EarthLink Cloud Hosting

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Cloud Hosting

Increase Business Agility and Reduce Complexity

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• How do I minimize IT capital expenditures & reduce IT operating expenses, without sacrificing services?

• How do I reduce the complexity of my IT operations?• How can I scale IT resources to keep pace with rapidly changing business

requirements?• How can I accelerate my IT application rollouts?• How do I get my limited IT staff refocused on strategic revenue generating initiatives?• How do I maintain control and security of my IT infrastructure if I choose to leverage

the cloud?

Typical Business Challenges

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Cloud computing represents a very attractive solution for businesses of all sizes

“With IT budgets relatively flat at most companies, and with competitors fighting for every scrap of business, CIOs can no longer afford to spend 70% to 80% of their precious funds supporting and maintaining existing systems. They must shift, permanently, a big chunk of their budgets into growth initiatives--IT projects and programs that open new markets and drive new business rather than just maintain the status quo.”

- Information Week

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Cloud Computing Services

1. Reduce Complexity

simplifying operations

and maintenance

2. DramaticallyReduce Costs

so you can invest in business opportunities

3. Deliver and Scale IT Services Flexibly

to keep pace with your business requirements

Delivers real business value, right now!

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Reduce IT cost and complexity

• Contain or reduce IT costs while improving support– Consolidate and simplify to reduce hardware, license, and operational costs– Measure service levels consistently regardless of resource location or ownership

• Secure maximum returns from IT investments– Maximize resource utilization and efficiency– Don’t pay for idle or reserved computing capacity onsite

• Keep IT manageable– Organize teams by specialty, not resource type or location, for maximum effectiveness– Measure, enforce, and report policy and regulatory compliance consistently across all

computing environments

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Respond rapidly to changing business requirements

• Meet today’s business requirements– Consolidate and simplify infrastructure and operations, while reducing on-premise spare

capacity– Measure and manage service levels consistently across on-premise and cloud

infrastructure– Improve quality of service with scalable infrastructure and higher availability

• Adapt quickly to new demands– Add capacity economically in the cloud as you grow– Scale up quickly to meet seasonal or event-related demand spikes– Respond quickly to competitive initiatives or new customer requirements

• Accelerate innovation– Reduce time to market with streamlined application development, testing, provisioning,

and deployment on compatible cloud infrastructure– Free IT resources from rewriting applications for the cloud, so they can contribute real

business value

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Accelerate IT application rollouts – get more done

For critical processes: Hardware slows you down: Where the cloud keeps you agile:

Purchasing New hardware takes weeks to acquire and install

Create new, fully compatible virtual machines in minutes

Testing Production-compatible staging environments take time to build

Test quickly in a replica of your actual production environment

Provisioning Building hardware infrastructure is slow, risky – and dull

Clone virtual machines quickly, correctly configured

Deployment Moving to production adds delay, effort, and risk

Fully tested applications move into production quickly

Scaling Hardware scale-up is costly, and scale-down is wasteful

Buy only the cloud resources you need, when you need them

Recovery Physical recovery slows you down when minutes count

Speed recovery up to 10x using automated processes

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EarthLink Next Generation Cloud

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Next Generation Cloud

Industry Leading Technology platforms:

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Next Generation Cloud in New Data Centers:Built on Nationwide Private MPLS Network

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EarthLink Cloud Portfolio

Managed CloudOffload IT operational tasks to team of EarthLink professionals – network and system

monitoring, management, security and backup. Four service levels available.

Private CloudDedicated server blades running in EarthLink cloud

Cloud DRBackup your existing server environment with scalable cloud

resources

Cloud ExpressSecure connectivity

to leading cloud IaaS and SaaS providers

EarthLink NetworkPrivate nationwide IP-based Wide Area Network that uses Multi-Protocol Label Switching (MPLS) to

transfer voice, video and data securely between customer locations and cloud providers.

EarthLink NetworkPrivate nationwide IP-based Wide Area Network that uses Multi-Protocol Label Switching (MPLS) to

transfer voice, video and data securely between customer locations and cloud providers.

