, successful candidates are governed through EC-Council CCA. They are authorized to provide corresponding services and to use EC-Council marks, titles and benefits pertaining to the certification program(s) that the candidate has completed. Action will be taken against violators of their signed CCAs. EC-Council reserves the right to ban candidates from attempting EC-Council exams, revoke the candidate’s certification status, publish the infraction, and/or take the necessary legal action against the candidate.

Please refer to Appendix B for EC-Council CCA.


Security and Integrity

EC-Council is committed to communicating clearly what may or may not represent unethical, fraudulent, or cheating practices. We exert every effort to raise the necessary awareness among our candidates about this.

Security Policies

The policies developed and maintained by EC-Council are meant to guard the integrity, confidentiality,andvalueofEC-Councilexamsandintellectualproperty.

a. Candidate bans

In the case of any infringement to any rules or policies in the NDA or any misdemeanor or misusethatharmscertificationprograminwhateverway,EC-Councilreservestherighttobar the candidate from any future EC-Council certification exams by EC-Council. This mayalsobeaccompaniedbyEC-Councildecertification.Belowaresomeexamples:

• The transference, distribution, creation, trading, or selling of any derived content of theexam through means like but not limited to copying, reverse-engineering, downloadingor uploading, or any other form of distribution whether electronically, verbally, or via anyother conventional or unconventional means for any purpose.

• Infringing EC-Council intellectual property.

• Utilizing the exam or any of its content in any way that may be break the law.

• Not adhering to the exam retake policy

• Forgery of exam scores report or any manipulation with its content.

• Any sort of cheating during the exam including communicating with or peeking on othercandidate’s answers.

• The sending or receiving of any information that can be a source of any assistance not inaccordance with accepted rules or standards, especially of morality or honesty.

• The use of disallowed or unauthorized materials such as cheat sheets, notes, books, orelectronic devices such as tablets or mobile phones.

• The use of certain materials that have been memorized re-created to provide an almost orcloseexactreplicaoftheexam,widelyknownas“braindump”.

• Identity impersonation when sitting for the exam.

• Not adhering to EC-Council NDA.

• Not adhering to EC-Council CPA.

• Not adhering to EC-Council exam guidelines.

b. Candidate Appeal Process

• Banned candidates have a right to appeal to EC-Council. The candidate should fill theEC-Council Appeal form in full, attach his/her exam transcript and submit it tocertmanager@ eccouncil.org within 90 days from the EC-Council ban date.


• EC-Council will complete its thorough investigation in a maximum 15 working days and willcontactthecandidatewiththefinaldecision.

• IfthecandidateisnotsatisfiedbyEC-Council’sdecision,he/shehastherighttoreferhis/hercasetotheSchemeCommittee.TheSchemeCommitteedecisionisfinal.Pleasereferto the Appeal Process section for more details.

c. Exam Retake Policy

• Ifacandidate isnotable topass theexamon thefirstattempt,nocoolingorwaitingperiod is required to attempt the exam for the second time (1st retake).

• If a candidate is not able to pass the second attempt (1st retake), a waiting period of 14days is required prior to attempting the exam for the third time (2nd retake).

• If a candidate is not able to pass the third attempt (2nd retake), a waiting period of 14 daysis required prior to attempting the exam for the fourth time (3rd retake).

• If a candidate is not able to pass the fourth attempt (3rd retake), a waiting period of 14daysisrequiredpriortoattemptingtheexamforthefifthtime(4thdretake).

• Acandidateisnotallowedtotakeagivenexammorethanfivetimesina12-month(1year)period and a waiting period of 12 month will be imposed before being allowed to attemptthe exam for the sixth time (5th retake).

• Candidates who pass the exam are not allowed to attempt the same version of the examfor the second time.

• EC-Council strongly advises candidate who fail the exam for the third time (2nd retake)to attend official hands-on training that covers the certification objectives. This is notapplicable for LPT (Master) Exam.

• EC-Councilreservestherighttorevokethecertificationstatusofcandidateswhoattemptthe exam without abiding to EC-Council retake policy as stated above.

d. EC-Council Test Center (ETC) Closures Due to Security or Integrity Reasons

If there is a security or integrity issue with a certain testing center EC-Council may decide to suspend testing there until an investigation is complete or terminate the ETC status. EC-Council will provide affected candidates with a list of alternative test centers where they may attempt the EC-Councilcertificationexam.

e. Candidate Retesting at Request of EC-Council

In case of any suspicious patterns or trends on either the side of the candidate or the testing centerEC-Council reserves the right todemand thecandidate(s) to re-sit for theexamand/or assessment test. Candidate is to agree to the retest, failing which EC-Council will not award thecertification to thecandidate.Candidatewillbegivenonechance to take theCandidateRetesting Audit (CRA) exam. Should candidate fail to pass the CRA exam, candidate will be given


one chance to take the full exam again. Should candidate fail to pass the full exam, candidate will be temporarily barred from taking the exam.

The new retest exam location will be decided by EC-Council and at a time that is collectively convenient to the candidate and EC-Council.

EC-Council has the right to ask for additional information pertaining to the experience and educationbackgroundofthecandidateonthegroundsofverification.

f. Revoking Certifications

Theinfringementofanyexampolicies,rules,NDA,certificationagreementortheinvolvementinmisdemeanorthatmayharmtheintegrityandimageofEC-Councilcertificationprogram,may result in the candidate’s temporary or permanent ban, at EC-Council’s discretion, fromtaking any future EC-Council certification exams, revocation or decertification of currentcertifications.Suchinfringementsincludebutarenotlimitedto:

• The publication of any exam contents or parts with any person without a prior writtenapproval from EC-Council.

