E-TENDER FOR HOUSE KEEPING WORKS IN … · No. AGM/KKN//E-TENDER/ KKN/HOUSE KEEPING WORK /2016-17...

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[Signature of the Bidder] Page 1 BHARAT SANCHAR NIGAM LIMITED (A Govt. Of India Enterprise) CHENNAI TELEPHONES E-TENDER DOCUMENT GENERAL MANAGER(WEST) BSNL, CHENNAI TELEPHONES TELEPHONES NO.DGM/KKN//E-TENDER/ KKN/HOUSE KEEPING WORK /2016-17 E-TENDER FOR HOUSE KEEPING WORKS IN K.K.NAGAR TELEPHONE EXCHANGE, CHENNAI-78. Bidder’s Name and Address Price :-Rs.525/- DD NO: DD date: Name of Bank:

Transcript of E-TENDER FOR HOUSE KEEPING WORKS IN … · No. AGM/KKN//E-TENDER/ KKN/HOUSE KEEPING WORK /2016-17...

[Signature of the Bidder] Page 1

BHARAT SANCHAR NIGAM LIMITED

(A Govt. Of India Enterprise)

CHENNAI TELEPHONES

E-TENDER DOCUMENT

GENERAL MANAGER(WEST)

BSNL, CHENNAI TELEPHONES TELEPHONES

NO.DGM/KKN//E-TENDER/ KKN/HOUSE KEEPING WORK /2016-17

E-TENDER FOR HOUSE KEEPING WORKS

IN K.K.NAGAR TELEPHONE EXCHANGE, CHENNAI-78.

Bidder’s Name and Address

Price :-Rs.525/-

DD NO:

DD date:

Name of Bank:

[Signature of the Bidder] Page 2

E-TENDER FOR HOUSE KEEPING AND ALLIED SERVICES

KKNAGAR TELE XGE BLDG CHENNAI TELEPHONES

TABLE OF CONTENTS

SL.NO DESCRIPTIONS PAGE NO

1 NIT 3

2 TERMS AND CONDITIONS 4-10

3 TECHNICAL SPECIFICATION 11

4 ANNEXURE - A - SCHEDULE OF WORKS 12

5 ANNEXURE- B TECHNICAL BID 13

6 ANNEXURE- C FINANCIAL BID 14

7 ANNEXURE – D LIST OF CONSUMABLES 15

8 ANNEXURE E - NO NEAR RELATIVE CERTIFICATE 16

9 ANNEXURE F - ADVANCE STAMPED RECEIPT 17

10 ANNEXURE G - DECLARATION 18

11

ANNEXURE - H LETTER OF AUTHORISATION FOR BID OPENING 19

12 ANNEXURE I - CHECK LIST 20

13 ANNEXURE J - BID FORM 21

14 ANNEXURE K - E PAYMENT MANDATE FORM 22

15 ANNEXURE L - DECLARATION FOR NON BLACKLIST 23

16 E-TENDERING INSTRUCTION TO BIDDERS 24-26

[Signature of the Bidder] Page 3

BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise)

CHENNAI TELEPHONES

DGM(NW-O)KKN/Tender/House Keeping/2016-2017/1 Dated at Ch -78 the 22 /09/ 2016

Notice Inviting Tender (e-Tender) For and on behalf of BSNL Chennai Telephoes the General Manager(NWO) West invites e-Tender for carrying out House Keeping works for a period of One Year from the date of signing the agreement, in K.K.Nagar Telephone Exchange, from the eligible Registered and experienced

agencies from the Indian Nationals. The Bidders having experience of minimum of 3 (three) years

i.e 2013-14 , 2014 -15, 2015-16 as on date of submission of the Tender, in the field of undertaking

the work of providing cleanliness, maintenance and upkeep in reputed corporate offices, Central

Govt. establishments, State Govt. establishments etc are eligible to apply.

Zone No

Name of the area Approximate hours

Total Estimated cost of work per annum Rs.

Cost of Bid Document (non-refundable / transferable

EMD Bid Security Rs. (2%)

1 K.K.Nagar Tele Exge

Per day 6 Man power x 12 months

9,35,293 525.00 18,705

The cost of the tender document is Rs.525/- (Rupees Five Hundred and Twenty five only (non refundable). The tender cost can be paid in the form of DD [non refundable] obtained from any Nationalised / scheduled bank drawn in favor of BSNL, Chennai Telephones payable at Chennai. Current NSIC certificate holders and SSI certificate holders having registered with NSIC with valid period are exempted from payment of tender document cost and EMD, but the successful L1 required to pay 10% contractual value as Security Deposit. E-Tender document can be downloaded/ uploaded from the E-Portal website of M/s ITI, ie http://www.tenderwizard.com/BSNL. Tender documents may also be available only for viewing by using the link in the website: www.Chennai Telephones.bsnl.co.in. As tenders are invited through E-tendering process, physical copy of the tender document would not be available for sale. Interested Bidders shall have to participate in this e-Tendering process by registering themselves in the on line Portal and paying the tender processing fee to M/S ITI Limited.

Original DD towards the Cost of the tender document and EMD, Current NSIC /SSI certificate holders claiming exemption should be submitted along with the tender document duly signed in all pages in the tender box before the time prescribed for receipt of completed tender document by offline. Otherwise the tender is liable to be rejected.

1) Tender processing fee : 0.05% of Total Estimated cost of Tender

Or as decided by ASP (To be paid to M/s ITI – E-Portal Vendor)

2) Last Date and time for closing (locking) : 11.00 hrs on 19.10.2016

3) Technical Bid opening Date and Time Off line (Hard copies of Docs) : 11.30 hrs on 19.10.2016

4) Technical Bid opening Date and Time on line (on E-Portal) : 12.00 hrs on 19.10.2016

5) Financial Bid opening Date & Time : will be intimated later.

Please visit our websit http://www. Chennai Telephones.bsnl.co.in.&

http://www.tenderwizard.com/BSNL (e-portal)

AGM BLDG,PAC KKN BSNL, Chennai Telephones

[Signature of the Bidder] Page 4

BHARAT SANCHAR NIGAM LIMITED

(A Government of India Enterprise)

No. AGM/KKN//E-TENDER/ KKN/HOUSE KEEPING WORK /2016-17

TENDER FOR HOUSE KEEPING WORKS K.K.NAGAR TELEPHONE EXGE BUILDING

1. TERMS AND CONDITIONS

1.1 This Tender is for cleaning and house keeping the entire K.K.Nagar Telephone Exchange

Complex, including garden, CSC and switch room falling within in the jurisdiction of

K.K.Nagar Exchange complex, Chennai – 600 078 as per in the Annexure - 1

1.2 The contractor has to supply all the materials, men and supervise the work.

1.3 The full scope of the work is detailed in the Annexure ‘A’ attached to this tender form.

1.4 The validity of the tender will be one year from the date of the award of the work and can be

extended at mutual consent for a further period not exceeding six months or till the time of a

fresh tender is finalized whichever is earlier.

