E bussiness

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A Namaskara From XI-H 1

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Transcript of E bussiness

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A Namaskara From XI-H

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E-Business : a new mantra of

shopping2

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Define e-business and discuss how it can help achieve business success.

E – commerce and its types.

Online shopping or e-shopping

About the users of online shopping

Advantages and disadvantages of e-shopping

Threats and their solutions

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After ten minutes you will be aware

of the following contents

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> > > > > > > > E – business means consumer

and business transactions conducted over network using

computers and telecommunications.

E – business is a general concept covering any form of

business transactions or information exchange that is

made by using information and communication technology

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Finally…

made

E-business

simple

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• Global Reach.

• Speed.

• Interactivity.

• Cost savings.

BENEFITS OF E-

BUSINESS

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WHAT IS E-COMMERCE?

• Electronic commerce, commonly known as e-commerce consists of the buying and selling of products or services over electronic systems such as the internet and other computer networks.

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B2B

C2C

B2C

C2B

B2E

Business-to-business Business-to-consumer

Business-to-employee.

Consumer-to-consumer Consumer-to-business

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TYPES OF E-commerce

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1.B2B commerce - it is that business activity in which two firm or business units make electronic transaction in which one can be a producer firm and other are raw material supplier firm.

B2B COMMERCE?

BUSINESS-TO-BUSINESS

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2.B2C commerce - in B2C commerce, one party is the firm and other party is a customer. on the one hand, customer can seek information , can place an order, get some items on the Internet and can also make the payment.

WHAT IS B2C COMMERCE?

BUSINESS-TO-CONSUMER

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3.Intra B commerce - under this, the parties involved are two persons or departments of some business unit. Use of computer network makes it possible for the marketing department to interact constantly with the production. A firms transactions or interactions with its employees are some time refer to as B to E commerce. Employees can use electronic catalogue and ordering forms.

BUSINESS-TO-EMPLOYEE

INTRA-B COMMERCE

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4.C to C commerce- under this, both the parties involved are customers. it is required for buying and selling of those goods for which no established markets are available.

CONSUMER-TO-

CONSUMER

WHAT IS C2C COMMERCE?

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5. In C2B commerce, a consumer posts his project with a set budget online and within hours companies review the consumer's requirements and bid on the project. The consumer reviews the bids and selects the company that will complete the project. This empowers consumers around the world by providing the meeting ground and platform for such transactions.

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CONSUMER-TO-

BUSINESS

WHAT IS C2B COMMERCE ?

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A NEW MANTRA

E- ShoppingOnline shopping is the process whereby consumers directly buy goods or services from a seller in real-time, without an intermediary service, over the Internet. 15

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> > > > > > > > STEPS IN ONLINE SHOPPING

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ONLINE TRANSACTIONS AND

PAYMENT MECHANISM

1.Search for the specific product2.Registration3.Payment modes 4.Modify the order5.Copy of the purchased order

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SEARCHING FOR THE

SPECIFIED PRODUCT

• The first step in the online shopping is to search for the specific product categories using integrated search function. Once you find the required product, put it in a virtual "Shopping Cart" and continue shopping. After you have added enough items in shopping cart, check out each of the them. You can add or delete the contents in shopping cart.

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REGISTRATON

• The next step is to login using a username and password. Many online malls first require you to register with them before allowing you to pay for the bought items. Enter the address to which you want the product to be delivered.

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Payment mechanism

• You might also want to select the payment modes for payment here. After choosing the mode of payment there will be other boxes to be filled with your billing address and the payment details. Some online malls even asks for your email, phone numbers etc.

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Payment modes

• Internet Banking

• Payment via Credit Card/ Debit Card

• Third Party Payment Methods

(ex. PayPal)

• Crossed Cheque

• Cash on delivery

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MODIFY THE ORDER

• Then wait for the confirmation of your order, you can also modify the order by adding or removing items. You can also cancel order if needed.

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COPY OF THE

PURCHASED ORDER

• Keep the printed copy of the purchased order and confirmations for records. In the event of any disputes, you will need to show these documents for verification.

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Lower Prices

• Many products cost less online.

• Internet allows customers to easily compare prices from multiple sellers.

Convenience

• Can order products from around the world anytime, day or night.

• Can register customer information to streamline transactions.

Personalization

• Emphasis on personalized, one-on-one marketing to increase repeat purchases.

BENEFITS OF E-

SHOPPING

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> > > > > > > > 21/11/2010, Hindustan Times

A latest survey elaborates that e-shoppingis the 10th top most online activity in India. India’s online shopping has been ranked 5th online activity after US and UK.

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Who are online

buyers and

sellers?

Young.

Highly educated.

Urban or suburban.

Affluent.

Modern

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SOME FAMOUS SHOPPING

SITES

• WWW.AMAZON.COM• WWW.FUTUREBAZAAR.COM• WWW.EBAY.COM• WWW.PAYPAL.COM• WWW.ALIBABA.COM• WWW.CARWARE.COM• WWW.MOUTHSHUT.COM• WWW.MSN.COM• WWW.CLICKINDIA.COM• WWW.SOFTRONIE.COM• WWW.QUIKR.COM

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THREATS TO E-SHOPPING

• Hacker Attacks

• Mal-ware

• Viruses

• Spy-ware

• Worms

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TIPS FOR SAFE ONLINE

SHOPPING

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> > > > > > > > Prepared and Prepared and presented by:presented by:

1.Aanchal Arora

2.Aarushi Singhal

3.Chirag Budhiraja

4.Himanshu Dua33

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