e Awb Basics

8/12/2019 e Awb Basics

1/41

Introduction to

e-AWBApril 2013


2/41

IATA Cargo International Air Transport Association 20132

1. Understanding

e-AWB


3/41


What is e-AWB?

The Air Waybill (AWB) is a critical air cargo document that

constitutes the contract of carriage between the shipper(forwarder) and the carrier (airline)

e-AWB removes the requirement for a paper Air Waybill,

significantly simplifying the air freight supply chain process

With the e-AWB, there is no longer a need to print, handle

or archive the paper AWB


4/41


e-AWB Benefits

Improve productivity by eliminating manual tasks and

streamlining processes Reduce processing costsdue to the removal of paper AWB

and the elimination of the requirements to file paper AWB

Improve customer service by speeding up cargo

processing

Increase quality of information thanks to electronic data

that are used from the very beginning to the very end of the

air cargo supply chain


5/41


6/41


Bilateral agreements

(Recommended Practice 1670)

Multilateral agreement

(Resolution 672)

MULTILATERAL

AGREEMENT&

2 kinds of e-AWB agreements


7/41IATA Cargo International Air Transport Association 20137

Bilateral e-AWB agreement (RP1670)

Main part of the

agreement

Annex A: defines the electronicmessages and other technical aspects

Annex B: defines the conditions of

contract (Resolution 600i)

A Standard Model e-AWB Agreement (IATA RP1670)

has been developed by the industry

Annex C: defines the technical

specifications of the Cargo Receipt

Annex D (optional): see section on

Warsaw routes
http://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdf



Multilateral e-AWB agreement (Reso672)

Main part of the

agreement

Annex A: defines the conditions ofcontract (Resolution 600i)

Freight forwarder submission form: To

declare affiliates and contacts

With the multilateral agreement, a party only needs to enter the agreement once to

be entitled to do e-AWB with many business partners.

Airline submission form: To declare

airports and contacts

The multilateral agreement entitles an airline to print a paper AWB on behalf on the

freight forwarder when needed, in case the airline is offering this service.



The Cargo Receipt evidences the e-AWBThe cargo receipt shall be produced by the Carrier upon Shippers request

Resolution 600g specifies the layout

The Cargo Receipt is used in both the bilateral and the multilateral agreements



Electronic messages involved in e-AWB

Waybill messages

(sent by the forwarder)

Status messages

(sent by the airline)

IATA Cargo IMP FWB FSU/FOH

FSU/RCS

IATA Cargo XML Waybill Status


11/41


e-AWB Business Processes ImmediateCargo Receipt Delivery flow

Parties sign an e-AWB agreement (once for all subsequent shipments)

Freight Forwarder

Receive FreightDeliver Freight

Airline

Freight AcceptanceFSU/RCSPrint Cargo Receipt

(if need be)(produce cargo receipt)

Receive InformationFWBPrepare Consol(system starts data validation)


12/41


e-AWB Business Processes DeferredCargo Receipt Delivery flow

Parties sign an e-AWB agreement (once for all subsequent shipments)

Freight Forwarder

Receive FreightDeliver Freight

Airline

Freight on Hand

(warehouse receipt)FSU/FOH

Freight AcceptanceFSU/RCSPrint Cargo Receipt

(if need be)(produce cargo receipt)

Receive InformationFWBPrepare Consol(system starts data validation)


13/41


Where can e-AWB be used?

Montreal Convention 99

(MC99) and Montreal Protocol

4 (MP4) allow the use of an e-AWB in lieu of the paper AWB

Paper is REQUIRED on other

trade-lanes (Warsaw trade-

lanes)

80% of the worldwide cargo

volume occurs on routes

underlying an international

treaty compatible with e-AWB

No treaty trade-lanes

Warsaw trade-lanes

MC99/MP4 trade lanesallow e-AWB

(accounting for 80% of

the cargo volumes)


14/41


2. The e-AWB

project


15/41


100% e-AWB by 2015


16/41


Air cargos modernization challenge

Electronic messages exist since the 80s, but

the air cargo industry still relies on paper &human intervention

Airfreight shipment generates up to 30 differentpaper documents!

Behaviors have not changed yet: bookings,track & trace still predominantly based-onhuman intervention


17/41


Objectives of e-AWB project

Replace the paper Air Waybills by theelectronic version. No more paper AWBtendered to airlines!

Provide a win-win-win-winscenario forairlines, freight forwarders, ground handlers

and customs by lowering costs, increasingdata accuracy and improving customerexperience


18/41


Key milestones for the Industry

2010: standard approved (RP1670) by the Industry andpiloted by 9 airlines in 8 countries

2013: 6% e-AWB4 major cargo airlines achievingmore than 80% penetration for e-AWB shipmentsout of their home market

2013: 20% e-AWB

2014: 50% e-AWB

2015: 100% e-AWB


19/4119 International Air Transport Association 2013

Who is doing e-AWB as of March 2013?More than 100.000 e-AWB shipments every month!