1.5 The amount quoted shall not be revised upward during the validity and extended period of the

Tender.

1.6 Eligibility: This invitation for bid is open to all the Indian Nationals, having experience of

minimum of 3 (three) years i.e 2013-14 , 2014 -15, 2015-16 as on date of submission of the

Tender, in the field of undertaking the work of providing cleanliness, maintenance and

upkeep in reputed corporate offices, Central Govt. establishments, State Govt. establishments

etc. Tenderers having any of their relatives employed in BSNL are not eligible to enter the

bidding.

1.7 Tender document cost of Rs.525/- (Rs.500/ +VAT) (Rupees five hundred and Twenty five

only ) is to be paid. Tender Document fee can be paid in the form of crossed Demand draft

drawn on any Nationalised / scheduled bank in favour of BSNL, Chennai Telephones payable

at Chennai. The tender document fee is non-refundable.and tender document is non

transferable.

2. The Bidders are advised to go through terms and conditions stipulated in the tender document

carefully. Signing and submission of the tender will bind the Bidder to the acceptance of the

conditions specified. Any Bid which is not in conformity with the instructions or which is

incomplete will be rejected. Any addition/deletion/modification will not be accepted and

tender will be rejected. The details of E-Tender processing may be followed as per the E-

Tender instructions given in Pages from 24 to 26.

3. Blacklisted tenderer who have earlier been debarred and for those whom the debar is in

currency for different reason are not eligible to participate in this tender. A declaration in this

regard should be submitted by the tenderer. In future, if it come to the notice of BSNL that

the successful tenderer is in Blacklist, then the G.M, BSNL, reserves the right to cancel the

tender awarded to him

4. Submission of Tender Document ON LINE SUBMISSION: :( ON E-portal: www.tenderwizard.com/BSNL)

4.1 Scanned copy of original DD for the cost of tender form or valid NSIC certificate 4.2 Scanned copy original DD for EMD as per NIT or valid NSIC certificate. 4.3 All the Mandatory documents listed as per Clause 10.0 4.4 Signed copy of Tender document from page no 1 to 26 duly filled in. Failing of the above mentioned items in clause - 4 is liable for rejection of tender in the entry level itself without any notice or information.

[Signature of the Bidder] Page 5

4.5 FINANCIAL BIDS (Rate Schedule) should be submitted online. Then Off line.

OFF LINE SUBMISSION

The downloaded Tender shall also be submitted in cover sealed with WAX / PVC Tape.These envelopes shall contain the following.

Envelop Superscribed on the Cover as

Cover - A Technical Bid containing EMD Bid Security & Cost of Tender Document / valid NSIC certificate for exemption and other documents as per check list.

Cover - B Financial Bid - Rates quoted in Financial Bid.

. The Covers A and B shall be marked as Technical Bid and Financial Bid (Annexure-C)

respectively with Name of the agency along with address (with seal) and Phone No. written on each cover and the covers shall be sealed with wax /PVC Tape.. Tenders prepared in 2 covers as above shall be submitted with outer envelope and duly Waxed -sealed/PVC Tapped and Superscribed as “Tender for House Keeping works IN K.K.Nagar Exge Building” and addressed to

ASST.GENERAL MANAGER(BLDG,P&A/C) O/O DGM NWO KKN BSNL, CHENNAI TELEPHONES 99, JAWAHARLAL NEHRU MAIN ROAD, K.K.NAGAR, CHENNAI – 600 078.

5. Both online / offline submission of Tender will be accepted before closing date & time of

BID submission as per NIT. Amendments if any to the Tender document will be notified

in the above website as and when they are made. It is the responsibility of the vendors

who have downloaded the tender document to note these amendments and submit

tenders accordingly.

5.1 The Tender covers shall be deposited on or before 1500 hours on the date mentioned in the

NIT in the Tender Box provided for this purpose in the office of the Asst. General Manager

K.K.Nagar, CHENNAI TELEPHONES .Tender received after the prescribed date and time

will not be accepted. BSNL CHENNAI TELEPHONES shall not be held responsible for any

kind of delay in the receipt of that Tenders after the closing Time.

5.2 The E-tenders will be opened (online/off-line) as per the date & time in NIT by the Tender

opening committee members in the presence of tenderers / their authorised representatives

who may be present. The representative of the Bidders should bring the letter of authorization.

5.3 If the date of opening of Tender is declared as Holiday, the Tender will be opened on the next

following working day at the same time and same venue.

5.4 Two stage processes will be adopted in the opening of the bids “Technical /Qualifying Bid

shall be opened first and scrutinized. The “Financial Bid” will be opened only for qualified

bidders in “Qualified Bid”. The date and time of opening of “Financial Bid” will be conveyed

through the e-Tendering portal to all the bidders who have qualified in qualifying bid.

5.5 For verifying and crosschecking the online bid, the cover containing Bid Security and hard

copy of technical bid along with attested copy of supporting documents will be opened and

evaluated. The Financial bid of the qualified Bid will be opened on a subsequent date for

which the date and time will be intimated to the successful bidders after the technical

evaluation of the tender.

5.6 The Tenderer should clearly mention the basic rate, material cost; service charges per month

quantities given are appropriate and may vary on actual measurement / requirement.

However, the rates and details quoted as per the quotation sheet online will be taken for

evaluation purpose and fixing of rates. The rates must be quoted for each and individual

items separately.

[Signature of the Bidder] Page 6

6. PERIOD OF VALIDITY OF BID

The bid shall remain valid for 90 days from the date of opening of bids. The agreement shall

be valid for one year from the date of Acceptance. The same can be further extended upto 6

months with mutual consent. A bidder accepting the request of BSNL for an extension to the

period of bid validity in exceptional cases will not be permitted to modify his/her bid. 6.1 QUERIES ON BID DOCUMENT A prospective Bidders, requiring any clarification of the Bid Documents shall notify in

writing before five working days at the mailing address indicated in the invitation for Bids.

BSNL shall respond in writing to any request for clarification of the Bid Documents which it

receives not later than five days prior to the date of opening of the Bids. The querries will be

answered in a circular form which will be sent by ordinary post to all prospective tenderer

which will form part of tender documents.