• The recreation, imitation, or replication of any exam content through any means includingmemory recalling whether free or paid through any media including Web forums, instantmessaging, study guides, etc.

• Harnessing any materials or devices not explicitly authorized by EC-Council during theexam.

• Taking out any materials that hold any exam contents outside the exam room, using forexample, scratch paper, notebooks, etc.

• The impersonation of a candidate.

• Meddling with the exam equipment in an unauthorized way.

• Giving or being receptive of any assistance unauthorized by EC-Council.

• Acting in an uncivil, disturbing, mobbish, or unprofessional manner that may disregard ordisrespectothercandidatesorexamofficialsduringtheexam.

• Communicating by whatever verbal or non-verbal means with other candidates in theexam room.

• Not adhering to EC-Council Exam Retake Policy and other candidate agreements.

• Not adhering to EC-Council Code of Ethics.

• Felony conviction in the court of law.

g. Beta Exam

• Sitting for a beta exam is only by invitation.

• Beta tests are focused on collecting data on the exam itself and are not focused oncertifying you.

h. Right of Exclusion

EC-Council reserves the right of exclusion of any test centers, countries, or regions from EC-CounciladministeringEC-Councilcertificationexam/s.


CND Credential Renewal

Your CND credential is valid for 3 years.

To renew your credential for another 3-year period you need to update your EC-Council Continuing Education (ECE) credit account in the EC-Council Aspen portal and submit proof of your earned credits.Tomaintainyourcertification,youmustearnatotalof120creditswithin3yearsofECEcycle period.

The credits can be earned in many ways including attending conferences, writing research papers, preparing for training classes in a related domain (for instructors), reading materials on related subjectmatters,takinganexamofanewerversionofthecertification,attendingwebinars,andmany others.

If you fail to meet the certification maintenance requirements within the 3-year time frame EC-Councilwillsuspendyourcertification.Yourcertificationwillbesuspendedforaperiodof1yearunlessyouearntherequired120ECEcreditstomaintain/renewyourcertification.

If you fail tomeetcertificationmaintenance requirementsduring the suspensionperiodyourcertificationwillberevoked.Youwillneedtotakeandpassthecertificationexamagaintoearnthecertification.

If you hold multiple EC-Council certifications, credits earned will be applied to all activecertifications.

For full details regarding the ECE Policy please refer to the next section.



EC-Council Continuing Education (ECE) Policy

1. REASONS FOR INTRODUCTION OF ECE SCHEME

All legitimate and credible certifications have a re-certification program. In fact, ANSI/ISO/IEC 17024,a quality accreditationbody requires credible certificationproviders to have their own re-certificationprogram. Requirement 6.5.1 states, “The certification body shall define recertification requirementsaccordingtothecompetencestandardandotherrelevantdocuments,toensurethatthecertifiedpersoncontinuestocomplywiththecurrentcertificationrequirements.”

Continued competency can be demonstrated though many methodologies such as continuing professional education, examination (often not re-taking the original exam but an exam that would be at a higher level), or portfolios (when there is a product involved). The fact is there needs to be a time limit for the certificationtoensuretheconsumersthatthepersonhasup-to-dateknowledge.

ThisiswhyseveralgovernmentalagenciesaremandatingaccreditationofcertificationsinfieldssuchasIT,Crane Operators, and Selling of Securities to the elderly.

Certification’smainpurposeisto“protectthepublic/consumers”NOTtoprotecttheprofession.Whenhealth, safetyandsecurityareat risk,certification isneededand itcannotbegiven fora “lifetime”. Itis generally noted that, if professionals are not required to maintain their knowledge and skills in their profession, they won’t. Today, credible organizations within professional domains require their members to

provide evidence of a continuous learning as a basis for maintaining their license.

Differentiation

TheECEwillbrand,differentiateanddistinguishacertifiedmemberasdedicated ITSecurityprofessional ifhe/sheiswillingtocontinuously learnandshareknowledgetokeepabreastofthe latest changes in technology that affects the way security is viewed, deployed and managed. ThisisakeyrequirementofemployersinternationallyandEC-Councilbeingamajorcertificationorganization supports it.


How does it work?

OnceacandidatebecomescertifiedbyEC-Council, therelationshipbetweenEC-CouncilandcandidatewillalwaysbegovernedbytheEC-CouncilCandidateCertificationAgreementwhichcandidate must agree to prior from receiving your certification. This agreement is alsoprovidedathttps://cert.eccouncil.org/images/doc/EC-Council-Certification-Agreement-5.0.pdf

Ifacertifiedmemberearnedcertification/sthatareincludedundertheECEscheme,he/shewillhavetoachieveatotalof120credits(percertification)withinaperiodofthreeyears.Ifamemberholdsmultiplecertifications,creditsearnedwillbeappliedacrossallthecertifications.However,effectiveJanuary1st,2013,eachcertificationwillhaveitsownECErecertificationrequirementswithin its respective 3-year ECE window.

The credits can be earned in many ways including attending conferences, writing research papers, preparing for training classes in a related domain (for instructors), reading materials on related subjectmatters,takinganexamofanewerversionofthecertification,attendingwebinars,andmanyothers.QualifiedECEactivitiesmusthavebeencompletedwithinECEprogram’s3-yearwindow and must be submitted in only one ECE 3-year window.

