EasyonPAD Customer Tablet Communication Solution

Updated on July 22, 2016

July, 2016

SEAP Global B2B Service Group

2

Company profile

Company Singularity Innovation

Headquarters Santa Cruz, Spain

Year Established 2012

CEO Andriy Yavorivskyy

Number of Employees 20-50

WebSite http://www.easyonpad.com

Business Areas Hotel, Car passenger transportation, Events

Solutions EasyonPad – Smart device based solutions that digitize the client interactions for the industries

Samsung SDK Adopted KNOX Standard SDK KNOX Customization SDK

Key Reference Client AVIS Spain – Current deployment in the hundreds. They are looking to expand and grow with AVIS.

3

Solution Overview: EasyonPad

A fully customizable Platform as a Service (PaaS) for businesses looking to modernize, and simplify customer services. Key Features: • Customized features and UI • Remote device management • 2 way Communication and Automatic translation • Secure Kiosk Mode - Encrypted Communications • Cloud Based Control Panel • Analytics and Business Intelligence

Benefits: • Increased customer satisfaction • Increased incremental revenues • Increased customer knowledge/tailor offerings

4

Target Businesses

Easy & Flexible Vertical Adaptation

EasyonPad have developed solutions for more than 6 verticals/applications, including aircraft maintenance and repair, events (info console), museums, and others

5

Feature Solutions

Delivers increased customer satisfaction, additional revenue opportunities, as well as opportunities for customer data collection.

In room console for hotel services and related applications, e.g. internet browsing, etc.

GPS console in rental cars and related services, e.g. internet access, tethering, etc.

Features

• Room service

• On demand movies

• Wake-up Call

• Browse the internet

• Book services

• Hotel information

Features

• GPS

• Internet Access/hotspot

• Local points of interest

• Local activities

• Extend car rental booking

• Weather information

6

Reference Customer Case - AVIS

Solution • EasyonCAR + KNOX + Samsung tablets • A tablet solution that replaces GPS Navigation rentals • Provides additional deployment service

Challenge • Replace traditional GPS units to add opportunities to

offer more services

• Provide a better car rental experience for customers

Delivery History • 300 device pilot with more expected (devices are

frequently 100% rented out by customers)

Results • Improved customer satisfaction • Improved revenue from renting out tablets • Opened up new business and revenue model (advertising, upselling

etc.)

“Since Incorporating EasyonCAR Solutions to our Fleet, we have not only exceeded Customer Satisfaction, but also discovered a whole new business and revenue model through EasyonPAD Platform “

Roberto Roberto Dávila, AVIS Canarias CEO

7

Solution Workflow and Architecture

Mobile App

1

Provides ability to control and configure the device and Apps.

Device and App Management Console

3

Admin Web Console

2

Allows companies to dynamically update content and push it out in real-time.

Content Management System

3

Using Samsung KNOX technology, the device is locked down as necessary.

Device Admin App 4 5

All mobile Apps are run on Samsung Galaxy’s and leverage KNOX security.

Samsung Galaxy with KNOX

4

App Content

Device Management

flow

CMS

MDM

5

Configurable client App that spans across multiple verticals.

End user App (e.g. AVIS App)

2

1

8

Samsung Integrated Features

Integration with Samsung Devices Uses the Knox Standard and Customization SDK for: - Device control from EasyonPAD MDM platform - Full kiosk mode - Enabling / applying security restrictions - System language switch on guest change - Remote updates - Silent apps installation - Encryption

Featured Hardware Preferred devices are:

- Galaxy Tab 4 (7” or 8”)

- Galaxy Tab S2

- Galaxy Tab A

9

Country and Language Support

Europe:

Spain

Portugal

Poland

Ukraine

Montenegro

North America:

USA

Language Support • English • Spanish

*Language available as needed

South America:

Mexico

Peru

Dominican Republic

Costa Rica

Panama

Asia:

Singapore

10

Procure SW and HW • Easyonpad Licenses • Knox Licenses from Samsung • Tablets & Accessories from Samsung • Consultation & System Integration

Business Model – current deployment process

Appoints Distributors

Works with SI/ VAR or In-House Developers

Customer Solution

EasyonPad sells their solution through resellers or distributors

Reseller / Distributor

Consultation and Setup (SW + HW) • User Interface / Graphics • Device Setup and App installation • Onsite rollout

System Integrator / VAR

Customer Partner

11

End of document

12

Value Proposition

Improved Customer Experience

• Provide new ways of providing service (e.g. Hotel in-room ordering)

• Able to communicate with customers through the App

• Able to provide context-aware services to customers

New Revenue Streams

• Ability for companies to up-sell services • Ability for to display relevant Ads

Easy Management

• Application Management • Content Management • Device Management with KNOX