E rivegauche final
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Transcript of E rivegauche final
The Hypothesis
People who want to decorate their houses with tasteful and
unique furniture… do not know what exists or where to find it
Furniture galleries do not have the web presence they need
to reach more customers
The ClientThe Art Dealer
Online marketplace
where Galleries can
showcase their exclusive
inventory to a receptive
audience
The Idea
The Interior Designer
Market size
High End Antique Furniture WW : $4.5B
Marketing Spending by Galleries ~10%
TAM: $450M
↓
US Market 60% (~4,500 dealers): $270MTarget Segment 5%-20% : $13.5M-$54M
Scalable by: add painting, sculptureadd new geographies…
The Team
Agnès – The FounderPublisher
Interviews San Francisco, Paris
Content expert
ZulmaReal Estate
Interviews New York, Bogota, Columbia University Network,
Competitive research
ChristopheSemiconductor R&D, Business Development, Product Management
Website Development, Tech Support (SalesForce, blog)
Phone Interviews
Key Partners
• Partner: Editorial
Co-creation
• Supplier:
Photographers
• Suppliers: Editorial
Content
• Partner: Media
• Partners: Art Fairs
Key Activities
• Content Creation
• Profiling Feature
• Data Management
• Targeted Mailing
Value
Propositions
• Match Making
• Alternative solution
to market leader
1stdibs
• Cheaper Solution
• Educate
Consumer
• Customization
based on Interest
• Piece Selection
• Convenience
• Search Accuracy
Customer
Relationships
• Automated Services
• Customer Help
• Customer Feedback
Customer
Segments
Consumers:
Collectors; Affluent
Art Enthusiast
Business Users:
Interior Designers
Payers: Art
Galleries/Dealers
• Scope: Vintage
Furniture 20th and
21st centuries
Key Resources
• Customer Liaison
• Content Editor
• Webmaster
• Web Analytics
• Search Engine
Channels
• Editorial Content
• Media Endorsement
• Internet:
eRiveGauche.com
Cost Structure• website support (fixed)
• Feature development (fixed)
• Traffic acquisition (variable)
• Content Creation (variable)
• Photography & Processing (variable)
• Website Hosting/Outsourcing (variable)
Revenue Streams• Pay for: Dynamic Pricing via Auction (advertising)
• Pay for: Featured search results
• Pay for: Target Campaigns
• Value: Incremental Sales/Visibility
Canvas #1
23 face-to-face Galleries’ Interviews in NYC and San Francisco
5 interviews with partners and super-wealthy end-users
San Francisco NYC
So here’s what we did
Jason Jacques Gallery
Doris Leslie Blau LLC
Nicholas Antiques
Antiqueria Tribeca
Elle W CollectionDualNYDC
Conjeaud and Chappey
Sebastian + Barquet
R 20th Century
Metropolis Modern
Showplace Antique + Design Center
Saint-Germain Antiques
Coup d'Etat
Provasi
Monument
Sloan Miyasato
Daniel Stein Antiques
Lost Art Salon
Insite Antiques
Amarcord
De Souza Hughes
Donghia
Kravet
Kneedler@Fauchère
Moder Magazine (Partner)
Sotheby's Home (End-users and
Partner)
Sonance (Partner)
And 2 private collectors
Most of 1stdibs clients are happy with the service
offered (it increases sales, it operates smoothly,
“platinum club”)
The fees charged are not an issue
Most of them had to wait over a year to be accepted
into the webpage
Nevertheless, some complained about declining
efficiency, overwhelming and disparate pieces on
display.
and several High-End galleries voiced their need
for a more exclusive online marketplace
Interior Designers
Galleries
So here’s what we found
Mid-level Interior Designers and Decorators
1stdibs clients – Individuals or Small
companies
Need search accuracy and efficiency
Top tier Interior Designers (stardom)
They look for trends and have pieces
custom made
Influencers – Can create a new trend
Interior Designers are not Curators
End Users go and look on 1stdibs for ideas
(but eventually get cheaper alternatives)
US End-Users rely on Interior Designers.