6.2 The answers to the queries raised with respect to 6.1 above shall also be enclosed as one of

the document in the Second Cover duly signed by the authorised signatory in token of having

clarified and understood the points raised by the bidder himself/herself or by the other

prospective bidders participating in the Tender.

7. RIGHTS OF BSNL

7.1 The DGM (NWO-KKN), KK.Nagar Telephone Exchange, K.K.Nagar, Chennai - 78 reserves

the right to reject any or all the tenders without assigning any reason thereof.

7.2 In case of any unsatisfactory work or any deficiency, the BSNL reserves the right to cancel

the contract and forfeiting the Security Deposit. 7.3 The BSNL reserves the right to cancel the contract for any operational reasons.

7.4 The BSNL reserves the right to rescind the contract before expiry of the validity period by

giving 15 days notice.

8. EARNEST MONEY DEPOSIT

8.1 An Earnest Money Deposit (EMD) of Rs.18,705/-(Rupees Eighteen Thousand Seven

Hundred and Five Only) is payable by DD drawn on any nationalised bank situated in

Chennai, in favour of BSNL, Chennai Telephones and attached with the tender form.

8.2 The EMD will not bear any interest and will be refunded / returned to the unsuccessful

Tenderers as soon as the contact is finalized.

8.3 In respect of successful tenderer, the EMD shall be adjusted as part of Security Deposit

payable by the successful tenderer.

8.4 The EMD of the tenderer whose tender is accepted and who fails to pay the Security Deposit

in time will be forfeited and the work will not be awarded to him.

9. SECURITY DEPOSIT

9.1 The successful tenderer shall be asked to pay a Security Deposit equal to 10% of the Annual

Contract amount.

9.2 The Security Deposit can be paid in the form of Crossed Demand Draft from any nationalized

Bank of India drawn in favour of BSNL, Chennai Telephones. Cheque will not be accepted.

9.3 The Security Deposit is to be paid within the period stipulated and shall not carry any interest.

9.4 The Security Deposit shall be forfeited in case the tenderer fails to discharge his duties and

the contract will be terminated pre-maturely.

9.5 The Security Deposit shall be refunded after the expiry of the contract period.

9.6 If any of the statutory payments (ESI/EPF/ST &EC) are found not remitted/paid will be adjusted from the security Deposit. 9.7 Security Deposit will not carry any interest as long as the same is in the custody of General

Manager, BSNL., Chennai Telephones. If successful tenderer does not carry-out the work in

full or in part and if the conditions are not fully adhered to or implemented in time, the

Security Deposit will be forfeited to the BSNL, Chennai Telephones.

[Signature of the Bidder] Page 7

10.0 The Tenderer should submit the originals/ copies of the following mandatory documents

/ certificates duly attested by a Gazetted Officer of State/Central Govearnment

alongwith the Bid document and its annexures.

10.1 Registration Certificate issued by the Registrar of Companies / Firm Copy of Service Tax.

Registration Certificate duly attested by State / Central Government officers.

10.2 Income Tax clearance certificate for the financial year 2013-2014, 2014-2015, 2015-16 or

Income Tax Returns filed with acknowledgement for the above said period & PAN CARD

copy.

10.3 Registration Certificate issued by the Department of Labour (OR) undertaking for producing

the license as issued by the Labour Department, if the tender is accepted before issue of

Work Order.

10.4 Experience Certificate & Satisfactory Performance Certificate issued by the firm / companies

/ other Departments, where, the Tenderer has already done Housekeeping or doing House

Keeping.

10.5 Number of Labourers presently employed by the Tenderer for Housekeeping work, in various

organizations.

10.6 Copy of ESI Registration proof and payment certificate from ESI Department duly attested by

State/Central Government Officers.

10.7 Copy of Employees Provident Fund Registration proof and payment certificate from EPF

department duly attested by State/Central Government Officers.

10.8 DD for EMD in original or Banker’s cheque or bank guarantee or current NSIC certificate /

SSI certificate holders registered with NSIC with valid period for exemption towards EMD

payment.

10.9 Copy of Pan Card/ Service Tax Registration certificate duly attested by state/Central

Government Officers.

10.10 Tenderers having any of their relatives employed in BSNL are not eligible to enter the

bidding. If at a later date after awarding the work to successful Tenderer if found near

relatives are working, the work awarded will be cancelled and security deposit paid in cash or

DD will be encashed and credited to BSNL, Chennai Telephones. The decision of GM (NW-

O) West is final in this regard. Annexure “ E “ to be enclosed.

11.0 The Tenderer shall be fully responsible for the compliance of all the provisions applicable

under Labour Laws like

1. Payment of Wages Act 1936

2. Minimum Wages Act 1948

3. The Contract Labour (R&A) Act 1970

4. The employees Provident Fund and Miscellaneous Provisions Act 1952.

5. Employees State Insurance Act 1948

6. Workmen Compensation Act 1923

7. All other Acts and statutes applicable from time to time

8. The Tenderer should comply all the above acts without any omission

[Signature of the Bidder] Page 8

NON SUBMISSION OF ANY OR ALL OF THE ABOVE SAID DOCUMENTS WILL

RESULT IN THE REJECTION OF THE BID.

12. The tenderer should not make any additional clause or condition in the tender and such a

conditional tender is liable for rejection. Documents submitted after the date and time of

opening will not be considered.

13. Service Tax: The successful Tenderer is as an Assessee under the provision of Service Tax

Rules and shall enclose an attested copy of Service tax Registration certificate with Tender

Documents. The unit rates are to be quoted exclusive of Service Tax, Swachh Bharat and

Krishi Kalyan Cess. As it is a statutory obligation, applicable rate of Service Tax and Swachh

Bharat and Krishi Kalyan Cess from time to time may be claimed in the bill submitted to this

office for payment. The payment of Service Tax, Swachh Bharat and Krishi Kalyan Cess will

be made only if the contractor has the valid registration certificate in this regard. Proof for

having paid Service tax and Swachh Bharat and Krishi Kalyan Cess to the Central Excise

Department after each payment on the due date as claimed in the bill shall be produced by the

contractor for verification.

13.1 The SERVICE tax Registration Number should invariably be printed in the bills submitted to

this office. Bills without service tax registration number will not be accepted.

13.2 The successful contractor should arrange to pay the Service Tax Swachh Bharat and Krishi

Kalyan Cess received from BSNL, Chennai Telephones into the appropriate Accounts of the

Government and enclose proof of such payment alongwith the Bill for the next month for

scrutiny and acceptance. Failure to enclose the proof for payment will render the successful

Tenderer for such action as deemed fit in consultation with service tax authorities. The

payment of bills will be withheld till such time proof of payment of service tax is produced.

