e-commerce in India: opportunties & challenges
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Discreteness
Efficiency
Transparency
Endorsement
Traffic
Private shopping club
Exclusive members
Sales at up 70%
off
Time sensitive & limited stock
> 150 brand partners
History of time
Protected areas: hotels, airports
Shopping areas: high street, depart. stores
New urban areas: malls
Problems? What’s next?
E-commerce in India
# a numbers game
consumers
infrastructure
What Indians do online (2008)
CAGR = 114%
E-mail, 53%
Chat, 7%
Info, 24%
Entertain, 9%
E-commerce, 7%
Estimated 72m internet users by 2008
Population by income (2008)Top internet user countries (2008)
Country Population (m)
Estimated users (m)
% of population
Growth 2000-2008
% of world users
China 1,330 298 22% 1,244% 18.7%
USA 304 227 75% 138% 14.2%
Japan 127 94 74% 99,7% 5.9%
India 1,150 72 6.2% 1,520% 5.1%
Brazil 197 68 34% 1,250% 4.2%
Germany 82 55 67% 130% 3.5%
UK 60 43 72% 184% 2.7%
France 62 40 66% 380% 2.6%
in m people (except ‘other’ in bn)
0.3
1.8
97.9
Indian consumers
Fashion conscious
Disposable income
Early e-com adapters
Motivation: deal & access
Time constrained
Brands
Great Nationals
Boost of Internationals
Bureaucracy
Political execution: VAT
“The Brits introduced...”
Infrastructure
Logistics
Gateways & COD
Leapfrogged into services
Consumer
Spectrum of education
Trust
Demanding but deals
Eco-system
Mentorships
Finance
E-Commerce experience
Dirk van Quaquebeke, CEO
twitter.com/VQIndextwitter.com/brandmile#brandmile #CAS11facebook.com/brandmile
www.brandmile.com/invite/dirk
Become a member & join the team
THANK YOU