E GOVERNANCE.pptx

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Powerpoint Templates

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E GOVERNANCE

In the Philippines
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E governance

The word electronic in the term e governmentimplies technology driven governance. (Siars, 2005)

is the application of Information andCommunication Technology (ICT) for delivering

government services, exchange of informationcommunication transaction, integration ofvarious stand alone systems and servicesbetween government-to-citizens(G2C),

government-to-business(G2B), government-to-government (G2G) as well as back officeprocesses and interactions within the entiregovernment framework. (Siars, 2005)


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E governance

The employment of the internet and theword-wide-web for deliveringgovernment information and services tothe citizens. (United Nations, 2012)

Through e governance, the governmentservices will be maid available to the

citizens in a convenient, efficient andtransparent manners.


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E governance

Pertains to the government that utilizeselectronic infrastructure, specifically,information technology to:

Facilitate interaction between the citizenryand the government as well as the businesssector and the government

Provide services through electronic channels

such call center and the internetStreamline, simply, and organize

government operation and digitization ofgovernment record.
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Origin of e governance

With the birth and proliferation of the internet,the concept of e-governance was also born.

During the early days of the Internet, mostwebsites were only limited to static (Bhogle,2007). These websites are only intended toinform the visitors of the site and allowed usersto see multimedia content (text, images, audio)

However, these websites didn't have thecapacity to accept and save from users and orallowed users to interact with theorganization maintaining the site.


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The evolution of e-governance

As with technological advancement, e-governance also transformed and can becategorized into phases: (Bhogle, 2007)

THE INFORM Phase

The Inform Phase- web pages containsinformation that seeks to inform users with how-to use, about us etc.

These are basic only

THE INTERACT Phase

The Interact phase- users can submit comments

and or question via online forms.


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Powerpoint Templates Page 7

The TRANSACT Phase

The transact phase- users can perform a variety of

transaction to government offices andorganization. (e.g. registration for boardexamination by PRC)

The TRANSFORM phase

The transform phase- a universal framework forall e-government platforms that aims to connecteverything so that user a does not have tofamiliarize themselves with different processesand procedures. Enterprises and offices canexchange and share information (Bhogle, 2007)

Example: Unified ID by SSS


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Unified ID by SSS

This card can be used intransaction and inquiries

with the four (4)government agencyservices such as SSS,PhilHealth, Pag-ibig andGSIS.


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Pillar of e governanceG2G

Example: http://www.pagibigfundservice.com/
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Pillar of e governance

G2C Example

:http://www.passport.com.ph/
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Pillars of e governanceG2B

Example: http://www.philgeps.gov.ph/
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Benefits of e-governance*

Significant time-saving

Improved Information Quality

Less-expensive (Cost-efficient) Wider Reach

Digital Capturing of Data

* (Bhogle, 2007) and (Heeks, 2001)


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Benefits from e-governance

E governance promises to provide a

more effective response to the citizensand business need by makinggovernment processes accessible and

user friendly. It also allows the possibilityof 24/7, round-the-clock, provision ofgovernment services.

E governance involves the government,the citizenry, and the business.


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E government is the used of information and communications

Technology (ICT) to promote more efficient and cost-effective government, facilitate more convenientgovernment services, allow greater public access toinformation, and make government more accountableto citizens. (Wescott, 2001)

Is the utilization of ICTs by government to its internallyfocused operations (back office operations) andexternally focused services (frontlines operations) inorder to facilitate a speedy, transparent, accountable,efficient, and effective process of performing itsactivities with the public, business, and other sectors.(Siars, 2005)


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E government

A tool by which limitations of time, distance,and cost reduces, thereby enhancing citizensaccess to government services. (Lallana, Pascual andSoriano, 2002)

Can also contribute to citizen empowerment bymaking information about government processand decisions easily available, and allowing

information sharing among people andorganizations, and between citizens and thecivil service. (Lallana, Pascual and Soriano, 2002)


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E government

is a generic term for web-based services fromagencies of local, state and federalgovernment. The government uses informationtechnology and particularly the internet to

support government operation, engage citizensand provide government services. Theinteraction may be in the form of obtaininginformation, filings or making payments and a

host of other activities via the World WideWeb. (Sharma & Gupta, 2003)


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E government

through the integrated operations ofgovernment agencies, allows the wealth ofknowledge and data exchange to be more

easily accessed (whether public or secure) bythe appropriate offices or individuals, therebyreducing redundancies of information flows,and resulting in overall increased productivity.