2. RECERTIFICATION

EffectiveJanuary1st,2009,allEC-Councilcertificationswillbevalidforthreeyearsfromthedateofcertification.Duringthethreeyearperiod,thecertificationmustberenewedbyparticipatingin EC-Council Continuing Education (ECE) Program.

Formemberswhowerecertifiedpriorto2009,theirECEperiodwillbefromJanuary1st,2009untilDecember31st,2011.FortheirfirstECESchemePeriod(2009-2011),theyareonlyrequiredto meet a total of 120 ECE credits By March 31st, 2013.

Upon completion of the 3-year ECE program and meeting the requirements, the member’s certificationvaliditywillbeextendedforanotherthreeyearsfromthemonthofexpiry.

EC-Council has introduced in 2018 its new American National Standards Institute (ANSI) accreditedversionofitsCNDcertificationprogram.

3. SUSPENSION, REVOCATION & APPEAL

SUSPENSION

Ifthecertifiedmemberfailstomeetcertificationrequirementswithinthe3-yeartimeframe,EC-Councilwillsuspendhis/hercertification.

SuspendedmemberswillnotbeallowedtousethecertificationlogosandrelatedEC-Councilmembershipbenefits.

Suspended members must remediate their suspension within a maximum period of 12 months fromthedateoftheexpiryofthe3-yeartimeframe.Failingwhich,themember’scertificationandstatuswillberevokedandthememberwillneedtochallengeandpassthecertificationexamagaintoachievecertification.

Suspendedmembersthatsubsequentlymeetthe120ECEcreditrequirementswithinthespecified12 months deadline from the date of the expiry of the 3-year time frame will be reinstated as a memberingoodstandingandcanenjoytheuseoftheircertificationlogoandrelatedEC-Councilbenefits.However,thereinstatedmemberwillhaveonlyareducedperiodtoachieveanother120ECEcreditsfortheirnextrecertificationwindow.“Reducedperiod”referstoatimeframeof3years less the suspension period.

https://cert.eccouncil.org/images/doc/EC-Council-Certification-Agreement-5.0.pdf


REVOCATIONS

Ifmemberfailstomeetcertificationrequirementsduringthesuspensionperiod,he/shewillhavethecertificationrevokedandwillnolongerbeallowedtocontinueusageofthecertificationlogoandrelatedbenefits.Memberswhosecertificationisrevokedwillberequiredtoretakeandpasstherespectivenewexamtoregaintheircertification.

APPEALS

Members whose certification has been suspended or revoked due to non-compliance ofcertification requirementsmay send in an appeal inwriting toEC-Council. This appeal lettermustbereceivedbyEC-Councilwithinninety(90)daysofthesuspension/revocationnotice,providing details of the appeal and reason(s) for non-compliance.

4. Audit Requirements

Certifiedmembers are required tomaintain sufficient evidence to show your involvement inactivities that earns you ECE credits. There is no requirement to submit evidence until it is requestedforspecificallybyEC-Council.

5. Important Notice

Please note that the above is subject to change from time to time without prior notice. EC-Council reserves the right to make changes as required in order to maintain the reputation andrecognitionofitscertificationsandcredentials.However,besteffortwillbeusedininformingmembers of changes via the website.


C|ND CAREER PATH

If you would like to pursue your career beyond CND, you have many paths you can choose from:

a. If you would like to be a licensed security consultant, apply to become a Licensed PenetrationTester (LPT).

b. Ifyouwouldliketobecomeatrainer,applytobecomeaCertifiedEC-CouncilInstructor(CEI).(Terms & conditions apply)

c. If you would like to be a multi-domain expert, earn the Certified Ethical Hacking (CEH),Certified Threat Intelligence Analyst (CTIA) or choose from many other specializedcertifications.

d. If you would like to earn a master’s degree in IT Security, consider applying for the EC-CouncilUniversity (ECU) Master of Security Sciences (MSS). By earning the CND credential you haveautomatically earned 3 credits towards the degree.

Formoredetailsregardingtheabovecertifications,pleasevisithttps://cert.eccouncil.org/


Code of Ethics

1. Keepprivateandconfidentialinformationgainedinownprofessionalwork,(inparticularifitpertains to your client lists and client’s personal information). Not collect, give, sell, or transferany personal information (such as name, e-mail address, Social Security number, or otheruniqueidentifier)toathirdpartywithoutyourclient’spriorconsent.

2. Protect and respect the intellectual property of others by relying on your own innovationand efforts, thus ensuring that all benefits vestwith its originator.Disclose and report toappropriate persons or authorities’ potential dangers to any e-commerce clients, the Internetcommunity, or the public, as applicable.

3. Provide service in own areas of competence. You should be honest and forthright about anylimitationsofownexperienceandeducation.EnsurethattheCertifiedMemberisqualifiedforany project by an appropriate combination of education, training, and experience.

4. Never knowingly use software or process that is obtained or retained either illegally orunethically.

5. Nottoengageindeceptivefinancialpracticessuchasbribery,doublebilling,orotherimproperfinancialpractices.Useandprotectthepropertyofyourclientsoremployersonlyinwayswhich are properly authorized, and with the owner’s knowledge and consent.

6. Avoidanyconflictofinterest.Disclosetoallconcernedparties,including(withoutlimitation)yourclients,employers,EC-Councilanyactualorpotentialconflictsofinterestthatcannotreasonably be avoided or escaped. For the purpose of clarity, if you have participated in ItemwritingforanyoftheEC-Councilcertificationexaminations,youwillnotbeallowedtositforthesamecertificationexamination.Further, ifyouwishtobeEC-Council’sConsultant,youmustdiscloseyourassociationwithEC-Council’sotherproductsand/orservicesand/oryourassociationwithcompetingproductsand/orservices.

