Dublin City Public Libraries 2.0

Acknowledgments

Based on information published in Dublin City Public Libraries Annual Report on Web Activities (2008)

supplied by

Eddie Byrne (Senior Librarian) Web Services, Dublin City Public Libraries

From a strategic perspective we have embraced Web 2 as both a multi-purpose business tool and  a new library virtual space.  We are expanding into new options as they present themselves, our objective being to be visible and active wherever virtual communities of interest are meeting

Margaret Hayes, Deputy  City Librarian

It’s all about…

Being where the users are

Encouraging user participation with services

Engaging with a range of Web 2.0 tools and platforms

One City, One Book

A blog with information on events and an online exhibition.

One City, One Book is also on Facebook and Twitter

7,000+ page views (2008)

One City blog

Websmart

An online training resource, using Wordpress, for library staff and trainers, giving access to learning resources.

Children’s Book Festival Blog

A dedicated blog, with information about festival events and allowing children to engage with authors online

1600 page views (2008)

Festival blog 2009

Delicious

The Library’s delicious account has over 770 bookmarks (Jan2010) providing access to library resources

Library bookmarks

Flickr

In 2008 photos from Library collections and of library events were viewed 75,000 times.

Photos were extesivelyused on the library’s other social media sites.

Library Photostream

RSS feeds

Library feeds

Library staff and users can get updates on Library bookmarks via Bloglines

Community Walks

Branch Library information

Postcard walk

Using Google maps in conjunction with photos

Twitter

Twitter is used for public announcements, news, service updates and to promote library events and services

335 followers (2010)

http://twitter.com/dubcilib

Facebook

Facebook provides access to services and collections and is used to promote events and link with libraryusers

531 fans (2010)

Wall page

Wikipedia

Wikipedia provides background information about the authority and directs traffic to other sites

2071 page views (2008)

Wkipedia entry

Netvibes

Netvibes is an online portal providing a single point of access to all the online sites used. Content is pulled in via RSS from the delicious page.

It acts as a showcase for the library.

Netvibes Start page

Podcasts

Podcasts create an audio archive of library events and allow people to share events they may have missed.

Podcasts

Web 2 also provided us with a dynamic, flexible, timely,  channel of communication in parallel with other more traditional channels which we use…

Within Dublin City Council, the library service has been to the fore in advocating and demonstrating the potential benefits of Web 2 engagement.

Margaret Hayes, Deputy  City Librarian