e-Governance in Rajasthan

Presentation before Secretary IT Government of IndiaPresentation before Secretary IT, Government of India

10th May 2012

2

Presentation Scheme

• State Vision, strategy and policy decisions

• Action Plan ▫ NeGP▫ MMPs▫ State Initiatives

• Points for considerations

3

State e-Governance Vision

"The Government of Rajasthan would leverageInformation & Communication Technology (ICT)not only as a tool for improving governance andemployment opportunities, but also moreemployment opportunities, but also moresignificantly as a means to enhance the qualityof life & bridging the socio economic divide inof life & bridging the socio‐economic divide inthe state."

4

Strategy to Realize VisionFocus on Services especially G2C• Focus on Services, especially G2C▫ Business Process Reengineering & Change Management▫ Creation of Service Delivery Platform

• Capacity Building

• Emphasis on Public Private Partnerships

• Sharing of common infrastructure & software, using interoperable standards

M j P li D i i

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Major Policy Decisions• All government departments to identify and roll out e service • All government departments to identify and roll-out e-service

delivery of minimum two G2C services.

• Utilization of up to 3% plan funds by all government departments for e-governance.

• IT skills have been made mandatory for recruitment to the post of LDC and stenographers in State governmentLDC and stenographers in State government.

• Incentive on obtaining RSCIT

• Rajasthan Guaranteed Delivery of Public Services Act 2011• Rajasthan Guaranteed Delivery of Public Services Act, 2011

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State Action PlanState Action Plan2012

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State Data CentreS f d d i l d i D (Old SDC)• State funded implemented in Dec 2005 (Old SDC)

• NeGP funded implemented in Dec 2010 (RSDC)

• Both logically connected together

• Third Party Audit by KPMG

• National Knowledge Network connectivity with 1 gbps link established from

1st May 2012

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State Data Centre d i h 6 b ( ) b d (d il )• 10 departments with 16 web-apps (5+11) onboard (details)

• 172 (131+41) departmental websites live (details)

• 66% racks utilized (26/30 + 22/43 = 48/73 racks).

• 55% storage utilized (4.5/5 + 23/45 = 27.5/50 TB)

• 137 servers deployed (102 + 35 = 137 servers)

• 56 mbps bandwidth excl NKN (32 + 24 = 56 mbps)56 mbps bandwidth excl. NKN (32 + 24 56 mbps)

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State Data CentreROAD AHEAD

• Deploy Composite Team (RFP floated)

• Disaster Recovery at Hyderabad

• ISO 27001 and 20000 certification

• Strengthen core infrastructure: bandwidth, racks, servers,

storageg

▫ Additional 80TB SAN storage work in progress at RSDC▫ Additional 24mbps targeted for RSDC

Cl d C i• Cloud Computing

• Enhanced services basket: Additional departmental apps/sites

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State Wide Area Network

• Under implementation

• Go-Live anticipated September 2012

• 2 mbps bandwidth at blocks, 4 mbps at district, scalable

upto 34 mbps bandwidth at districtupto 34 mbps bandwidth at district

• 5 / 273 vertical PoPs operationalized

/ h i l ffi d• 4 / 3493 horizontal offices connected

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State Wide Area Network

ROAD AHEAD

• Signing of SLA with Bandwidth Service Provider

• All remaining vertical PoPs (268/273) and; horizontal • All remaining vertical PoPs (268/273) and; horizontal

offices (3489/3493) to be operationalized/connected by

d f A ’end of Aug’12

• Third Party Audit

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State Service Delivery Gateway

• Under implementation• Under implementation

• Includes State Portal

• Go-Live anticipated October 2012

• Project implementation in phased manner, two phases

• SRS, Architecture and Design mostly done

▫ Phase 1 complete, subject to PoCs/STQCPhase 1 complete, subject to PoCs/STQC

▫ Phase 2 in progress

D t t t STQC f i▫ Documents sent to STQC for review

• Phase 1 application development in progress

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State Service Delivery Gateway

• 12 departments with 71 services to be enabled on the

SSDG platform (details)

• In addition to the core SSDG functionality:

▫ Generic service delivery module with backendy

▫ Single sign on

▫ Integration with applications having backend processing▫ Integration with applications having backend processing

▫ Kiosk management module

Fi d l▫ Finance management module

▫ Utility bill payments module

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eDistrict• Under implementationp

• Go-Live anticipated September 2012

• Held several PoCs & field visits to validate requirementse d seve a oCs & e d v s ts to va date equ e e ts

• SRS approved March 2012, sent to STQC

• Pilot application architecture and design in progress• Pilot application architecture and design in progress

• State Wide DPR submitted to DeitY

• 9 departments with 27 services to be enabled (details)• 9 departments with 27 services to be enabled (details)

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CSCs(excl. eMitra)

