EBurke_Resume_2016

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Elizabeth Burke 2210 Main Street Lubbock, TX 79401 815.342.6830 [email protected] Objective To obtain a Web Content Editor position to expand on my experience as a web content editor for higher education and information management Education Texas Tech University o M.A. in Technical Communication o Graduate Part-Time Instructor appointment (20 hour/week); 4.0 GPA o August 2014 – May 2016 Illinois State University o B.A. in English with a Technical Communication Specialization o Cumulative GPA: 3.3 / Major GPA: 3.50 o August 2010 – May 2014 University of Paderborn o 7-month study abroad program in Paderborn, Germany including 3-month intensive language course o Expanded international communication skills with limited- working proficiency in German Web Content Management Experience Web Content Editor at Advanced Technology Learning Center August 2014 – Current o Part-time (20 hrs/wk) o Main Navigation Expert – maintain navigation for all 98 subsites (and their subsites when applicable) and their content libraries o Developed the “Migration Knowledge Base Manual” (24 pg.) to assist new users in the migration and conversion of web content to the new TTU templates o Manage webpage content and quality assurance checks through the XML platform Page 1

Transcript of EBurke_Resume_2016

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Elizabeth Burke2210 Main Street

Lubbock, TX 79401815.342.6830

[email protected]

To obtain a Web Content Editor position to expand on my experience as a web content editor for higher education and information management

Education

Texas Tech University o M.A. in Technical Communication o Graduate Part-Time Instructor appointment (20 hour/week); 4.0 GPAo August 2014 – May 2016

Illinois State University o B.A. in English with a Technical Communication Specializationo Cumulative GPA: 3.3 / Major GPA: 3.50o August 2010 – May 2014

University of Paderborn o 7-month study abroad program in Paderborn, Germany including 3-month intensive

language courseo Expanded international communication skills with limited-working proficiency in

German

Web Content Management Experience

Web Content Editor at Advanced Technology Learning Center August 2014 – Current

o Part-time (20 hrs/wk)o Main Navigation Expert – maintain navigation for all 98 subsites (and their subsites

when applicable) and their content libraries o Developed the “Migration Knowledge Base Manual” (24 pg.) to assist new users in the

migration and conversion of web content to the new TTU templates o Manage webpage content and quality assurance checks through the XML platformo Format and edit supported websites through HTML, CSS, JavaScript, JQuery & PHPo Perform routine migrations and conversions of old TTU sites to the updated templateso Adapt old content to fit mobile platforms (“mobile first”)o Perform routine documentation (2 – 3 articles/week) on the knowledge base

Technical Writer Intern at Visa Inc. May 2015 – August 2015

o Full-time Summer Internship (40 hrs/wk)

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Elizabeth Burkeo Collaborated with a team of subject matter experts in different software departments to

develop new documentation (35 pg.) for VISA Prepaid system pipeline processes (especially due to changes in automated installs) (PPC)

o Developed the Onboarding Guide (20 pg.) for new VISA employees in VISA's Technical Communication Services (TCS) department

o Comprehensively edited a procedural guide (65 pg.) in compliance with VISA's TCS standards

o Developed SharePoint sites and content on attractions in the greater Denver areao Completed transition documents for various teams in the VISA Prepaid departments

Web Content Writer/Editor at Web and Interactive Communications August 2013—May 2014

o Part-time (20 hrs/wk)o Comprehensively edited and redesigned the original OU Server Manual (14 pg.) for new

users to the OU Campus content management systemo Managed site navigation with the use of the XML platformo Wrote new web content for new and existing webpageso Edited webpage content with the use of HTML and CSSo Managed revision and editing of web based documentation for the university-wide

content management systemo Met with clients to discuss web design to create new websites for their businesses or

offices

Related Project Experience

Technical Editor (Contract) for Angela Eaton and Associates |10 hrs./wk. |January 2015 – May 2015

Comprehensively organize user-centered modules for specified medical conditions; Research medical information and reorganize preexisting research medical information for outlines

Web Design – Developed Own Personal Website for Online Publishing Spring 2015

I built my own personal website through the use of HTML, CSS, and JavaScript using SublimeText text editor; I also included images, videos, and interactive forms

Single-Sourcing through XML for Documentation Management Fall 2015

I developed several XML, XSL, and DTD files to single-source a wide range of online publications; I also included CSS to include images and background styles

Web and Software Skills

Adobe Creative Suite: InDesign, Dreamweaver, Photoshop, Firework, Reader Web Content Management (CMS) experience: Wiki OmniUpdate, WordPress, SharePointCoding: HTML/HTML5, CSS, XML/XSL, some JavaScript, JQuery, & PHP editing experienceMicrosoft Office: Word, Excel, OneNote, Outlook Platforms: Windows and Mac OSX

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Elizabeth BurkeSEO: Tags, Metadata, ALT

References

Available Upon Request

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