DWP Project Report

1 Recruitment and Selection at DWP

RECURIMENT AND SELECTUION PROCESS

At

DIGITAL WORLD PAKISTAN

A Projected Report Submitted to Institute of Management Sciences, Lahore, in partial fulfillment of the requirement for the award of the degree of,

BACHLOUR OF BUSNIESS ADMINSTRATIOIN.

ByAmmar Afzal

Registration ID073313

Under the guidance of

SIR HUSSAIN IMRANLahore 2014


CIRTIFICATE

This is certified that the Project Entitled

RECURIMENT AND SELECTUION PROCESSAt

DIGITAL WORLD PAKISTAN

Has been submitted by Mr. Ammar Afzal with Registration no 073313 is the partial fulfillment of requirements for the award of the degree of Bachelor of Business Administration program at INSTITUTE OF MANAGEMENT

SCIENCES, LAHORE. This results gathered in the project is not submitted to another university or institution for awarding the degree or any diploma program.


ACKNOWLEDGEMENTS

Firstly, I would like to give gratitude towards my Institute, Institute of Management Sciences, which created a perfect platform for attaining the best available skills in the field of business administration and in the past provided a

chance to enhance the skills in Future to attain my Goals.

Then I would like to include thanks to the HR department of Digital World Pakistan Pvt. LTD and all the available persons of Human Resource Department

to complete the following Project.

I am also thanking full to my Project Coordinator, Mr. Hussain Imran for providing his cooperating while this project was in the pipeline.

Ammar Afzal` 073313


SR. NO CONTENT PG.NO

1 CHAPTER

INTRODUCTION OBJECTIVES REASERCH TYPE

2 CHAPTER 7-16

RECRUITMENT PURPOSE AND IMPORTANCE

FACTORES AND SOURCES METHODS OF RECURIMENTS SELECTION TECHNIQUES IN SELECTIONS STEPS IN SELCTION PROCESS OF SUCCESSFUL SELECTIONS DIFFERENCE BETWEEN RECRUITMENT AND SELECTION

3 CHAPTER

INDUSTRY PROFILE COMPANY PROFILE

4 CHAPTER

HUMAN RESOURCS PRACTICSES TURN OVER CIRTIFICATIONS WORKING STANDARDS ENVIRNOMENT AND LABOUR LAWS

5 CHAPTER

FINDINGS AND SUGGESTIONS BIBLOGRAPHY


EXECUTIVE SUMMARY

THE WORLD IS A GLOBAL VILLAGE NOW. EVER THING IS WORKING AT ITS MAXIMUM PACE, WHILE MAINTAIN THE GROWTH IN THE GROWING WORLD OF BUSINESS IT IS NECESSARY TO HAVE PERFECT ORGANIZATION AND PERFECT HUMAN RESOURCE STRUCTURE FOR EVERY ORGANIZATION PERSONAL PLANNING IS A NECESSARY ELEMENT NOW.

TO MAKE GROWTH IN THE LONG RUN AN ORGANIZATION BEST GOAL TO ACHIEVE INTERNALLY IS TO DO BETTER HUMAN RESOURCE PLANNING. SO THAT IS WHY EACH ORGANIZATION NOW WORKING ACCORDING TO SOME STANDARDS, AND MAKING SURE THAT EACH ORGANIZATION HAVE THE RIGHT PERSON FOR THE RIGHT JOB AT THE RIGHT TIME. THIS IS THE WORK OF HUMAN RESOURCE DEPARTMENT, WHICH ALSO INCLUDE RECRUITMENT AND SELECTION, TRAINING AND DEVELOPMENT FOR THEIR EMPLOYEES, RISK FACTOR MANAGEMENT FOR THE FUTURE, THEIR PERFORMANCE APPRAISAL, PAY STRUCTURE AND ALL THAT REQUIRE TO HAVE A BIRD'S EYE VIEW OF HUMAN RESOURCE DEPARTMENT.

RECRUITMENT AND SELECTIONS ARE THE VITAL PART OF ANY ORGANIZATION AND FIRST STEP TO ENGAGE TALENT IN ORGANIZATIONS. FOR EACH ORGANIZATION, IT IS NECESSARY TO CARRY A STRATEGIC ANALYSIS ON THEIR RECRUITMENT AND SELECTION PROCESS. WITH REFERENCE TO THIS CONTEXT A PROJECT IS COMPILED TO PUT LIGHT ON RECRUITMENT AND SELECTION PROCESS OF DIGITAL WORLD PAKISTAN, WHICH IS ONE OF THE BEST GROWING NATIONAL ORGANIZATIONS DEALING WITH CONSUMERS GOOD, ELECTRICAL APPLIANCES, AND OTHER PARTS OF DAY TO DAY LIFE PRODUCTS.