13.3 After acceptance of the contract if any or all the terms and condition(s) of the contract is / are

violated, the BSNL reserves the right to terminate the contract with the forfeiture of

SECURITY DEPOSIT to BSNL by giving 15 days notice. The decision of GM, (NW-O) West

is final in this respect.

DURATION OF CONTRACT:

The contract is valid for a period of ONE YEAR from the date communicated in the tender

awarding letter. The tender period is liable for extension if necessary for a further period of SIX

MONTHS at the same rate, terms and conditions or till such time the next contract is awarded

whichever is later subject to extend the validity period of Bank Guarantee up to the extended

period.

TENDER RATES:-

14.1. Tender rates should be filled in legibly in the Financial Bid (Annexure ‘C’) . The Tenderer

should arrive the BASIC rates of the tender as per minimum wages act in Financial- Bid

Column . The rate quoted is for the whole month including holidays and sundays. If the rate

quoted in words and figures differ, then the rate quoted in words will be taken as correct.

14.2 The amount quoted should include all rates & taxes etc except Service Tax.

14.3 The evaluation shall be based on the total rate arrived at the last column of Financial bid (Rate

Schedule) and the tenderer/s who has/have quoted lowest rate will be taken as L1 tenderer. The

work will be awarded to the successful tenderer in financial evaluation after due negotiation,

GM (NWO) West, BSNL, Chennai Telephones decision will be final in this respect..

[Signature of the Bidder] Page 9

14.4 The Rate Quoted shall remain the same throughout the period of contract including the period

of extension. The successful Tenderer for whom work will be awarded will be required to

pay and they can deduct the EPF/ESI 13.75% (12% + 1.75%) or as per the applicable rate in

force from time to time according to Government guidelines.

15. Work schedule is indicated in Annexure ‘A’ & Technical Bid in Anexure ‘B’. Financial Bid

(Annexure “C”) monthly rate are to be quoted in Financial Bid Excell sheet format.

16. The Tender is purely a work contract. The award of contract do not confer any right by any

of the persons engaged by the contractor for an appointment / absorption in BSNL.

17. The Tender will be finalized normally within 90 days from the date of opening of BID and

extended even after 90 days due to unforeseen administrative reasons any in the extended

period of currency of tender period. No modification is permitted and if any modification is

done the EMD paid will be forfeited and credited into the BSNL account.

18. CONTRACT RATES TO BE QUOTED

The charges for housekeeping works and cleaning etc of K.K.Nagar Exchange

Building to be carried out should be quoted as in “Financial Bid”on monthly basis.

19. COMMERCIAL CONDITIONS

19.1 The Contractor will send sufficient men depending upon the needs of the office. The

designated officer of BSNL shall oversee the work and certify the satisfactory performance of

the work of the contractor.

19.2 The contractor shall submit his/her bill on monthly basis, on expiry of the Calendar Month to

the SDE(Bldg,P&A/C) K.K.Nagar Telephone Exchange, 99, Jawaharlal Nehru Main Road,

K.K.Nagar, Chennai - 78. The bill shall be in standard printed form duly serial numbered and

it shall contain all details.

19.3 Payment will be made after due verification.

19.4 The bill must be accompanied with the following:

a. List showing the details of labourers/employees engaged.

b. Duration of their engagement/attendance.

c. Proof of amount of wages paid to such employees for their duration in question.

d. Amount of EPF contribution (both employers and employees’).

e. Copies of authenticated documents of payment of such contribution to EPF

authorities.

f. The declaration that the conditions of the EPF Act 1952 have been complied

with.

g. Copies of authenticated documents of payment of ESI contribution of employees

referred at (1) above.

h. If EPF/ESI contribution is paid by cheque, proof for clearance of cheque is to be

attached.

20. E-Payment – Contractors bill payment will be made through E-Payment to the concerned

contractor’s banks account for which a consent letter with other details given in Annexure-K

should be filled and signed by the tenderer.

21. PENALTY:

A Proportionate amount will be deducted as penalty in case of non-availability of required

number of HK staff on any day in the office/building. Penal deductions on Pro-rata basis will

be made for poor services, non provision and non supply of required quantity/quality

materials of required services on the basis of assessment by the BSNL officers. The decision

of the General Manager (West), BSNL, Chennai Telephones shall be final in this regard

including the amount of penalty.

22. Liquidated Damage.

The Tenderer should pay the wages to the House Keeping Units on or before 7 th of each

month for the previous month wages without waiting for settlement of his/her any bill from

BSNL, failing which 1% of amount of wages payable will be recoverable as penalty from his /

her next bill for each week of delay or part thereof.

[Signature of the Bidder] Page 10

23. RESPONSIBILITY OF THE TENDERER

23.1 The Contractor should deploy sufficient personnel below the age of 45 years and supervisor

for house keeping the K.K.Nagar Telephone Exchange complex..

23.2 The workmen should have sufficient experience and should be given identity cards bearing

their photographs. This shall be ensured by the contractor, without any extra cost to BSNL.

The workmen should report for duty sufficient in advance so that the cleaning work will be

completed before the start of the office hours. A responsible supervisor must be available to

give instructions to the workmen. The workmen should not mishandle any of the machinery

items/ equipments/ furniture/ electrical fittings/ office records etc., and should be careful

when they perform cleaning work. If any damage is done to the BSNL property during the

course of work, the cost will be recovered from the contractor.

23.3 The workmen should be so arranged that some people may be available for cleaning during

lunch hours also.

23.4 The workmen should be assigned specific duties and the nominated officer will check

attendance.

23.5 If any of the workmen is found not properly performing his duty or otherwise found not

suitable, the contractor must immediately replace such workmen.

23.6 The work must be done on all working days and special cleaning should be done on Sundays

and holidays also.

23.7 In case any workman gets an injury or electric shock or meets with an accident in the course

of discharge of his/ her duty in our premises , the contractor has to take full responsibility to

provide medical treatment and payment of compensation if any to him/her at his cost.

23.8 The Contractor must supply all the materials required for cleaning. Good quality cleaning

materials in sufficient quantity must be supplied.

23.9 All Legal obligations like payment of EPF/ESI/ workmen compensation shall be the

responsibility of the contractor.

23.10 The contractor must abide all laws regarding employment of labourers including payment of

minimum wages act.

23.11 The Tenderer should bring all materials to be used as per Annexure-D to the work spot at the

beginning of the month and the tenderer is not supposed to take back anything from the stock

supplied.