Above 75 %* 75 to 20 %* Less than 20 %*

*: Penetration rate at home market main hub


20/41


The delivery approach to reach 100%

Providing tools

Engaging the Industry

Mobilizing the stakeholders to act

Tracking progress

Solving issues

Promoting success!

Contact [email protected] get in touch with the e-AWB experts of the industry
mailto:[email protected]:[email protected]


21/41


The e-AWB is 1 document of e-freight

Number of Documents & Complexity

Benefits &

Shipments

e-AWB

e-freight

Now: ~30 paper documents / shipm ent

e-AWB is the first step

towards e-freight!


22/41


e-AWB Project in a nutshellObjectives: No more paper AWB tendered to airlines!

Provide a win-win-win-win scenario for

airlines, freight forwarders, ground handlersand customs by lowering costs, increasingdata accuracy and improving customerexperience

Replace the paper AWB by the e-AWB

Achievements to date: 2009: standard developed by the e-AWB

Advisory Group (airlines and freight forwarders)

2010: standard approved by the Industry

2012: 19 airlines live with e-AWB

2013: Multilateral e-AWB agreement

Targets / mandate:

End of 2013, 20% e-AWB End of 2014, 50% e-AWB

End of 2015, 100% e-AWB

Materials (on www.iata.org/e-awb):

e-AWB Basics e-AWB Specifications

IATA Recommended Practice 1670

Multilateral e-AWB agreement

e-AWB video
http://www.iata.org/e-awbhttp://www.iata.org/e-awbhttp://www.iata.org/e-awbhttp://www.iata.org/e-awb


23/41


3. Your e-AWB

project


24/41


Reduce your costs and delays

Improve your customer service

Start e-AWB, now!


25/41


Before you startSet-up your project team

Your e-AWB project championneeds tobe knowledgeable on IT, have cargo experienceand the passion to make it happen!

Get the support from your Senior Management(Sales,IT, Legal, Operations, Customer support, Claims,

Finance) Learnabout e-AWB

Communicate, educate, promote all internal staff


26/41


Before you startDefine your project plan

What?

Define key milestones

Review e-AWB agreement

Identify technical and

business process gaps

Engage your Ground

Handlers

Plan external communication

Where?

Home market first

Top trade-lanes

All trade lanes from your

e-AWB live locations


27/41


Checklist to implement e-AWB

1. Can you carry on your activities without paper

AWB?

2. Do you have the technology to support e-AWB?

3. Do you produce high-quality electronic

messages?

4. Have you signed the IATA multilateral e-AWB

agreement?

5. Have you engaged all your business partners?


28/41


Can you carry on your activities without paper AWB?

Define the TO-BE business processfor your paperless environment(single vs. dual process; cargo acceptance without paper; paper still

needed in the e-AWB process) Pay attention to the handling of exceptions(multiple FWBs in case of

correction, FWB message not received, mismatch between FWB anddelivered cargo)

As an airline: Check if you fly on Warsaw Routes for which the paper

AWB is still needed. If yes, consider printing the paper AWB on behalfof your customer so that a single processcan be implemented for allroutes! (foreseen in RP1670 and in the multilateral e-AWB agreement)

As a freight forwarder: Check how your airline partners are handlingroutes on which a paper AWB is still needed


29/41


Do you have the technology to support e-AWB?

Ensure you have the capability to send, receive & archiveFWB, FSU/RCS, FSU/FOH messages (or equivalent XMLmessages), and print-out the Cargo Receipt

Understand the ECC code and how it works

An airline may offer a web portalto its small &medium size customers

Improve the data quality of messages byworking together with your business partners


30/41


Do you have the technology to support e-AWB?(For airlines)

Make sure GHAcan receive andissue theelectronicmessagesassociated to e-

AWB The graph

illustrates therecommendedflows

*: Cargo-IMP or equivalent XML messages Note: Greyed out messages are optional


31/41


Do you produce high-quality electronic messages?

Ensure electronic messages that replace paperdocumentation are near to 100% accurate as there will

be no more paper AWB


32/41



KPI for data quality

Measure the message penetration rate: the percentage

of shipment in which correctly structured AWB messages

are received.

Measure the quality of messages: among the correctlystructured AWB messages, the percentage of messages

that do not require any correction after the reception of

messages.


33/41



IATA set up the Message Improvement Program (MIP) to help

airlines and forwarders improving data quality of electronic

messages MIP is open to airlines and forwarders and is free of charge

Airlines provide each month data into MIP

Both carriers and forwarders receives reports out of MIP each

month. Data is aggregated so that confidential data cannot be

derived from the reported information.