THIS PROJECT PUTS LIGHT ON HUMAN RESOURCE POLICY OF DIGITAL WORLD PAKISTAN WHILE HAVING A FOCUS ON THEIR RECRUITMENT AND SELECTION PROCESS.

RECRUITMENT AND SELECTION ARE THE TWO DIFFERENT PROCESSES WHICH RUN TO GATHER AND ARE INCOMPLETE WITHOUT EACH OTHER COORDINATION. THEY ARE THE TOP MOST IMPORTANT ELEMENTS OF ORGANIZATIONS. SINCE THE ENTIRE FUTURE NEEDS CONVENIENT EXAMPLE AND CLARIFICATION THIS PROJECT INCLUDES RECRUITMENT AND SELECTION PROCESS OF DIGITAL WORLD PAKISTAN.


Introduction

Recruitment and Selection

In personal management recruitment and selection are two of the most important functions which work for the success of the organization. Recruitment is further lead to selection which helps to select the best candidate at the right place in the organization.

We can say that it is the processes of discovering the real place of candidates and to meet the requirements of staffing schedule. On the other hand, we can also say it is the process to facilitate the right man at the right join in steps of selection.

Another major function of Human resource management is Staffing and all the staffing based work.It is the prime responsibility of all the managers to accommodate the staffing functions in organizations. Managers need to select and rank the employees according to their working standards. However, human resource department is the most important thing concerned with staffing functions.

The basic principle on which recruitment and selection is working to get “the right person at the right Job”. Managers of every organization work on selections and its manpower utilizations. Not only the man power is important its, the operative manpower which is the most important thing. So for that reason every unit or organization needs perfect man power for achieving its day to day work, and to carry out all the working units works because everything depends on that man's power.

Right person at the right Job is the thing which every organization wants to do. So for that, further, we will look at how recruitment and selections provide the best candidate’s for the future, moving with, the processes of both Recruitment and selections, their sources and methodology and had a look on all the important factors links towards recruitment and selections.


Meaning

Recruitment

Recruitment means to have looked on available vacancies, and to develop all the arrangements for the selection of candidates and their appointment. We can say it is the understood process of finding and obtaining the applicants for the employment, from among the right person for the right job will be selected.

A definition of recruitment states,

“It is the process of finding and attracting capable applicants for the employment. The process begins when new recruits are sought and ends when their applicants are submitted. The result is a pool of applicants from which new employees are selected”.

In this process the available vacancies are given the wide range of publicity by the mean of marketing and encourage the candidates for the submission of their applications so further then a pool of candidates are to be selected for them by the way of selection and scientific selection.

In the step of recruitment all the necessary information from the interested candidates are selected. So for making this organization provides the sources in newspapers, internal recruitment and employment exchange programs are used.


In recruitment, pool interested and eligible candidates are selected for the next processes of selections to get the most out it and to achieve maximum talent for the organization. So we can say it the first contact that an organization makes with potential employees who are interested in the job.

Definition:

According to Edwin Flipp. ,”Recruitment is the process of

searching for prospective employees and stimulating them to

apply for jobs in the organization”.

The need of the recruitment is due to the following reasons:

Vacancies that are arise due to Promotions, retirements, terminations, deaths, and transfer of candidates.

When there is growth and expansion in organizations the vacancies arise, so at that time vacancies are needed to be fulfilled according to requirements.

Importance and Purpose of Recruitment

1. Finding the current and the future need of organizations, which are the results of personal planning and job analysis and its related activities in an organization.

2. With minimum cost, an organization can get the pool of job related candidates.

3. This is the key for the success of the selection process because this can reduce the number of candidates by eliminating under and over qualified applicants for the job.


4. The risk of leaving the organization at the unwanted time by the applicants also reduce

5. Before joining the applicants can learn legal and social obligation of organizations and all of its workforce activities.

6. You can make up the mind of applicants who are perfect for the job.

7. As in the short time its important job applicants cannot be denied or

misunderstood

Recruitment is a very positive factor in which organizations give publicity for the job and give a chance to potential candidates for further move in the step of selection.

In short, we can say that it is that first contact that an organization makes with their future employees. By fair recruiting an applicant can get a chance to work in an organization where they dream to work. If the process of recruitment is well managed and well settled organizations can get perfect and high quality of job applicants at the start of the hiring process.


Recruitment Processes

Recruitment means the process of identifying the job seekers and then to build pool candidates who are qualified for the job. There is a proper process which had to be followed while making the processes of recruitment. There are five integral steps which are related to each other at each stage.

