PATIENT PARTICIPATION GROUP (PPG)NEWSLETTER

July 2018 – Issue No 7

Contact Boba RangelovPPE and Equalities Manager, Ealing CCG email: boba.rangelov@nhs.netweb:www.ealingccg.nhs.uk/get-involved/patient-participation-groups

TELL US WHAT YOU THINK

GP Out of Hours Survey

Following the recent development of the GP weekend and evening service, which provides extra appointments to patients, we have launched a survey to find out patients’ experiences. We’d like to know if you’ve used the service and what improvements you might make.

The survey is accessible as an online link on https://www.surveymonkey.com/r/XBD5Q5Y

The results of the survey will help us to understand what people think is good about the service and what improvements are needed. Please take this opportunity to tell us what it was like for you.

The survey should only take 15 minutes and closes 10 August 2018.

Survey for parents/carers who have children with special needs

The Ealing Parents’ and Carers’ Forum has designed this survey to find out what is parents’ experience while their children are transferring from children to adult services. The Survey is open until 29th July.

https://www.surveymonkey.de/r/EHCPsEaling

GET INVOLVED

Volunteer Opportunity

Patient representative wanted for the Community Audiology service review

Ealing CCG is currently looking for enthusiastic, approachable and reliable volunteers with experience of using the Audiology service to support the reviewing and designing of goals and measurements.

What are the requirements for volunteers? Experience as a patient or carer of the

Community Audiology service ( e.g. had a hearing aid or a hearing test done)

A willingness to contribute to discussions Good communication and listening skills Ability to maintain confidentiality An awareness of your own health and

safety and that of others

What will the volunteer role involve? The option to attend training and briefing

sessions A review of the current Audiology service

with particular focus on goals and measurements, and to help to make changes for improvement

The ability to attend 2-3 working group meetings at 15 Marylebone Road from mid-July

We can offer you an opportunity to: Share your experience with the local CCG

and make a difference Receive training, support and guidance Meet new people and learn something new

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If you are interested in the role or would like to know more, please contact:

Helen Lipinski or Malaika Ivey on 020 3350 4629 / 02033504317 or via email

mailto:helen.lipinski@nhs.net mailto:malaika.ivey@nhs.net

Older People Consultative Forum for the over 60s-Would you like to join in?

The OPC Forum – is a group of people over 60 and carers of people over 60, who meet on a regular basis to give feedback to Ealing Council and partner agencies. Members of this group are representatives on strategic groups such as the Long Term Conditions/Older People’s Partnership Board and the Health & Wellbeing BoardIf you are not able to attend meetings you can still contribute by being a part of the Reference Group and giving your views via questionnaires, telephone interviews, letters or email.

Are you interested in: Having your say about making Ealing a

safe, healthy and enjoyable place to live Sharing your knowledge and experiences Evaluating services and practices Helping to identify gaps or unmet needs in

services Offering ideas to improve and create new

services Finding out about the needs, concerns and

aspirations of your peers Improving your family and friends later life

If you are interested in finding out more please contact:Ealing Council, Adult Services, Integrated Commissioning, 2nd Floor, Perceval House,14-16 Uxbridge Road, London W5 2HL.Telephone: 020 8825 7231Email: lewisp@ealing.gov.uk

Healthwatch Ealing

Healthwatch Ealing is the independent consumer champion created to gather and represent the views of the public. They play a role at both local and national level to make sure that your experiences of health and social care are taken into account by the service providers. Aiming to achieve this goal, we attend all GPs, Ealing Hospital, and Community services on a daily basis to speak to patients anonymously (if they so wish) to find out what their health issue and priorities are, and listen to people across the borough of Ealing.

Please visit the “Share your Experiences” section on our website: to share your views and experiences on the local services that you use. Every single comment captured will be reviewed and fed into our quarterly Patient Experience Report which goes to the Health & Wellbeing Board and Ealing Clinical Commissioning Group (CCG).

