E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This...

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E-Newsletters that Make Your Donors Want to Give! Presenter: Mazarine Treyz Author, The Wild Woman's Guide to Fundraising

Transcript of E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This...

Page 1: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

E-Newsletters that Make Your Donors Want to Give!

Presenter: Mazarine Treyz Author, The Wild Woman's Guide to Fundraising

Page 2: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

About the presenter

Page 3: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are you hoping to get out of the webinar today?

a) New e-newsletter subject linesb) Tactics to get people to click donatec) E-newsletter topicsd) All of the abovee) None of the above

Poll questions

Page 4: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are some of your issues with your e-newsletter?

a) No one signs up for itb) No one clicks donate through itc) No one opens itd) We never send it oute) Other

Poll questions

Page 5: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What You'll Learn Today1) Subject Lines to get people to Open

1) How to get MORE people to sign up for your emails

1) Potent Calls to Action for your e-newsletter

1) 16 kinds of headlines to help your donors give

1) Joking around: How to avoid getting too serious about your cause

Page 6: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

AND MORE!

6) Getting Donors to Click Donate or Buy

7) The 5 reasons people share your e-newsletter

8) Sample Surveys to help you segment your subscribers

9) Example welcome emails to keep your subscribers happy

10) 4 Simple emails that lead people to take action

Page 7: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to get more people to sign up for your e-newsletters

Page 8: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to get more people to sign up for your e-newsletters

Page 9: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from Democracy Now

How to get more people to sign up for your e-newsletters

Page 10: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from Democracy Now

How to get more people to sign up for your e-newsletters

Page 11: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from MercyCorps.org

How to get more people to sign up for your e-newsletters

Page 12: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from MercyCorps.org

How to get more people to sign up for your e-newsletters

Page 13: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from diabetes.org

This is a pop-up This is an enewsletter signup

How to get more people to sign up for your e-newsletters

Page 14: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from diabetes.org

This is an enewsletter signup

How to get more people to sign up for your e-newsletters

Page 15: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example from the Art of Non-Conformity.com

Thank you page

How to get more people to sign up for your e-newsletters

Page 16: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Thank you page from MarieForleo.com

How to get more people to sign up for your e-newsletters

Page 17: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are the Best Subject Lines?

Pique their curiosity

Give reasons

Admit a weakness

I am Cornholio!

Page 18: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Get controversial.

Create a how-to

Example of most popular articles from Harvard Business Review

What are the Best Subject Lines?

Page 19: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Use a guarantee

Focus on the positive end results

Ask the question, “Who Else?”

What are the Best Subject Lines?

Page 20: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Warning! “Doctors Warns: Not donating to charity can make you look 5 years older”

What are the Best Subject Lines?

Page 21: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

POLL Potent Calls to Action for your E-newsletter

What's your call-to-action right now?

a) Event/Sponsorship signupb) Donatec) Survey or petitiond) Social Media Follow buttone) Other

Page 22: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Potent Calls to Action for your E-newsletter

Headline that fails

Page 23: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are some Compelling Headlines for your E-newsletter?

Types of headlines you can create:

List Straight Benefit Question

Page 24: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are some Compelling Headlines?What tricks did I use here?

Page 25: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are some Compelling Headlines?What tricks did I use here?

Reasons Why

List

Question

Expert Positioning

Curiosity

Page 26: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What are some Innovations In E-newsletters?

Segment Your Target Audience.

Page 27: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Cheapest and Most useful Email clients?Pros Cons

Page 28: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What should you write about?

Your Organization's accomplishments-but through a donor lens. Why would a donor care?

Page 29: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What should you write about?

Threats to achieving your mission: Bad news can be good news in fund development.

Page 30: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What should you write about?

Recognition of donor's importance to your cause: The star is your donor.

Page 31: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What should you write about?

Your organization's efficiency as a business: BBB Wise Giving Alliance and a simple pie chart reassure donors.

Page 32: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What should you write about?

Your organization's vision: Flatter, Inspire the donor, show them how you will change the world with their help.

Page 33: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What emotions should you evoke? Anticipation

Page 34: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Joy

What emotions should you evoke?

Page 35: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Trust – What is the key to trust?

What emotions should you evoke?

Page 36: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Poll Questions Have you surveyed your enewsletter subscribers to see where they hear about you?

a) Yes b) No

Have you surveyed your volunteers to see where they hear about you?

a) Yesb) No

Page 37: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

They’re aware of the consequences

They’re learning.

Getting People to Click Donate or Buy

Page 38: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Emotion is key.

Make Your Donor the Hero, Ignore your donor

Getting People to Click Donate or Buy

Page 39: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Getting People to Click Donate or Buy

Page 40: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Why people share your enewsletter

Page 41: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Why people share your enewsletter

Page 42: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Why people share your enewsletter

Page 43: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to avoid getting too serious about your cause

Page 44: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Joke about what happens around the office

How to avoid getting too serious about your cause

Page 45: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to avoid getting too serious about your cause

Page 46: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to avoid getting too serious about your cause

Page 47: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

How to avoid getting too serious about your cause

Page 48: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Sample Surveys to help you segment your subscribers

Let's look at habitat's survey: http://www.surveymonkey.com/s.aspx?sm=M4mozWYzMrvZ6r5Z2h1cEQ%3d%3d

Page 49: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Habitat survey:http://www.habitatsect.org/volunteer-survey/blog

Sample Surveys to help you segment your subscribers

Page 50: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Sample Surveys to help you segment your subscribers

Page 51: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Survey Must Know and Must Do

Must Know: Surveys help you

1. Know your subscribers, donors and volunteers

2. Know what matters to people who care about you.

3. Help people feel more connected to you and what you're doing.

Page 52: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Survey Must Know and Must Do

Must Do

1. Create a surveymonkey account

2. Create 3 surveys for volunteers, donors, and subscribers

3. Create a new donor/subscriber survey as a combination education/outreach tool.

Page 53: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example welcome emails to keep your subscribers happy

Welcome Email Centered on the subscriber

They say the word YOU6x

Page 54: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example welcome emails to keep your subscribers happy

Welcome Email Centered on the subscriber

They say the word YOU8x

Page 55: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Example welcome emails to keep your subscribers happy

Welcome Email Centered on the subscriber

They say the word YOU11x!

Page 56: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Welcome Email Must Do

1. Look at your welcome email for signing up to your enewsletter.

2. Count how many times you say the word you.

3. Is there a survey link?

4. Do you help them care about you more with a good picture of your cause?

Page 57: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

4 Simple emails that lead people to take action

The Survey Email: New Subscribers LOVE to be surveyed!

The Follow-up email:(based on the survey results)

The Event Email: Here's our list of events for the year!

The Volunteer Opportunities Email: Do you know anyone who would like to volunteer?

Page 58: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

4 MORE Simple emails that get people to take action

Once you have built the relationship, send:

The Advocacy email:

The Sponsorship Email

The Collaboration Opportunities Email

The One Story Holiday Appeal Email

Page 59: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

What Are Some of my Favorite E-newsletters?

Page 60: E-Newsletters that Make Your Donors Want to Give! · e-newsletters. Example from diabetes.org This is an enewsletter signup How to get more people to sign up for your e-newsletters.

Q&A Do you have any questions?Thank you for attending this webinar today!

I love to help you with fundraising and enewsletters!

If you would like to check out my book about fundraising, go to http://wildwomanfundraising.com.

If you have any questions, please give me a call: 512-763-5161

Or email me: [email protected]