Job Description YWCA of Central Virginia

Position Title: DVPC Volunteer/InternStatus: Levels I, II, and III

I. General Description You will be under the direction of the Children’s Case Manager of the Domestic Violence Prevention Center and the Program Director. DVPC Volunteer/Interns will have various job duties that will include: Children’s Support Group Facilitator, Adult Support Group Facilitator, Hotline Specialist, Transportation Provider, Child Care Provider, Pantry Organizer, and Assistant to the Service Coordinator, Advocate and Clothing Closets Organizer.

II. Minimum QualificationsA. Must be 18 years old B. Able to commit to at least one year of service C. Able to display maturity, emotional stability, and dependabilityD. Good oral and written communication skillsE. Reliable transportationF. Demonstrate professional dress

III. TrainingA. Must complete 32 hours of VSDVAA training through SARPB. Must attend at least 2 of the 4 In-Service Trainings a year

IV. Job ResponsibilitiesA. Children’s Support Group Facilitator (Level III)

1. Create and plan a lesson/craft/activity for the children’s support groups in the shelter

2. Communicate with the Children’s Case Manager about ideas and plan prior to group

B. Adult Support Group Facilitator (Level III) 1. Create and plan a lesson for the adult support groups (attendees may be

residents and/or community members)2. Communicate with the Children’s Case Manager about ideas and plan prior to

group C. Hotline Specialist (Level III)

1. Answer the hotline in a professional and courteous manner2. Document all data on to the appropriate forms

D. Transportation Provider (Level II) 1. Assist with transportation needs and errands that may arise 2. Assist with picking up the dairy

Updated July 2014

E. Child Care Provider (Level II) 1. Provide safe, responsible child care2. Monitor child’s behavior, report concerns to parent and/or staff3. Intervene if child becomes violent: notify parent and/or staff immediately

F. Pantry Organizer (Level I) 1. Organize the foods and non-perishable items2. Check dates and discard expired foods

G. Assistant to Service Coordinator (Level I) 1. Work with Service Coordinator in managing the office2. Help with services coordinator complete data entry3. Answer phones, file, and general office duties4. Help put groceries away

H. Advocate (Level III) 1. Research2. Transport clients to appointments and/or activities3. Adult tutoring4. Shadow court advocates

I. Clothing Closet Organizer (Level I) 1. Organize the clothing and separate by sizes and/or seasons2. Go through clothing and discard any that are stained or damaged.

I. Optional ResponsibilitiesA. Community Outreach Tasks

1. Assist with educational presentations to members of the community2. Represent the DVPC at the annual Candlelight Vigil, community and

informational booths, and at fundraising eventsB. Volunteer Training

1. Be a guest speaker at DVPC/SARP Volunteer Companion training2. Assist with DVPC Volunteer Companion training3. Assist and/or develop and implement in-service trainings for DVPC Volunteer

Companions4. Mentor new volunteer trainees

C. Volunteer Recruitment 1. Aid the Volunteer Coordinator in distributing information concerning SARP

recruitment at churches, higher learning institutions, clubs, and other organizations in Lynchburg and surrounding areas

2. Travel with the Volunteer Coordinator to speak at recruitment events

I understand that it is my responsibility to sign in and out for proper documentation of volunteer/intern hours.

I understand and accept the responsibilities outlined in this job description.

Signed: __________________________________________ Dated: __________________

Updated July 2014