Cloud HostingVirtual servers

hosted in EarthLink SSAE-16

data centers

Professional Services

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Customer Benefits Next Generation Cloud

• Performance:– vCPU processing speeds 20% faster for improved performance and reliability– New Cisco UCS platform for greater scalability and faster provisioning

• Security:– Intrusion detection and prevention (IDS/IPS) for all inbound traffic for improved

security, – New Data Center Firewall, powered by Fortinet, for more robust security on a

carrier-class platform– New Secure Remote Access, powered by Juniper, platform fully integrated with

Cloud in multiple locations to provide client SSL VPN access for MPLS and Cloud Hosted services without a separate device required

– Automated patch management and antivirus– SSAE 16 compliant data centers helping customers meet industry compliance

requirements

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Customer Benefits Next Generation Cloud

• Network Capabilities:– Greater network design flexibility with increased number of internal sub-nets – Deployed nationwide in six data centers on private MPLS network with Data Center

Connect access

• Storage & backup:– Improved data protection with new NetApp storage platforms– Faster storage connectivity with 10 Gb links between virtual servers and storage

units

• New Features:– New VMware 5.1 delivers industry leading virtualization capabilities– Windows 2012 now supported– Enhanced vCloud Connector for increased flexibility in sharing virtual servers and

creating Hybrid Clouds

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EarthLink Cloud Hosting

• Consultative support to help you design a customized solution to meet your specific business requirements.

• Choose a Linux or Windows operating systems, amount of CPU/RAM, and SAN Storage, and SAN Backup

• Multi-layered security, self-healing cloud architecture, and automatic server failover

• Instant scaling and Cloud Server Management through VMware vCloud Control panel

• Hosted in SSAE 16 compliant data centers

• Businesses running VMware typically save 50-70% on overall IT costs by consolidating their resources

Cloud Computing Excellence Award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market.

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Cloud Server Management

vCloud Director 5.1

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Cloud Hosting – vCloud Connector

• Build VMware-based hybrid clouds• Copy, view and control your Virtual Servers across

private and public environments with complete security

Software ApplicationBusiness vCloud Connector

Private Cloud Hybrid Cloud Public Cloud

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Cloud Hosting – Configuration Examples

Small Medium Large

CPUs 1 CPU 1 CPU 2 CPU

RAM 2 GB 6 GB 12 GB

SAN Storage 50 GB 100 GB 250 GB

Backup SAN 75 GB 150 GB 375 GB

Small – suitable for an Active Directory Server, small file/print server.

Medium - suitable for a small-mid SQL DB, Exchange E-Mail, a few remote desktop sessions, most small-to-medium business applications.

Large – suitable for medium to large SQL DB’s, multiple concurrent remote desktops, large Exchange server, most standard business application.

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Dedicated Server Hosting

• Maintain complete control while increasing your performance level, reliability and security.

• Our highly secure Data Centers give you a secure, dedicated environment to install, customize, and scale any application.

• With a Managed Dedicated Server, our experts build and manage you server in our secure data center environment and handle OS installations, patches, reboots and more.

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Dedicated Server Hosting Plans

There are three standard levels of Dedicated Hosting Server. There is also the fourth level option to completely customize the package you need.

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EarthLink Managed Cloud Hosting

EARTHLINK RANKS #1 IN MSPMENTOR'S LIST OF TOP MANAGED SERVICE PROVIDERS

"EarthLink has quietly transformed itself from an ISP . . . into a full-blown MSP. Big areas of focus include managed voice, cloud hosting and integrated voice and data services."

- MSPmentor

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Managed Services Options

• Bronze Level service is included with all options• Upgrade to more comprehensive levels based on customer needs

Bronze Silver Gold Platinum

Network Support Yes Yes Yes Yes

Power Support Yes Yes Yes Yes

Hardware Support Yes Yes Yes Yes

Server Reboot 1 Unlimited Unlimited Unlimited

24/7 Emergency Support Yes Yes Yes

Basic Monitoring (ping) Yes Yes Yes

Advanced Monitoring Yes Yes

OS Installation Yes Yes

OS Patches & Security Updates Yes Yes

Antivirus Services Yes Yes

OS Reloads Yes Yes

Preferential Hourly Rate Yes Yes

Backup Management Yes Yes Yes Yes

Restore 1 2 4

Security Assessment Available

Exchange Administration Available

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Achieving IT Agility in Your Cloud

Designed to meet your business requirements -- not “one-cloud-fits-all”

Works seamlessly with your current IT investments

Aligned to your business and approach to IT

Incremental, not wholesale, change

Flexible and secure, both on and off-premise

EarthLink Cloud Hosting

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