7. EnsuregoodmanagementforanyprojectasaCertifiedMember.

8. Add to the knowledge of the e-commerce profession by constant study, share the lessons ofownexperiencewithfellowEC-Councilmembers,andpromotepublicawarenessofbenefitsof electronic commerce.

9. Conduct oneself in the most ethical and competent manner when soliciting professional service orseekingemployment,thusmeritingconfidenceintheCertifiedMember’sknowledgeandintegrity.

10. Ensure ethical conduct and professional care at all times on all professional assignmentswithout prejudice.

11. Not to associate with malicious hackers or engage in any malicious activities.

12. Not to purposefully compromise or allow the client’s or organization’s systems to becompromised in the course of the Certified Member’s professional dealings. Ensure allpenetration testing activities are authorized and within legal limits.


13. Not to take part in any black hat activity or be associated with any black hat community thatserves to endanger networks.

14. Not to be part of any underground hacking community for purposes of preaching andexpanding black hat activities.

15. Not tomake inappropriate reference to the certificationormisleadinguseof certificates,marks or logos in publications, catalogues, documents or speeches.

16. Not to be in violation of any law of the land or have any previous conviction.

17. Makeclaimsregardingcertificationonlywithrespecttothescopeforwhichthecertificationhas been granted.

18. NottousethecertificationinamannerastobringEC-Councilintodisrepute.

19. Not to make misleading and/or unauthorized statement regarding the certification orEC-Council.

20. Discontinue the use of all trademarks as regard to the certification which contains anyreferencetoEC-Counciland/orEC-Counciltrademarkorlogoorinsigniauponsuspension/withdrawalofthesaidcertification.

21. ReturnanycertificatesissuedbyEC-Counciluponsuspension/withdrawalofthecertification.

22.Refrain from further promoting the certification in the event of the said certification iswithdrawn or suspended.

23. Inform EC-Council without any undue delay of any physical or mental condition which renderstheCertifiedMemberincapabletofulfillthecontinuingcertificationrequirements.

24. Maintain the certification by completing, within the time frame specified by EC-Council,all continuing certification requirements (if any) that correspondwithCertifiedmember’sparticularcertification.

25. To not to participate in any cheating incident, breach of security, misconduct or any otherbehavior thatcouldbeconsideredacompromiseof the integrityorconfidentialityofanyEC-Councilcertificationexamination.


ETHICS VIOLATIONSEC-Council commitment towards ethics is the mainspring that holds all its programs, services, people and operations together. EC-Council regards ethics in earnest and from stem to stern. Corollary, EC-Council mandates and stipulates all its certified professionals, candidates, andprospective candidates to conduct themselves with the law, spirit of the law, and ethical practices thatwouldreflectpositivelyonclients,corporates,industries,andthesocietyatlarge.TheEC-Council Code of Ethics tops EC-Council mandatory standards and is a requisite and indeed a pillar of its strength.

EC-Councilhasanobjectiveandfairprocessofevaluatingcasesofethicsviolation.Anyperson/smayreportanEC-CouncilcertifiedprofessionalbyfillingEC-CouncilViolationofEthicsReportform,describingclearlythefactsandcircumstanceoftheviolation,andobtainingtheconfirmationoftwoverifierswhoconfirmthatthereportistrueandcorrect.TheDirectorofCertificationhasthe authority to temporarily suspend a member that is suspected of violating EC-Council’s Code of Ethics while the case is being brought before the EC-Council Scheme Committee.

The form will be submitted to EC-Council Scheme Committee for their review and resolution. The Committee will rule in light of substantial and sufficient evidence of ethics violation.Possibleresolutionsorpenaltiesmayincludedecertification,reprimand,warning,suspensionofcertification,publicationofinfractionand/orpenalty,andlastlyanypossiblelitigation.

EC-CouncilwillbeformallynotifiedoftheSchemeCommitteeresolutioninwritingandwithfulldetails.EC-Councilwillnotifythemember/s,personsorpartiesconcernedbyemailorregisteredmailoftheSchemeCommitteeresolution.TheCommitteeresolutionisconsideredasfinal.


EC-Council Ethics Violation Report FormComplaint lodged by:

:

:

:

:

Name

Email Address

Title/Company

Country

Phone :

EC-Council Cert ID :

(if applicable)

:

:

:

:

Verified by

Contact 1 Name

Email

Address

Title/Company

Country

Phone :

:

:

:

:

Contact 2

Name

Email Address

Title/Company

Country

Phone :

Complaint lodged against:

Name :


(if applicable)

Section of EC-Council Code of Ethics Violated:

A detailed description of the facts known and circumstances relevant to the complaint:

The information contained in this form is trueand correct to the best of my knowledge.

The information contained in this form is trueand correct to the best of my knowledge.

Signature/Date Signature/Date


Appeal Form v2

EC-Council


EC-Counciladaptsthetermappealasareferencetothemechanismbywhichacandidate/membercan

requestthereconsiderationofanEC-Councildecisionorexam.TheappealapplicantsshouldfillEC-Council

Appeal Form and attach all supporting evidence. For instance, if the applicant is seeking EC-Council’s

decision in relation to the exam, for example its equipment, materials, content, scheduling, registration,

orproctoring, he/should submitEC-CouncilAppealForm,EC-CouncilExamFeedback formandexam

transcript.