23.12 The payment to the workers employed must be made through Account Payee Cheque/On line

in the presence of Authorised representative of BSNL.

23.13 No sub-contracting is permissible by BSNL.

23.14 The contractor shall ensure healthy industrial relations with his staff and settle workers

grievances without disruption of the House Keeping services. The contractor shall see to that

the HK staff and other staff are maintaining decorum in their respective working premises and

no such staff shall indulge directly in dealing with the staff or customer or public for any

purpose except through their supervisor /contractor.

24. ARBITRATION

24.1 In case of any dispute in the execution of the contract or any interpretation of the tender

condition, the matter will be referred to the Arbitrator who is appointed by the CGM of

Chennai Telephones and whose decisions will be final and binding on both the parties.

25. APPLICABILITY OF LAWS:

25.1 All legal issues/ disputes arising out of this contract shall be subject to the territorial

Jurisdiction of Chennai Courts and governed by the Indian laws for the time being in force.

26. AGREEMENT

26.1 Acceptance of the conditions laid down in the tender form shall be deemed as agreement and

no separate agreement shall be signed.

[Signature of the Bidder] Page 11

ANNEXURE-1

TECHNICAL SPECIFICATION

SCOPE OF WORK:

House Keeping work for K.K.NAGAR Telephone Exchange

Cleaning of All Toilets, Wash Basins, Urinals, Open Space in Exchange complex, Mopping, Pouring

of water to plants, cleaning of sewage lines at K.K.Nagar Exchange Building.

S.NO

( I)

NATURE OF SERVICE

(ii)

QTY (III)

FREQUENNCY

(IV)

01 SWEEPING OF EXCHANGE COMPLEX OPEN SPACE (IN

K.K.NAGAR EXCHANGE COMPLEX ) 13000

sq.ft Once Daily

02

SWEEPING & MOPPING OF CSC, DRIVERS REST ROOM, SECURITY ROOM, CSC REST ROOM, DINING ROOM, INSIDE EXCHANGE AREA, INCLUDING SWITCH ROOM , A/C PLANT ROOM, POWER ROOM, AREA OFFICES, (GR. I.II, III, IV, V& VI FLOORS) & COMMON AREA IN EXCHANGE BUILDING (GROUND + 6 FLOORS + OPEN TERRACE + AE (E) AND STAIR CASE + EMERGENCY EXIT OF ALL FLOORS)

23,700

sq.ft Twice Daily

03 SWEEPING, MOPPING THE BASEMENT & SWEEPING,CLEANING OF CABLE CHAMBER OF K.K.NAGAR EXCHANGE

4500

Sq.ft Twice Weekly

04 MOPPING OF CORRIDORS, VARANDA AND PASSAGES OF K.K.NAGAR EXCHANGE BUILDING.

14840

Sq, ft Once Daily

05 CLEANING OF TOILETS IN ALL FLOORS & CSC OF K.K.NAGAR

15 Nos Three times daily

06 CLEANING OF URINALS., WASH BASINS ETC IN ALL FLOORS OF K.K.NAGAR BUILDING & CSC

20 Nos

30 Nos Three times daily

07 POURING OF WATER TO PLANTS IN THE OPEN AREA AND IN ALL FLOORS, TRIMMING OF EXCESS GRASS, CLEANING OF GARDEN,

Once daily

08 CHANGING OF INDOOR PLANTS TO THE SUNLIGHT ETC., Weekly once

09 Cleaning of Sewage lines & whenever any block

occurs

7th floor to

Corporation

line

Once in three

months

10 Removal of posters from the varanda walls,

compound

Monthly once

11 Cleaning of all Dining Room ,Rest Room and put

water in the kettle

5 Dining

Rooms Three times daily

Signature of the Tenderer:

Name: Address & Telephone No:

[Signature of the Bidder] Page 12

ANNEXURE - “A”

Tender No. AGM(Bldg,P&A/C)KKN/Tender/House Keeping/2016-17/ dated: 22/09/2016

SCOPE OF THE WORK

SWEEPING OF ENTIRE OFFICE PREMISES

The entire office area, switch room area, open space, open terrace in Seventh Floor including

corridors and passages must be swept and sweepings collected and taken away to the Dust Bin

available in the public road. All the rubbish in the dust bin of the office as well as in the toilets, wash

basins are to be cleared. Brooms and sweeping materials are to be supplied by the contractor/

tenderer.

MOPPING OF CORRIDORS & PASSAGES

Mopping of Corridors & Passages with appropriate soap oil, and phenyl, depending upon the

flooring conditions. All materials should be supplied by the Contractor/ tenderer.

CLEANING OF OFFICE SPACE

Cleaning of Carpets, Coir Mats and Foot Mats etc,

Gentle dusting of side racks, almirahs and other furniture items, office equipments etc.

Cleaning of Partitions, Windows, doors etc., with wet clothes.

CLEANING OF TOILETS, URINALS & WASH BASINS ETC

Cleaning of the floors & tiled walls with Phenol and cleaning acid. Provide urinal cake and

naphthalene balls. Hang the room freshener, cake in the toilet and urinal rooms.

Soap oil to be provided near wash basins and has to be filled whenever necessary in all floors.

If any blockage found in wash basins, toilets, urinals etc has to be removed then and there by a

specialized person.

Materials such as Brooms, brushes, phenol, cleaning liquids, urinal cakes, naphthalene balls and air

fresheners should be supplied by the tenderer/ contractor.

Quality hand washes to be provided near wash basins in all areas.

CLEANING OF SEWAGE LINE

Sewage line from 7th floor to Ground Floor and main sewage line from exchange to corporation line

including canteen line should be cleared once in three months and the line should be cleaned

whenever block found.

CLEANING OF OFFICERS’ CHAMBERS

Cleaning of furniture, telephones instruments, perfuming the telephone receivers thoroughly

cleaning the visitor’s chairs.

Carefully washing the water jugs, flasks, cups etc. provided in the Officers’ chambers, Spraying

perfumes. All consumables are to be supplied by the contractor.

Any other works assigned by Officers of BSNL.

CLEANING OF OFFICE MACHINES

FAX, Xerox machines, Computers and Printers to be carefully cleaned with soft brushes without

affecting the functioning of the machines. These works shall be done in the presence of officials

operating the machines.

DUSTING OF FANS, LIGHTS, TUBE LIGHTS & OTHER FITTINGS

To remove the dust from electrical items gently and carefully with the soft wet or dry clothes.

