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EBillz NGN Changes Effective from1 st July. Overview of Changes 300+ price points over 09/118/08 ...
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Transcript of EBillz NGN Changes Effective from1 st July. Overview of Changes 300+ price points over 09/118/08 ...
Overview of Changes
300+ price points over 09/118/08
Changes to reduce to 80 charge groups
This change affects all 08, 09 and 118 numbers
Clear and succinct advertising
TCP
What is the Access charge?
Caller
PSTN
Partners Customer
NGCS
OCPSets Access charge Sets service charge per
range
OCP – Originating Communication ProviderTCP – Terminating Communication Provider
July 2015 NGN Changes
Access charge and Service charge
Access Charge specified by carrier (Originating phone company charge to send call to terminating party)
Service Charge specified by OFCOM (Set by terminating provider delivering the service)
These added together will be the Total Call Charge
0800 numbers called from a mobile will incur an additional fee for the provider of the CLI
Access and Service Charges
084s and 087s when advertised to consumers will have to have costs on them (i.e. service cost- e.g. 5ppm plus Access provider cost)
No current knowledge of penalties if failure to comply with new regulations
Resellers must be able to inform their customers (individuals, not businesses) of the access and service charge split if requested – this does not need to appear on the itemisation of the invoice
Dial Strings
eBillz have created a new table for the NGN Dial Codes to cover the 08 & 09 dial strings along with their price point code
118 can be added when OFCOM advises us
This can be maintained by the customer going forward
Price points eBillz have created the
service charges table (set by OFCOM) for all 80 of the new charge groups
These will be a combination of fixed and PPM charge
NGN Dial Codes
eBillz can remove the old 08 and 09 dial strings and map the most common 0843, 0844, 0845 and 0870 dial strings to the new price groups (if requested)
NGN Price Groups
eBillz can add the 80 new price groups to the system with descriptions
eBillz has added a new price group category of NGNACC covering all 80 new price groups
Access Charge – Changes to Tariff
Customers will need to add the new price groups to their current tariffs in preparation for August’s bill run
As part of this change, you will need to add new rates for the 80 new price groups.
You can apply a price to each price group individually, or
You can apply a price to the new NGNACC price group category that will cover all of the 80 new price groups
The Price is the Access charge element only
Access Charge – Changes to Tariff
Call Overrides and Prom Plans will need to be re-categorised. (i.e. 0845 may no long we part of the inclusive minutes)
Advanced tariffing applied to the Local rate and National rate will need to be amended
Mobile charges – 0800 numbers
To handle the change to 0800 numbers, eBillz will add a marker to the end of the price group in cases of mobile phones calling a free phone number
This marker will allow the customer to categorise calls made from mobiles and thus allowing the customer to charge at a different price
Customers will need to add this override to their billing plan or can used a blended rate
Customer providing mobile minutes (i.e. calls from mobile) will need to amend their price so calls to Freephone numbers are free