E-EtiquetteEmily Post meets 2010

Jen Mincar04.08.10

Jen Mincar, E-Devices, and E-Etiquette“courtesy, respect and ethics”

Circa 1975, John Francis (who worked for IBM) handed his 10 year old daughter Jennifer a hefty sized book titled "The Art of

Computer Programming" by Donald Knuth.  

She dives in.  A spark is ignited.  

Today, Jen owns two companies:Mincar Consulting: a computer consulting company specializing in IT

project management . She manages computer projects across Vermont and teaches technical classes, project management and

professional development classes across New England.  Office Squared: Vermont's first coworking space. 

Prior to running her own companies Jen worked for Burton Snowboards as Global IT Director and at IBM in various

software development management positions.She has a BA in Computer Science and  Math from SUNY-Potsdam and an MBA from Binghamton University. She enjoys

golf, snowboarding, reading and spending time with her husband and two children.

Etiquette … not just for dinner parties and old people

“courtesy, respect and ethics”

Etiquette: a code of behavior based on thoughtfulness

8 in 10 Americans say respect

and courtesy is a problem

The Ways we Communicate“courtesy, respect and ethics”

Cell phone 1973

Smart phone 2002

What we care about..… …….….changes

Email Etiquette“courtesy, respect and ethics”

1.Respond promptly2.Speling, grammer & punctuations

matters3.Write as if everyone will eventually read

your email4.Subject line should be topic appropriate5.Avoid large attachments 6.Avoid dry humor, sarcasm, emoticons

Cell Phone Etiquette“courtesy, respect and ethics”

1. Cell phone sales topped 1.2B in 2009, overtaking

laptop shipments

2. Use vibrate mode for all public situations3. Turn off in lots of situations4. Love the one you’re with –

• Communicate use if necessary5. Step out - we aren’t interested in your call

Mobile Device* Etiquette“courtesy, respect and ethics”

1.Are you a crackhead?• Communicate your

use• Being Rude vs.

successful multi-tasker

2.Use full words and sentences

• U could c msg l8r LOL

3.

* Includes Smartphones e.g. BlackBerry, iPhones

Social Media Etiquette (Twitter, Facebook, etc)“courtesy, respect and ethics”

1.Properly introduce yourself2.No spamming3.Avoid being an egomaniac4. It’s all public5.On-line should mimic real relationships

My E-Etiquette “courtesy, respect and ethics”

The behavior that I will immediately modify as a result of this discussion is:

__________________________________________________________________________________________________________________________________________________________________________

Thank You!“courtesy, respect and ethics”

Jen Mincar

Mincar Consultingmincar@gmavt.net802.363.0170

Office Squaredinfo@officesquaredvt.com106 Main St, 1st FloorBurlington, VT 05401802.861.1002

www.officesquaredvt.com@jeninvtwww.facebook.com/officesquaredvtwww.linkedin.com/jenmincar

Resources

• The Emily Post Institute– http://www.emilypost.com/

– Special Thanks to Daniel Post Senning

• Books– Etiquette by Emily Post

– The Etiquette Edge by Beverly Langford

• Websites– http://www.presentationmagazine.com/

– http://gizmodo.com/

– http://www.techipedia.com/2008/social-media-etiquette-handbook/

– http://www.businessinsider.com/alleyinsider

Extra Slides

Smart Phone vs. laptop shipments

“courtesy, respect and ethics”