EMAIL ETIQUETTEAshley Bard

DIFFERENCE BETWEEN OUTLOOK AND OUTLOOK EXPRESS Outlook Express is a faster more updated

version of Outlook. With Outlook Express you the ability to

organize your accountscentralize critical business informationimprove customer service

OUTLOOK FEATURES Email Calendar Address Book Note Reminder Tasks List Journal

EMAIL You can set reminders on the emails you get

to remember to respond to them Send multiple messages to people without

showing all the people you sent it to You can sort your messages by Alphabetical

order by the senders name Receive emails when the person reads the

email you sent

CALENDAR Add holidays to your calendar You can display several days side by side Give reminders to people for a certain date You can change you time zone You can move your appointments to another

day just by dragging it to a new date You can let your customers see your calendar

so they know when important dates are

ADDRESS BOOK You can call a contact just by right clicking on

their name There is a speed dial list for the contacts that

you call frequently Send messages fast to a contact Quickly schedule a meeting with a contact

NOTE REMINDER Put notes on your desktop to remind you of

import things Make your notes more eye catching by

changing the color Assign your note to a category

TASK LIST Add a task list to you desktop Quickly mark tasks complete Change the order of tasks in a task list

JOURNAL Open journal entries quickly You can quickly skip through dates in your

journal