End-Users
Key Partners
• Partner: Editorial
Co-creation
• Supplier:
Photographers
• Suppliers: Editorial
Content
• Partner: Media
• Partners: Art Fairs
Key Activities
• Content Creation
• Profiling Feature
• Data Management
• Targeted Mailing
Value
Propositions
• Match Making
• Alternative solution
to market leader
1stdibs
• Cheaper Solution
• Educate
Consumer
• Customization
based on Interest
• Piece Selection
• Convenience
• Search Accuracy
• Complementary
Solution to market
leader 1stdibs
Customer
Relationships
• Automated Services
• Customer Help
• Customer Feedback
Customer
Segments
Consumers:
Collectors; Affluent
Art Enthusiast
• Business Users:
Interior Designers
•Top Tier Art
Gallery/Dealer:
Demand for a high-
end only platform
Payers: Art
Galleries/Dealers
• Scope: Vintage
Furniture 20th and
21st centuries
Key Resources
• Customer Liaison
• Content Editor
• Webmaster
• Web Analytics
• Search Engine
Channels
• Editorial Content
• Media Endorsement
• Internet:
eRiveGauche.com
Cost Structure• website support (fixed)
• Feature development (fixed)
• Traffic acquisition (variable)
• Content Creation (variable)
• Photography & Processing (variable)
• Website Hosting/Outsourcing (variable)
Revenue Streams• Pay for: Dynamic Pricing via Auction (advertising)
• Pay for: Featured search results
• Pay for: Target Campaigns
• Value: Incremental Sales/Visibility
Canvas # 2
High End Galleries cater to High End Designers
High End Galleries want a differentiated Internet Presence and are
interested in our proposal
Low to
Middle
End
Interior
Designers
Low to
Middle
End
Galleries
High End
Designers
High End
Galleries
Second Hypothesis
Competitor : 1st Dibs
Focus on High End Galleries and High End Interior
Designers
We interviewed with more
Interior Designers
Bernard Le Corre – Trianon
Christies - Paris
Christine Girondeau
Florence Attenger
Galerie Jacques Lacoste
We interviewed with more High
End Art galleries
Les Barbares
Carpenter
Kreo
Face-to-face contacts during
International Trade Shows
Almond&Harzog
R20th century
Ma(i)sony
Hedge
Noho Modern
We interviewed with High End Furniture
Manufacturers
Christian Liaigre
We visit the competition’s marketplace
in NYC
We created list of 200 American Interior
designers for future online survey
So here’s what we did
Two types of Designers
1.Low to Middle End: “Catalog Designers” (1stdibs users)
2.High End:
• Do not trust Internet (copies and forgeries)
• Need validation of quality (touch and feel)
• Need availability ahead of time (made to order)
High End Furniture Manufacturers:
• Do not trust Internet (fear of amalgams)
Value proposition to only one side of the equation:
High End Galleries have confirmed their interest
High End Designers want to travel and meet suppliers
(No Desire for Internet Tool)
So here’s what we found
Key Partners
• Partner: Editorial
Co-creation
• Supplier:
Photographers
• Suppliers: Editorial
Content
• Partner: Media
• Partners: Art Fairs
Key Activities
• Content Creation
• Profiling Feature
• Data Management
• Targeted Mailing
Value
Propositions
• Match Making
• Alternative solution
to market leader
1stdibs
• Cheaper Solution
• Educate
Consumer
• Customization
based on Interest
• Piece Selection
• Convenience
• Search Accuracy
• Complementary
Solution to market
leader 1stdibs
Customer
Relationships
• Automated Services
• Customer Help
• Customer Feedback
Customer
Segments
Consumers:
Collectors; Affluent
Art Enthusiast
• Business Users:
Interior Designers
•Top Tier Art
Gallery/Dealer:
Demand for a high-
end only platform
Payers: Art
Galleries/Dealers
• Scope: Vintage
Furniture 20th and
21st centuries
Key Resources
• Customer Liaison
• Content Editor
• Webmaster
• Web Analytics
• Search Engine
Channels
• Editorial Content
• Media Endorsement
• Internet:
eRiveGauche.com
Cost Structure• website support (fixed)
• Feature development (fixed)
• Traffic acquisition (variable)
• Content Creation (variable)
• Photography & Processing (variable)
• Website Hosting/Outsourcing (variable)
Revenue Streams• Pay for: Dynamic Pricing via Auction (advertising)
• Pay for: Featured search results
• Pay for: Target Campaigns
• Value: Incremental Sales/Visibility
Canvas # 3
Emerging Markets Galleries want Internet Presence and
are interested in our proposal
European
Interior
Designers
European
Vintage
Galleries
Third Hypothesis
Focus on the European Market
Emerging
markets
Interior
Designers
Emerging
markets
Vintage
Galleries
Focus on Emerging Markets
US creators underrepresented in European Galleries
Need for Online marketplace
• We met with industry experts to better understand the ecosystem around
design :
Lloyd Princeton president of Design Management Co.