/ i l i l di i h i i• 3325/6626 operational including with BSNL connectivity

• Remaining 4366/6626 CSCs require BSNL connectivity

• 55 lacs transactions since May 2009

• 6,76,352 transactions in Mar 2012

• 825 CSCs with more than 200 transactions per month

• 25 services (17 G2C and 8 B2C) currently offered (other than SCA)

(d il )(details)

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CSC(excl. eMitra)

ROAD AHEAD

• Additional 3301 CSCs to be operational

• Increase the total services from current 25 to 91

l d d h▫ Including 27 eDistrict and 38 SSDG Phase 1 services

• Targeting to achieve 1025 CSCs with more than 200 transactions

thper month

• CSCs to be housed in BNRGKs

e-Mitrae-Mitra• Urban CSC = e-Mitra▫ Electronic service delivery kiosks novel state initiative for urban areas Electronic service delivery kiosks, novel state initiative for urban areas,

launched in 2002▫ More than 17 lakh transactions per month.▫ More than 774 kiosks operational across the State▫ More than 774 kiosks operational across the State

• Introduced issuance of digitally signed certificates last year• More than 3 lakh digitally signed certificates have been issued through the

CSC and e-Mitra networkCSC and e-Mitra network• Started digitally signed copy of Land Record in Tonk district, Apr 2012.• More than 30 lakh consumers served through CSC and e-Mitra network in

March 2012March 2012

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e-Mitrae-MitraROAD AHEAD

• Merge into SSDG

• Delivery of additional services on the eMitra platform

d ili i d di b• Automated payments reconciliation and disbursement

• Extended integration with online paymentsExtended integration with online payments

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Capacity Building

ili i f• Utilization of SeMT

▫ SeMT team recruitment done.

NISG T i i P C d t d• NISG Training Programs Conducted

▫ Total 11 trainings.

▫ 182 personnel trained▫ 182 personnel trained

• Computer literacy related trainings

▫ Reimbursement of approx 7500 employeesReimbursement of approx. 7500 employees.

• Training program for State Officers at IIM Indore and Manipal

• Outsourcing budget used for preparing DPRs/RFPs for 12 deptts• Outsourcing budget used for preparing DPRs/RFPs for 12 deptts

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State MMPs• Commercial Taxes - VAT-IT application has been implemented

in the State using state funds. Project implemented in all 14 Zonal Head Quarters, 111 Circles, 328 Wards.

• Land Records (NLRMP) - Software developed by NIC to provide copies of land records; online digitally signed off the counter p ; g y gJamabandis being given in Tonk district; integration with registration of property being done

• Municipalities – Pilot done in UIT, Bhilwara; State wide roll out planned to be done this year

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State MMPs

R i t ti d St Pil t f h i t ti d • Registration and Stamps – Pilot for anywhere registration done successfully in Jaipur district; State wide roll out being done

R d T t P j t VAAHAN h b i l t d • Road Transport - Project VAAHAN has been implemented across the State by NIC; SAARTHI being implemented

P li CCTNS (C i d C i i l T ki N k • Police - CCTNS (Crime and Criminal Tracking Network System) has been commenced by the Department – Work order issued to M/s Tulip

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State MMPs

• Treasuries – IFTMS implemented by NIC – online salary payments; budget preparation and expenditure statement on real p y ; g p p ptime basis

• Panchayat - Department has sent the detailed project report to y p p j pGovernment of India for approval

• Agriculture – GoI Guidelines under preparationAgriculture GoI Guidelines under preparation• Employment – GoI Guidelines under preparation

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State Initiatives

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SUGAM (Single Window)SUGAM (Single Window)▫ Efficient and transparent delivery through Single-

window of government services at collectorates and tehsil HQs

I l d i ll di i d h il HQ ▫ Implemented in all 33 districts and 247 tehsils HQs Services include various certificates like – bonafideresident caste birth / death pension etc and resident, caste, birth / death, pension, etc. and documents like arms licenses, land transfer, mutation]

revenue court notice] etc.▫ Total certificates being issued each month – 1.5 lakhs

R j th P bli S i C i i Rajasthan Public Service Commission (RPSC)

• Complete automation of Recruitment Process

• Discontinued Manual submission of Applicationspp• Key Features

• Online registration and submission of application formsOnline printing of Admit cards/ hall tickets• Online printing of Admit cards/ hall tickets

• The service is available through CSCs/ e-Mitra kiosks and Internet.

