E-participation tools.E-services for citizens

Birutė LeonavičienėAnalystDepartment of Information Technologies and Telecommunications

12-13 May 2011, Brussels

Background• Project supported by the EU structural

assistance funds• „E-Seimas: development of e-democracy

measures at the Seimas of the Republic of Lithuania”

Goal of the projectTo strengthen interaction between the Parliament and society with the help of information and communication technologies seeking:• greater mutual awareness and understanding

between the population and the Parliament;• public participation in the process of

preparation and adoption of decisions

Technical preconditions • Fast development of internet technologies• Improvement of telecommunication

connections– Internet TV– Spread of visual and audio information

• Spread of electronic signature• Prevalence of new devices• Broadband internet penetration

Social preconditions of the project

Decrease of public trust in the Seimas and other state institutions

Insufficient information to the public on legislative initiatives and proceedings

Promotion of co-operation between the authorities and the public

Society‘s involvement into the process of adoption of decisions important to the state and the public

Global and European Union tendencies

Development of new information systems and modernisation of existing ones

Modernisation of legal acts IS

Modernisation of IS of the activities of the Seimas

Modernisation of IS of internet portal

Modernisation of IS of control and implementation of assignments

Multimedia information storage system

Modernisation of users‘ administration sub-system

Development of public information system about TV broadcasts from the Seimas of the Republic of Lithuania

E-Seimas

Modernisation legal acts IS

• Development of system of legislation model and workflow of legislation process

• Formation of knowledge basis of draft legal act evaluation

• Development of acting edditions‘ system

• Development of data quality ensurance system

• Formation of a data indexation system in the Lithuanian language.

• Formation of system of statistical reports on legislation proceedings.

E-Seimas

Modernisation of Seimas activity IS

• Development of electronic petition subsystem

• Development of subsystem of society representatives‘ remarks and proposals accumulation and analysis

• Formation of Seimas units’ activity subsystem

E-Seimas

Modernisation of Seimas internet portal IS• Development of subsystem of

electronic services• Development of users’ consulting and

assistance subsystem • Modernisation of Seimas internet and

intranet websites• Modernisation of modules for search of

legal acts and website documents

E-Seimas

Development of multimedia information storage IS• Purpose – to perform processes of processing

electronic documents of multimedia information meant for archives that are presented to the user by internet

• Formation of subsystems of accumulation, registration, processing and presenting multimedia information data.

E-Seimas

Development of IS for public information about TV broadcasts from the Lithuanian Seimas • Purpose: to ensure live broadcasts and

presentation of video information to broadcasters and a better accessibility and attractiveness of this information to the public

• Development of module of data preparation for broadcasting

• Development of broadcast releasing module• Development of module of equipment for

processing audio, video and additional information signals

Modernisation of Seimas internet portal information system

• E-services• New design• Content management sub-system

Internet (intranet)

E-participation tools

E-petition

E-involvement (Module of public participation in legislative process)

E-ordering (Archive material ordering service)

E-letter to the Seimas

E-petition (Internet Portal)

•Submission (acceptance) of e-petitions (appeals) with electronic signatures

•Possibility to the applicant to observe the proceedings of his e-petition consideration on-line and receive information on changes in the proceedings

•Possibility to receive electronic replies

•Possibility to comment in-coming petitions

E-petition (Seimas activity IS). Petition consideration subsystem

• Receipt of registered petitions • Consideration proceedings• Composing of documentation on appeal

(petition) consideration (press release, information to the authors, forwarding to other institutions for consideration, etc.)

• Announcement of appeals (petitions) for public consideration and discussions

• Possibility to announce public voting for the petitions on the EU level and presentation of voting results

• Presentation of consideration proceeding data and its results to e-petition author

• Statistical analysis of consideration of appeals (petitions) and presentation of results

E-involvement (Internet Portal)Public participation in legislation process

•Registration of public legislative initiatives;

•Remarks and proposals on:•Adopted legal acts, draft legal acts under consideration and

harmonisation;•surveyllance of legal regulation;•registration of legislative initiatives.

•Possibility to authentic users to present remarks, proposals and comments

•Possibility to internet users to give evaluation to legal acts or draft legal acts. Presentation of evaluation statistics

E-involvement (Seimas activity IS). Sub-system of accumulation and analysis of public representatives’ remarks

• Processing, management and administering of initiatives received

• Transfer of proceedings data and results to the author of electronic proposals received for his review

• Statistical analysis of public representatives’ remarks and proposals

E-ordering (Internet Portal)Archive material ordering service

•Possibility for registered external users to order a copy of original archive material from the Archives of the Seimas of the Republic of Lithuania;

•Possibility to receive information on order execution process

•Render for services via E-banking.

E-Letter to the Seimas (Internet Portal)

•E-Letter registration

•Possibility to get acquainted with the correspondent’s letter consideration proceedings at the Seimas and the given reply

•Information to the correspondent about his letter consideration proceedings and sending of the reply

E-Letter (Assignment implementation and control IS).Sub-system for consideration of electronic appeals

• Receipt of electronic e-petitions (appeals) from various sources (by internet, e-mail)

• Display of appeal consideration proceedings to the authors

• Replies to appeal authors (by e-mail or post)

• Submission of reports on electronic appeal consideration

E-consultation

• Possibility to receive interactive assistance in every user’s form

• Recommendations for IS use

User consultin

g and assistanc

e

E-survey

Possibility for every CMS user to create and announce questionnaires and surveys;• Make analysis of the results of

questionnaires and surveys and announce it on the internet in a selected format

Modernisation of questionnaire and survey module

New search engine (Internet portal)

Search for legal acts

Website search

Search (Internet portal information system)

Simple search

Advanced search

Guided search

Qualified user’s search module

Simple search

Advanced search

Modernisation of Seimas internet portal information system. Search

• Possibility to change search form settings:• to select the fields displayed;• to alter field location in the search form• To select data to be shown in search

results list• Possibility to create your own document

groups, attach documents to them, share the groups with the others

Qualified user’s search module

Qualified user’s search

Modernisation of Seimas internet portal information system. Search

• Recording of previous searches and open documents. Possibility to preserve parameters of the search and references to the documents found

• Possibility to view the actions of a selected day

• Possibility to comment the document, connect external references, link it with other documents kept in TAIS.

Qualified user’s search module

Qualified user’s search. Settings

Modernisation of Seimas internet portal information system

• Maintenance of the Lithuanian language peculiarities in data search

• Search is conducted independently from the data form (sound, image, video, text) and their location

Search

Modernisation of Seimas internet portal information system. Search

• Document information• Colour marking showing whether the

document is valid or amended at the moment

• Possibility to align, select and group the required results

Search results

Modernisation of Seimas internet portal information system. Search

• Actions with the document:• Saving in selected format, sending by

e-mail, printing, inclusion in the set of in-coming documents

• Possibility to present remarks, give proposals and order news related to that document (by e-mail, RSS, etc.)

Search results

Modernisation of Seimas internet portal information system. Search

• For authorised user:• Include the document into the group

(formed by the user and shared with his colleagues);

• Comment the document (to yourself only);

• Link it with other documents, references to external sources.

Search results

Modernisation of Seimas internet portal information system. Search

e-Seimas – development of e-democracy measures at the Seimas of the republic of Lithuania

Thank you for your attention