Annelien Bruins director of Private Collections Consultancy
Architect Yves Ghiai
Interior Designer Oriane Olshanski
• We did research on global competitors
• Face to face interviews at Internal Fine Art and Antique dealer show in NYC :
Mallett
AA Anne Autegarden
Jane-Kahan Gallery
Bernard Goecker
• We interviewed experts familiar with the Parisian art scene and galleries :
Partner Zephyr
Daun Frankland - Paris at My Feet
Founder of idbaazar.com
So here’s what we did
French website showing pieces from 700 galleries around the
…exactly our same business model in 2nd pivot
Lost $500,000 of his own money. Site currently in zombie-land
So here’s what we found
1) Traffic is the key point : would now rather invest in ad words and media
ads.
2) Interest does not mean revenue stream from the galleries
3) Spent $300,000 of his own money in unnecessary fixed
costs
Idbazaar Founder learning's
American Designers underrepresented within the European marketNo, Modern Design is a manufacturer world and the information circulates freely,
so education is not a problem, but French customers show little attraction for
American vintage design.
European Market is already coveredFrench market has not embraced indirect sales/marketing as much as other
countries French consumers like to see, touch and feel.
Are more interested in the “decorative arts” than in “design”
Emerging countries as a marketConfirmation that emerging countries are now shopping for western art and
design (including pricey pieces)… But logistics, language and cultural barriers are
tough
Investors start to believe in Online Marketplace for Art
•Round A for 1stDibs (Benchmark Capital) and a new CEO
•Art.sy : Team of 18 people, Gallery Network in Progress. Already raised >$7.5M
So here’s what we found
Key Partners• Partner: Editorial
Co-creation
• Supplier:
Photographers
• Suppliers: Editorial
Content
• Partner: Media
• Partners: Art Fairs
Key Activities• Content Creation
• Profiling Feature
• Data Management
• Targeted Mailing
Value
Propositions• Convenience
• Search Accuracy• Cheaper Solution
• Educate Consumer
• Piece Selection• Galleries are not satisfied by
1stdibs services
• Alternative solution to market
leader 1stdibs
• Match Making
Customer
Relationships• Automated Services
• Customer Feedback
Customer
Segments• Scope: Vintage
Furniture 20th and
21st centuries• Consumer: Collectors;
Affluent Art Enthusiast
• Payers: Art
Galleries/Dealers
• Top Tier Art
Gallery/Dealer:
demand for a high-
end only platform
• US Consumers:
Collectors; Affluent
Art
EnthusiastEuropean
end-users
• US
Galleries/dealers
are looking for more
visibility in Europe.
