E-commerce

INTRODUCTION

• E-Commerce: the process of buying, selling, or exchanging products, services, and information through computer networks.

• E Commerce stands for electronic commerce • It involves the use of Information and

Communication Technology (ICT) and Electronic Funds Transfer (EFT)

USES OF E-COMMERCE

Effective Performance Greater Economic Efficiency Facilitating of Network Form

Improvement of Business Transaction

BENEFITS OF E-COMMERCE

E-commerce can improve the accuracy and speed for information exchange with internal and external business partners :

Ecommerce provides organizations with the ability to quickly share information with business partners. Ecommerce also reduces the number of times humans touch information, which reduces errors.

E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes :

Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management.

E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes :

Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management.

DISADVANTAGES OF E-COMMERCE

• Lack of skilled personnel• Legal issues• Some business process may never be

available to e – commerce• Uncertainty and lack of information• Ecommerce Delays Goods

• Lack of skilled personnel• Legal issues• Some business process may never be

available to e – commerce• Uncertainty and lack of information• Ecommerce Delays Goods

TYPES OF E-COMMERCE

TYPES OF E-COMMERCE • B2B (Business-to-Business)

• B2C (Business-to-Consumer)

• C2B (Consumer-to-Business)

• C2C (Consumer-to-Consumer)

• B2B (Business-to-Business)

• B2C (Business-to-Consumer)

• C2B (Consumer-to-Business)

• C2C (Consumer-to-Consumer)

APPLICATIONS

Mobile commerce • Concern doing businesses by means of mobile wireless

devices • Can be both B2B and B2C • Have a growing importance in the future of e-commerce

applications • Will introduce completely new forms of electronic

commerce .E.g. E-tickets.• The development of such applications faces some of the

greatest challenges in the security area to secure the trust of consumers.

Online Banking • Used to monitor bank accounts and transfer

electronic funds

SOME COMPANIES USING E-COMMERCE

SOME COMPANIES USING E-COMMERCE

• Amazon.com • American Express • Apple Computer • Auto-by-Tel • Cisco Systems • Dell Computer and Gateway • Drugstore.com and CVS.com • Epicurioussells

Environmental impact of E-Commerce