EArmyU: EDUCAUSE Presentation Indianapolis, IN – October 30, 2001.
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Transcript of EArmyU: EDUCAUSE Presentation Indianapolis, IN – October 30, 2001.
eArmyU: EDUCAUSE PresentationIndianapolis, IN – October 30, 2001
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Cool technology, great human interest stories, and tremendous scale…
Awards• e-Gov 2001 Pioneer Award• DOD JECPO E-Commerce Teaming Award Nomination
Briefings• Australian Government• Department of Education• Department of Transportation• Veterans Administration• Air Force• Navy• European Defense Ministers
Requests for Presentations • UCEA 2001 Conference• e-Learning Conference & Expo• Eduventures: The Digital Marketplace• Corporate University Exchange• e-Gov Conference and Expo• e-Gov e-Learning: Investing in the Digital Workforce• Educause Conference• ASTD Conference
Press Coverage• USA Today• Associated Press• Chronicle of
Higher Education• Washington Post• Killeen Daily Herald• Salt Lake Tribune• thestandard.com• Interactive Week• cnn.com• Hartford Courant• Army Times• wired.com• InformationWeek• Education Week• Business Standard• News-Tribune• pcworld.com• Washington Technology• And many more!
…continue to attract attention from the media, the government, the industry and corporate America
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eArmyU is revolutionizing the Army and redefining the online learning industry
“Through [eArmyU], the Army is ‘getting its arms around the future’…This transformation may be quieter than building the combat vehicle of
the future, but is apt to be just as revolutionary.”
Military Technology Magazine, Vol. 6, Issue 2
“The Army’s five-year, $453 million e-learning program is providing more than a boost to soldiers’ education opportunities and morale.
It’s also helping to establish online education as a viable market...Ultimately, it will be seen as a seminal event in the e-
learning industry.”
Washington Technology Magazine, July 2001
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Since its inception…eArmyU has captured the spotlight
eArmyU is –
• The next generation of Army education programs
• A path-breaking Army education initiative to help soldier-students “learn while they serve”
• Happening at lightning speed
• Providing concrete, measurable results
• Based on a unique partnership that is helping to revolutionize the Army...and redefine the online learning industry
The impact of eArmyU is far greater than its creators ever imagined
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This presentation will provide an overview...
…of the quiet revolution instigated by the partnership between the Army and PwC Consulting
• Why eArmyU?
• Programmatic features
• Results
• Soldier response
• Future plans
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Why eArmyU?
Army must field an active duty force of almost 500,000 soldiers to accomplish its warfighting mission
• Recruiting mission—76,000 annually
– 1.4 million target population; 70% plan for college
– Education is one of top three reasons to enlist
• Retention mission—over 78,000 turnover annually
– Career soldiers demand viable education opportunities
• 21st Century warfight requires soldiers with critical thinking and technology
• Personal and professional education opportunities are key to recruiting, retention and mission success
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Army’s global mission, with soldiers constantly on the move…
…makes traditional education difficult
• Over 129,000 soldiers are located in 110 countries
• And 146,000 are currently deployed away from their duty station
• Those in garrison often have varying work schedules with family responsibilities
Army needed an enterprise IT education solution to ensure—
• Access to diverse education choices “anytime, anywhere”
• Success in an online environment
• Ability to demonstrate performance results
• Best value—high quality at an efficient cost
eArmyU—the cutting edge, total education solution
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eArmyU is a path breaking distance learning program
It offers…• Online degree programs• Complete technology package• 100% financial assistance –
full tuition and books• Comprehensive support
services – on-site, via telephone, and online
• A seamless, integrated and tailored learning experience via the web
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eArmyU offers students a wide breadth of programs and options
Anne Arundel Community College