Integrating the operations of governmentagencies also improves transparency ingovernment


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E government

minimizes redundancies in informationflow, eliminates duplications of functions,and improves adherence to propergovernment procedures, therebyreducing opportunities for corruption.

this, matched with a well-informedcitizenry, will help reduce the

bureaucracys dalliances with corruptionand will help lead to a higher sense ofaccountability among government

officials


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ICT and the Philippines Government

-Established EO 322 (National Computer Center (NCC)

the responsibility of directing IT use for national development and rationalize in computerization in the country

Its functions include technical and professional IT assistance to national and local government agencies, the ITindustry, SMEs, and civil society.

-Established EO 190, the National Information Technology Council (NITC) was created and designated asthe central policy body on ICT matters in the country

NITC was later reorganized on 23 February 1998 (E.O. 469) as the highest planning and policy advisorybody on IT matters.

-the government launched IT21 which outlines the countrys action agenda for the 21st century.

The plan promotes e-governance and encourages the outsourcing of government ICT projects tostimulate industry growth.

That same year, the Electronic Commerce Promotion Council (ECPC) was created in recognition ofthe countrys need for a coordinating body to enhance public-private partnerships to promote anddevelop e-commerce in the Philippines.

-the NCC was tasked to provide NITC with professional and technical support.

-Enactment of e-commerce Act (RA 8792)

policies on electronic transactions and provides the legal framework for enabling the country toengage in e-commerce.

-Mandates government online

While the e-Commerce law also gives NCC a role in policy planning and implementing the e-Commerce

policies, it was the Department of Trade and Industry that was designated as the lead government agency inpromoting and developing e-commerce in the country.

1971-1978

1994

1998

1999

2000

2002
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Government Information System

Plan (GISP)In July 2000, GISP was approved and adopted

as framework and guide for all computerizationefforts of key front line and common services

and operations of the government. (EO 265)to enhance overall governance and improve

the efficiency and effectiveness of thebureaucracy.

The vision of the plan was that governmentagencies shall have reengineered their businessprocesses and started the automation of their

frontline services and housekeeping systems.


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Government Information System Plan aim

1 2 3 4

Faster

and better

delivery

of public

goods

and

services;

Greater

trans-

parency in

govern-

ment

operations

Increased

capacities

of public

sector

organizati

ons

Proactive

participat

ion of

citizensin

govern-

ance


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THE GIS was implemented in three

phases

Sustaini

ng GISP.

Building the

GISP

Information

Infra-

structure

Setting Up

the Enabling

Environment

Phase 1 Phase 2 Phase 3


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July 2000

the Information Technology and ElectronicCommerce Council (ITECC) was created out ofthe merger of the NITC and ECPC.

It placed under the Office of the President, with

the Department of Trade and IndustrySecretary as Chairman.

The creation of ITECC recognized the need toensure a more streamlined and focusedformulation and implementation of ICT policy.ITECC was also designated as the centralpolicymaking and coordination body for the

implementation of the GISP.


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In 2001, ITECC was

reorganizedITECC has an e-Government committeethat is looking into developing OnlineGovernment Frontline Services, e-

Commerce Act Compliance, and theDevelopment of a Government Portal.

The committee is also reviewing the

charter of the NCC.


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Assessment of cities/ municipal

websites

Some question to consider

information often

sought

Available

forms/materials,

download

/online

submission

Lastupdate

on the

website

Serviceoffered


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Makati website


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Quezon city websites


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Iligan city website
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References

E government in the Philippines by Angelo Timoteo M.Diaz De Rivera

The Quezon city experience, e governance strategy. byAngelo Timoteo M. Diaz De Rivera

E-government Initiatives of Four Philippines Cities byGabriela Igresias

E-governmnet in the Philippines: Benchmarking againstGlobal best practices By Lallana, Pascual and Soriano.

http://www.youtube.com/watch?v=mBuzfFEbhio

E-government in the Asia-Pacific Region by Clay G.Wescott
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Thank You

E GOVERNANCE.pptx

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