Dynamic UX Ecosystem
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Transcript of Dynamic UX Ecosystem
INCREASES AGENT PRODUCTIVITY FOR INSURERDYNAMIC INFORMATION DISPLAY
BUSINESS CHALLENGE
OUTCOME
SOLUTION
Data was stored on spreadsheets
Rules and regulations varied according to geographies
Mobile device access was extremely difficult
Discovery workshops with C-Level executives
Industry research including competitive analysis
Leveraging mobile expertise to design ecosystem
Converted spreadsheet data to a mobile-friendly format
Design mockups with stakeholders
Iterative modification of design
Reduced cost of training
Immediate access to information with simple UI
Improved sales
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