eHealth in Pharmacies:the why and howPresenters: Kathy Rainbird & Michelle McClure

July 2013

Why do we need eHealth?

190,000 medications related hospital admissions per year in Australia• Most commonly reported contributing factor was

poor communication

24,400 registered pharmacists in Australia• Often making decisions in an information deficit

environment

Reference: Ng (2013). Medicare Local eHealth Workshop: A Pharmacist Perspective. Adelaide, Australia.

The eHealth record system

Reference: The Royal Australian College of General Practitioners (2013) eHealth record system: Adding value to clinical consultations. Peer-to-peer seminar. Participant guide. Victoria, Australia.

The eHealth record containsClinical documents (uploaded by a healthcare professional)

• Shard health summary• Event summary• e-referrals, specialist letters and e-discharge summaries

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01-Apr-2008

27-Apr-2008

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Exit

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The eHealth record containsPersonally entered data

• Personal health summary • Advanced care directive custodian• Emergency contact details• Personal health notes (not viewable by healthcare

providers)

The eHealth record containsMedicare data

• Medicare services (MBS & DVA)• Prescription information (PBS & RPBS)• Immunisations (ACIR)• Donor details (AODR)

The eHealth record containsOther (new) documents

• Child eHealth record• National Prescribed and Dispensed Repository

Prescription and Dispense view using the eHealth record in Pharmacy software

Benefits of eHealth for Pharmacy

• Improved clinical decision making

• Improved patient safety

• Improved reliability of prescribing and transcription

• Reduced adverse drug events and better use of medicines

• Reduced hospital admissions

• Better communication and information sharing

• Saves time and money

Getting eHealth ready

• Register your organisation

• Security requirements

• Develop and implement eHealth policies

• Staff eHealth training

www.sw-medicarelocal.com.au

Pharmacy – getting eHealth ready checklist

eHealth AcronymsPCEHR – Personally Controlled Electronic Health RecordeTP – electronic Transfer of PrescriptionsHPI-I – Healthcare Provider Identifier – IndividualHPI-O – Healthcare Provider Identifier – OrganisationIHI – Individual Healthcare IdentifierNASH – National Authentication Service for HealthNPDR – National Prescription and Dispense RepositoryNPDV – National Prescription and Dispense ViewSMD – Secure Message DeliverySHS – Shared Health SummaryHI Service – Healthcare Identifiers ServicePES – Prescription Exchange ServiceOMO – Organisation Maintenance OfficerRO – Responsible Officer

Using the eHealth record in Pharmacy software

eHealth: Connecting health care

• Better decisions• Better access to information• Better co-ordination• Better care for individuals

Better health

Where to from here?

• Encouraging patients and healthcare providers to use the eHealth record

• Assisted Registrations

• Meaningful use in practice

Help us to help you with eHealth

Please complete our eHealth readiness survey by clicking on the following link…

https://www.surveymonkey.com/s/PharmacyeHealthReadinessMay2013

More information visit the

eHealth Learning centrewww.eHealth.gov.au

Any Questions?

Contact us

Kathy Rainbird, Project Officer eHealthp: 9842 1006 m: 0417 060 376email: krainbird@sw-medicarelocal.com.au

Nicola Hilyard, Support Officer eHealth (Southwest)p: 9751 2144 m: 0447 893 710email: nhilyard@sw-medicarelocal.com.au

Michelle McClure, Program Manager eHealthp: 9842 1006 m: 0409 692 970email: mmcclure@sw-medicarelocal.com.au