E-Guidance in career development Innovatory solutions for inclusive and efficient eGuidance services...
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Transcript of E-Guidance in career development Innovatory solutions for inclusive and efficient eGuidance services...
e-Guidance in career development Innovatory solutions for inclusiveand efficient eGuidance services
Cristina Cogoi
Coherence, Co-operation and Quality in Guidance and CounsellingIAEVG International Conference 2009
05.06.2009, Jyväskylä (Finland)
The eGOS SERVICE
Page 22
EGOS is a prototype service that will be enable to deliver guidance at a distance through different ICT-based tools hosted in an open source platform (multi-channel)
Users will benefit of the e-guidance services from different access points
A sample of guidance practitioners will be trained to use the system
eGOS MAIN AIMS
Page 33
Improve citizens employability by reaching also those users that, for different reasons, wouldn’t be able to take benefit from traditional services
Inclusive eGuidance
EfficienteGuidance
Reduction of management costs and procedures; Customisation of services on citizens needs; Practitioners capacity building
System that can be
adapted to different
eGovernment services
Page 444
Inclusive e-GuidanceSome key topics
Customisation on users needs
E-interactivity practitioner-final beneficiary
Multi-channel delivery
Capacity building of guidance practitioners in terms of guidance-related ICT competences; ability in understand what user can be followed at a distance or in a traditional way
Integration ICT-based and traditional guidance
Page 55
Actors involved in the eGOS service
People: practitioners, citizens
Communities/associations: of citizens, youth, workers,
disadvantaged people
Stakeholders:governmental and
local public agencies, interest groups
Service owners:Small enterprises,
information technology and content providers
PARTNERSHIP AND EC FUNDING PROGRAMME
Page 66
The partnershipThe partnership
22 private and public organisations involved of 5 European countries (Bulgaria, Iceland, Italy, Romania, Spain). Different level of governance involved
Prototype tested through 9 pilots different for level of governance and co-operation public-private or public-public in the traditional guidance services delivery
Promoted by the Arezzo Provincial Government (Italy)
Coordinated by Melius srl (Italy)
Core partners (developers of the prototype service) in charge with the future commercialisation of the service, also for other eGovernment purposes
Totem srl (hardware) (Italy)Melius srl (contents) (Italy)Lynx srl (software) (Italy)MasterStudio srl (design&communication) (Italy)
Page 77
Tester, evaluator and trainer partners
O.R.So. CooperativeGi.O.C. Youth Association Studio Progetto 2 Social CooperativeE.N.A.P. Training organisation
City Hall of Iasi
The East Iceland Knowledge Network Municipality of HafnarfjordurThe Research Liaison Office of the University of Iceland
Jaén Provincial GovernmentFAFFE – Andalusian Foundation for Training and Employment Jaén Chamber of CommerceFEJIDIF/COCEMFE Provicial Asociation in Jaén of People with Disabilities Vila-Real City Council
SAITC - The State Agency for Information Technology and Communications Znanie Association Sofia iCentres Association POLYMETIS srl
ITALY
ROMANIA
ICELAND
SPAIN
BULGARIA
Page 88
The funding programmeThe funding programme
The eGOS project started in November 2008 and it will finish in October 2011
It is co-funded by the European Commission under the ICT Policy Support Programme (ICT PSP) as part of the Competitiveness and Framework Programme
Page 99
at about 4.800 usersat about 4.800 users reached by the e-guidance services during the pilots length
Impact in a short term
In 2 years of testing from December 2009In 2 years of testing from December 2009
9 pilots in 5 European countries9 pilots in 5 European countries
at about 45-50 guidance practitionersat about 45-50 guidance practitioners will be trained
Page 1010
Sustainable models
According to the i2010 strategy Member States should provide sustainable models for inclusive public services
eGOS will offer 9 different models
Framed according to different levels of governance of the educational and vocational guidance systems. Terms of reference for public bodies interested in the service and finding how similar situations have been faced and problems solved
Commercialisation of the service
Page 111111
“SOPHISTICATED” E-GUIDANCE ACTIVITIES
4 levels of delivery according to their sophistication level
IN ALL PARTNER COUNTRIES
1. Information on educational and vocational issues, also to cross-border mobility
2. Advice to educational and vocational issues, also to cross-border mobility.
3. Counselling on educational and vocational issues
Page 121212
ONLY IN ITALY
4. Vocational guidance specialised actions
Specialised guidance actions will be framed into 3 main e-guidance interventions:
•Group counselling for the active job search
•Skills assessment paths
•Tutoring and support paths to employability for people with more difficulties
Page 131313
Page 141414
USERS ACCESSIBILITY TO PUBLIC SERVICES
WISPContents, ICT-tools
Users’ access from the their home pc through Internet
Users’ access from an EG kiosk
Users’ access from an EG station within a partner or associated centre
e-practitioner delivering guidance services from his/her EG station in another country (i.e. Romania)
e-practitioner delivering guidance services from his/her EG station in one country (i.e. Italy)