Baker College
Central Texas College
Cochise College
Embry-Riddle Aeronautical University
Empire State College
Excelsior College
Fayetteville Technical Community College
Franklin University
Kansas State University
Lansing Community College
North Carolina Agricultural and Technical State University
Northwest Missouri State University
Nova Southeastern University
Pennsylvania State University’s World Campus
Rio Salado College
Saint Joseph’s College of Maine
Saint Leo University
Thomas Edison State College
Troy State University
University of the Incarnate Word
University of Texas at Arlington
Utah State University
eArmyU provides a personalized “e-learning exchange” comprised of institutions evaluated against and selected based on Army-specific criteria
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Powerful online course catalogs with sophisticated search
options and integrated view
The heart of eArmyU is theeArmyU.com portal
Online diagnostic, self-assessment, and self-help tools; online tutoring; technical support
Access to individual course documents and assignments, downloaded for off-line work and automatically synchronized with online version
Links to electronic library resources
Down-loadable postings of ancillary course materials such as instructor notes, sample quizzes,
student assignments, and other materials
Online news and announcements
Synchronous chat
Personalized virtual desktop
Online testing, multiple formats
Integrated Email
User-friendly and standardized virtual classroom experience
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The eArmyU network leverages unprecedented partnerships
Fort Hood, Texas
Fort Campbell, Kentucky
Fort Benning, Georgia
eArmyU Soldier-Students
Advisory Boards
3 leading providers of learning technology
10 leading providers of infrastructure support for online learning
Army Continuing Education System (ACES)
Office of the Assistant Secretary of the Army for Manpower and Reserve Affairs (ASA-M&RA)
Office of the Deputy Chief of Staff for Personnel (DCSPER)
Provides Program Management and Integration of the eArmyU Program
$453 Million Contract(over 5 years)
Size and complexity is unprecedented in distance learning
Education Partners
United States Army
Learning TechnologyPartners
Infrastructure Support Partners
Technology Pack
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Students
Instructors
Counselors
University Administrators
Employees
Client Leadership
Other Stakeholders
General Public
Portal
Course Content
Repositories
UniversityStudent
Systems
VirtualClassroom
Learning Management System
Educational Advisory Services
Online Library
Textbook/Course Packet
Tutoring Services
Call Centerand Help
Desk
Skills Assess.
Email Service
Directory Service
DataWarehouse
StudentAdmin.
System
CourseMngmt
and Launching
System
Legacy Systems
System A
System B
System C
eArmyU architecture provides single sign on and access to support in 2 to 3 clicks
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eArmyU technology partners and student services providers are the best in their class
Technology pack
• HP computers & printers
• ISP Fiberlink
ASP provider—IOS
PwC program management, back office, site managers and program mentors
…and, 23 academic institutions, faculty, advisors
AdditionalAutomatedServices
Assessment: SkillsCourse Quality
QuestionMarkETS
Lguide
Educational Advising Service
On-Line Library
Credit Card Processing
Textbook/Course Packet
Tutoring Services
Call Center and Help Desk
Michigan Virtual University
University ofGeorgia
Cybersource
MBS Direct
SMARTHINKING.com
PRC
CoreFunctionality
SupportSystems
Student Admin System PeopleSoft
Course Managementand Launching
SABA
Virtual Classroom Blackboard
Partner/ProviderFunctionSystems
Email Service
Data Warehouse
StalkerCognos
Directory Service iPlanet
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Sun E420R
June 15th Production Architecture
March 15Architecture
FIREWALL
T1 1.5 Mbs
Color Keys:
MSSQL DB Cluster
Dell 2450
Dell 2450www.earmyu.com
EMC 100 GB usable
Saba/Oracle DB Cluster
Sun E420R
Sun E420R
Radius Fail-Over ServersNetra T1 Netra T1
LDAP clusterSun E220
SunE220
PS Application Servers
E-mail Fail-Over ServersDell 6350 Dell 6350
LoadBalancing
EMC 50GB usable
Dell 6350NT Web Server
…the solution is highly sophisticated, but the complexity is transparent to end users
June 15Architecture
LoadBalancing
LoadBalancing
Dell 6350NT Web Server
Dell 2450NT Web Server
Dell 2450NT Web Server
Dell 2450PS NT Web Server
Sun E420R
Dell 2450PS FileServer
Sun E420R
Sun E420R