If the appeal is related to an EC-Council exam, the appeal request must be submitted to

[email protected] within seven (7) calendar days from exam date. All other appeals must [email protected] (60)calendardays fromEC-Council’swritten

decision. Appeals received beyond the above-mentioned timeframe would not be reviewed.

The appeal process is comprised of three primary stages:

Stage 1: EC-Council

EC-Council will inspect and scrutinize closely and thoroughly the candidate’s appeal before providingafinaldecision.Technicalissueslikepoweroutages,systemcrash,examitemswillbeforwarded to the EC-Council test centers to advise whether there are valid grounds for appeal. EC-Council will provide the candidate with the appeal results within 30 days from receipt of candidate’s appeal request.


Stage 2: Scheme Committee

While EC-Council would exert every effort to resolve all matters in a fair and objective manner, EC-CouncilgivestheapplicanttherighttoappealtoEC-CouncilSchemeCommitteeBoardifhe/sheisnotsatisfiedwithEC-Council’sdecision.TheSchemeCommitteewillverifytheintactnessofalleventsandprocessesandprovideEC-Councilwithitsfinaldecision,andEC-Councilwouldcommunicate the decision to the candidate.

The Scheme Committee meets once every quarter. Only appeal requests received at least 30 days before the meeting will be reviews at that session. Appeals received less than 30 days from the Scheme Committee meeting will be reviewed in the subsequent meeting.

Stage 3: Honorary Council

The appeal will only be put forward to the adjudication of a subcommittee of the EC-Council HonoraryCouncil,whichwillcompriseofnolessthan3members;iftheapplicantisnotsatisfiedwiththeSchemeCommitteefinaldecision.Therequestshouldbesubmittedbyraisingaticketathttps://eccouncil.zendesk.com/anonymous_requests/newinseven(7)calendardaysfromexamdate. Appeals received beyond the 30-days timeframe would not be reviewed.

The Honorary Council meets once every year. Only requests received at least 30 days prior to the Honorary Council meeting will be review at that session. Appeals received less than 30 days from the Honorary Council meeting will be reviewed in the subsequent meeting. The decision concluded by the Honorary Council is irrefutable and is obligatory to all parties involved in the appeal.


EC-Council Appeal FormIf the appeal is related to an EC-Council exam, the appeal request must be submitted within seven (7) calendar days from exam date. All other appeals must be submitted within sixty (60) calendar days from EC-Council’s written decision.

Kindly submit your appeal form to [email protected]

SECTION A

Name Details : (Name given when

enrolled)

Address : (includingcity, state, and postalcode)

Phone Number :

Email Address :


Test Centre Name :

TitleofCertification:

Test Centre Location :

EC-Council Proctor :Name (if known)

Exam Voucher No. :

Cert Award Date :

Exam Title :

Cert Expiry Date :

Exam Version :

Date Tested :

Are you a certified EC-Councilmember? If yes, please complete sectionBwith one of yourcertificationdetails.

SECTION B

SECTION C

Are you appealing against an EC-Council Exam? If yes, please complete Section C. If no, kindly proceed to Section D.


SECTION D

EC-Council Appeal Form

Details of your appeal

Candidate’s Signature

*Please attach a copy of score transcript/certificate, exam item or any other documents that

may support your appeal.


ChangeinCertificationScope

EC-Council shall, where applicable, give due notice to interested parties and certifiedmembers on changes in scope of certifications, rationale behind change, and effectivedates of change. Such changes will be published on the EC-Council Certification website (https://cert.eccouncil.org/)

EC-Council shall verify that each certifiedmember complieswith the changed requirementswithin such a period of time as is seen as reasonable for EC-Council. For instance, old versions of certificationexamsareretiredsixmonthsfromthedateofofficialannouncementofthelaunchof the new version of the exam. These changes will only be done after taking into consideration EC-Council Scheme Committee views.

EC-Council’s Scheme Committee is a member based network of volunteers that are recognized byEC-Councilasexpertsinthefieldofinformationsecurity.Theyarecarefullyselectedfromtheindustry and are committed to the information security community.

More importantly, they remain an independent voice for the industry and are responsible to adviseEC-Councilinthedevelopmentandthemaintenanceofkeycertification-relatedmatters.

ChangesmaybesuggestedbyanystakeholderofEC-Council,butchangeswillbeverifiedwithdocumented psychometric analysis conducted by experts. Psychometric analysis would be conductedtodeterminethecertificationscopeeverythreeyearsorsooner;whereasevaluationwouldbeconductedeveryyeartoensureifamendmentinscopeofcertificationisrequired.


EC-CouncilLogo Usage

EC-Council


EC-Council Logo Usage GuidelinesTouseanyofEC-Council’slogos,candidatemustbeanEC-CouncilCertifiedProfessional,EC-Council Test Center, EC-Council Accredited Training Center, or a Licensed Penetration Tester. A listofcertificationscanbefoundathttps://cert.eccouncil.org/certifications.html

In this context, logo shall mean and include all logos provided by EC-Council. The logo is a trademark of EC-Council.

1. GENERAL

• CertifiedMembercanonlyusethelogoinitsoriginalformasprovidedbyEC-Council.

• Certified Member must state the certification version number next to the logo such as v1.CertifiedMembermaynotalter,changeorremoveelementsofthelogoinanyotherway.

• “OnlyANSIaccreditedcertificationscarrytheANSIlogo”,theCertifiedNetworkDefender–ANSIaccredited version does not carry a version number.