1. Planning

2. Strategy Development

3. Searching

4. Screening

5. Evaluation

The best recruitment process is the one that attracts a number of candidates not only candidates but the qualified candidates. The benefits of doing are that they can easily survive in the process screening and in future they can beat the best position in organizations. The five step process is vital and a key role player if followed carefully in any organization.


Sources of recruitment

There are two sources of requirements

Internal sources Externa Sources

Sources of managerial recruitment

Internal Sources External Sources

Retirements University Recruitment Former employees Media Sources Transfers Press Sources Promotions Human resources consultancy Recall Private employment exchanges Notifications Deputations of personals Other Sources Training schemes

RECURIMENT


Selection

Selection mean to select an applicant for the job, by keeping this thing in point of view that selected applicant will be the likelihood of success in a job.

Selection mean to select a perfect applicant form a pool of candidates, who have the ability to be the future boss of his department and required qualification and capabilities for doing the job.


Selection Processes

If we look selection at processes, it is a long process. It starts with primary interviews and ends up with a job contract. There are several steps that must be followed in selection processes. Each step should be carefully followed and must have a critical view on each step before moving towards the next step.

There are many processes in Selections but to maintain the quality of selection few things is basic and must be followed as a process now lets have a look on it. How dose selection work and what are its necessary steps involved.


The following figure shows the steps involved in the selection process

Completion of application Initial interviewing HR department Employment tests Background investigation Preliminary Selection in HR department Team Interview Medical and Drug test Hiring decision


Following are the steps in the selection process. Theses 8 steps are the necessary elements while doing the selection. Although it can take more than a week or two, but the benefit of this process is that candidates will be filtered, so that everything relevant to candidate will be cleared before the final job contract.

Ability test Aptitude test Intelligence test Interest test Personality test Knowledge test Perception test Medical test

Following is the test that is also taken from candidates time to time,.

Difference between Recruitment and Selection

1. Recruitment is a process of searching for candidates and urges them to apply in the organization, whereas selection is a process of choosing the most suitable candidates who are interested and qualified for the job.

2. In the recruitment processes job vacancies are fulfilled by giving its publicity and we collect the applications of applicants, in selection, applicants are filtered by taking tests, interviews, medical examination and other test for the sake of choosing the best out of them.


3. The purpose of recruitment is to attract the maximum amount of applicants for the job, whereas in the selection we select the best candidate within those who had applied for the job.

4. Recruitment is prior if compared with selective, because it is the first thing to attract applicants, while selection is next to recruitment. In selecting the candidates are already available.

5. As compared to selection, recruitment is a short process.But the selection is a long process. It can take up to weeks to complete.

6. Recruitment t can be done by any group who know the process; we can say the expert is not required, whereas in each step of selection is carefully observed by experts.

7. Recruitments can be done even the cheapest ways like newspapers, radio stations, or campus hiring, whereas selection is a costly activity it demands expenditures for the conduction of interviews

Digital World Pakistan

DWP Group is a leading provider of products, service and solutions in the field of Consumer Electronics & Technology. Globally acclaimed, highly reliable products with cutting-edge technology from the world’s best engineered companies and experts uniquely position us to deliver comprehensive solutions to our customers.


From the house DWP Group, we introduce EcoStar- a brand name of quality and technological excellence. Carrying the legacy of DWP, EcoStar is accompanied by state-of-the-art consumer electronic solutions along with 24 hours after-sales support. So that our customers remain satisfied and motivate us to keep delivering them the best.


Industry Profile

This project is on recruitment and selection of Digital world Pakistan. The company belongs to the Engineering sector of Pakistan. Which deals with in the sector of Home appliances, Home electronics, Network and Telecom, Power Sector, Printers and Multifunction’s and Software Sectors. With the launch of GREE and EcoStar Led’s. The Engineering sector in Pakistan is growing fast and due to government’s friendly policies, there are too many other companies who are working in this sector.

Electric Heaters laptops

Home Applinces

Gre, Eco Star LEdsSplit Units.

Home electronics

Networking , Severrs,networking cables

Network and Telecom

power genrations , Power Genrators , Backup SolutionsPower

xerox1, xerox 21,Printers and Multifunctions

Microsoft , Oracle , vmware, River bedSoftware

Thin client, Workstations, Servers networking

Clinte server Computing


Training and Developments

Digital world Pakistan has employees of more than 1500 across the country. The company is well known as the friendly hr practices. As a small company it retains its own culture. Due to that best cultural within the organization they are now handling the best available talent from Pakistan.Having the large number of employees it not that easy to deal with them, for competing the market they need the best training environment. Each sector of employees is provided with continued training and developments. For each year it is obligatory for all the employees to attend the undergoing training activities.

