Dynamics Day 2012: Enterprise Projects - Setting up for Success

Enterprise Projects

Setting up for Success

Nick Johnson/ Robyn Walker

Intergen Dynamics Practice Lead/ASSA ABLOY Project

Manager 31 October 2012

Our Agenda

Enterprise Solution

Enterprise Project – Intergen Approach

Enterprise Project – Customer Perspective

Review

Enterprise Projects – Setting up for Success

Your presenter/s

27 years experience in software industry

in NZ and UK

Experienced in many industry domains

10 + years in Project Management of

business/software projects

1 year at ASSA ABLOY running the

project to implement AX 2012 with a

number of add-in modules and interfaces

to legacy systems

Robyn Walker

ERP Project Manager, ASSA ABLOY NZ

12 years experience in Operations

Management, manufacturing industry

14 years experience implementing ERP

solutions

Including 10 years experience

implementing Dynamics ERP solutions

Won Microsoft ERP Project of the Year

twice

Nick Johnson

Dynamics Practice Lead, Intergen

Enterprise Solutions


Why Choose an Enterprise Solution ?


Business Systems, the Pace of Change

Fastest Pace of Change

Example: Mobility, Execution Solutions, Business

Intelligence

Medium Pace of Change

Example: Operational ERP Solutions, Supply Chain

Management

Slowest Pace of Change

Example: Administrative ERP Solutions, Human

Capital Management

Pace of

Change


Business Suite and Complementary Solutions

Financials Human Resource Management Administrate

Workloads …

Sales Force

Automation Customer Care Social Commerce

Marketing

Automation CRM

Workloads …

Supplier

Relationship

Management

Sales and

Distribution

Project

Management

Time &

Expense Horizontal

Workloads …

Microsoft

Windows

Microsoft

SharePoint

Microsoft

SQL Server

Microsoft

Lync

Microsoft

Office

Microsoft

Visual

Studio Microsoft

Solutions …

Retail

Industry

Operational

Workloads

Manufacturing

Manufacturing

and Lean

operations

Multi-Channel,

Store Operations

& Merchandising

Order Mgmt.,

Replenishment,

Logistics

Loyalty Mgmt.

& Social

Commerce

Innovation

Management

Global

Operations &

Planning


Divisional Operations ERP

Divisional Operations ERP

Subsidiary Operations ERP

Subsidiary Operations ERP

Administrative ERP Corporate HQ

AX2012 an Enterprise Solution Two-Tier Implementation

Goals Missed:

Hard to meet all requirements

Difficult and costly to modify

Expensive skillsets

Goals Missed:

No global view of operations

No standardization, many local

apps

Maintainability and TCO

Microsoft Dynamics AX to meet needs for all business units:

Agility and innovation support

Insight, alignment with unit practices and rhythms

Standardise business process and competencies

High adoption, global presence

Microsoft Dynamics AX provides centralised processes:

Consistency

Unit-to-unit comparability

Consolidated reporting

Enterprise-wide visibility

Administrative

ERP


What about a customer view?

Implementing an Enterprise Solution The challenge of setting up an ERP project for success

ERP Projects – Customer View

ASSA ABLOY New Zealand Robyn Walker – ERP Project Manager, ASSA ABLOY New Zealand

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience


ASSA ABLOY in brief


Founded in 1994

Grown from a regional company to an international group with 30,000 employees and sales of around 7 billion NZD

World’s leading lock group

Offers a more competitive range of door opening solutions than any other company on the market

Strategy – customer focus, product driven, with competent people

WELLINGTON - AANZ Sales office

AUCKLAND - AANZ Head office - Manufacturing Site

ASSA ABLOY New Zealand Employees: 220 Across New

Zealand

Sales: NZD 61M

Major Brands:

Lockwood, Interlock, Yale, Trimec

1,200+ customers in

New Zealand, Australia, Asia, America, Europe & Africa

CHRISTCHURCH - AANZ Sales office

14

ASSA ABLOY New Zealand Brands

Customer Challenges ERP Enterprise Implementation

Stakeholder commitment & business sponsorship

Business Objectives – clear and measurable

Business Processes – clearly defined

Business Requirements – clear and measurable

Customisation of the ERP solution

Integration of the ERP solution with existing systems

Dedicated project team from business areas

Customer Challenges ERP Enterprise Implementation

Corporate governance processes (country, region, global)

Consulting partner selection

Project Management for the customer

Test all impacted business processes thoroughly

Organisational change management

Data conversion and accuracy

Focus, product driven, with competent people

Takeaways ERP Enterprise Implementation

Fail to plan or plan to fail

Select people with proven experience for key roles

Plan contingency in terms of budget and time

Management team must own the change

ERP Projects – Intergen Approach


Intergen Solution Methodology & Offerings

Intergen Dynamics Implementation Services Offerings

Diagnostic Analysis Design Development Deployment Operation

Solution

Envisioning

ISS Solution

Specialist

Solution Optimization

Solution Delivery Solution

Support

Mitigate Risks

Role Guidance

Business

Process Maps

Project

Plan & WBS

Solution

Architecture

Benefit

Realisation

ROI Business

Case Improve Consistency

& Predictability

Increase Agility inSure Methodology

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To consider…

■ Always remember the ‘Why’

■ Define Project KPI

■ Focus on ‘To-be’ Business Process

■ Data Cleansing

■ Organisational Change Management

■ Clearly define ownership

■ Walk before you can run

■ Communication is king

Setting Up for Success

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Do you want to know more?

Find me in the Experience Lounge at the end of this presentation.

Any questions?

Thank you [email protected]

Dynamics Day 2012: Enterprise Projects - Setting up for Success

Technology

Transcript of Dynamics Day 2012: Enterprise Projects - Setting up for Success