• CertifiedMembermaynotalter,changeorremoveelementsofthelogoinanyotherway.

• CertifiedMembermaynottranslateanypartofthelogo.

• CertifiedMembermaynotuseelementsofthelogotobepartofthedesignofothermaterialsorincorporate other designs into the logo.

• CertifiedMembermaynotincorporatethelogoorpartsofthelogointoCertifiedMembercompanyname, company logo, website domain, trademark, product name and design, or slogan.

• CertifiedMembermaynotusethelogotoshowanyformofendorsementbyEC-Council.

2. INDIVIDUALS

• CertifiedMembermayusethelogoonhis/herbusinesscards,businessletters,resume,Websites,emails, and marketing materials for individual service.

• CertifiedMembermayonlyusethelogoofthecredentialhe/sheisawarded.

• CertifiedMembermaynotusethelogoifcertificationhasbeenrevokedorsuspended

• CertifiedMembermaynotusethelogoifcertificationtermhasexpired/lapsedandnotrenewed.

• CertifiedMembermaynotdisplaythelogotobelargerormoreprominentthancandidate’snameor company name and logo.

• CandidateswhoholdEC-Council‘RetiredStatus’maynotusethelogounlessthelogoisusedwiththeword‘retired’.

• Candidatemaynotusethelogoifhe/sheisnotcertified.

• Candidatemaynotusethelogoifhe/sheisstillinthemidstofaprogramandhavenotpassedthecertificationexam.

• CandidatemaynotusethelogotoshowaffiliationwithEC-Councilinanyway.

3. EC-Council Test Centers (ETCs) and EC-Council Accredited Training Partners (ATPs)

• ETCs and ATP’s may use the logo on their marketing materials related to EC-Council programsandcertifications.ETCsandATP’smaynotusethelogoonanymaterialnotrelatedtoEC-Councilcertificationsorprograms.

• ETCsmaynotusethelogotosignifyanyrelationshiporaffiliationwithEC-Councilotherthanasan ETC.

• ATPsmaynotusethelogotosignifyanyrelationshiporaffiliationwithEC-Councilotherthanasan ATP.


a) Color

Full Color

The colors used for the logos are red, yellow, black and white. The color codes are:

Color- Red RGB R: 255, G: 0, B: 0

Color- Yellow RGB R: 255, G: 255, B: 0

Black and White

The logo can also be printed in black and white due to budget restrictions. For this, the color

for the wordings and background of the logo must always be reversed. That is,

the wordings are in black and the background is white or the wordings are in white and the

background is black.

b) Size

The logo can be of any size but it must maintain all the elements of the logo without any distortions.

All elements of the logo must remain legible.

5. LOGO DETAILS

EC-Council Logo Usage Guidelines

4. COMPLIANCE

• EC-Council may occasionally conduct surveillance audits for materials bearing the logos. Candidates aretoabidebytheguidelinesstatedabove.CertifiedMembermaybesubjecttosanctionifhe/shedoesnotadheretotheseguidelinesandmayhavehis/hercertificationcredentialsuspendedor revoked.

• CertifiedMembermustimmediatelyceasetodisplay,advertiseorusethelogouponthesuspensionorrevocationofcertificationcredential.

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c) Spacing

Thelogomustnotbeoverlappedandbefullyprominent.Theremustbesufficientspacebetween

the logo and any other text or object. We recommend a minimum spacing of 0.3 centimeters.

d) Elements

All elements must remain in its original form. All elements of the logo must not be distorted or

altered.CertifiedMembermustensurethattheaspectratioismaintainedatalltimes.

e) Orientation

The logo must be presented in its upright form and not be displayed at other angles other than its

horizontal layout.

f) Multiple Credentials

IndividualswhoattainmultipleEC-Councilcertificationcredentialsmaydisplayanyofthelogos

forwhichcertificationhasbeenachieved.CertifiedMembermaynothowever,createalogowhich

displays a combination of all the credentials achieved. All logos must stand alone in its own right.

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6. USAGE EXAMPLES

These are examples on the usage of the logo. The usage guidelines must be strictly adhered to

a. Business Cards: We recommend displaying the logo on the lower left or lower right-hand sideofCertifiedMemberbusinesscard.

b. Business Letters: We recommend displaying the logo on the lower left or lower right-hand sideoftheletterheadpageofCertifiedMemberbusinessletter.

c. Resume: We recommend displaying the logo on the lower left or lower right-hand side of CertifiedMemberresume.

d. Website: We recommend displaying the logo at an appropriate location on CertifiedMember website.

e. Email: We recommend displaying the logo at the bottom of Certified Member emailsignature.

f. Marketing Materials: We recommend displaying the logo at an appropriate but prominent placeinCertifiedMembermarketingmaterials.



Should I attend training to attempt the CND exam?

EC-Council recommends, but not mandatory, that CND aspirants attend formal classroom training toreapmaximumbenefitofthecourseandhaveagreaterchanceatclearingtheexaminations.

What are the pre-requisites for taking a CND exam?

If you have completed CND training (online, instructor-led, or academia learning), you are eligible to attempt the CEH examination. If you opt for self-study, you must have minimum two years of work experience in the Information Security domain, submit a complete eligibility form and email it to [email protected] for approval and remit USD100 eligibility fee through our webstore at https://store.eccouncil.org. Once approved, the applicant will be sent instructions on purchasing a voucher from EC-Council store directly. EC-Council will then send the candidate the voucher code which candidate can use to register and schedule the test.

