e-Invoicing - iata.org IGHC/ighc-mon-e... · Different supporting information file request ... Xml...
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e-Invoicing
E-INVOICING IN SGHA 2018 - IMPROVE YOUR
FINANCIAL PROCESSES
Karolina Siwick
Executive Process Architect, Lufthansa Global Business Services
Bruno Roussel
Senior Manager, Industry e-Invoicing, GDC, IATA
22-25 April 2018, Doha, Qatar
Introduction
Invoicing
Supplier:
Different customers expectations
Different supporting information file request
Different file transmission method
PDF per email
Traceability
On time payment
Payment reconciliation
Payment status
Dispute
Airline:
Different invoice layout
Different supporting information file format
Different file transmission method
Data integration
Dispute
Standardization
Industry standard SGHA 2018 :
Article 7. ACCOUNTING AND PAYMENT
7.1 The Handling Company shall invoice the Carrier
monthly using the IS-XML file format as described in
AHM 070….
Invoice content and Format
SIS platform
Invoice transmission and payment status
IS-XML is the standard power by the SIS platform
2013
2014
2016
2017
2018
494
1,296
21432208
2,829
Membership
Category Number
Airlines operators 2000+
Airports / ATC 100+
GSP 100+
Other suppliers
(Fuel,
Engineering…)
200+
Travel and CASS
agent380
IATA 10
TOTAL 2800+
http://www.iata.org/services/finance/sis/Documents/SIS-Member-List.xls
70$ B Exchanged
1.5M Invoices 58 % Passenger
31% Miscellaneous
1% Cargo
10% UATP
Lufthansa Global Business Services overview
171 employees
Near shore center
for USA
Headquarter
945 employees
Near shore center
for EMEA
83 employees
Near shore center for
APAC
166 employees
Offshore center
560 employees
On-shore production
site
Organization Process
ManagementIT Demand
Center of
ExcellenceOperations
Service
Management
1,7004 core
business
activities
6locations
>1900colleagues
worldwide
70GCs
served
To whom we provide services
108 million
passengers in 2015
Global route network:
271 destinations
in 107 countries
1.6 million tons of
cargo and mail
591 million airline
meals a year
800 customers
around the world
Aiming to be
#3 airline in EU
22-25 April 2018, Doha, Qatar
Characteristics of P2P process
8
Vendor Master
DataInvoice Receipt
Invoice
PaymentInvoice
ArchivingInvoice Posting
Invoice
InquiriesInvoice Control
✓ Each group company has its own ERP environment and workflow
✓ LGBS takes care of document receipt processes for over 14 group companies
✓ There are over 17 different inbound channels defined (low e-Invoice percentage)
✓ Airline P2P process consist in majority of Non- PO invoices (70 % - no 3 way match possible)
✓ Non- PO Invoices fall into the manual or automatic process of Invoice Control depending on data quality
Xml structured Invoice is an essential data feed to provide efficient automated P2P process
22-25 April 2018, Doha, Qatar
Characteristics of direct costs
9
• Ground & Air Services covers 25% of all direct costs
✓ Majority of Invoices without PO
25%
23%
21%
8%
7%
7%
5%
3% 2%Ground & Air Services
Technics
Fuel
Travel Management
Inflight
Logistik
IT
Real Estate Management
Aircraft
22-25 April 2018, Doha, Qatar
Example of Invoice Control process
10
AVIS
▪ autom. posting of
matching items
▪ unmatching items
(errors) would be
categorized
CONTRACTS INVOICE
CHAMP
▪ system handling/-
modification
▪ masta data
▪ calculation
▪ quality analysis
Reporting/ Budget/
Controlling
IATA xml standard
or EDI connection
OBELISK
TEFLOS
HUSKY
LH operational-data
ATHOS
AVIS-check:
▪ flight number
▪ arrival/
departure
▪ local/transit
▪ aircratft
regristration
▪ currency
▪ price
22-25 April 2018, Doha, Qatar
Benefits in the use of one standard
11
✓ High invoice quality with less discrepancies and disputes
✓ Successful corrections and receiving refunds from suppliers
✓ Automated invoice validation
✓ Cost avoidance (overbilling/penalties)
✓ Higher accuracy of financial reporting
✓ Further standardization of F&A processes possible
22-25 April 2018, Doha, Qatar
What is next and important for LH Group?
12
✓ Increase the number of xml structured input
✓ Support SAI project as a Group
✓ Promote the ISXML format across our home airports
✓ We count on the support of the industry
✓ We count of involvement in SAI of our business partners (Airports, Ground Handling…)
22-25 April 2018, Doha, Qatar
Not only LH group but 40 airlines
supports the project and growing…
13
22-25 April 2018, Doha, Qatar
Questions?
14
22-25 April 2018, Doha, Qatar
Thank you!
15
