E- commerce. 2. Second Advantages and Disadvantages First E- C Introduction Third SWOT Analysis:...

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E- commerceE- commerce

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Electronic Commerce and Electronic Commerce and Electronic BusinessElectronic BusinessElectronic Commerce and Electronic Commerce and Electronic BusinessElectronic Business

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e- commercee- commerce

IntroductionIntroduction

Electronic commerceElectronic commerceElectronic commerce, commonly known as e-Electronic commerce, commonly known as e-

commerce or e-business consists of the buying commerce or e-business consists of the buying and selling of products or services over electronic and selling of products or services over electronic systems such as the Internet and other computer systems such as the Internet and other computer networks. The amount of trade conducted networks. The amount of trade conducted electronically has grown extraordinarily with electronically has grown extraordinarily with widespread Internet usage.widespread Internet usage.

Shopping on the WebShopping on the Web Businesses trading with other businessesBusinesses trading with other businesses Internal company processesInternal company processes Broader term: Broader term: electronic businesselectronic business ( (e-e-

businessbusiness))

Electronic commerce includes: Electronic commerce includes: All business activities using Internet All business activities using Internet

technologiestechnologies


Internet, Intranet and Internet, Intranet and ExtranetExtranetInternet, Intranet and Internet, Intranet and ExtranetExtranet

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InternetInternet- - Interconnected Interconnected global global computer computer networksnetworks


InterneInternett



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IntranetIntranet- Interconnected - Interconnected network (or network (or internet)internet)- Distribute - Distribute internal corporate internal corporate informationinformation


IntranIntranetet



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Extranet Extranet -Intranet extendedIntranet extended- Connects Connects company with company with suppliers, suppliers, business partners, business partners, other authorized other authorized usersusers


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Categories of Electronic Categories of Electronic CommerceCommerceCategories of Electronic Categories of Electronic CommerceCommerce

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Business-to-consumer (B2C)Business-to-consumer (B2C)Business-to-Business (B2B)Business-to-Business (B2B)Business-to-government Business-to-government (B2G)(B2G)Consumer-to-consumer (C2C)Consumer-to-consumer (C2C)Consumer-to-business (C2B)Consumer-to-business (C2B)Consumer-to-government Consumer-to-government (C2G)(C2G)government-to-consumer government-to-consumer (G2C)(G2C)government-to-business (G2B)government-to-business (G2B)government-to-government government-to-government (G2G)(G2G)


AdvantagesAdvantagesAdvantagesAdvantages

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Advantages of e- Advantages of e- commercecommerce

For the seller:For the seller:• Increases sales/decreases costIncreases sales/decreases cost• Makes promotion easier for smaller firmsMakes promotion easier for smaller firms• Can be used to reach narrow market segmentsCan be used to reach narrow market segments

For the buyer:For the buyer:• Makes it easier to obtain competitive bidsMakes it easier to obtain competitive bids• Provides a wider range of choicesProvides a wider range of choices• Provides an easy way to customize the level of Provides an easy way to customize the level of

detail in the information obtaineddetail in the information obtained

In general:In general:• Increases the speed and accuracy with which Increases the speed and accuracy with which

businesses can exchange informationbusinesses can exchange information• Electronic payments (tax refunds, paychecks, etc.) Electronic payments (tax refunds, paychecks, etc.)

cost less to issue and are more securecost less to issue and are more secure• Can make products and services available in Can make products and services available in

remote areasremote areas• Enables people to work from home, providing Enables people to work from home, providing

scheduling flexibilityscheduling flexibility


DisadvantagesDisadvantagesDisadvantagesDisadvantages

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Disadvantages of e- Disadvantages of e- commercecommerce

• Some business processes are not Some business processes are not suited to e-commerce, even with suited to e-commerce, even with improvements in technologyimprovements in technology

• Many products and services Many products and services require a critical mass of require a critical mass of potential buyerspotential buyers

• Costs and returns on e-commerce Costs and returns on e-commerce can be difficult to quantify and can be difficult to quantify and estimateestimate

• Cultural impediments: People are Cultural impediments: People are reluctant to change in order to reluctant to change in order to integrate new technologyintegrate new technology

• The legal environment is The legal environment is uncertain: Courts and legislators uncertain: Courts and legislators are trying to catch upare trying to catch up


SWOT AnalysisSWOT AnalysisSWOT AnalysisSWOT Analysis

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E- commerceE- commerce

SWOT Analysis: Evaluating Business Unit SWOT Analysis: Evaluating Business Unit OpportunitiesOpportunities

StrengthsStrengths

WeaknessesWeaknesses

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E- commerce. 2. Second Advantages and Disadvantages First E- C Introduction Third SWOT Analysis:...

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