E-Commerce Application Development · E-commerce is a new way of conducting business, and as with...

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E-Commerce Application Development AN OVERVIEW LECTURE # 1

Transcript of E-Commerce Application Development · E-commerce is a new way of conducting business, and as with...

Page 1: E-Commerce Application Development · E-commerce is a new way of conducting business, and as with any other new application of technology, it presents both opportunities for improvement

E-Commerce Application Development

AN OVERVIEW

LECTURE # 1

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The CourseCourse Code: CS-4746

Course Title: E-Commerce Application Development

Instructor: JAWAD AHMAD◦ Email Address: [email protected]

Web Address: http://csandituoslahore.weebly.com/ead.html

Term (Semester): FALL 2017

Duration: 15/16 Weeks

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Text and Reference Material1.

PHP 5 E-commerce Development by Michael Peacock, PacktPublishing (January 20, 2010). ISBN-10: 184719964X

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Introduction to E-Commerce by Jeffrey F. Rayport, McGraw-Hill, 2nd Edition (2007). ISBN-10: 0071232664

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E-Commerce 2012 (8th Edition) by Kenneth Laudon and Carol Guercio Traver, Prentice Hall; 8th Edition (2011). ISBN-10: 0138018812

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GradingFollowing is the division of marks:

Mid-Term Exam 30

Assignments and Quizzes 15

Attendance 05

Final Exams. 50

◦ Marks division might change during the semester

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ProjectShopping Cart

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What is E-commerce?

Use of Internet and Web to transact business

More formally:

◦ Digitally enabled commercial transactions between and among organizations and individuals

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Why Study E-commerce?

E-commerce technology is different, more powerful than previous technologies

E-commerce bringing fundamental changes to commerce

Traditional commerce:◦ Passive consumer◦ Sales-force driven◦ Fixed prices◦ Information asymmetry

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Unique Features of E-commerce Technology

1. Ubiquity

2. Global reach

3. Universal standards

4. Information richness

5. Interactivity

6. Information density

7. Personalization/customization

8. Social technology

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Web 2.0Technologies that allow users to:

◦ Create and share content, preferences, bookmarks, and online personas

◦ Participate in virtual lives

◦ Build online communities

◦ E.g. Twitter, YouTube, Facebook, Second Life, Wikipedia, Digg

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E-commerce vs. E-business

E-business:

◦ Digital enablement of transactions and processes within a firm, involving information systems under firm’s control

◦ Does not include commercial transactions involving an exchange of value across organizational boundaries

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E-commerce Trends

Social networking continues to grow

Social e-commerce platform emerges

Online consumer sales return to growth

Mobile computing begins to rival PC

Explosive growth in online video viewing

Continued privacy and security concerns

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E-commerce is a new way of conducting business, and as with any other new application of technology, it presents both opportunities for improvement and potential problems

Identify several advantages of e-commerce

Outline a multistage model that describes how e-commerce works

Identify some of the major challenges that companies must overcome to succeed in e-commerce

Describe some of the current uses and potential benefits of m-commerce

Identify several e-commerce applications

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E-commerce requires the careful planning and integration of a number of technology infrastructure components

Outline the key components of technology infrastructure that must be in place for e-commerce to succeed

Discuss the key features of the electronic payments systems needed to support e-commerce

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Users of e-commerce technology must use safeguards to protect themselves

Identify the major issues that represent significant threats to the continued growth of e-commerce

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Organizations must define and execute a strategy to be successful in e-commerce

Outline the key components of a successful e-commerce strategy

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An Introduction to Electronic Commerce

Business-to-consumer (B2C) e-commerce: customers deal directly with the organization, avoiding any intermediaries

Business-to-business (B2B) e-commerce: participants are organizations

Consumer-to-consumer (C2C) e-commerce: participants are individuals, with one serving as the buyer and the other as the seller

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Multistage Model for E-commerceSearch and identification

Selection and negotiation

Purchasing products and services electronically

Product and service delivery

After-sales service

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Figure 1.1: Multistage Model for E-Commerce (B2B and B2C)

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E-Commerce ChallengesDefine an effective e-commerce model and strategy

Need to change distribution systems and work processes

Integrate Web-based order processing with traditional systems

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Figure 1.2: Three Basic Components of a Successful E-Commerce Model

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Figure 1.3: Web-Based Order Processing Must Be Linked to Traditional Back-End Systems