Website: www.healthwatchealing.org.uk E-mail: info@healthwatchealing.org.ukTelephone: 0203 886 0830

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NEW IN EALING

This is a free and friendly informal group for senior local residents to enjoy tea, cake and activities. West Ealing Wellness Café was started with the purpose of tackling loneliness within the elderly community and has been successful in bringing local seniors together to socialise, meet new people and engage in stimulating activities.

When: Every 3rd Wednesday of each monthTime: 10am-12pmWhere: Orchard Café, 1st Floor, Singapore Road, W13 0EP

For more information contact:Leemya Abdalla07398426672 or emailinfo.ealing@homeinstead.co.uk

PUBLIC HEALTH CAMPAIGNS

During Cervical Screening Awareness Week (Monday 11 – Sunday 17 June 2018), the NHS in North West London asked all women to attend their invitation to cervical screening (previously known as a smear test). The campaign will continue over the summer until autumn.

Cervical screening is a test to detect abnormalities that can be treated to prevent cancer developing. Being screened regularly (every 3-5 years) provides a high degree of protection against developing cervical cancer. Being screened regularly also means any abnormal changes in the cells of the cervix can be identified at an early stage and, if necessary, treated to stop cancer developing.

All women aged 25 to 64, who are registered with a GP are invited for cervical screening. If you are due a cervical screening you should have or will soon receive a letter through the post asking you to make an appointment for a cervical screening test. If you don’t have an invitation and are unsure if you are due for a screening you should contact your GP to find out.

Did you know…

Cervical cancer is the most common cancer in women under 35 yet it is largely preventable

having a cervical screening saves 5,000 lives a year in the UK

cervical screening lasts five minutes but the impact of cervical cancer can last a lifetime.

Robert Music, Chief Executive, Jo’s Cervical Cancer Trust said: “Cervical screening saves lives and is the best protection against cervical cancer. We know attending your screening is not always easy and some people find it difficult for many reasons. During Cervical Screening Awareness Week we will be addressing some of the different barriers and talking about how cervical screening can be made easier for more women and people with a cervix to attend. We’re delighted the NHS North West London is joining us in raising awareness during the week and we would encourage all women in the area to attend their screening when invited; it could save your life.

The link to Jo’s Cervical Cancer website is

https://www.jostrust.org.uk/

If you do have any concerns or questions please call your GP or the national Helpline on 0808 802 8000.”

Do not delay! Book an appointment to have your screening with a nurse or doctor at your GP practice today, you can request a female if you prefer. Appointments are available in the evening and at the weekend across North West London seven days a week. Ask your GP practice receptionist for more details.

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Dr Afsana Safa, Cancer Lead for the North West London Collaboration of Clinical Commissioning Groups adds: “Although two out of three women do attend for their cervical screening regularly, a large number of women still don’t and we want to make it easier for them. By identifying and treating precancerous abnormalities, we have the chance to reduce the number of women who develop cervical cancer.”

Have you had your cervical screening? In celebration of Cervical Screening Awareness Week join the conversation and help save the lives of others by letting them know how quick and easy it is to reduce their risks of getting cervical cancer and potentially save their life by having regular cervical screenings.

Find us on Twitter @HealthierNWL, Facebook NHS Stay Well and online www.healthernorthwestlondon.nhs.uk

For more information on cervical screening visit: https://www.gov.uk/government/publications/cervical-screening-description-in-brief

USEFUL INFORMATION

Free subscription for NHS England Newsletter “In Touch”

If you would like to receive the free NHS England newsletter “In Touch” please click the link below and register. “In Touch” is a useful resource for your PPG in terms of Patient and Public Engagement (e.g. engagement opportunities, events etc.) https://www.england.nhs.uk/email-bulletins/in-touch-bulletin

“Contact”- Charity for families with disabled children

Life with a disabled child brings unique challenges, and Contact is helping families feel valued, supported, confident and informed. Contact Ealing provides support, advice and information for families with disabled children living anywhere in Ealing. You can contact the charity directly or ask a professional to make a referral.