What are the eligibility criteria for self-study students?

It is mandatory for you to record two years of information security related work experience and get the same endorsed by your employer.

Where do I purchase the prepaid examination vouchers?

You can purchase the vouchers directly from EC-Council through its webstore at https://store.eccouncil.org

Is the $100 application fee refundable?

No, the $100 application fee is not refundable.

I have just completed the training. Can I defer taking a test to a later date?

Yes,youcan-subjecttotheexpirydateofyourexamvoucher.Ensurethatyouobtainacertificateof attendance upon completion of the training. You may contact your testing center at a later date and schedule the exam.

For how long is the exam voucher code valid for?

The exam voucher code is valid for 1 year from the date of receipt.

Do I have to recertify?

YouwillneedtoearnEC-CouncilContinuingEducationCredits(ECE)tomaintainthecertification.Go to https://cert.eccouncil.org/ece-policy.html for more information. If you require any assistance on this, please contact https://eccouncil.zendesk.com/anonymous_requests/new

FREQUENTLY ASKED QUESTIONS


Why are there different versions for the exam?

EC-Councilcertificationsareundercontinuousdevelopment.Weincorporatenewtechniquesandtechnology as they are made available and are deemed necessary to meet the exam objectives, as students are tested on concepts, techniques and technology.

How many times can I attempt the examination in case I do not pass in the first attempt?

Kindly refer to the Exam Retake Policy on our website at https://cert.eccouncil.org/exam-retake-policy.html

When will I get my certificate once I pass the certification examination?

UponsuccessfullypassingtheexamyouwillreceiveyourdigitalANSIaccreditedCNDcertificatewithin 7 working days.

How many questions are there in the exam and what is the time duration?

The examination consists of 100 questions. The exam is of 4-hour duration.

What kind of questions can I expect in the exam?

The examination tests you on security related concepts, hacking techniques and technology. Please refer to the ANSI accredited CND Test Blueprinttofindoutthecompetenciesthatyouwould be tested on.

Can I review my answers?

You can mark your questions and review your answers before you end the test.

Are there any annual fees payable?

Effective January 1st, 2016. Any member certified or recertified requires to pay an annualmembershipofUSD80ifhe/sheholdsaminimumofonecertificateundertheECEpolicyandUSD20ifhe/sheholdscertificatesthatarenotundertheECEpolicy.

More details about the membership fee, cycle and due date can be found at https://cert.eccouncil.org/membership.html

How do I register my ECE credit?

Please log on to the Aspen Portal (https://aspen.eccouncil.org) to register your ECE credits.

ECE Qualifying Activities

Only IT security relatedevents arequalified forECE scheme such as IT seminars, reading ITsecurity books, publishing a paper on IT Security related topics and anything that updates your knowledge on IT Security not only from EC-Council.

https://cert.eccouncil.org/images/doc/CHFI-Exam-Blueprint-v2.1.pdf


ECE Qualifying Events

• Volunteering in public sector - 1 credit per hour

• Association/OrganizationChapterMeeting(perMeeting)-1creditperhour

• AuthorArticle/BookChapter/WhitePaper-20credits

• AuthoringCourse/Module-40credits

• Author Tool - 40 credits

• Authoring Book - 100 credits

• Contribution to the exam development: 40 credits - 100 credits

• Certification/Examination-40credits

• EC-Council Examination (ECE) - 120 credits

• EC-Council Survey - 20 credits

• Education Course - 1 credit per hour

• EducationSeminar/Conference/Event-1creditperhour

• Higher Education - 15 credits per semester hour

• Identify New Vulnerability - 10 credits

• Presentation - 3 credits per hour

• ReadinganInformationSecurityBook/ArticleReview/BookReview/CaseStudy-5credits

• Teach New - 21 credits per day

• Teach Upgrade - 11 credits per day

• Review Board - 80 credits

What certifications from EC-Council are included in the ECE system?

EC-Council Examinations (CEH, CEH (Practical), ECSA, ECSA (Practical), LPT, LPT (Master), CHFI, EISM, CCISO, CND, ECIH, EDRP, CASE, CSA, CBP, CPM, CTIA, ECES, ECSS, CEI, CAST, CIMP and CDM) : 120 credits.

Can a member holding any of the abovementioned certification be exempted from the ECE scheme?

No.

Who can I speak to if I need more help?

If the particular event or activity is not listed on the Aspen portal, you can contact the Administrator at [email protected] for assistance.

Can I use the certification name and logo after I pass my exams?

Yes,youcanusetherespectivelogosandlabelsofthecertificationsthatyouhold.

Where do I go to download the logos and guidelines?

You can download logos and usage guidelines from https://cert.eccouncil.org/images/doc/ec-council-logo-usage-v3.0.pdf


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CND Exam Blueprint

Appendix A

CND Exam Blueprint v2.0 50

Domains Objectives Weightage Number ofQuestions

1. Computer Networkand DefenseFundamentals

• Understanding computer network• Describing OSI and TCP/IP network Models• Comparing OSI and TCP/IP network Models• Understanding different types of networks• Describing various network topologies• Understanding various network components• Explaining various protocols in TCP/IP protocol stack• Explaining IP addressing concept• Understanding Computer Network Defense (CND)• Describing fundamental CND attributes• Describing CND elements• Describing CND process and approaches