[Signature of the Bidder] Page 13

ANNEXURE - “B”

Tender No. AGM(Bldg,P&A/C)KKN/Tender/House Keeping/2016-2017/ dated: 22/ 09/2016

TECHNICAL BID

01. Name of the Tenderer (in block letters) Full Postal Address of the Tenderer

Telephone No/ Fax No. mobile number e-mail id.

02. Whether it is a Registered Company or Partnership Company or Proprietorship company

03 If Registered Company, copy of

Registration Certificate should be

enclosed. In case of partnership concern, copy of

partnership deed should be enclosed.

04. Experience in this field, if any, (Satisfactory certificate in support must

be enclosed)

05. E.M.D. enclosed. If so, DD No:

06. Certificate of registration issued by the

EPF authorities.

07. Certificate of registration issued by the

ESI authorities.

08. Undertaking for producing the License

from the Labour Commissioner, in case

the Tender is awarded

09. Proof of payment of dues to the EPF

authorities, if any, paid earlier.

10. Income Tax clearance certificates

financial year 2013-14, 2014-15 &

2015-16, or Income Tax returns filed

with Acknowledgement and copy of Pan

Card.

11 Proof for having paid EPF/ESI 12 Declaration form (Annexure-G)

All the information furnished above is true to the best of my knowledge and belief.

Signature of the tenderer

Name:

Relationship

With the company:

[Signature of the Bidder] Page 14

ANNEXURE-C

DETAILS TO BE FURNISHED BY THE TENDERER FOR HOUSE KEEPING WORK AT

K.K.NAGAR TELEPHONE EXCHANGE BUILDING, CHENNAI- 600 078

“ FINANCIAL BID”

1. Name of the tender applicant:

2. Address of the tender applicant:

(a) Permanent Address:

(b) Contact Address:

3. Telephone no / Cell no:

4.The total amount to cover all the House Keeping needs as per the

Specification and Schedule of works including all taxes and the break up :

Description

of the work Basic

rate

of the

tender as

per

minimum

wages

Act

(Rs in

figures)

Material

cost

p.m. for

the

items

given in

annexure

–D

At page

no 15

(Rs in

fig)

Service

Charges

of the

contrac

tor

p.m.

(Rs.in

fig)

HK Charges

per

Month(exclus

ive of

applicable

taxes)

=column (B)

+ column (C)

+column D

(Rs. in

Figures)

Service Tax on

Column B+D +

Education Cess

on Service

Tax + Sec

Education cess

on ST +

Swachh Bharat

and Krishi

Kalyan Cess.

applicable

(Rs. In

Figures)

Total

value

of HK

Tender

p.m.

column

(E) +

column

(F)(Rs.in

Figures)

( A ) (B) (C ) (D) (E) (F) (G) House

Keeping

Services at

K.K.Nagar

Exchanges

as

detailed in

the terms

conditions

page 4,

Clause 1.1

1.2, 1.3

In words: Rupees -----------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------------------------only.

I hereby agree to abide by all the terms and conditions stipulated in the tender document.

[Signature of the Bidder] Page 15

ANNEXURE-D LIST OF CONSUMABLES

APPROXIMATE MONTHLY REQUIREMENTS Items Quantity

1

Scented Phenol Concentrated 50 Liters

2

Soap oil Concentrated 40 Liters

3.

Naphthalene Balls 5 Kg

4.

Urinal cakes 200 Nos

5.

Odonil/Room Freshner 25 Nos

6

Bleaching Powder 5 Kg.

7.

Rooms Spray 10 Nos

8

Sabeena 7 Kg

9.

Acid / Harpic 40 ltrs / 12 Nos

10

Buckets small for toilets 4 Nos

11 Waste collecting buckets big size

3 Nos

12

Collins/Brisk 5 Nos

13

Scriber (wash basin use) 1 dozen

14

Cleaning cloth 2 dozen

15

Soft Broom stick 8 Nos

16

Coconut brooms 10 Nos

17

moping materials 10

18

cobweb cleaner 1 yearly

19

Glass cleaner 7 Nos

20

Toilet brush 12 nos

21

Urea (for gardening) 5kg

22 Hand wash with good quality As per requirement

23 Water line pipe for gardening As per requirement

24 Dettol As per requirement

[Signature of the Bidder] Page 16

ANNEXURE - E

NO NEAR RELATIVE CERTIFICATE

I/We...........................................S/O............................. R/O ............................................ hereby certify that none of my relative(s) as defined in the tender document is/are employed in BSNL units as per definition given in the tender document. In case at

any stage, it is found that the information given by me is false/incorrect, BSNL shall have the

absolute right to take any action as deemed fit without any prior intimation to me / us.

SIGNATURE

STATION:

DATE:

[Signature of the Bidder] Page 17

ANNEXURE- F

ADVANCE STAMPED RECEIPT

Received with thanks a sum of Rs. ...................(Rupees .................................................only) from the Accounts Officer (Cash), O/o GM, NW-O West, BSNL, Chennai Telephones towards the refund of EMD of the tender for House Keeping works/ 16-17 / dtd @ Chennai-600 078 the - -2016

Signature of the Tenderer

With seal.

(Affix Revenue Stamp)

Address:

[Signature of the Bidder] Page 18

ANNEXURE- G

DECLARATION

I / We have gone through the Tender forms and I / We am / are

interested in offering my / our services for HOUSE KEEPING works for 2016-17

to K.K.Nagar Telephone Exchange, CHENNAI TELEPHONES,

I / We am / are enclosing all the sheets of schedule duly signed by

me/us on every page, as a token of having studied the terms and conditions and

having accepted the same.

I / We am / are enclosing complete information about the

specifications and descriptions and cost of the items to be supplied.

Tender offer submitted to the Dy.General Manager, (K.K.Nagar) BSNL, Chennai

Telephones on behalf of BSNL ( A Govt. Of India Enterprise) ”CERTIFIED THAT I/WE HAVE

STUDIED THE FULL CONTENTS OF THE TENDER FORMS AND ENCLOSURES AND AGREE TO ABIDE BY THE TERMS AND CONDITIONS THEREIN”

Place Signature:

Date: Name:

Organisation:

(Strike out the paragraphs / phrases that are not applicable )

[Signature of the Bidder] Page 19

ANNEXURE- H

LETTER OF AUTHORISATION FOR ATTENDING BID OPENING

Sub:- Authorisation for attending bid opening on ................... (date) in the tender of

................................................................................

The following persons are hereby authorised to attend the bid opening for the tender

mentioned above on behalf of ...................................................................................

(Bidder) in order of preference given below.