Contact EalingSt George’s Community Centre8-12 Lancaster Road, Southall UB1 1NW020 8571 6381ealing@contact.org.uk

National Association of Patient Participation (NAPP)

You can access some useful free information about PPGs on NAPP website. But if you would like to have full access to their resources your practice would need to pay annual subscription to NAPP. More information about this you can find on their website www.napp.org.uk

Please find enclosed June’s edition of the NAPP Bulletin.

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TRAINING OPPORTUNITIES AND COURSES

Free training for carers, guardians and parents about Autism and ADHD

Please find attached a poster for sessions taking place at local Children's Centres in Ealing between April and September 2018. The sessions are available for parents, carers and guardians who want to know more about child development, Autism and ADHD. Please encourage your practice to display the poster in their waiting rooms. The session will:

Help in the identification of early difficulties that may suggest a child may benefit from specialist assessment of autism or ADHD

Direct individuals where to go to get this help and how to explain their concerns

Clarify understanding of what to expect after this referral may be made.

Clarify understanding of what to expect from services

If any parent wishes to attend, they need simply call the appropriate centre to book a place. Places will be allocated on a first come, first served basis.These sessions are for parent’s, carer’s and loved ones.

“Understanding the Healthand Social Care Environment”

Engage For Change Online Training

Accredited by Certa

Places are available on this course for current NHS volunteers who are interested in understanding the health and social care environment and / or with responsibility for improving health. By the end of the course you will:

Recognise the key stakeholders in the health and social care environment and their relationship to each other

Understand how you can influence these stakeholders and where you fit in the bigger picture

Know what tools are out there to inform you work

Be better able to choose appropriate tools and methods to influence health and social care

Have carried out a practical intervention with a stakeholder on a health and social care theme of your choice

Have prepared and delivered a presentation to share your experience with your peers

This Certa accredited course will be delivered online over twelve weeks. There are two rounds of the course that you can apply for starting on 04th September 2018 and 06th November 2018. The course is open to anyone who volunteers for the NHS.

The course ends with a full day of assessed presentations where participants have an opportunity to share their projects they have been working on as part of the coursework, gather practical advice on how to develop their work

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further, and to network. You must be able to attend the final day. This day will take place in either Leeds or London and will be on either on 27th November 2018 (for the course starting on the 04th September) or on 05th February 2019 (for the course starting on the 06th November) and will run between 9.00am to 5.00pm.

The course is free to participants (including covering travel costs for the final day) as the associated costs (of £700 per participant) are paid for by NHS England.

Because of this NHS England is asking for a £50 deposit before starting the course to secure your place and to ensure participants fully commit to the course. The deposit will be returned to you on completion of the course. If this is a barrier to your participation please contact us on the email address below, as reduced rates may be available in some circumstances.

To apply please request the application form by emailing:

england.ppve-learning@nhs.net

Places are limited and priority consideration will be given to those volunteering for NHS England. However, we would like to ensure that places are allocated to reflect volunteering across a range of NHS business areas.

GlossaryADHD-Attention Deficit Hyperactive Disorder

CWHHE CCGs-Central West Hillingdon Hounslow

and Ealing CCGs

ECCG-Ealing Clinical Commissioning Group

ECVS-Ealing Community and Voluntary

Services

NAPP-National Association of Patient

Participation

NHSE-National Health Service England

MECC-Making Every Contact Count

PERF-Patient Engagement Reference Forum

PPE-Patient and Public Engagement

PPG-Patient Participation Group

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If you have ideas, suggestions and comments on the newsletter please send

them to:

Boba RangelovPPE and Equalities Manager at

boba.rangelov@nhs.net

Send us your good stories!Tell us about your projects!We want to hear it from you!

You can find previous editions of this newsletter on our NHS Ealing CCG

website (link below)http://www.ealingccg.nhs.uk/get-

involved/patient-participation-groups/ppg-newsletters.aspx

THANK YOU FOR READING!

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