• More than 25 lac applications have been processed in last 6 months

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eProcurement

d i b l• Started in October last year

• Achievement till now

N b f d t t/PSU d ▫ Number of department/PSU covered : 10

▫ Number of Tenders : > 1000

▫ Total Tender Value : Rs. 6850 Cr

Target for Current Financial Year

▫ Number of Tenders : 2500

▫ Total Tender Value : Rs. 10,000 Cr

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Other State Initiatives• Arogya Online – Hospital management

Information System implemented in SMS Hospital; y p p ;being replicated in all Medical College Hospitals and 15 district hospitals

• E Sugam Web based grievance redressal and • E-Sugam – Web based grievance redressal and status tracking system (won GOI award last year)

• UID( Aadhar)- DoITC is also a Registrar: total 83 lakh enrolments

• E-Sanchar - e-Speech Application through Network for automated Communication Help And Network for automated Communication Help And Response (PC Quest Award)

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Other State Initiatives• Excise Department – Complete automation

including online generation of permits by District Excise ffi f i i bl doffices for various excisable goods

• Mines & Geology – a comprehensive, all-encompassing web based application that comprises of p g pp pmodules for • for internet based mapping of mineral maps & leased

maps with associated features such as Forests maps with associated features such as Forests, Settlements, Water Bodies, Railways, and Roads, etc.

▫ Lease Application Processing▫ Demand and Assessment

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Other State Initiatives

• RSRTC – online web based tickets (started last year)

LITES M it i f t t l kh • LITES - Monitoring of govt. court cases – 1.4 lakh, 1100 users every day

• Assembly Question Answering System – using digital y Q g y g gsignatures (implemented last year)

• SIPF Online ( Go live last year)S LAN b i d d t SWAN• SecLAN, being expanded to SWAN

• Biometric based attendance and leave management system introduced (April 2012)y ( p )

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Projects on the Anvil

Rajasthan Public Services Guarantee

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Rajasthan Public Services Guarantee Act, 2011

Entails time bound delivery of services to citizens• Entails time-bound delivery of services to citizens.

• 124 services, 20 departments. More to be added. 4 , p(details)

F il t dh ld i l lt (d d ti • Failure to adherence would imply penalty (deduction from salary) or disciplinary action against the concerned Government official(s).

• To ride on SSDG – work order already given to SSDG SI

Upcoming Initiatives

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Upcoming InitiativesG2C

• Citizen Call Center (GOI Funding)

• Department of Employment (Est: Rs 8.75 cr)

• Department of Social Justice including all pensions & scholarships (Est: Rs

13.04 cr)

• Department of Labour (Est: Rs 9.53 cr)

• Rajasthan Housing Board (Est: Rs 9.85 cr)

D t t f A i lt M k ti (E t )• Department of Agriculture Marketing (Est: 35.75 cr)

• Arms License (Est: Rs. 1 Cr)

• NREG• NREG

• PDS

Upcoming Initiatives

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Upcoming InitiativesG2G

• E-Secretariat/E-office (Rs. 11 cr)

• Public Works Department (Rs. 25 cr)

• Anti Terrorist Squad

• Anti Corruption Bureau (Estimated project cost Rs 3.05 cr)

• Rajasthan Finance Corporation

• College Education (including application for college admission by students)

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Services, Services, Services

Present Services (59)

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Present Services (59)e-Mitra portal and the CSC and e-Mitra

kiosk network (25 services)

▫ G2C services

• Apna Khata- Computerized land records (2 services)

▫ Online Viewing of land records

• Sugam (Public Grievances) (3 services)

▫ Logging of complaint/ Public Grievance

Digital Bonafide

Digital Caste General

Digital Caste OBC

Digital Caste SBC

Digital Caste SC ST

Digital Income

▫ Downloading of digitally signed land records

• Sugam Single Window (17 services)

▫ Tracking of status of the following services:

Grievance

▫ Status viewing

▫ Reply to complainant

• SIPF (1 service)

▫ Viewing of statement of provident fund by Government

Digital Jama Bandi Fee

Digital Solvency

Electricity Bill

Exam Form Fill

Examination Fees Panchayat

F EG1

f g

Domicile Certificates,

SC-ST Certificates

OBC Certificates for Central and State

Permission Letter for Birth and Death Certificate

A Li R l

employees

• Bureau of Investment Promotion (2 services)

▫ Application for investment

▫ Status/Inquiry module for single Window

Form EG1

House Payments

Telephone Bill

Water Bill

▫ B2C services

Airtel Mobile Bill

Airtel Telemedia

Arms Licenses Renewal

Solvency Certificate

Demarcation of Land

Mutation of Agriculture Land (Rule 141)

Copy of Old Record

Copy of Current Record

• Mines and Geology (3 services)

▫ Application for mining lease

▫ Application for renewal of mining license

▫ Viewing demand of lease t dAirtel Telemedia

FOS- ICICI Prudential

IDEAMOB

MTS Telephone Service

Mobile Bill

New Application

Renewal ICICI Prudential

Copy of Current Record

No Dues Certificate

Old Age/ Widow/ Physically Handicapped Pension

NoC for Electricity Connection

Miscellaneous Applications

amount assessed

• Commercial Taxes Department (5 services)

▫ e-Registration System.

▫ e-Return Filng.

