E-book collection management in UK university libraries: focus groups report

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E-book collections management in UK universities: focus group report Information Automation Limited Chris Armstrong and Ray Lonsdale Headlines Report, November 2009

description

This report presents the headline findings from the librarian focus groups. The focus groups investigated the attitudes and work of library staff responsible for establishing, managing and promoting the e-book collections. They focused on: selection; licensing and pricing models; cataloguing and MARC records; ways of accessing e-books; promotion; evaluation; and the platform interface through which the JISC e-books were available.

Transcript of E-book collection management in UK university libraries: focus groups report

E-book collections management in UK universities: focus group report

Information Automation Limited Chris Armstrong and Ray Lonsdale

Headlines Report, November 2009

Funded by JISC, JISC Collections provides its members with a catalogue of free and subscription-based online resources such as e-journals, e-books, full text databases, digital images, online film and geospatial data. Core to the service provided by JISC Collections is the quality evaluation of online resources, the expert negotiation process and the efficient national licensing undertaken for each online resource. JISC Collections always strives to widen accessibility to online resources, save its members time and money and to evolve licensing in line with members needs and the digital environment.

www.jisc-collections.ac.uk

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Version 1.1, December 2009