E-gov project
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Transcript of E-gov project
The eGov Project is funded by USAID and implemented by Internews
eGov Project
eGov Project
paved the way for modern
Macedonia
Elena StamatoskaChief of Party, USAID eGov [email protected]
October 15, 2010Ohrid
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eGov Project
Funded by US Agency for International Development
(USAID)
Implemented by Internews Network
Duration – Initially 5 years (October 2004 – September
2009), extended until January 2011
Mandate - To assist the Government of Macedonia and the
public institutions to increase efficiency and transparency by
using ICT, thus making Macedonia more attractive to foreign
investors
Team of eight local experts – IT, economists, lawyers
About the Project
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eGov Project
eGov Project - Objectives
Improve the quality of the Government service
Efficiency
Transparency
Eliminate corruption
Strengthen the ICT and e-Gov capacities of:
Recipient institutions
Local software developers
Legislators
Businesses and citizens
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eGov Project
Project Areas of Work
Development of e-government applications that will increase the efficiency and transparency of the recipient government institutions
Promotion of the use of ICT – activities aimed at improving and creating conditions for efficient development of e-government.
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eGov Project
Main preconditions for successful
e-Government development
Strong and articulated political will
Good cooperation between the donor and the Government
Matching investments by the Government
Willingness to reengineer the business process – e-government
is not only about turning paper processes into electronic; it
requires simplification and streamlining of procedures.
Intensive promotion of new electronic services
Interest for ownership over the application by the recipient
institution
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eGov Project
ICT Development Trends in Macedonia
2009 numbers (State Statistical Office)
54.1% of the households uses computers
41.8% have access to internet
93.5% of the companies uses computers
83.4% have access to internet
Until recently, Macedonia was among the countries with highest Internet price in Europe. As a result of the liberalization of the market, prices are going down
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eGov Project
Close cooperation with Government institutions that are
implementing e-government services
Worked only with local IT companies for the software
development
Business process reengineering
Legal modifications
Intensive promotional and training activities
Providing conditions for sustainability of the developed
applications
How the Project operated when
implementing e-government services?
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eGov Project
Challenges/Obstacles while
implementing e-gov solutions
Reluctance to change
Unwillingness to invest the additional effort to learn the
new concept
Legislation based on paper procedures – seal and sign
Inaccurate databases
Rudimentary level of data exchange among institutions
Security of systems and data
Problems with infrastructure
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eGov Project
What we have today?
Number of operative e-government applications
that are being increasingly used by the
companies/citizens
Legal and institutional framework for successful
implementation of electronic government services
in place
Strategic vision on e-government development in
Macedonia
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eGov Project
G2B
e-Procurementhttps://e-nabavki.gov.mk
e-Tax
http://etax.ujp.gov.mk
Single Window for
Export/Import licenses and
tariff quotas - EXIM
www.exim.gov.mk
Online Employment
Registrationhttps://www.avrm.gov.mk/PrijavaOdjava
Online system for distribution
of International Cargo
Transport Licenses
http://dozvoli-mtc.gov.mk
e-Health Registries
Apply Online
http://prijava.ads.gov.mk
Accountability
through Transparencywww.skopje.gov.mk ; www.resen.gov.mk ;
www.strumica.gov.mk; www.kavadarci.gov.mk ;
www.gazibaba.gov.mk ; www.bitola.gov.mk ;
www.kocani.gov.mk ; www.stip.gov.mk ;
www.gostivari.gov.mk ; www.e-struga.gov.mk
Site Builder
http://raspredelba.gov.mk
e-Learning ICT
www.ucenje.org.mk
e-Budgeting
G2C G2G
www.eGov.org.mk
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eGov Project
Statistics on the use of eGov Project’s applications (1)
e-Procurement – all CAs are registered users of the system;
number of companies increases daily; around 7% of all
procedures are carried out electronically; almost 20% of
procedures end with an e-auction; around 6 million US$ of public
funds have been saved through the use of the e-auctions.
EXIM – more then 80% of all requests for export/import licenses
are submitted electronically and directly by the companies.
ORE system – around 200 companies and 2,000 physical
persons are registered users on the system; more than 25,000
registrations and terminations of employments have been made
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eGov Project
Statistics on the use of eGov Project’s applications (2)
CEMT – four successful online and free-of-corruption
distributions have been completed through the system
e-Tax services – around 5,000 taxpayers are registered and
submit their tax returns electronically. More than 23,000 tax
returns have been submitted directly by the companies.
Apply Online – 98% of all applicants for work in the state
administration are using the system.
Trainings – more than 100 trainings attended by 5,500
representatives of the government institutions and businesses
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eGov Project
Direct impact on the increase of online
sophistication of e-government services
* source: Online sophistication growth of the business services in Macedonia in 2004-2008 - Gusev M., Spasov D., Armenski G., “Benchmarking e-Government services in Macedonia – The results from the fourth measurement”, Available online at www.metamorphosis.org.mk, Accessed September 5, 2009.
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eGov Project
Impact on the Business Climate
Transparency and Fight Against Corruption
Business Environment World Bank: Doing Business 2007-2010 Increase of +60 in the country rank
Beneficial changes in the legal framework
Basic laws and regulations relevant to development of e-government in Macedonia are in place.
Strong political commitment for e-government applications development articulated for the past ten years. E-government development is long-term orientation of the country.
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eGov Project
Sustainability
Strong efforts for sustainable provision of the e-
government services supported by USAID
Significant matching investments
E-services included in the legislation
Dedicated persons within the institutions
Independent efforts for development of new
services by the Government
Recognition of the benefits from e-government
e-Government Strategy
Demand by businesses and citizens
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eGov Project
Future plans of the eGov Project
Vision to continue to operate in the e-government development area in Macedonia and the region:
Created a Sustainability plan for the future work and works on its realization
As of August 1, 2010 3 staff members transferred to Metamorphosis Foundation
Both teams started to work together, in order to create a space to continue doing work in the e-government sphere, with the ability to expand to related fields