As for that training and developments all the leadership of the company took responsibilities for those training needs of all the employees. Whether they are from constructions sectors, networking sectors, site sectors or any other sectors, programs are managed in that way all the employees can get equal training.

Compensation packages


The company followed variable compensation structure where the employees' compensation depended on the performance of individual, the team and the company. The case highlights many such best practices of Infosys in human resource management. It also discusses the challenges faced by the company to retain its talented workforce.

Sources of Manpower

Recruitment and selection

Digital world Pakistan is doing its recruitment form both if the sources external of internal sources. But we can say that they are not equally likely. The openings are depended on the positions available. If there are vacancies more the 3 they will advertise in newspapers, and other media. Or we can say that lower level positions are full filled with newspaper and other media then the proper recruitment began.

If the positions are executive and they only need signal personnel for that job they will go for the internal hiring process. As follows the details of recruitment are given below.

Types

Internal External


Internal Sources

Former Employees

They ask their retired employees that if they are willing to work there on the part time basis and they to those individuals who left the company for the sake of better placement. They offer them higher compensation packages.

Internal Notifications

Internal notification means that if there is any available vacancy, the HR department notified it at the advertisement board. Their reason for doing this is that the people who already working in the company are well aware of the rules, regulations, the standard working process and the organizational culture. Another benefit of doing this is also the cost cut policy of the organization. If the required person with the required skills, is available within the links of any current employees the whole new process of recruitment will not happen.

External

Technical post like floor managers, site mangers, engineers, Drivers, security personals, the strategy of digital world Pakistan is to look for outside of company for external hiring, the following is included in that

Outsourcing agencies o Talent Hunters, HR Solutions, linked inn, etc.

Institutionso Business schools, Engineering Schools, Management Schools

technical institutes Web sites

o Linked inn. Com


o Rozee.pk

o E-nokri.net

Newspaper o Dawn news

o The News

An External Job Posting Add Form the DAWN


Here are the Job posting for Deputy General Managers, Manager, Project Management, Manager, Deputy finical operations, Assistance Manager, Sales, Sales engineers and sales executives, Installations teams. These ads belong to local newspaper, then further posted into recruitment websites.

The Job descriptions and Job specifications are mentioned in that add with carefully observed detail so that as many as applicants can apply them.

Interviews

The interviews depends on the job posting here are the few interview questions related to engineering post. The further engineering sector has a wide range of vacancies depending on the educational qualifications. But these are the few questions that they usually asked while having an interview from the candidates

Interview Questions

1. During the past few years what was your most challenging job?

2. Tell me about your experience about dealing a work expects from the routine?

3. Are you capable of doing work in the evening and night shifts?

4. Tell me about seminar, conferences, or trainings you have attended?

5. How can you best utilize your engineering knowledge at its best for our company?

6. Give two technical examples of situations when you have to lead the project and make it till the end?

7. Tell me about the times when you have to make a quick decision which ultimately leads to success?


8. What are your best engineering skills that you have?

Theses interview questions can be different at each time. It is not necessary that all the candidates should ask the same questions. Numbers of questions can be different. Each academic qualification has their own type of technical knowledge. Suppose a there is a requirement for network Engineer, the questions asked for a networking be changed from the electrical engineering post.


Equal Employment Opportunity and Labor Laws

Equal Employment Opportunity


Labor laws

In second part of constitution of Pakistan, there is wide range of laws regarding labor and their rights are available. Few of the law, that are necessary to follow, are the following:

Factories Act 1934 Punjab Factories Rules 1978 Industrial and Commercial Employment Ordinance 1968 Provincial Employees Social Security Ordinance 1965 Employees Old Age benefits Act 1976 Payment of wages Act 1936 Minimum Wages Ordinance 1961 WP Minimum wages for unskilled worker Ordinance 1969 Workman Compensation Act 1923 Employment of Children Act 1991 Company Profit (Worker Participation Act 1968) Industrial Relation Act 2010 West Pakistan Maternity Benefit Ordinance 1958 Bonded labor System (Abolition) Act 1991


Part II

• Article 11 of the Constitution prohibits all forms of slavery, forced labor and child labor.

• Article 17 provides for a fundamental right to exercise the freedom of association and the right to form unions.

• Article 18 proscribes the right of its citizens to enter upon any lawful profession or occupation and to conduct any lawful trade or business.

• Article 25 lays down the right to equality before the law and prohibition of discrimination on the grounds of sex alone.

• Article 37(e) makes provision for securing just and humane conditions of work, ensuring that children and women are not employed in vocations unsuited to their age or sex, and for maternity benefits for women in employment.

DWP Project Report

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