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EasyLynqINSTALLATION / CONFIGURATION MANUAL

Suporte a Novas Tecnologias, Lda.

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EasyLynq

Index

INTRODUTION........................................................................................................................................................3 GENERAL PRESENTATION........................................................................................................................................3 MAIN FEATURES .....................................................................................................................................................3 INSTALLATION NEEDS ..............................................................................................................................................6 INSTALLATION CD .................................................................................................................................................7 EASYLYNQ MODULES INSTALLATION................................................................................................................8 INTERNET UPDATES ..............................................................................................................................................10 MODULE CONFIGURATION ................................................................................................................................11 TAXDBSRV CONFIGURATION ................................................................................................................................11 PBXAGENT CONFIGURATION.................................................................................................................................13 Status information...........................................................................................................................................15 ISAPI (EASYLYNQWEB) CONFIGURATION ..............................................................................................................16 EASYLSQL CONFIGURATION (ODBC DRIVER) .......................................................................................................17 SNMP TRAP NOTIFICATIONS .................................................................................................................................22 EASYLYNQ USER MODULE .....................................................................................................................................23 Startup procedures .........................................................................................................................................24 Short presentation ..........................................................................................................................................24 INSTALATION NOTES..........................................................................................................................................27

Installation / Configuration Manual

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EasyLynq Call Accounting System version 1.40 Installation / Configuration Manual Revision date: 2007.January.08 Eurofluxo - Suporte a Novas Tecnologias, Lda. Vila Nova de Gaia - Portugal http://www.eurofluxo.pt/

Installation / Configuration Manual

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EasyLynq

INTRODUTIONGeneral presentationEasyLynq, Call Accounting System, is a three modules distributed software application, PABX AGENT, DATABASE ENGINE SERVER, and GRAPHICAL USER INTERFACE, intended for cost processing and traffic analisys on electronic/digital branch exchanges starting on configurations of small offices and ending up on geographically distributed companies and institutions. Following some of Its most important features:

Installable under Windows 95, 98, Millenium, NT 4, 2000, XP and 2003 operating systems, on Intel platforms. High reliability with no need for specialized technical assistance. Truely versatile, configurations are tailored to specific costumer needs. Centralized multi-indexed database featuring reduced information search time. Fully modular software, developed in 32 bits, using RPC communication technology. Distributed architecture for optimized operation in LAN/WAN environments. Multiple PABXs per PABX AGENT module and multiple PABX AGENTS centralized on an DATABASE ENGINE. Several USER INTERFACES may administrate and access information simultaneously.

User Interface Module

PABX Agent Module

User Interface Module

Database Server ModuleUser Interface Module

PABX Agent Module

PABX Agent Module PABX Agent Module ODBC *

User Interface Module HTML *

* only on EasyLynq Server

Main features Communication between modules using TCP/IP or NETBEUI. Allows up to 50000 extensions and 20000 external lines. Costumized numbering plan, adapted to the most recent PABX needs, allows extensions and trunk lines to have up to 10 digits. Call records stored on disk, detailing PABX system, extension, trunk line, dialled number, project account, authorization code, call success and direction, meter pulse number, start date and time, ring duration, conversation time, cost and price in four currencies and type (switchboard console transfer, authorization code use, etc.). Summary of calls, meter pulses, cost and price by extension, trunk line and project account. Automatic debit of residual costs of switchboard transferred calls. Individual call search, within any date range, using user selectable filters (direction, success, time to answer, conversation, price, pulse count and outside subscriber).

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Unlimited extensions groups and group nesting. User configurable description of extensions, trunk lines, project accounts and authorization codes up to a maximum of 40 characters. Unlimited number of users distributed in eight access levels, for restricted access to information, administration and call registers erase. User events history contains detailed data about every user operation that might affect system integrity. System events history contains all occurences (abnormal interruptions, external data cables (dis)connecting, communication errors, etc.) that might interfere in system well-behaviour. Average storage of 250 000 call registers per each 100 MB of hard disk. Tariff classes for extensions, allowing price evaluation according to each call type (extension, meter pulse number, destination, etc.) and immediate call receipt print-out. Integrated communications routine for PABX setup/monitoring. User selectable call erase within a date range, freeing space for more call recording. General reports, on printer, text file or CSV file, group or route oriented. Integrated backup and restore procedures using file compression. On-line display of last 100 call records, continuously updated, allowing the user to select a record for receipt print-out. Authorization codes up to 10 digits, charging each call to its subscriber (this feature is PABX dependent and may not be available on a particular installation). Project accounts enable call charge according to remote subscriber or user dialled prefix. Integrated on-line help and operation manual. Multiple telecommunication operators and carriers, using pulse and/or duration charging. Records reorder available in every query according to user preferences and needs. Graphical representation of daily call distribution. System administration using drag-and-drop operations for easy-of-use configuration. User-defined masks for remote subscriber numbers on call queries in order to keep confidentiality. Configuration of fixed and variable holidays for correct call charge when using time duration tariffs. Multiple queries display for data comparison. Query results export to Microsoft Excel and XML (eXtended Mark-up Language).

EasyLynq Server Connection of several PABXs of different models and brands. Queries to database via BROWSER (HTML) and ODBC (SQL commands). Reports and alarms sent to specified addresses using electronic mail. Calendar Manager for execution of scheduled tasks. SNMP trap notifications to Network Management Systems. LDAP connectivity.

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EasyLynq

EasyLynq HotelEasyLynq Hotel is an application designed for PABX management in a hotel environment. Some of following features are PABX implementation dependent and may not be available on your particular location:

Allows up to 3000 lodgements. Each room configurable up to 10 extensions. Credit limit per guest. Automatic wake-up, allowing wake-up mark and wake-up result control. Sound and visual alarms in case guest misses to answer. Message waiting with lamp activation on room phone set. Text messages up to 330 characters. Manual call posting. Minibar and laundry posting, either on rooms phone set or on EasyLynq user user interface. Temporary outgoing access restriction. Room-status control using special codes dialled on phone set for automatic update of room availability. Multi-complex option for multi-properties management. Option for connection to Pay-TV systems. PABX interactive (model and implementation dependent), controlling following parameters: - Outgoing trunk access (bar / unbar). - Guest name transfer for use in phone sets with a display device. - Spoken language. - Message waiting. - Do not disturb. - Automatic wake-up mark and answer control. - VIP status. - Dynamic DDI (Direct Dialling In) assignment. - Room-status. - Guests mail box control. Connection to Front-Office systems. Connection to in-room broadband internet access equipments.

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Installation needsThis manual is intended to drive you in order to make a clean installation and a correct configuration of EASYLYNQ Call Accounting System. EASYLYNQ must be installe