ELEARNING MENTOR PROGRAM

Presented by

Stephanie Delaney, JD, PhD

A Little about Cascadia

2300 FTE 20% online/hybrid Steady growth Focus on

eLearning included in strategic plan

The Problem- Challenged Students Unaware Unwilling Under-prepared

What we know

First 2 weeks of quarter the hardest

Orientations help Personal

connections help

The Idea

Support students for 4 weeks 2 weeks before

term 1st 2 weeks of

term For students by

students One on one Pre-selected

Selection Criteria

Academic concerns Multiple online

classes Returning after

absence New to college DSS, Worker

retraining, Basic Skills

Students in high risk classes

The Program – Week 1

Initial contact with students

Week Zero orientation

Identify & troubleshoot tech problems

Contact students from previous quarter re: feedback

Week 2 – follow up on Week 1 Confirm

completion of Week Zero

Confirm tech problems resolved

Remind about expectations for start of quarter

Week 3 – Starting Class

Run reports & follow up on absentees

Assist with problems

Recommend alternatives if struggling

Week 4 – Wrap Up

Final contact with students

Direct to campus resources if needed

Observations

Technology not the problem

Combo of email and telephone works fine

More need than supply Web enhanced students

fall through cracks Database would be

helpful to manipulate student list & data

Questions?

Stephanie Delaney sdelaney@cascadia.edu Slides on Slideshare.com