▫ e-Payments (with 5 Nationalized Renewal ICICI Prudential

TATA Indicom Mobile

Vodafone Mobile

• RSRTC (1 service)

▫ Online ticketing for bus tickets

Miscellaneous Applications

UIT 90-B Notice

Revenue Court Notices

Patwari Nakal

y ( 5Banks).

▫ e-Refunds.

▫ Issuance of online e-cst forms

Proposed Services (154)

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Proposed Services (154)• E- Nagar (Municipalities

Computerization) (14 services)

▫ Urban Development Tax / Property

• Computerization of Consumer Forums (CONFONET) (3 services)

▫ Online Cause Lists

▫ G2B services

Vacancy Notification and Candidate Submission

G ti f E l t M k t Tax System

▫ Urban Assessment / Lease Accounting System

▫ Hoarding Management System

▫ Rental Properties Accounting System.

▫ Trade License System

▫ Single window & online Cash Collection

▫ Online Judgments

▫ Online Case Status and Case History

• Anti Corruption Bureau Department (5 services)

▫ G2C services

Generation of Employment Market Information

Work as match for resume search

• Department of Agricultural Marketing (12 services)

Information dissemination about arrivals, arrival estimation, indicative rates and forward forecast ▫ Single window & online Cash Collection

System

▫ Grievances and Redressal System

▫ Birth & Death, Marriage Registration & Certificate Module

▫ Building Permission.

▫ Legal Case management System

Facility for online registration of complaint

Online status tracking of the complaint

▫ G2G services

Online status tracking of the submitted complaints.

Maintenance of information on

indicative rates and forward forecast and spot prices (G2C)

RTI and Public Grievance RedressalMechanism (G2C)

Employee or Personnel Management System (G2G)

Tracking of allotment , Litigation and Inspection cases (G2C)

▫ Slum Data Management System

▫ Solid Waste Management System

▫ Street Light Maintenance System

▫ Stray Animal Management Module

• Bureau of Investment promotion: (1 service)

proceedings against individuals/departments/NGOs etc.

Storage and retrieval of case information.

• Department of Employment (8 services)

▫ G2C services

and Inspection cases (G2C)

Scheme Management System -RGKSY (Rajiv Gandhi Krishak SaathiYojana) Scheme Management

License Management System -Application & Status Tracking for license for establishment of yards or sub yards and Application for license service)

▫ E-Payment through Electronic Fund Transfer (EFT) for various fees, related to forms.

•

• Transport Department: (3 services)

▫ To provide the facility of paying f / h h f h

G2C services

Provision of Vocational Guidance –Career Counseling

Dissemination of information on conduction of Career Talks / Seminars

Dissemination of information on conduction of Job Fairs

Trends Analysis for employability of

y ppissuance for various market functionaries

Electronic Issuance of NiryatPrativedan

Mandi Fee Management

Auction Management System

Updation of Market Prices and fees/tax through e-payment for the common people.

▫ To provide the facility of applying for a learning license online.

▫ To provide the facility of applying for a date for the driving test.

Trends Analysis for employability of State

Match Job search along with job description

Updation of Market Prices and arrival quantities on AGMARKNET and RSAMB website

Entry & Exit Gate Management System

Auction Management System

Proposed Services

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Proposed Services ..• Department of Social Justice &

Empowerment (15 services)

▫ G2C services

Computerization of Monthly Reports obtained from District Offices to prepare the Annual Progress Reports

Work flow for cases under Industrial disputes, quasi judicial claims, prosecution sanction and recovery

Activities taken up for preparation of Registration for Government and Aided Hostels

Registration for Resident School

Registration for Grants given under Anuprati Scheme

Registration for Grants given under the ‘Dr. Savita Ambedkar

• Department of Labour – List of service identified for computerization (15 services)

▫ G2C services

Registration and Renewal of registration of Beneficiaries

Complaint filling by citizens for

Activities taken up for preparation of Monthly and Annual Progress reports

Activities taken up for preparation of reports to be submitted to other departments

• Department of Rural Development (13 Inter Caste Marriage Scheme’

Registration for Grants under Sahyog Scheme

Registration for Grants given under Palanhaar Scheme

Registration for Astha Card

Registration for Vishwas Scheme

Complaint filling by citizens for settlement of disputes

▫ G2B services

Registration of Establishments / Organisations under Shops and Commercial Establishments Act, Building and Other Construction Workers Act, The Contract Labour Act,

Department of Rural Development (13 services)

▫ G2C Services

Registration of worker and Issuance of Job Card for MGNREGS

Modification of Job Cards

Application for Work Demand

i i d d liRegistration for Vishwas Scheme

Registration for Grants given for the marriage ceremony of daughters of widows

Scalability to extend services any new Grants declared by GoI or State Government in future

▫ G2G services

The Beedi and Cigar Workers Act, Trade Union Act, The Motor and Transport Workers Act, Inter State Migrant Workmen Act.