Order of Preference Name Speciman Signature

I

II

Alternate

Representative

Signatures of Bidder or

Officer authorised to sign the bid

Documents on behalf of the bidder

Note: 1. Maximum of two representatives will be permitted to attend bid opening. In cases where it is restricted to one, first preference will be allowed . Alternate representative will be permitted when regular representatives are not able to attend.

Permission for entry to the hall where bids are opened, may be refused in case authorisation as prescribed above is not received.

Name and Address with seal

[Signature of the Bidder] Page 20

ANNEXURE - I CHECK LIST

Tender Document No.

Say “Yes”or

Sl.No

Tender Document and its Annexure/certificate

Items. “No”

1 Down loaded Tender Document duly filled and signed in all pages (Hard copy ) without modification/addition/deletion

2 Whether Proof for payment of Cost of Tender document is enclosed with Tender Schedule / Valid NSIC certificate

3 Whether Proof for payment of EMD is enclosed with Tender Schedule / Valid NSIC certificate

4 Income Tax return for the last 3 financial years i.e 2013-14, 2014-2015, 2015-2016 is enclosed or not

5 Whether copy of Certificate of Registration of Agency / Firm is enclosed with Partnership deed if any

6 Whether attested copy of EPF, ESI and Service Tax Registration Certificate enclosed

7 Whether Proof for payment of EPF, ESI and Service Tax enclosed

8 Attested copy of Valid Labour Licence issued by the appropriate authority Labour Commissioner (Central)

9 Original Work Experience certificate as required

10 Attested copy of PAN card

11 Whether Declaration for No Near Relative(s) employed in BSNL Furnished as in Annexure - G

12 E-Payment Mandate form duly filled and signed by the bidder and signed by the banking Authority.

13 Declaration of Non Blacklist form duly filled and signed by the bidder.

14 Whether BID form is enclosed

Date:

[Signature of the Bidder] Page 21

ANNEXURE - J

BID FORM

DGM/ NW-O/ KKN/ House Keeping Tender /2016-17/ dated at Chennai-78 the 22.09.2016

To

The DY.General Manager, Bharat Sanchar Nigam Limited, K.K.Nagar Telephone Exge Building, 99, Jawaharlal Nehru Main Road, K.K.Nagar, Chennai – 600 078.

Dear Sir,

Having examined the conditions of contract and specifications including addenda, the receipt

of which is hereby duly acknowledged, I/we, undersigned, offer to execute the House Keeping Work (Cleaning of buildings, Toilet, gardening etc), in conformity with said conditions of contract and specifications as may be ascertained in accordance with the schedule of prices quoted herewith and made part of this Bid.

I/We undertake, if our bid is accepted, I/we will execute the work in accordance with specifications, time limits and terms and conditions stipulated in the Tender Document.

If our Bid is accepted, I/we will submit the securities as per the conditions mentioned in the contract.

I/We agree to abide by this Bid for a period of 90 days from the date fixed for bid opening and it shall remain binding upon us and may be accepted at any time before the expiry of that period.

Until a formal Agreement is prepared and executed, this Bid together with your wirtten acceptance thereof in your notification of award shall constitute a binding contract between us.

Dated This................ ..............day of............

Signature of Authorised signatory........................................

In capacity of ........................................................................

Duly authorised to sign the bid for and on behalf of ................................... Witness................... Address................... Signature....................

[Signature of the Bidder] Page 22

ANNEXURE –K

E-PAYMENT MANDATE FORM

DGM/ NW-O/ KKN/ House Keeping Tender /2016-17/ dated at Chennai-78 the 22.09.2016 To The DY.General Manager, Bharat Sanchar Nigam Limited, K.K.Nagar Telephone Exge Building, 99, Jawaharlal Nehru Main Road, K.K.Nagar, Chennai – 600 078. Sir/ Madam,

Kindly pay any amount due to me/us to our Bank Account as detailed below either by Electronic Clearance/Electronic Fund Transfer mode and the payments shall continue to be made in my/our below mentioned account till a change is requested by me/us. The Service charges, if any, levied by the bank will be borne by me/us. We also declare that the particulars given below are correct and complete. If the transaction is delayed or not effected at all for incomplete information, I/we would not hold BSNL responsible.

S.No. Details

Name of the Tenderer /Company/ Firm

Nature of Bank Account

Name of the Bank

Name of the Branch

Branch Code

Bank’s IFSC code

Type of Account

Account Number

Bank address

Bank Telephone Number if any

Date Name & Signature Tenderer/Agency with seal

(To be filled in by the Bank Authorities)

Certified that the particulars furnished above are correct as per our records.

Signature of Branch Manager with Bank Seal

[Signature of the Bidder] Page 23

ANNEXURE- L

DECLARATION OF NON BLACKLIST

I, Sri / Smt,, M/s-------------------------------------------------------------------------------------------

S/o / Prop (Name) ----------------------------------------------------------------------------------------

residing at ------------------ ------------------------------------------------------------------------------

(give full address)

hereby declare that my / our/ agency / company is not blacklisted in BSNL. In case at

any stage it is found that the information given by me / us is false / incorrect, BSNL shall

have the absolute right to take any action without any prior intimation to me /us.

Place: Signature of the Tenderer. Date; (with seal)

Name Address with BSNL Contact No.

[Signature of the Bidder] Page 24

E-tendering Instructions to Bidders Note: The instructions given below are ITI’s e-Tender portal centric and for E-tenders invited by AGM (pac & bldg) unit of Chennai Telephones, BSNL,. General: These Instructions (for E-Tendering) supplement Instruction to Bidders, as enclosed in the tender Document. Submission of Bids only through online process is mandatory for this Tender for conducting electronic tendering by AGM (P/AC & BLDG) K.K.NAGAR unit of CHENNAI TELEPHONES , BSNL, CHENNAI circle is using the portal http://www.tenderwizard.com/BSNL) of M/s ITI a Government of India Undertaking. 1. Tender Bidding Methodology: Digitally Sealed E-Bid System – It is of One Stage with Two Bid system using Two sealed Envelopes, Put into a separate single sealed envelope to be submitted to AGM (PAC & BLDG) unit of CHENNAI (Techno-Commercial Bids) as well as by soft copy for uploading in E-portal of ITI. Financial bids are only to be uploaded by the bidder at the same time in E-portal (ON LINE ONLY) of ITI. 2. Broad outline of activities from Bidders prospective: 1. Procure a Digital signing Certificates (DSC) 2. Register on Electronic Tendering System (ETS) 3. Create Users and assign roles on ETS 4. View Notice Inviting Tender (NIT) on ETS 5. Download official Copy of Tender Documents from ETS 6. Clarification to Tender Documents on ETS – Query to BSNL (Optional) - View response to queries posted by BSNL, through addenda. 7. Bid-Submission on ETS 8. Attend Public Online Tender Opening Event (TOE) on ETS – Opening of Technical – Part 9. Post-TOE Clarification on ETS (Optional) – Respond to BSNL’s Post-TOE queries 10. Attend Public Online Tender opening Event (TOE) on ETS – Opening of Financial Part (Only for Technically Responsive Bidders) For Participating in this Tender online, the following instructions are to be read carefully. These instructions are supplemented with more details guidelines on the relevant screens of the ETS. Note 1: It is advised that all the documents to be submitted are kept scanned or converted to PDF format in a separate folder on your computer before starting online submission. The Price bid (excel format) may be downloaded and rates may be filled appropriately. This file may also be saved in a secret folder on your computer. Note 2:

While uploading the documents, it should be ensured that the file name should be the name of the Document itself. 3. Digital Certificates

For integrity of data and its authenticity/non repudiation of electronic records, and be

compliant with IT Act 2000, it is necessary for each user to have a digital Certificate

(DC) also referred to as Digital Signature Certificate (DSC), of Class III issued by a

Certifying authority (CA) licensed by Controller of Certifying Authorities (CCA) [refer

http://www.cca.gov.in].

[Signature of the Bidder] Page 25

4. Registration

The Tender document can be downloaded from the website: www.tenderwizard.com/BSNL

and to be submitted in the e format. Cost of Tender document (in the form of DD) and Bid Security( in the form of DD) (in original) have to be submitted to AGM ((PAC & BLDG) unit of KK NAGAR ,CHENNAI TELEPHONES BSNL, by person or by post before the scheduled date and time of submission of the Tender otherwise the Bid will not be considered. Amendments, if any, to the tender document will be notified in the above website as and when such amendments are notified. It is the responsibility of the bidders who have downloaded the tender document from the website to keep themselves abreast of such amendments before submitting the tender document. Intending bidders are requested to register themselves with M/s ITI through www.tenderwizard.com/BSNL for obtaining user ID, Digital Signature etc., by paying Vendor registration fee and processing fee for participating in the above mentioned tender.AGM (NWO KKN/) BSNL, Chennai Telephones has decided to use the process of E-tendering for inviting this tender and thus physical copy of the tender would not be sold. Note:

After successful submission of Registration details and Vendor Registration fee and processing fee (as applicable) please contact ITI Helpdesk ( as given below), to get your registration accepted/activated. 5. Some Bidding related Information for this Tender (Sealed Bid) The entire bid-submission would be online on ETS. Broad outline of submissions are as follows: The documents to be uploaded are given in page No. 4 & 7 of NIT 6. Offline Submissions: The bidder is requested to submit the following documents through offline method so as to reach the AGM ((PAC & BLDG), O/O GM, BSNL, CHENNAI before 15:00 hrs of 08.2016 in a separate sealed envelope. a) DD / NSIC towards the cost of tender document as per NIT at Page No.3 b) DD / NSIC towards Bid Security/EMD as per NIT at Page No. 3 c) Original Power of attorney (If applicable) and mandatory documents as per NIT and check list. The bidder has to upload the scanned copy of the above documents during uploading of the bid in E-format. 7. Special Note on Security of Bids

Security related functionality has been rigorously implemented in ETS in a multi-dimensional manner. Starting with ‘Acceptance of Registration by the Service Provider’, provision for security BSNL Contacts - I BSNL‟s Contact Person AGM (Bldg,P&A/C)KKN O/o D.G.M, BSNL, Chennai Telephones, K.K.Nagar /Mobile No. 044-2371 1515, 9444585205/ 9444992828 (between 10:00 hrs TO 17:30hrs) E-maid ID agmkkninternal @gmail.com has been made at various stages in Electronic Tender’s software. Specifically for Bid submission, some security related aspects are outlined below: As part of the Electronic Encrypted functionality, the contents of both the “Electronic forms” and the “Main-Bid” are securely encrypted using a Password created by the server itself. The Password is more difficult to break. This method of bid-encryption does not have the security and data integrity related vulnerabilities which are inherent in e-tendering systems which use Public- Key of the specified officer of a Buyer organization for bid-encryption. Bid-encryption in ETS is such that the Bids cannot be decrypted before the Public Online Tender Opening Event (TOE), even if there is connivance between the concerned tender-opening officer of the Buyer organization and the personnel of e-Tendering service provider.

[Signature of the Bidder] Page 26

8. Public Online Tender Opening Event (TOE)

ETS offers a unique facility for Public Online Tender Opening Event (TOE). Tender Opening Officers as well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. For this purpose, representatives of bidders, duly authorized are requested to carry a Laptop and Wireless Connectivity to Internet. Every legal requirement for a transparent and secure Public Online Tender Opening Event (TOE) has been implemented on ETS. As soon as a Bid is decrypted with the corresponding “PassPhrase” as submitted online by the bidder himself (during the TOE itself), salient points of the Bids are simultaneously made available for downloading by all participating bidders. The tedium of taking notes during a manual Tender Opening Event is therefore replaced with this superior and convenient form of ‘Public Online Tender Opening Event (TOE)’. ETS has a unique facility of ‘Online Comparison Chart‘ which is dynamically updated as each online bid is opened. The format of the chart is based on inputs provided by the Buyer for each Tender. The information in the Comparison Chart is based on the data submitted by the Bidders. A detailed Technical and/or Financial Comparison Chart enhances Transparency. Detailed instructions are given on relevant screens. ETS has a unique facility of a detailed report titled “Minutes of Online Tender Opening Event (TOE)” covering all important activities of Online Tender Opening Event (TOE). This is available to all participating bidders for Viewing/Downloading. There are many more facilities and features on ETS. For a particular tender, the screens viewed by a Supplier will depend upon the options selected by the concerned Buyer. 9. Other Instructions

For further instructions, the vendor should visit the home-page of the portal

(https://www.tenderwizard.com/BSNL) Important Note: It is strongly recommended that all authorized users of Supplier organizations should thoroughly peruse the information provided under the relevant links, and take appropriate action. This will prevent hiccups, and minimize teething problems during the use of ETS. The following FOUR KEY INSTRUCTIONS for BIDDERS must be assiduously adhered to: 1. Obtain individual digital Signing Certificate (DSC or DC) well in advance of your first tender submission deadline on ETS 2. Register your organization on ETS well in advance of your first tender submission deadline on ETS 3. Get your organization’s concerned executives trained on ETS well in advance of your first tender submission deadline on ETS. 4. Submit your bids well in advance of tender submission deadline on ETS.