e-commerce
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Transcript of e-commerce
Agenda Of This Presentation :-
Introduction to e-commerce
Element of e-commerce
The Process of e-commerce
Types of e-commerce
Applications of e-commerce
Advantages
Disadvantages
Introduction:
In its simplest form,e-commerce is the buying
and selling of products and services by
businesses and consumers over the Internet.
People use the term "ecommerce" to describe
encrypted payments on the Internet.
In other words, E-Commerce is the buying and
selling of goods and services via the Internet.
Element of E-Commerce:
There are certain elements required to perform
online business.
Promote your Web site presence.
Have an online catalog or store.
Have the capability to receive payments.
Be able to deliver the item.
Provide after-the-sale support.
E-commerce payment methods:
Credit Card
Payment Websites
Wire Transfer
Checks and Money Orders
Purchase Order
Types of E-Commerce:
1) Business-to-Business (B2B)
2) Business-to-Consumer (B2C)
3) Consumer-to-Business(C2B)
4) Consumer-to-Consumer (C2C)
5) Business-to-Government (B2G)
6) Government-to-Consumer(G2C)
7) Government-to-Business(G2B)
B2B:
It means business to business. It is the types of e-commerce in which buyer and seller, both arebusinesses.
In this, one business is sells its products orservices while other business buys theseproducts or services.
Following are some examples of B2B sites:
Alibaba.com.
Global source.com.
B2C:
It means business to consumers. It is the type of
e-commerce in which business sells its services
or products to consumers, through internet or
computer network.
Example: flipkart.com
C2B:
It means consumer to business. It is a types of e-
commerce in which customers sells their
products or services to businesses.
Its common example is the advertisement that
people put on different sites.
Example: Priceline.com.
C2C:
It means consumer to consumer.
It is the type of e-commerce in which one
consumer sells its products to other consumer,
through internet or computer network.
Example: OLX.com
B2G:
It means business to government.
It is a type of e-commerce in which business
sells its services or products to government.
G2C:
It means government to consumer.
It is the type of e-commerce in which
government sells its services or products directly
to consumers, through computer network.
G2B:
It means government to business.
It is type of e-commerce in which government
sells its information or services to businesses.
This process takes place on some special
government websites.
Applications of E-Commerce:
1) Online Shopping
2) Electronic Bill Payment
3) Electronic ticketing
4) Online Banking
Online Shopping:
Online shopping is the process consumers go
through to purchase products or services over
the Internet.
Online shopping is a type of electronic
commerce used for business-to-business (B2B)
and business-to-consumer (B2C) transactions.
Electronic Bill Payment:
Electronic bill presentment and payment (EBPP)
is a fairly new technique that allows consumers
to view and pay bills electronically.
EBPP systems send bills from service providers to
individual consumers via the internet.
Electronic ticketing: An electronic ticket or e-ticket is used to
represent the purchase of a seat on a
passenger airline, usually through a website or
by telephone.
This form of airline ticket has rapidly replaced
the old multi-layered paper tickets.
Online Banking:
Online banking (or Internet banking) allows
customers to conduct financial transactions on
a secure website operated by their bank.
The common features provided by online-
banking fall broadly into several categories:
Transactional
Non-transactional
Advantages:
1) More products and services: EC provides withmore choices; they can select from many vendorsand from more products.
2) Cheaper products: EC frequently providesconsumers with less expensive products and services byallowing them to shop in many places and conduct quickcomparisons.
3) Ubiquity: EC provides consumers to shop or performother transactions year round, 24 hours a day, from almostany location.
Disadvantages:
1) Some customers like to feel and touch
products. Also, customers are resistant to the
change from a real to a virtual store.
2) People do not yet sufficiently trust paperless,
faceless transactions.
3) There is an increase amount of fraud on the
Internet.