Renewal of registration of establishment / organization/Trade union

Licensing and renewal of license of contractors

Receiving Pay order and pay slip

▫ G2G Services

Capturing Administrative and Technical Sanction for Works Sanctioned

Integrating BSR for Technical Estimate preparation

G2G services

Monitoring of complete Grants Management Life cycle right from Pre sanction to final utilization

Sanctioning & Monitoring of NGOs for the Disabled Section, Old Aged Section, Children Section and Drug Abuse Section

contractors

Payment of Cess by establishments

Filling of annual / semiannual returns

Filling in of complaints for claims and settlement of disputes

Certification of standing orders

▫ G2G services

Allocation and Monitoring of work

Measurement and verification of work

Preparation of muster roll

Finalising wage list

Preparation of pay order and pay slips

Monitoring of Residential Schools and Hostels by the Head Office

System for Resolving Disputes at the District/ Regional Level

Inspections carried out

Tracking Court Case Proceedings in labour Court

Cess assessment under BOCW

•

slips

Preparation of Monthly Reports regarding MGNREGS obtained from District Offices to prepare the Annual Progress Reports

Social Audit Reports

Proposed Services

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Proposed Services ...• SSDG Services (37+1 services)

▫ Agriculture

Application for Post Metric scholarships to SC, ST& OBC

Application for Palanhar YojanaApplication for work allotment under NREGAAgriculture

Application for advisory services for farmers and FAQ

Application for Diggi, Sprinklers, Farm Ponds, Drips and Pipelines

Application for farm implements costing above Rs. 10,000/-

Application for Input Licenses for

Application for Panna Dhai JeevanAmrit Yojana

Application for Sahyog Yojana

Application for Widow’s Daughter Marriage Aid

Application for financial assistance to atrocity victims

Application for Indira Awaas Yojana

▫ +1 generic form service

• eDistrict services (27 services)

▫ Certificate

DomicileApplication for Input Licenses for Seeds, Fertilizers and Pesticides

Application for Girl Education Scholarship

Application for Crop/Weather insurance

▫ Horticulture

A li ti f D i /S i kl

y

Application for handicap/disability certificate

▫ Employment

Application for registration for employment

Application for renewal of registration

Income

Caste

Solvency (Hesiyat)

Birth (Rural)

Death (Rural)

▫ Revenue CourtApplication for Drip/Sprinkler Application for establishment of new fruit orchards under NHM/RKVY

Application for Creation of Water Resources under NHM/RKVY

Application for Green House/ Shade Net establishment under NHM

Application for Nursery/Cold

registration

▫ Jaipur Collectorate

Application for new ration card

Application for duplicate ration card

Application for Caste certificate

Application for Domicile Certificate

Application for Domicile Certificate

Status Tracking of case

Daily cause list preparation

Copy of Final order

▫ Government Dues and Recovery

Easy payment of Government dues

Status tracking of Recovery CertificatesApplication for Nursery/Cold

Storage/Pack House/Seed Infrastructure/ Vegetable Seed Production and other project based activities under NHM/RKVY

Application for Medicinal Plant Cultivation under National Mission on Medicinal Plants

Application for Domicile Certificate

Application for SC/ST certificate

Application for pension for old age

Application for pension for widow

Application for Conversion for agricultural land

Application for CM Relief Fund

Certificates

▫ Land Record

Land conversion

Seemagyan / Pathar Gadi

▫ Employment

Registration in employment exchange

Adoption for Organic Farming/ Vermi Compost Unit

▫ Social Justice and Empowerment

Application for ANUPRATI Scheme

Application for Registration as a Voter

▫ Rural Development

Application for registration under NREGA

Cancelation of Registration

Modifications in the existing registration details.

▫ RTI

Proposed Services

39

Proposed Services ….▫ Electoral

Addition in voter listAddition in voter list

Modification of current details

Deletion from voter list

Issue of New voter ID card

Issue of Duplicate voter ID card

Surrender of voter ID card

▫ Permission

Tree cutting

▫ Compensation / Relief

Compensation against the accident from un-identified vehicle

Financial Relief in event of fire caused by natural eventcaused by natural event

Relief from CM relief fund in case of accident / death

DoIT&C - State Apex Committee Meeting

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Action Plan – To Summarise• Strengthen SDCStrengthen SDC• Establish SWAN, • Roll out e-district (Pilot), SSDG( ),• All RGDSA services to be made online• CSC basket be expanded, fund management of

kiosks to be automated• Set up Call centre• Expand across the counter delivery of jamabandi

to all districtsE d M i i l i• Expand e- Municipal services

P i t f id ti

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Points for consideration• SWAN consultancy charges to RISLSWAN consultancy charges to RISL

• SWAN - BSNL – DIT to re-negotiate SLA

• SWAN – Funding for horizontal component• SWAN – Funding for horizontal component

