E-TransformationCase Study : The Little Red Dot

Presenter : Sebastian Foo

I am a Historian. I am a Futurist.

1980 – 1999. Civil Service Computerisation Programme laid the Foundation for

Digitization & Connectivity

ICT Manpower is essential. 1980, we had 850 IT professionals. By 1985, we need

5000. What did we do?

Scholarships were introduced

to attract the talented

youngsters.

1982-1983, Tertiary Schools started IT Departments

Tertiary schools introduced new

IT diploma & degree courses.

And not forgetting the working professionals

Continual IT education for

working adults & course for mid-career switch.

1998, Singapore ONE, the National Broadband programme was launched

Government gave S$200M. Not for building a network, but to subsidise broadband subscription.

So 1980-1999, we have the following key Enablers

Civil Service Digitization & Connectivity

IT Manpower Development

National Broadband

Whole-of-Country Enablers

Whole-of-Govt Enablers

2000 – 2010. The eGovernment era.

Earlier part of this era was about delivering as many feasible citizen-centric eServices. Later

years focused on mServices & integration. “Less is More”

Public Service Infrastructure“Built Once, Reuse Always”

1,600 eServices in 6 years & 300 mServices in 3 years.

By 2010…

Civil Service Digitization & Connectivity + Electronic Transaction Act (1998)

IT Manpower Development

National Broadband

Whole-of-Country Enablers

Whole-of-Govt Enablers

Public Service Infrastructure

“Built Once, Reuse Always”

1,600 eServices in 6 years & 300 mServices in 3 years.

Services

What’s Enablers are planned for the Future?

Civil Service Digitization & Connectivity + Electronic Transaction Act (1988)

IT Manpower Development

National Broadband

Public Service Infrastructure

“Built Once, Reuse Always”

1,600 eServices in 6 years & 300 mServices in 3 years.

?

60% of the population are Facebook users.

Big Data Analytics. Specially Social Data. Listen, Analyze, Insights, Calibrate Policies & Better Services.

Government Cloud available, let’s extend its value by having Software-as-a-Service (SaaS).

G-Cloud implemented.Now focusing on SaaS.

Pick, Pay & Use.

Faster & Lower Cost.

“We can no longer wait nine months or more for delivery, the world is moving too fast.”

…tendency for agencies to list their maximal requirements, including things they did not need… lead to very complex programmes where the risk and magnitude of failure increases.”

“… move towards is a more disciplined approach, where the most important functions are prioritised and the emphasis is on going live as quickly as possible.”

Agile Software Development is a framework which time-boxed iterations, is evolutionary in development and affords flexibility to change

http://scrumtrainingseries.com

The key Enablers have paved the way for our future…

Civil Service Digitization & Connectivity + Electronic Transaction Act (1988)

IT Manpower Development

National Broadband

Public Service Infrastructure

“Built Once, Reuse Always”

1,600 eServices in 6 years & 300 mServices in 3 years.

Big Data AnalyticsAgile Software Development

?Software-as-a-Service

Call For Collaboration, allows Government and Industry to co-create and co-conduct

pilots and trials in Jurong

• Provides the industry with a platform to demonstrate their solutions in addressing urban challenges, especially those of cross-domain nature; and

• Offers Government agencies an opportunity to test out innovative ideas before deploying them nation-wide.

Take Away

Is there a secret to success?Maybe…but there is a order to success.

Having the right order is akin to prioritizing what needs to be done first.

Take Away

Best soccer players don’t always win the world cup…Best soccer players don’t always win the world cup…

The Best team does. And it comes with strong leadership, right strategy, and team work.

Thank you!

Shouldgo on diet.