Key Resources• Customer Liaison
• Content Editor
• Webmaster
• Web Analytics
• Search Engine
Channels• Editorial Content
• Media Endorsement
• Internet:
eRiveGauche.com
Cost Structure• website support (fixed)
• Feature development (fixed)
• Traffic acquisition (variable)
• Content Creation (variable)
• Photography & Processing (variable)
• Website Hosting/Outsourcing (variable)
Revenue Streams• Pay for: Dynamic Pricing via Auction (advertising)
• Pay for: Featured search results
• Pay for: Target Campaigns
• Value: Incremental Sales/Visibility
• High-end Galleries are willing to pay subscription fees ($2,500 per
month)
Canvas # 4
• Galleries have inventory in warehouses they have no space to
display
• Renting these pieces can generate steady cash flow
• Original art rentals let you try out a piece of arts before buying it.
What about Museums?
Would it be possible to rent unexposed arts from major
Museum? – Generate cash flow for subvention-starved Museums
Fourth Hypothesis
Art for Rent
Canvas # 5 : New B.M.CKey Partners
• Partner: Galleries
• Partner: Artists
• Partner: Media
• Partners: Art Fairs
• Partners: Museums
Key Activities
• Content Creation
• Profiling Feature
• Data Management
• Targeted Mailing
• Logistics
• Acquisition?
• Trading?
Value
Propositions
• Cost-Risk reduction
• Accessibility
• Convenience/Usabil
ity
• Brand/Image
• Educate Consumer
• Piece Selection
• Newness
• Customization
based on Interest
• Liquidity-Flexibility
Customer
Relationships
• BtoC
• Automated Services
• BtoB
• Dedicated personal
assistance
• Customer Help
• Customer Feedback
Customer
Segments
• Payers: BtoB
Small and Medium
Companies with
intelligence
(Marketing,
Services, Software,
Content,
Advertising,
Lawyers…)
• Payers: BtoC
Collectors
Individuals
• Business Users:
Galleries and artists
• Business Users:
Museums
Key Resources
• Customer Liaison
• Content Editor
• Webmaster
• Web Analytics
• Search Engine
Channels
• Editorial Content
• Media Endorsement
• Internet: Artflix.com
Cost Structure
• website support (fixed)
• Feature development (fixed)
• Traffic acquisition (variable)
• Content Creation (variable)
• Logistics (variable)
• Website Hosting/Outsourcing (variable)
• Insurance (Variable)
• Arts pieces acquisition
Revenue Streams
• Subscription fees
• BtoC: $50-$100 per month
• BtoB: depends on the size of the company. $500 per month.
Inputs from the “Le Louvre” Museum
French Laws (since 1566) forbid public museum to sell their inventory or to
loan/rent to private entities (Any loan must be visible to the general public).
Cost of Insurance unaffordable for major pieces
Few quality pieces in warehouses
Icom
SFMOMA Gallery
Ajga Partners
Isobar
Saatchi&Saatchi
Mambo Bogota
Contacted a Private Collections Consultant
Collectors want to OWN their art: Renting has no prestige
Still Working the Gallery Angle….
Agnes is leveraging her learning from the class to explore the business
potential of renting Arts (not museum-quality) to Businesses and Individuals.
So here’s what we did
About the business
We learned about :
• The Furniture Design Ecosystem
• How Interior Designers Work
• How Galleries Operate
• Purchasing pattern of the End-
Users
• The Art Market in the US and
abroad
• The development of the online offer
for Arts
• How Museums manage their
inventories
• Psyche of Art Collectors
And all our findings contradicted our initial assumptions
We experienced that :
• Good friends do not always make good
business partners (but can still be friends)
• Founders can disregard external feedbacks that
would disprove their assumptions (at least
initially)
Don’t drink the same Kool-Aid!
• People can easily lose their shirt by going full
speed…. into nowhere…
The pitfalls of building before validating
• Going out of the building (and ones comfort
zone) gets easier with practice
No more: “these people are very busy and they
are difficult to reach” – Just Do It
• A good interview triggers many high quality new
leads
• Teaches agility : Get inputs, validate, and adjust!
All this for an initial
investment of $7,500(and many hours)
About the process