• SDC – Funds for upgrading and strengthening SDC

CSC BSNL connectivity a pre requisite for CSC growth • CSC - BSNL connectivity, a pre-requisite for CSC growth in the state, needs to be improved

• E district Requirement of 70% CSCs too high• E-district – Requirement of 70% CSCs too high

• SSDG – CDAC, NIC & STQC support essential

P i t f id ti

42

Points for consideration• CCC – Funding and guidelines be made available CCC Funding and guidelines be made available

expeditiously

• CB: be allowed reappropriation within Capacity Building • CB: be allowed reappropriation within Capacity Building project

CB: SeMT strength to be enhanced 13 personnel too • CB: SeMT strength to be enhanced – 13 personnel too less

• Administrative expenses of 2 5% too low• Administrative expenses of 2-5% too low

• Funding of innovative projects

• Visit by Secretary, GOI and senior officials of DIT for sensitisation of state government officers

43

44

Applications in SDCOld SDC

CMIS1. CMIS2. eSanchar3. GIS4. LITES5. Police PPK5

RSDC

1. E-mitra (CSC)

2 RSRTC Online Reservation System (ORS)2. RSRTC Online Reservation System (ORS)

3. RPSC online exam

4. Panchayati Raj online exam

5. SIPF & GPF

6 SARAS Information System6. SARAS Information System

7. Police Information System

8. Water Resource Information System

9. Rajasthan Guaranteed Delivery of Public Services Act Information System

10 Police Inventory Management System10. Police Inventory Management System

11. Police Audit and File Management System

Back to main slides

Websites in SDC

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Websites in SDCOld SDC1. 13nceg.rajasthan.gov.in2. 68ircjaipur.rajasthan.gov.in3. acb.rajasthan.gov.in

j i i

41. finance.rajasthan.gov.in42. fms.rajasthan.gov.in43 food rajasthan gov in

81. rajasthanwildlife.rajasthan.gov.in82. cmrelief.rajasthan.gov.in8 i l j th i

121. testcmis.rajasthan.gov.in122. testcscmis.emitra.gov.in

t t j th i4. ajaymeru.emitra.gov.in5. ancientcoins.rajasthan.gov.in6. animalhusbandry.rajasthan.gov.in7. arc.rajasthan.gov.in8. ard.rajasthan.gov.in9. ayurved.rajasthan.gov.in10. biofuel.rajasthan.gov.in11. biponline.org

b j h i

43. food.rajasthan.gov.in44. forest/fca.rajasthan.gov.in45. forest/jfm.rajasthan.gov.in46. ftmsdemo.rajasthan.gov.in47. gad.rajasthan.gov.in48. gcbunditest.rajasthan.gov.in49. gis.rajasthan.gov.in50. governorhouseonline.rajasthan.gov.in51. gpcj.rajasthan.gov.in

83. risl.rajasthan.gov.in84. dst.rajasthan.gov.in85. rajenergy.com86. rajftms.rajasthan.gov.in87. rajind.rajasthan.gov.in88. rajpanchayat.gov.in89. rajpolpis.rajasthan.gov.in90. rajrevboard.gov.in

j j th i

123. testeproc.rajasthan.gov.in124. testitprowl.rajasthan.gov.in125. transport.rajasthan.gov.in126. udhrajasthan.gov.in127. uitbhilwara.rajasthan.gov.in128. vmts.rajasthan.gov.in129. waterresources.rajasthan.gov.in130. watershed.rajasthan.gov.in

d j th i12. bor.rajasthan.gov.in13. bpe.rajasthan.gov.in14. cad.rajasthan.gov.in15. ctd.rajasthan.gov.in16. cadkota.rajasthan.gov.in17. ceg.rajasthan.gov.in18. choupal .rajasthan.gov.in19. cmis.rajasthan.gov.in

j h i

51. gpcj.rajasthan.gov.in52. gpck.rajasthan.gov.in53. gwpcjpr.rajasthan.gov.in54. hclhelpdesk.rajasthan.gov.in55. hcmripa.gov.in56. helpdesk.rajasthan.gov.in57. home.rajasthan.gov.in58. ibs.rajasthan.gov.in59. igprgvs.rajasthan.gov.in

91. rajsec.rajasthan.gov.in92. rajshiksha.gov.in93. rajsico.gov.in94. rajstamps.gov.in95. rajtaxboard.gov.in96. rcsat.rajasthan.gov.in97. rerc.rajasthan.gov.in98. rfconline.org99 i j th i

131. advgen.rajasthan.gov.in

20. cmo.rajasthan.gov.in21. cmrelief.rajasthan.gov.in22. collegeeducation.rajasthan.gov.in23. crimeonline.rajasthan.gov.in24. cscmis.emitra.gov.in25. devasthan.rajasthan.gov.in26. dipr.rajasthan.gov.in27. dmrd.rajasthan.gov.in

