Early Intervention for First- Year Students

How can you reach out to students who are struggling in classes BEFORE IT’S TO LATE?

Approach to Developing/Supporting Student Capacity: Where We’ve Been

PASSIVE ACTIVE

• Pressure of large student caseloads

• Philosophy: “Sink or Swim”

• Students enter the University less than “fully-formed,” either in knowledge or maturity

• Feedback is central to learning and adjustment; early feedback is more effective than later.

• An active and intentional role in promoting student learning capacity and successful adjustment works in the interest of student success and an engaged learning community

Thoroughly Collaborative Efforts

• The Committee on the First-Year Academic Experience

• Collaborating Units:– Departments– Residence Life– TILT– CASA– Registrar– ACNS– Support Services (many)

EARLY TO MID-SEMESTER OF STUDENTS’ FIRST YEAR

Proactive Interventions

• Taking stock

• Early Grade Feedback

• U Turn

POST-SEMESTER

• Project Success, PEAK

• Precipitous GPA Change

• Non-registered

• Ram-Grad Outreach

Taking StockFirst year students complete a survey after 3 weeks in fall semester assessing their experiences to identify risk factors.

During the Fall 2011 semester, 3942 of the first year students living on campus (91%) completed the MAP Works survey, and 3545 students who completed the survey (90%) also met with a Resident Assistant (RA).

Taking Stock

• Taking Stock at Mid-Semester– MAP-Works survey given to all first-year students (on and

off campus) during the fourth week of classes– One-on-one conversations are conducted with all first-year

residents on campus and their Resident Assistant (student staff).

– Follow-up by Resident Directors (full time staff) and Assistant Residence Directors (GAs) for those students that show a significant need for additional assistance and resources based on survey and input from RA staff.

Taking Stock using Map-Works

Taking Stock

FA11 Taking Stock Students (n=4519)3993 on and off-campus students completed the survey (88%) (3942 on campus, 51 off)Of the 3942 on-campus students that completed the survey, 3547 met with their RA for a 1:1 conversation (90%)

FA11 term GPA for on-campus students that completed the survey and met with their RA: 2.90 (n=3338)FA11 term GPA for on-campus students that completed the survey but did not meet with their RA: 2.74 (n=354)FA11 term GPA for students that did not complete the survey, but still met with their RA: 2.63 (n=273)FA11 term GPA for on-campus students that did not complete the survey or meet with their RA: 2.42 (n=87)

Successes and Best Practices

FA07 FA08 FA09 FA10 FA110%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

50%

69%

80%

87%

91%

Percentage of on-campus students that completed MAP-Works survey at CSU

Math ability

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Talks with

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atisfacti

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Degree of stuggle in

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Talked w/fa

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0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

100.0%

FA11 MAP-Works Responses

Major ConcernSome concernNo Concern

Early Grade FeedbackInstructors assign S/U•Thursday of fifth week•Enter in Blackboard

Collect and Share Data•Collect centrally through Blackboard

Intervention•By AVP/Advisor to Provost, Resident Directors and Assistant Resident Directors; IU Advisors and Academic Support Coordinators; Colleges•Varying intensity, from email message to individual meeting

Assessment•Final grades, for students with U’s

Courses Participating• CHEM labs 104, 108, 112, 114• CHEM 111*• COMP 150 (17 selected sections)• CS 160• HIST 101, 150• LIFE 102 labs*• MATH 130 and 100-level Calculus Courses (141, 155, 160, 161, 180)*• MATH PACe Courses (117, 118, 124, 125, 126)*• PSY 100 *Tutoring offered in these courses

Please note: some of these classes have selected sections participating

Course Section Participation (Fall 2011)

• 190 of 221 sections reported (86% response)• Data reported on more than 8,000 students• Unsatisfactory indicators (“U”) for 1,872

students– More than 1 U for 226 of these– 64% of U’s were freshmen; 36% were non-

freshmen

Predictive Power of the Early Progress Indicator (S/U)

• Students with S in the 5th week: ~90% chance of a final course grade of C or above

• Students with U in the 5th week: ~52% chance of a final course grade of C or above

Interventions for Students with U’s

Email to Non-Freshmen

Success Strategy Workshop: “U-Turn”

Email to Freshmen

Email from Residence Hall (RHD/AHD)

Postcard from RD/AD

Meeting with RD/AHD

Email and/or phone calls

In-person meetings

Through Residence Life

Through Acad. Support Coordinators/ IU & Engineering Advisors

Through CollegesEmail and/or phone calls

In-person meetings

Advisor Outreach

Academic Advisors sent 1545 emails, made 114 phone calls, and conducted 280 in-person contacts (1939 total contacts) to students receiving an unsatisfactory rating.

