June 2010

IBM DEVELOPERWORKS

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• A destination for you & over 8 million IT professionals worldwide to keep up with leading edge open standards technologies and develop critical skills using IBM products and services.

• A collaborative environment, My developerWorks, to connect with others and grow your network.

• Unparalleled content and community artifacts including articles, tutorials, demos, groups, forums, events.

IBM.com/developerWorks

IBM developerWorks: IBM’s resource for IT Professionals & students

Key statistics

• 8 local language sites

• 30,000 items in our tech library

• 34 industry awards

• 350,000+ active members

• 500+ bloggers

• 650+ groups

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My developerWorks is everything and everywhere our users can contribute, connect with others and engage with developerWorks.

What is My developerWorks?

How did we do it ?

My developerWorks Profiles, My home, Blogs, Groups, Bookmarks, Files, Wikis, and Activities runs on IBM Lotus connections 2.5.

• My home• Profiles• Blogs• Groups• Wikis

• Files • Bookmarks• Activities• Forums

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IBM developerWorks – Your resource for IT solutions

• Follow a blog• Comment, rate and tag an article• Keep up with the River of news• Listen to a podcast

• Download code or documents• Try out an IBM product or offering• Search our technical forums• Attend an event

• Join or create a group• Create an activity• Find profiles of users with

similar interests, roles and skills

• Watch topics, people and blogs • Update your profile• Add articles to your interests• Save bookmarks and files

Follow industry trends & share perspectives

Find community experts you can trust

Personalize according to your interests

Develop skills & find solutions

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Getting to know Groups What are GROUPS?

My developerWorks groups are a community application perfect for facilitating conversations among people who share a common interest, expertise or goal.

Groups ENGAGE users…

A group provides the means for users to connect with others, develop skills and exchange ideas. It offers the tools that users need to grow their networks, solve problems, and collaborate with others.

Groups offer the following TOOLS… \\

• Organize and manage relevant information with BOOKMARKS & FEEDS

• Send announcements via MESSAGES to other group members.

• Discuss important topics and find solutions to shared problems with the group’s MESSAGE BOARD.

• Extend the reach of your group with a group BLOG to post the latest group needs, an ACTIVITY to record progress towards a common goal or a WIKI to spur collaboration

• Upload documents, demos and more via FILES

• Group owners can, INVITE others to join, CUSTOMIZE the layout, plus, manage the membership and content via ADMIN tools.

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Group Access Levels

Option Description

Open: Publicly available and anyone can join and contribute

A public group has a low barrier to entry, encouraging participation. Public groups are a great marketing and communication vehicle to the external IT professional audience.

Moderated: Publicly available; users must request to join.

A moderated group offers read-only access, where owners can moderate who is able to join. Content is public, yet only members can contribute or post to the message board. Group access could be limited to align with a privileged offering. However, this group offers a higher barrier to entry and users may be discouraged to engage.

Private: Hidden and restricted to a particular set of users.

This group is not accessed via search, or other group listings. Therefore, it is only recommended for groups that are sharing confidential content or have a business critical need for a gated community.

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The value of My developerWorks groups

• Reach a worldwide audience of over 8 million IT professionalsGroups are a great marketing tool, offering an unfiltered view of what other users are saying. Studies show, users are more apt to listen to others to make purchasing decisions then corporate collateral.

• Take advantage of the options - If going big isn’t your plan… keep it small and focusedGroups are just as good as a vehicle to gain feedback, solve problems and encourage discussion around products, solutions and more.

• Own the conversation… if you don’t, someone else willThere is no guarantee that everything that is posted in your message board will be favorable to your offering. But its far better that you own the conversation, be quick to respond, and resolve any concerns, because that conversation will happen somewhere, if not here.

• Be a part of one of the most comprehensive community and technical support ecosystems It’s not just about groups, users can find your public wikis, blogs, members, files and activities across other facets of My developerWorks. Plus, your group’s public activity is available in real-time in My home, perfect for tracking!

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Getting started…• Register with My developerWorks

Less then 10 required fields stand between you and being registered with My developerWorks (in fact – you might already be – it’s the same login as your IBM account). REGISTER: https://www.ibm.com/developerworks/dwwi/DWAuthRouter?m=reg&d=http://www.ibm.com/developerworks/mydeveloperworks/overview&lang=enSIGN IN: https://www.ibm.com/developerworks/dwwi/jsp/WSLogin.jsp

• Update your ProfileJust because you registered we gave you a profile – but now its up to you to fill in the real details. The more you do, the easier it is for others to find you and connect with you. https://www.ibm.com/developerworks/mydeveloperworks/profiles/html/myProfileView.do?lang=en

• Start a GroupIts completely ad-hoc so there is nothing standing in the way of creating a group.https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/allcommunities

• Invite othersJust click this button from any public group you are a member.