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59. igprgvs.rajasthan.gov.in60. jaipurreports.emitra.gov.in61. jalabhiyan.rajasthan.gov.in62. jawaharkalakendra.rajasthan.gov.in63. jlnmca.rajasthan.gov.in64. jrrsanskrituniversity.ac.in65. krishi.rajasthan.gov.in66. lites.rajasthan.gov.in67. lokayukt.rajasthan.gov.in

99. ric.rajasthan.gov.in100. rpa.rajasthan.gov.in101. rpg.rajasthan.gov.in102. rsamb.rajasthan.gov.in103. rshrc.rajasthan.gov.in104. rsrdc.com105. rti.rajasthan.gov.in106. ruidp.gov.in107 sainikkalyan rajasthan gov in28. dmrdtest.rajasthan.gov.in

29. doitc.rajasthan.gov.in30. doitdms.rajasthan.gov.in31. doitoffice.rajasthan.gov.in32. dop.rajasthan.gov.in33. dpipraj.gov.in34. dst.rajasthan.gov.in35. dte.rajasthan.gov.in

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67. lokayukt.rajasthan.gov.in68. mail1.rajasthan.gov.in69. mail2.rajasthan.gov.in70. medicaleducation.rajasthan.gov.in71. minorityaffairs.rajasthan.gov.in72. nms.rajasthan.gov.in73. petroleum.rajasthan.gov.in74. planning.rajasthan.gov.in75. ppk.rajasthan.gov.in

107. sainikkalyan.rajasthan.gov.in108. schooleducation.rajasthan.gov.in109. sdc.rajasthan.gov.in110. sdri.rajasthan.gov.in111. seclan.rajasthan.gov.in112. seclib.rajasthan.gov.in113. seconline.rajasthan.gov.in114. secretariatpath.rajasthan.gov.in115 sje rajasthan gov in36. egovproj.rajasthan.gov.in

37. emitra-jodhpur.rajasthan.gov.in38. environment.rajasthan.gov.in39. esanchar.rajasthan.gov.in40. evaluation.rajasthan.gov.in

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75 pp j g76. ppp.rajasthan.gov.in77. pwd.rajasthan.gov.in78. rsamb.rajasthan.gov.in79. rajasthan.gov.in80. rajasthantourism.gov.in

115. sje.rajasthan.gov.in116. smshospital.rajasthan.gov.in117. stateorg.rajasthan.gov.in118. tad.rajasthan.gov.in119. tadapp.rajasthan.gov.in120. techedu.rajasthan.gov.in