PS Oracle DBCluster
EMC 50GB usable
EMC 50GB usable
SunE220
Sun E220
Load-balancing/failoverNetegrity servers
EMC 50GB usable
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eArmyU is happening at lightening speed…
• Conceptualized in Spring of 2000
• Army stunned industry by marching to award date without a single delay
• Awarded contract to PwC on December 14, 2000
• eArmyU opened its “portal doors” for business on January 16, 2001
• Right on schedule, the backbone systems were fully operational on June 15, 2001
• Forthcoming technology releases in October, November, December will continue to deliver increased functionality
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... And is already serving soldiers worldwide
• Over 10,000 soldiers from the three initial installations are already pursuing their degrees through eArmyU
• With almost 700 now participating from sites around the world
– Australia Belgium Germany
– Honduras Japan Korea
– Kosovo Egypt Macedonia
– Saudi Arabia The United Kingdom Italy
• Points of Presence to support student access to the Internet have been rolled out in over 130 countries
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The Army intends to continue its aggressive implementation plan
16 higher education institutions
Expand to more installations
JAN 2001 First
students enroll
JAN 2002Target 12,000
students
JUNE 2001Full Portal Capability
Con
trac
tA
war
d
JAN 05Target 80,000+students
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Within 10 short months, concrete results are pouring in
At midnight on Day One, soldiers lined up outside of education centers for the chance to be part of eArmyU
Today, eArmyU has –• Served as a retention tool — nearly 15% of students have reenlisted to be
eligible for eArmyU
• Reached a new population of soldier-students —
– About 60% had not ever participated in Army education programs previously
– Nearly 40% are returning after a gap in attendance
• Become the learning mode of choice — given options, the convenience of online learning is overwhelmingly preferred by soldiers
The main attraction is the chance to go to college while serving in the Army
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Soldiers believe that this is “one of the best things the Army has done” for them
“I am “full speed ahead” in the RES 399 course, and am soooooo excited that I can hardly stand myself. I even received confirmation that my book was sent yesterday…Everyone at AUAO has been just great. This is turning out to be a wonderful experience.”
Sergeant First Class John Nelson, Fort Campbell
“ I think the program is great. It presents an opportunity for me to serve my country and also achieve my personal goals.”
Sergeant Christopher M. Jones, Fort Benning
“I haven’t taken a college course in 6 years — Have been a Platoon Sergeant back-to-back in two different divisions — finally have a chance to earn my degree on my own time.”
Infantry Sergeant First Class Fort Hood
“The program is designed to enable soldiers to go to school online in the military regardless of where they are. If they are here at the post or in Bosnia, Korea or anywhere overseas, they will always have access to college classes.”
Staff Sergeant Keva Wallace, Fort Hood
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We’ve learned a lot in the past months
Make the schedule non-negotiable
Choose partners that are committed to the vision
Ensure partnership built on trust
Back the project up with strong sponsorship
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eArmyU will continue to be newsworthy…
Today, we are revisioning the program so that we can meet significant demand
Focusing on strategies to provide asynchronous learning
Developing stronger alignment with our education partners
Continuing to improve course quality
…stay tuned to learn how we meet future challenges
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For more information…
Visit www. eArmyU.com
Susan Johnson
Office of the Asst. Secretary of the Army
For Manpower and Reserve Affairs
(703) 607-1848
Jill Kidwell, Partner
PwC Consulting
(703) 741-1200
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In summary…
…eArmyU is –
• The next generation of Army education programs
• A path-breaking Army education initiative to help soldier-students “learn while they serve”
• Happening at lightning speed
• Providing concrete, measurable results
• Revolutionizing the Army...and redefining the online learning industry
The impact of eArmyU is far greater than its creators ever imagined