5% 5

2. NetworkSecurity Threats, Vulnerabilities, andAttacks

• Understanding threat, attack, and vulnerability• Discussing network security concerns• Reasons behind network security concerns• Effect of network security breach on business continuity• Understanding different types of network threats• Understanding different types of network security

vulnerabilities• Understanding different types of network attacks• Describing various network attacks

5% 5

3. Network SecurityControls, Protocols,and Devices

• Understanding fundamental elements of networksecurity

• Explaining network access control mechanism• Understanding different types of access controls• Explaining network Authentication, Authorization and

Auditing (AAA) mechanism• Explaining network data encryption mechanism• Describing Public Key Infrastructure (PKI)• Describing various network security protocols• Describing various network security devices

8% 8

4. Network SecurityPolicy Design andImplementation

• Understanding security policy• Need of security policies• Describing the hierarchy of security policy• Describing the characteristics of a good security policy• Describing typical content of security policy• Understanding policy statement• Describing steps for creating and implementing security

policy• Designing of security policy• Implementation of security policy• Describing various types of security policy• Designing of various security policies• Discussing various information security related

standards, laws and acts

6% 6


5. Physical Security • Understanding physical security• Importance of physical security• Factors affecting physical security• Describing various physical security controls• Understanding the selection of Fire Fighting Systems• Describing various access control authentication

techniques• Understanding workplace security• Understanding personnel security• Describing Environmental Controls• Importance of physical security awareness and training

6% 6

6. Host Security • Understanding host security• Understanding the importance of securing individual

hosts• Understanding threats specific to hosts• Identifying paths to host threats• Purpose of host before assessment• Describing host security baselining• Describing OS security baselining• Understanding and describing security requirements for

different types of servers• Understanding security requirements for hardening of

routers• Understanding security requirements for hardening of

switches• Understanding data security concerns when data is at

rest, in use, and in motion• Understanding virtualization security

7% 7

7. Secure FirewallConfiguration andManagement

• Understanding firewalls• Understanding firewall security concerns• Describing various firewall technologies• Describing firewall topologies• Appropriate selection of firewall topologies• Designing and configuring firewall ruleset• Implementation of firewall policies• Explaining the deployment and implementation of

firewall• Factors to considers before purchasing any firewall

solution• Describing the configuring, testing and deploying of

firewalls• Describing the management, maintenance and

administration of firewall implementation• Understanding firewall logging• Measures for avoiding firewall evasion• Understanding firewall security best practices

8% 8


8. Secure IDSConfiguration andManagement

• Understanding different types of intrusions and theirindications

• Understanding IDPS• Importance of implementing IDPS• Describing role of IDPS in network defense• Describing functions, components, and working of IDPS• Explaining various types of IDS implementation• Describing staged deployment of NIDS and HIDS• Describing fine-tuning of IDS by minimizing false positive

and false negative rate• Discussing characteristics of good IDS implementation• Discussing common IDS implementation mistakes and

their remedies• Explaining various types of IPS implementation• Discussing requirements for selecting appropriate IDPS

product• Technologies complementing IDS functionality

8% 8

9. Secure VPN Configuration andManagement

• Understanding Virtual Private Network (VPN) and itsworking

• Importance of establishing VPN• Describing various VPN components• Describing implementation of VPN concentrators and its

functions• Explaining different types of VPN technologies• Discussing components for selecting appropriate VPN

technology• Explaining core functions of VPN• Explaining various topologies for implementation of VPN• Discussing various VPN security concerns• Discussing various security implications to ensure VPN

security and performance

6% 6

10. Wireless NetworkDefense

• Understanding wireless network• Discussing various wireless standards• Describing various wireless network topologies• Describing possible use of wireless networks• Explaining various wireless network components• Explaining wireless encryption (WEP, WPA,WPA2)

technologies• Describing various authentication methods for wireless

networks• Discussing various types of threats on wireless networks• Creation of inventory for wireless network components• Appropriate placement of wireless Access Point (AP)• Appropriate placement of wireless antenna• Monitoring of wireless network traffic• Detection and locating of rogue access points• Prevention of wireless network from RF interference• Describing various security implications for wireless

network

6% 6


11. Network Traffic Monitoring andAnalysis

• Understanding network traffic monitoring• Importance of network traffic monitoring• Discussing techniques used for network monitoring and

analysis• Appropriate position for network monitoring• Connection of network monitoring system with

managed switch• Understanding network traffic signatures• Baselining for normal traffic• Disusing the various categories of suspicious traffic

signatures• Various techniques for attack signature analysis• Understanding Wireshark components, working and

features• Demonstrating the use of various Wireshark filters• Demonstrating the monitoring LAN traffic against policy

violation• Demonstrating the security monitoring of network traffic• Demonstrating the detection of various attacks using

Wireshark• Discussing network bandwidth monitoring and

performance improvement

9% 9

12. Network Riskand Vulnerability Management

• Understanding risk and risk management• Key roles and responsibilities in risk management• Understanding Key Risk Indicators (KRI) in risk

management• Explaining phase involves in risk management• Understanding enterprise network risk management• Describing various risk management frameworks• Discussing best practices for effective implementation of

risk management• Understanding vulnerability management• Explaining various phases involved in vulnerability

management• Understanding vulnerability assessment and its

importance• Discussing requirements for effective network

vulnerability assessment• Discussing internal and external vulnerability assessment• Discussing steps for effective external vulnerability

assessment• Describing various phases involve in vulnerability

assessment• Selection of appropriate vulnerability assessment tool• Discussing best practices and precautions for deploying

vulnerability assessment tool• Describing vulnerability reporting, mitigation,

remediation and verification

9% 9

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