AB

CD

F

31%

40%

20%

6%4%

4%

21%

34%

18% 23%

Percentages of Final Grades by Midterm S/U

S

U

End of Term Grade Outcomes for Students

U-Turn Event

• “One-Stop-Shop:”– Student self-assessment– Individualized

consultation – 16 Resource Services– Plan of Action

U-Turn

This Fall, 370 Students attended the U-Turn event

For students who received a “U” and attended the U Turn Event in fall 2010, 16% received a D or F in the course; compared to 41% of all students who received a “U” and earned a D or F grade.

Non Registered Student Outreach

Registrar Identifies students•Students not registered for subsequent semester by priority registration deadline

Collect and Share Data•Advisor Assignments•Excel spread sheets

Intervention•By Registrar, IU Advisors, Academic Support Coordinators & Colleges•Email, phone call, individual meeting

Assessment•Registration prior to subsequent semester

Precipitous Grade Change Outreach

Grades Post (end of term)•Compare term GPAs from one semester to the next•Identify students in good standing who are struggling

Collect and Share Data•Advisor Assignments•Excel spread sheets

Intervention•By IU Advisors and Academic Support Coordinators; Colleges•Email, phone call, individual meetings

Assessment•Number of contacts, GPA in subsequent semester

Project SuccessGrades Post (end of term)•Identify students on Academic Probation •PRB1 in Spring •PRB2 in Fall

Collect Data•Identify target population

Intervention•By Collegiate Success Coach•Students register for 8 week workshop•Sessions focus on study skills, time management, campus resources, academic policy, faculty panel , etc.

Assessment• GPA & Academic standing in subsequent semester

PEAK Grades Post (end of term)•IU students on academic probation are identified

Collect data•Data is collected

Intervention•By IU Advisors •Students are placed in PEAK RamCT Shell•Students complete PEAK program online•Students attend PEAK advising appointment

Assessment•Completion of PEAK & academic standing in subsequent semester

Readmitted students on PRB

Admissions Identifies students•Through the intent to return form & readmit process

Data Collected•Access Database

Intervention•Letter from Admissions regarding return•Collegiate Success Coach Provides outreach•Students Attend 1 hour Ram Reconnect Workshop

Assessment•Attendance at workshop, GPA & academic standing in subsequent semester

Dismissal Appeals Students awarded appeal•Students granted an additional semester on academic probation prior to dismissal •Scholastic Standards Committee awards appeal

Data available•Scholastic Standards Committee shares data

Intervention•Collegiate Success Coach provides outreach•Students Attend 1 hour Ram Reconnect Workshop•students meet individually with coach throughout the semester (3xs)

Assessment•Attendance at workshop & meetings, GPA & academic standing in subsequent semester

Graduation OutreachCensus each semester•Compile a list of stop out students over 90 credits, in good standing, in target cohorts

Collect data•Pull data from ODS•Cross reference data with Student conduct•Access Database

Intervention•Collegiate Success Coach provides outreach•Online survey, email, phone outreach, Ram Grad Award announcement•Provide ongoing support

Assessment•Number of students that complete their degree program prior to the 6yr deadline

Advisor Tracking

Identifying StudentsDocumenting Outreach

Advisee List

advisorName FirstName UndergradGPA UndergradCreditsTotal MRT_ProgramDescription EGF GPA_0 NonReg PGC_1_3

date_added

DiGregorio, Gaye John 2.664534591 175 Undeclared

DiGregorio, Gaye Sarah 1.208813187 71 Continuing Education

Active Outreach can make a difference