Based on the reports, each stakeholder is able to get in touch with

its business partners to take action on the identified issues

More information on MIP: MIP website
http://www.iata.org/whatwedo/cargo/e/Pages/MessageImprovementProgramme-MIP.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/MessageImprovementProgramme-MIP.aspx


34/41


Have you signed the IATA multilateral

e-AWB agreement?

Join the multilateral e-AWB agreement:

http://www.iata.org/e-awb-multilateral

Find out who has joined the multilateral e-AWBagreement

Note: Some business partners may decide to use the bilateral agreement

(RP1670) instead of the multilateral e-AWB agreement.
http://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdfhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateralhttp://www.iata.org/e-awb-multilateral


35/41


Have you engaged all your business partners?

Develop your e-AWB roll-out approach(top 20 customers, top

stations)

Consider regulatory and network constraints!

Leverage e-Cargo Matchmaker to share information with partners

Engage and communicate!

Airlines Freight forwarders

Ground handlers

Customs

Sales agents Interline partners

Airports

IT providers


36/41


e-AWB roll-out approachRun pilot first

Decide at what airport you want to roll out e-AWB first. For an airline:

The main hub is typically used.

Train your staff: sales, ops, legal, claims, accounting

As an airline: Identify the freight forwarder(s) that you will engage for

the e-AWB pilot. Technical capability and quality of messages are key

dimensions to be considered.

As a freight forwarder: Collaborate with your airline partner

Run several trialsand adjust processes as necessary

Prepare contingency plans in case of go-live issues

Go live and monitor your first e-AWB shipments


37/41


e-AWB roll-out approachIncrease e-AWB penetration

Move as quickly as possible to 100% e-AWB with eachbusiness partner engaged at the airport (single process

between airline and freight forwarder)

As an airline: Gradually engage all freight forwarders at

the airport

As a freight forwarder: Gradually engage all airlines at

the airport


38/41


Regulatory and network constraints

Some countries have ratified MP4 and MC99 but have requirements

that are not favorable to e-AWB (e.g. ask for each and every shipmentthe paper AWB)

IATA is maintaining an XLS filethat provides an update for each

country regarding the e-AWB acceptance
http://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-acceptance-by-customs.xlshttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-acceptance-by-customs.xls


39/41


e-Cargo Matchmaker

The e-freight Matchmakerenables airlines, freight forwarders and GHA

to:

Publish their e-AWB capability per airport

Review the e-AWB capability of their business partners per airport,

which is a critical input to decide where, when and with whom going

live with e-AWB

This tool is available to all and its use is free of charge
http://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspx


40/41


Reference materials

Learning:

e-AWB specifications:

Functional specifications e-AWB

Recommendation for ECC

Interlining with e-AWB

Recommendation for a pouch label

e-AWB videos

e-AWB e-learning module

e-AWB implementation toolkit

e-AWB agreements:

Multilateral e-AWB agreement

Recommended practice 1670

Support to deployment:

e-AWB scorecards

IATA Regional Workshops

Documentation of acceptance

of e-AWB in each country

e-Cargo Matchmaker

Visit www.iata.org/e-awb
http://www.iata.org/whatwedo/cargo/e/Documents/e-awb-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/iata-recommendation-ecc-code.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/interlining-under-e-awb-and-e-freight-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1600u-march2013.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/toolkit.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/multilateral.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-monthly-report-r17.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/eawbhttp://www.iata.org/eawbhttp://www.iata.org/eawbhttp://www.iata.org/eawbhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/Pages/matchmaker.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/country.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-monthly-report-r17.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-monthly-report-r17.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/e-awb-monthly-report-r17.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1670-june2012-web.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/multilateral.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/multilateral.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/multilateral.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/toolkit.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/toolkit.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/toolkit.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Pages/index.aspxhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/rp1600u-march2013.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/interlining-under-e-awb-and-e-freight-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/interlining-under-e-awb-and-e-freight-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/interlining-under-e-awb-and-e-freight-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/eawb/Documents/iata-recommendation-ecc-code.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/e-awb-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/e-awb-functional-specifications.pdfhttp://www.iata.org/whatwedo/cargo/e/Documents/e-awb-functional-specifications.pdf


41/41

Thanks !

More informationwww.iata.org/e-AWB

Questions at [email protected]

e-AWB on-line traininghttp://www.iata.org/training/courses/pages/tcgp72.aspx
http://www.iata.org/e-AWBmailto:[email protected]://www.iata.org/training/courses/pages/tcgp72.aspxhttp://www.iata.org/training/courses/pages/tcgp72.aspxmailto:[email protected]://www.iata.org/e-AWBhttp://www.iata.org/e-AWBhttp://www.iata.org/e-AWB

e Awb Basics

Documents

Transcript of e Awb Basics