Dynamics Day 2016 keynote: Microsoft product strategy

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Transcript of Dynamics Day 2016 keynote: Microsoft product strategy

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Transforming business for the digital ageFrazer Scott@chewieroar

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Industrial Revolution 4.0

Steam, water, mechanical production equipment

Division of labor, electricity, mass production

Electronics, IT, automated production

Blurring the physical and the digital divide

1784 1870 1969 2016

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AnalyticsData Cloud

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AnalyticsData Cloud

Digital Transformation

Engage your

customers

Empower your

employees

Optimize your

operations

Transform your products

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Our missionEmpower every person andevery organization on theplanet to achieve more

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Engage your customers

Empower your employees

Optimize your operations

Transform your products

Engage your customers

• Harness data for a complete customer view• Draw actionable insights• Deliver personalized, differentiated

experiences

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Engage your customers

TELSTRA

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Empower your employees

• Protect your organization, data and people• Create a productive workplace to embrace

diverse workstyles, anywhere• Provide insights to drive faster, better decisions

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Empower your employees

RYMAN HEALTHCARE

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Optimize your operations

• Accelerate the responsiveness of your business• Improve service levels and reduce costs• Anticipate the future with intelligent processes

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Optimize your operations

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Empower your employees

Engage your customers

Optimize your operations

Transform your productsTransform your products

• Utilize data to shift from hindsight to foresight• Disrupt with new business models, products &

services• Differentiate & capture new revenue opportunities

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Empower your employees

Engage your customers

Optimize your operations

Transform your productsTransform your products

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Empower your employees

Engage your customers

Optimize your operations

Transform your products

Engage your customers

Empower your employees

Optimize your operations

Transform your products

YOU + MICROSOFT

• One platform fueling experiences across devices

• Advanced analytics to understand customers, predict behavior, and personalize engagement

• New, natural ways of interacting with customers across computing channels or “canvases”

• Innovations across hardware, natural user interaction and intelligent agents

• Protect your organization, data and people

• Create a productive workplace to embrace diverse workstyles

• Provide insights to drive faster, better decisions

• Enable your people to get things done anywhere

• Real-time operations enabled by connecting field equipment and other business assets

• Adaptability to eventswith integrated CRM and operations workflows

• Continuous learning and predictive analytics for intelligent service improvements

• Improve operations anddrive down costs by moving processes from analogto digital

• Preconfigured solutions for core IoT scenarios that help uncover new business models andrevenue streams

• Cognitive understanding that makes apps “smarter,” such as facial and vision recognition, speech and language understanding, learning, and emotional perception

• Intelligent agents to interact wherever users are communicating

• Devices that allow you to visualize and interact with your company and customer data in new ways

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TRUSTWORTHYSett ing & lead ing indu st ry

comp l ian ce s tandards Peop le - cent r ic secur i ty &

p r ivacyProac t ive ly fight ing d ig i ta l

c r imes$15B+ inves tment in c lou d

in f ras t ruc tu re

FLEXIBLEBu i l t w i th what you know

Br idge between c loud & on p remises

Work wi th any dev ice, app , data , OS

INTEGRATEDBu i l t fo r—& open to—

exten s ib i l i t y325 ,500+ par tners & mi l l ions o f deve lopers

P la t fo rm, p roduct iv i ty & bus in ess apps that work

together

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THANK YOU.

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