46

Websites in SDCRSDC

1. Chief Secretary Office

2. Planning Department

3. Medical and Health Department

4. Khadi Gramodhyog Board

5. Rajasthan Housing Board

6 St t I d P id t F d D t t

28. Agriculture Department

29. Manpower Department

30. Directorate of Evaluation Organisation

31. Jodhpur Development Authority

32 Rajasthan Police Telecommunication6. State Insurance and Provident Fund Department

7. Rajasthan Finance Coorporation

8. Statistics Department

9. Law Department

10. Home Department (Police Application and Site)

11. State Finance Corporation

12 Rajasthan Waqf board

32. Rajasthan Police Telecommunication

33. Rajasthan Urban Infrastructure Development Project

34. Tribal Area Development

35. Watershed and Soil Conservation Department

36. Rajasthan State Women's Commission

37. Rajasthan State Open School

38 Rajasthan Foundation12. Rajasthan Waqf board

13. Rajasthan Public Service Commission

14. Department of Information Technology

15. Water Resource Department

16. Rajasthan Minority Department

17. Department of Science and Technology

18 Rajasthan State Petroleum Corporation Limited

38. Rajasthan Foundation

39. Rajasthan Electricity Regulatory Commission

40. Administrative Reforms Department

41. Police Paramarsh Kendra

Back to main slides18. Rajasthan State Petroleum Corporation Limited

19. Rajasthan State Dairy Federation

20. Rajasthan Minority Commission

21. Department Panchayati Raj

22. Rajasthan State Road Transport Coorporation

23. Animal Husbandry Department

24. Finance Department4 p

25. Command Area Development

26. Estate Department

27. Fisheries Department

47

Partial list of services under SSDG S.No Department Name Of Service

S.No

Department Name Of Service

1 Agriculture Advisory Services for Farmers and FAQ

2 Agriculture Drips, Farm Ponds, Diggi, Pipelines and Sprinklers

3 Agriculture Agriculture Implements

4 Agriculture Input Licenses for Seeds/Fertilizers/Pesticides

5 Agriculture Girl Education Scholarship

21 HorticultureOrganic Farming/Vermi Compost Unit/Certification

22 Rural Development Registration under NREGA

23 Rural Development Work allotment under NREGA

24 Rural Development Indira Awaas Yojana (IAY)

E l t R i t ti f E l t5 g p

6 Agriculture Crop/Weather Insurance

7 Social Welfare Post-metric scholarship to SC/ST/OBC/SBC

8 Social Welfare ANUPRATI Scheme

9 Social Welfare Palanhar Scheme

10 Social Welfare Assistance for Atrocity Victims

25 Employment Registration for Employment

26 Employment Renewal of Employment Registration

27 Collectorate New Ration Card

28 Collectorate Duplicate Ration Card

29 Collectorate Caste Certificate10 Social Welfare Assistance for Atrocity Victims

11 Social Welfare Panna Dhai

12 Social Welfare Widow's Daughter Marriage Aid

13 Social Welfare Sahyog Yojana

14 Social Welfare Handicap/Disability Certificate

30 Collectorate Domicile Certificate

31 Collectorate SC/ST Certificate

32 Collectorate Pension for old age

33 Collectorate Pension for widow

34 Collectorate Pension for handicapped15 Horticulture Drip Irrigation/Sprinkler Irrigation under MIS

16 Horticulture Establishment of New Fruit Orchards under NHM/RKVY

17 HorticultureCreation of Water Resources (Water Harvesting Structures) under NHM/RKVY

18 Horticulture Green House/Shade Net House establishment under NHM/RKVY

35 Collectorate Conversion for Agricultural Land

36 Collectorate Financial Assistance from CM relief fund

37 Collectorate Registration as a voter

38 Land Record Apna Khata

19 HorticultureNursery/Cold Storage/Pack House/Seed Infrastructure/Vegetable Seed Production and other project based activities under NHM/RKVY

20 HorticultureMedicinal Plant Cultivation under National Mission for Medical Plants

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List of services under eDistrict

48

List of services under eDistrictS.No. Category Service

1 Certificate 1. Domicile

2 2. Income

3 3. Caste3

4 4. Solvency (Hesiyat)

5 5. Birth (Rural)

6 6. Death (Rural)

7 Revenue Court 1. Status Tracking of case

8 2. Daily cause list preparation

C f Fi l d9 3. Copy of Final order

10 Government Dues and Recovery 1. Easy payment of Government dues

11 2. Status tracking of Recovery Certificates

12 RTI 1. RTI Services

13 Land Record 1. Land conversion

14 2. Seemagyan / Pathar Gadi14 gy /

15 Electoral 1. Addition in voter list

16 2. Modification of current details

17 3. Deletion from voter list

18 4. Issue of New voter ID card

19 5. Issue of Duplicate voter ID card

20 6. Surrender of voter ID card

21 Employment 1. Registration in employment exchange

22 2. Cancelation of Registration

23 3. Modifications in the existing registration details.

24 Permission 1. Tree cutting

Compensation / relief 1 Compensation against the accident from un-identified vehicle

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25 Compensation / relief 1. Compensation against the accident from un identified vehicle

26 2. Financial Relief in event of fire caused by natural event

27 3. Relief from CM relief fund in case of accident / death

Partial list of services at CSCs todayPartial list of services at CSCs todayG2C Services B2C Services

o Payment of electricity bills, water bills. o E-Tickets of Railway & Airlinesy y ,o Payment for online exams (RPSC,

Panchayati Raj etc.)o Online RSRTC bus ticketing of RSRTC*o Payment of various dues/fee of Municipal

yo Payment of Land Line & Cell One

bills (BSNL)o Money Transfero Bill collection of Airtel, Reliance, y / p

corporation* o Payment of various dues/fee of Rajasthan

Housing Board*o Application for revaluation of marks for

, ,Tata Teleservices, Idea

o Financial & insurance services of ICICI Bank

o Online PAN Card ApplicationsppBoard of Secondary Education*

o Application for Ration Card, Caste Certificate, Bona fide Residence Certificate, Birth & Death Certificate*

ppo Online L.P.G.-Gas Bookingo Prepaid Recharges (Vodafone,

Airtel, Idea, BSNL, Reliance, TATA etc.)

o Access to Land & Revenue Records (ROR)*

o Sale of Stamp Paper, revenue ticket, deed writing*

o DTH Recharges (TATA Sky, Big TV, Dish TV etc.)

49

o NREGA Services*These services are proposed / running in selective zone/ in process

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d l f

50

RGDPS indicative list of services…• Energy: New connection, Bill correction, Meter change, Electricity

lsupply…

• PHED: New connection, Bill correction, Meter change, Water supply, Handpump repair…pp y p p p

• Police: Verification for Passport, Acquire copy of FIR, Armed license renewal…

l h l h d i i h l h h i bili• Health & Health Education: Various health schemes, Disability certificate, Post-mortem report, Various licenses….

• Revenue: Copy of Land record, Agricultural land transfer, py , g ,Conversion services …

• Others: Birth/Death/Marriage certificates, Caste/Bonafidecertificates Community center reservation Lease completion certificates, Community center reservation, Lease completion certificate, BPL/APL ration card, Pension, EMD/SD refund…

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