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e-Governance

e-Governance

e-Government

e-Participation

e-Democracy

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e-Governance

E-Governance comprises the use of information and

communication technologies (ICTs) to support public

services, government administration, democratic

processes, and relationships among citizens, civil society,

the private sector and the state. [Dawes, 2009]

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Layne & Lee Growth Model

Four stages of a growth model for e-Government

I. CATALOGUING

II. TRANSACTION

III. VERTICAL INTEGRATION

IV. HORIZONTALINTEGRATION

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Gartner e-Governance Maturity Model

Four stages of a maturity model for e-Governance

I. WEBPRESENCE

II. INTERACTION

III. TRANSACTION

IV. TRANSFORMATION

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Frame of Reference for e-Governance Models (Lee, 2010)

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e-Governance in India

NeGP Vision

"Make all Government services accessible to the common man in

his locality, through common service delivery outlets, and ensure

efficiency, transparency, and reliability of such services ataffordable costs to realize the basic needs of the common man

May,2006

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NeGP: 27 Mission Mode Projects

Central (10)

Income Tax

Central Excise

Passports/Visa

Immigration

MCA 21

National ID / UID

Pensions

e-Office

Banking

Insurance

State (10) Agriculture

Land Records

Transport

Treasuries

Commercial Taxes

Gram Panchayats

Municipalities

Police

Employment e-District

Integrated (7)

e-Biz

EDI

India Portal

CSC

NSDG

e-Courts

e-Procurement

Every State has the flexibility of identifying up to 5 additional State-specific MMPs.

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NeGP: 8 support components

Policies, Standards and Guidelines

Infrastructure

Support Infrastructure

Capacity Building and Training

Awareness & Assessment

Technical Assistance

Research & Development

Total estimated cost of all MMPs is around 32488 crores

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e-Municipalities

key objectives of the Municipalities MMP are

Improve service delivery mechanism, achieve better information

management and transparency and ensure citizens involvement in

governance.

Utilize ICT for sustained improvement in efficiency and effectivenessof delivery of municipal service to citizens

Assist the municipal bodies across India to improve service delivery

mechanism, achieve better information management & transparency

and ensure utmost citizen's involvement in participative governance

Started : 2007 Target : Dec 2013 Cost :1150 Crores

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e-Municipalities : Coverage

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