Presented By :Marjia Mizan Abul Kalam Azad Nowrin Jahan Jerin Abu Hanif Mia Md. Abu Nasir Md. Omar Faruk Md. Abdullah Al Muhaimenul Islam Md. Miraz Hosen Md. Tariqur Rahman Year: 2nd , Semester: 4th Batch No-7th Dept. of Public Administration University of Dhaka

CONCEPT AND OBJECTIVES OF E- GOVERNANCE

MARJIA MIZANROLL NO-22

Governance

• Act, process or power of governing

• The state of being governed

What E-Governance is not

• Changing govt. process• Computerization of govt. offices• Type documents using computers• Put govt. security and confidentiality at risk

E-Governance

• Intangible status• Strategic issue that relates to redesigning the national

administrative process • Refers to the use of information and communication technologies

(ICT) by the govt. agencies

Examples• Notification of a meeting time• Accessing documents• Accessing needed data• Tracking progress• Disseminating policies and strategies

Objectives of E-Governance• To build an informed society• To increase govt. and citizen interaction• To encourage citizen participation• To bring transparency in the governing process• To make the govt. accountable• To reduce the cost of governance• To reduce the reaction time of the govt.

ABUL KALAM AZADROLL NO- 50

Types and models of e-governance

Government- to-Citizen

G2C is transaction between government and citizens.Examples of G2C are payment of utility bills.The primary goal of G2C e-Governance is to offer a variety of

ICT services to citizens.Situation of G2C in the world:

USA…..

UK…..

European Countries…..

Asian Countries: Singapore; Taiwan; South Korea; BD

Government-to-Business• Involves interaction of the business establishments with

the government. • The example of G2B is submission of tax assessment • The main Goal of G2B is to increase productivity• Key Points of Government to business

1. Reduce the burden

2. Key lines of business• Difference between G2B and B2G

1. Government to business

2. Business to government

Government-to-Employee• G2E refers to the relationship between government and its

employees only. • It is the lest sector of G2E• It is an internal part of G2E

It Includes, • Online conference for employee• Online training• Employee information

• The primary objective of G2E is to know about his/her authority & responsibility.

Government-to-Government• It involves interaction among government officials• The example of G2G may be a request of allocation of budget

by any department of the government

• The vital aim of G2G is to improve inter-government organizational processes

NOWRIN JAHAN JERIN ROLL NO-24

History of e-Governance In Bangladesh

E-Governance in Bangladesh• Global shifts towards increased implementation of IT by

governments emerged in the ’90s , with the advent of the WWW.

• Bangladesh has made significant strides forward in the field of e-Government in the past decade, starting with slightly scattered projects for internal automation but moving gradually towards e-services delivery and connected governance.

History of e-Governance in Bangladesh

History of e-Governance in Bangladesh• Late 1990s to 2005: Setting the stage

Railway ticketing systemE-birth registration project Automation of BANBIES2000: Formation of an ICT task force2002: First National ICT policy2003: Reinforced support to the ICT Task Force, SICT2004: Comprehensive Action Plan

History of e-Governance in Bangladesh• 2006 to 2009 : Isolated e-services

2006: A2I Program2008: Vision for Digital Bangladesh2009: Revised National ICT Policy and ICT Act and

Right to Information Act

History of e-Governance in Bangladesh• 2010 and beyond :

2010: Rules for Digital Signature (Certifying Authority)2011: Evaluation of the first phase of A2I Program

INFRASTRUCTURE AND CONNECTIVITY ISSUES

ABU HANIF MIA ROLL NO-71

Present e-Governance scenario in Bangladesh

1. INFRASTRUCTURE AND CONNECTIVITY ISSUE

2. E-GOVERNANCE IN PUBLIC SECTOR

3. E-GOVERNANCE IN PRIVATE SECTOR

INFRASTRUCTURE AND CONNECTIVITY ISSUE

Telecommunication NetworkData ConnectivityTelevision NetworkRadio NetworkPostTele Center And Cyber CaféPower Sector

INFRASTRUCTURE AND CONNECTIVITY ISSUE• Current Telecommunication structure in BD:Digitized Districts - All (64)Mobile operators- 6Mobile Phones Subscribers - 98.593 million (Feb. 2013)Fixed Phone (PSTN) operators -12Fixed Phone Subscribers 1.372 million (2009)satellite earth stations – 7 Computer ownership - 0.782 (per 100 people)

INFRASTRUCTURE AND CONNECTIVITY ISSUE DATA CONNECTIVITY:

Entrance to the 13-members consortium, SEA-ME-WE-4 on 21 st May 2006

Connection to the information super highway

VSAT- Provider -30

VSAT user – 88 Internet Service Provider (ISP) – 220

INFRASTRUCTURE AND CONNECTIVITY ISSUE

TELEVISION NETWORK:BTV broadcasts on health, education, women and children affairs,

weather and agricultureTelevision broadcast stations – 27

RADIO STATION:Radio broadcast stations - 38 (SW,FM, Internet) BD Betar and Other Private FM Radio

POWER SECTOR: Power production capacity- 10213 MW Service provider- (BPDB, DESA, DESCO, REB) 21 state-owned power plants

MD. ABU NASIR ROLL NO-56

E-GOVERNANCE IN PUBLIC SECTOR

E-GOVERNANCE IN PUBLIC SECTORS

E-Governance in LGE-Governance in LG Online birth/death certificateOnline birth/death certificate Access to information of local peopleAccess to information of local people

E-Governance in Election CommissionE-Governance in Election Commission

Electronic Voting Machine (EVM)Electronic Voting Machine (EVM) National ID CardNational ID Card

E-GOVERNANCE IN PUBLIC SECTORS

E-Governance in EducationE-Governance in Education Online admission procedureOnline admission procedure Online result procedureOnline result procedure

E-Governance in Communication and TransportationE-Governance in Communication and Transportation

E-TicketE-TicketElectric bill payment using mobile phoneElectric bill payment using mobile phone

E-GOVERNANCE IN PUBLIC SECTORS

E-Governance in Business E-Governance in Business Dhaka & Chittagong Stock ExchangeDhaka & Chittagong Stock Exchange NBRNBR

E-Governance in MOSICTE-Governance in MOSICTweb-sites containing information about

various ministries.

MD:OMAR FARUKROLL-78

E-governance in Private Sector

E-governance in Private Sector

1. Banking Sector 2. Bangladesh ICT Sector 3. Media and Advertising

1. Banking Sector :•Online Banking•Service Line: i. ATM Boothii. Different types of cardsiii. Point of Salesiv. Tele - Bankingv. Mobile Bankingvi. Home banking

•Utility Bill Payment•Connectivity and software

E-governance in Private Sector

2. Bangladesh ICT Sector Local Market Scenarios Software Trade Human Resource Dynamics IT Enabled Service Prospective BPO Areas of Bangladesh:

E-governance in Private Sector

Prospective BPO Areas:

i.Data Entry

ii.Data Processing

iii.Call Centre

iv.E- Accounting

3. Media and Advertising

Md. Abdullah Al Muhaimenul Islam Roll No-228

E-Governance and Globalization

E-Governance and Globalization

• Globalization: Globalization is a process of international integration of economies, societies through cross country arising from interchange of world views, ideas, information, products, capital, finance, people and culture.

E-Governance and Globalization

• Main focus:

Free Trade, Competition in market,connectivity

How e-governance is helping to achieve these goal.• Free trade: Reduction of Trade barrierOnline Trading Producer has a variety of buyer to choose fromAccess to information.

E-Governance and Globalization

• Competition in market: Out sourcing E-tender Global market

Connectivity: Proper implementation of government policy Better opportunity of gathering feed back result Use full tool in the formulation of better policy Ensuring free access for every one in the government

activity.

How e government is helping Globalization:

• E-Government reducing red tapism, and other administrative difficulty.

Access to information about high authority increasing trade opening new market increasing access to cheep resourcesHelping student in their study by easing the

application and examination processOpening new opportunity for one labor to work

abroad.

MD.MIRAZ HOSENRoll No-61

Challenges Of e-Governance

Major Challenges:

• Poor ICT Infrastructure• IT Policy• Lack of Awareness of government officials • Non-acceptability of IT systems• Lack of Coordination • Low Level of IT literacy

Major Challenges:

• Lack of IT Training• High-cost, Lower Liability of Internet Access• Lack of IT Funds• Poor Salary Structure• Wrong task and blocked post

Major Challenges:

• Conflict with culture• Lack of Education• Lack of Attention in Complain Centre • Hassle in Getting Required Service• Lack of Information

MD.TARIQUR RAHMAN ROLL NO-85

RECOMMENDATIONS FOR IMPLEMENTING E-GOVERNANCE IN BANGLADESH

Key Recommendations

• ICT Infrastructure development• Strong Roadmap• Reduce Internet and local bandwidth cost • Financial solution• Strong IT Division

Key Recommendations

• Proper IT training• Updated and Integrated websites• Automation of govt. services and

application• Public Private Partnership (PPP) programs

Key Recommendations

• Provide e-SMART CARD based Govt. services

• Database of citizen• Long term planning for Govt. application

security issue• Motivating Public by the Govt.• Disability-friendly software